From: Shenan Stanley on
Nancy wrote:
> Done all that. Even turned off all except the minimal startup
> items (as reccomended by HP via MSConfig) and that did not stop the
> freezing up.

Really - get a bigger power supply.

--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html


From: Gerry Cornell on
Shenan / Nancy

Wouldn't that invalidate the HP warranty? Simplest might be to insist HP
fix the machine or provide a replacement. Preferably the latter.

--

Hope this helps.

Gerry
~~~~
FCA
Stourport, England

Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~


"Shenan Stanley" <newshelper(a)gmail.com> wrote in message
news:u9qSqJtCGHA.4016(a)TK2MSFTNGP11.phx.gbl...
> Nancy wrote:
>> Done all that. Even turned off all except the minimal startup
>> items (as reccomended by HP via MSConfig) and that did not stop the
>> freezing up.
>
> Really - get a bigger power supply.
>
> --
> Shenan Stanley
> MS-MVP
> --
> How To Ask Questions The Smart Way
> http://www.catb.org/~esr/faqs/smart-questions.html
>


From: Nancy on
It's been three days since my computer froze. I *THINK* I found the problem
and solved it. I'll know for sure if it doesn't freeze in the next week or
so.




"Gerry Cornell" wrote:

> Shenan / Nancy
>
> Wouldn't that invalidate the HP warranty? Simplest might be to insist HP
> fix the machine or provide a replacement. Preferably the latter.
>
> --
>
> Hope this helps.
>
> Gerry
> ~~~~
> FCA
> Stourport, England
>
> Enquire, plan and execute
> ~~~~~~~~~~~~~~~~~~~
>
>
> "Shenan Stanley" <newshelper(a)gmail.com> wrote in message
> news:u9qSqJtCGHA.4016(a)TK2MSFTNGP11.phx.gbl...
> > Nancy wrote:
> >> Done all that. Even turned off all except the minimal startup
> >> items (as reccomended by HP via MSConfig) and that did not stop the
> >> freezing up.
> >
> > Really - get a bigger power supply.
> >
> > --
> > Shenan Stanley
> > MS-MVP
> > --
> > How To Ask Questions The Smart Way
> > http://www.catb.org/~esr/faqs/smart-questions.html
> >
>
>
>
From: Gerry Cornell on
Nancy

What do you think the cause is?


--

Regards.

Gerry
~~~~
FCA
Stourport, England

Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

"Nancy" <Nancy(a)discussions.microsoft.com> wrote in message
news:3140C20B-E50C-492B-B859-3B7FFCBECE30(a)microsoft.com...
> It's been three days since my computer froze. I *THINK* I found the
> problem
> and solved it. I'll know for sure if it doesn't freeze in the next week
> or
> so.
>
>
>
>


From: Nancy on
I kept the fans and inside as clean as I could - although the post
reccomending a new power supply and further internet research, I decided to
use a can of compressed air and spray in the power supply intake (not much
else I could do the way it is installed without violating the warranty) and
did smell some dust. So far, I've been connected for 3 days and 40 minutes
---- previously it was crashing every day or two. It was either that or the
windows updates I installed right before I signed back on 3+ days ago.
Either way, it's been the longest without crashing than it has been for a
long time. So it was either the compressed air in the power supply intake
or it was the windows updates (or maybe HP updates?) - or it's just going
longer between freezes (time will tell on that one)







"Gerry Cornell" wrote:

> Nancy
>
> What do you think the cause is?
>
>
> --
>
> Regards.
>
> Gerry
> ~~~~
> FCA
> Stourport, England
>
> Enquire, plan and execute
> ~~~~~~~~~~~~~~~~~~~
>
> "Nancy" <Nancy(a)discussions.microsoft.com> wrote in message
> news:3140C20B-E50C-492B-B859-3B7FFCBECE30(a)microsoft.com...
> > It's been three days since my computer froze. I *THINK* I found the
> > problem
> > and solved it. I'll know for sure if it doesn't freeze in the next week
> > or
> > so.
> >
> >
> >
> >
>
>
>