From: Brian Tillman [MVP-Outlook] on
"Hotshotx" <Hotshotx(a)> wrote in message

> Well, the problem is we upgraded them with new pcs. Some with Win XP & some
> with Win 7. Those outlook with winxp able to view properly only. All are
> installed with the same symantec antivirus for client & office 2003 sp3.

This says to me that perhaps your Symantec client isn't compatible with
Windows 7. Symantec products have a LONG history of not working well with
Outlook. Try the experiment Robert suggested and report back.
Brian Tillman [MVP-Outlook]