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From: Steve on 24 Mar 2010 15:17
Security Update for Microsoft Visual Studio 2008 Service Pack 1 (KB971092)
fails to install. Status was:
Installation Failure; Error Code: 0x20000009

I notice that the download file size is 0 Mb.
I had just installed a ton on stuff, and just this one failed. I restarted
the computer and tried again and it failed again with the same error message.

Any Ideas?
Thanks.
From: PA Bear [MS MVP] on 24 Mar 2010 15:37
See the "How to obtain help" section of
http://support.microsoft.com/kb/971092

For home users, no-charge support is available by calling 1-866-PCSAFETY
(and/or 1-866-234-6020 and/or 1-800-936-5700) in the United States and in
Canada or by contacting your local Microsoft subsidiary. There is no-charge
for support calls that are associated with security updates. When you call,
clearly state that your problem is related to a Security Update and cite the
update's KB number (e.g., KB971092).

Or you can...

Start a free Windows Update support incident request:
https://support.microsoft.com/oas/default.aspx?gprid=6527

Customers who experience issues installing Microsoft security updates also
can visit the following pages for assistance:
https://consumersecuritysupport.microsoft.com/
http://support.microsoft.com/ph/6527#tab3

For more information about how to contact your local Microsoft subsidiary
for security update support issues, visit the International Support Web
site: http://support.microsoft.com/common/international.aspx

For enterprise customers, support for security updates is available through
your usual support contacts.


Steve wrote:
> Security Update for Microsoft Visual Studio 2008 Service Pack 1 (KB971092)
> fails to install. Status was:
> Installation Failure; Error Code: 0x20000009
>
> I notice that the download file size is 0 Mb.
> I had just installed a ton on stuff, and just this one failed. I
> restarted
> the computer and tried again and it failed again with the same error
> message.
>
> Any Ideas?
> Thanks.

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