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From: JGreg7 on 25 Feb 2010 16:10
I have office 2007 professional installed, but for some reason, the Outlook
e-mail editor does not use Word. I am unable to use any of the Autotext or
AutoCorrect functions (Quickparts is greyed out).

Am I missing a setting somewhere? What is the point in putting the full
toolbar into the Outlook e-mail editor then graying out most of the features?

I must be missing something, this just does not sound correct.

--
Thank you,
John Gregory
From: Brian Tillman [MVP-Outlook] on 25 Feb 2010 17:00
"JGreg7" <JGreg7(a)discussions.microsoft.com> wrote in message
news:D8B97B52-E500-4AE2-AD55-56A6324D7BBE(a)microsoft.com...

>I have office 2007 professional installed, but for some reason, the Outlook
> e-mail editor does not use Word.

That's the only editor Outlook 2007 uses. If you don't have the full Office
suite installed, Outlook has a stub of Word for its editor, but if you have
Word form the Office suite installed, Outlook 2007 does use Word. In either
case, it's the underlying Word engine. You don't have a choice.

> I am unable to use any of the Autotext or AutoCorrect functions (Quickparts
> is greyed out).

Did you install Outlook and Word from the same Office suite?
--
Brian Tillman [MVP-Outlook]

From: JGreg7 on 25 Feb 2010 18:14
Our IT group installed it at one time (single installation), so I would
assume so.

Is there a way to restore the menu ribbon from being grayed out?

--
Thank you,
John Gregory


"Brian Tillman [MVP-Outlook]" wrote:

> "JGreg7" <JGreg7(a)discussions.microsoft.com> wrote in message
> news:D8B97B52-E500-4AE2-AD55-56A6324D7BBE(a)microsoft.com...
>
> >I have office 2007 professional installed, but for some reason, the Outlook
> > e-mail editor does not use Word.
>
> That's the only editor Outlook 2007 uses. If you don't have the full Office
> suite installed, Outlook has a stub of Word for its editor, but if you have
> Word form the Office suite installed, Outlook 2007 does use Word. In either
> case, it's the underlying Word engine. You don't have a choice.
>
> > I am unable to use any of the Autotext or AutoCorrect functions (Quickparts
> > is greyed out).
>
> Did you install Outlook and Word from the same Office suite?
> --
> Brian Tillman [MVP-Outlook]
>
> .
>
From: Brian Tillman [MVP-Outlook] on 26 Feb 2010 08:03
"JGreg7" <JGreg7(a)discussions.microsoft.com> wrote in message
news:83A559C3-6626-45E4-B0FD-AA10D375D560(a)microsoft.com...

> Our IT group installed it at one time (single installation), so I would
> assume so.

Use your Add/Remove Programs Control Panel entry to see. If you see separate
entries for Office and for Outlook, then they were not installed fromthe same
suite and you may have problems with the integration between Outlook and Word.

> Is there a way to restore the menu ribbon from being grayed out?

The menu ribbon? I don't understand what you mean by that.
--
Brian Tillman [MVP-Outlook]

From: Leonid S. Knyshov // SBS Expert on 26 Feb 2010 08:16
On 2/25/2010 3:14 PM, JGreg7 wrote:
> Our IT group installed it at one time (single installation), so I would
> assume so.
>
> Is there a way to restore the menu ribbon from being grayed out?
>
This to me sounds like a deactivated product.

Try to launch Word and tell us if it is fully activated.
--
Leonid S. Knyshov
Crashproof Solutions
510-282-1008
Twitter: @wiseleo
http://crashproofsolutions.com
Microsoft Small Business Specialist
Please vote "helpful" if I helped you :)
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