USB device causes PC to freeze. Please help!
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From: Poppe on 14 Dec 2009 03:06 Hello When i use a USB 3G-modem dongle and start the connection, the computer freezes. I'm unable to open start menu or programs. If i disconnect the connection or remove the USB dongle, everything works fine. And the programs i tried to open before, pop-up instantly. As if they were waiting me to close the connection or remove the USB device. The machine has USB 2.0 compatibility, and i tried with windows xp home and pro. what is causing the problem? Thanks
From: Paul on 14 Dec 2009 03:41 Poppe wrote: > Hello > > When i use a USB 3G-modem dongle and start the connection, the computer > freezes. I'm unable to open start menu or programs. > > If i disconnect the connection or remove the USB dongle, everything works > fine. And the programs i tried to open before, pop-up instantly. As if they > were waiting me to close the connection or remove the USB device. > > The machine has USB 2.0 compatibility, and i tried with windows xp home and > pro. > > what is causing the problem? > Thanks > If you hold down the shift key while plugging the device in, does it freeze then ? This device, for example, has some flash memory in CDFS format, which apparently autoruns when plugged in. If the contents of that CDFS were corrupted, perhaps holding down the shift key would prevent the software from loading. http://en.wikipedia.org/wiki/Huawei_E220 That is just the first step. Maybe you could name the make and model number of the device. That makes it easier to search for a match. Paul
From: Poppe on 14 Dec 2009 04:19 I need to add this information: Under "Universal serial bus controllers" in Device Manager: I do not have "USB 2.0 Root Hub", only "USB Root Hub". But there is two "Intel ICH9 Family USB2 Enhanced host controller" Does this mean the PC does has USB 2.0 compatibility or not? Thanks
From: Ian D on 14 Dec 2009 09:56 "Poppe" <Poppe(a)discussions.microsoft.com> wrote in message news:D87E21EB-2049-44F6-9480-AFCFCA17B3DE(a)microsoft.com... > Hello > > When i use a USB 3G-modem dongle and start the connection, the computer > freezes. I'm unable to open start menu or programs. > > If i disconnect the connection or remove the USB dongle, everything works > fine. And the programs i tried to open before, pop-up instantly. As if > they > were waiting me to close the connection or remove the USB device. > > The machine has USB 2.0 compatibility, and i tried with windows xp home > and > pro. > > what is causing the problem? > Thanks >
From: Shenan Stanley on 14 Dec 2009 10:09
Poppe wrote: > Hello > > When i use a USB 3G-modem dongle and start the connection, the > computer freezes. I'm unable to open start menu or programs. > > If i disconnect the connection or remove the USB dongle, everything > works fine. And the programs i tried to open before, pop-up > instantly. As if they were waiting me to close the connection or > remove the USB device. > > The machine has USB 2.0 compatibility, and i tried with windows xp > home and pro. > > what is causing the problem? Install the latest motherboard chipset drivers. -- Shenan Stanley MS-MVP -- How To Ask Questions The Smart Way http://www.catb.org/~esr/faqs/smart-questions.html |