Windows Update error 0x8007041D
in [Windows Update]
|
From: get rid of all logs for av program get rid of all logs for av on 2 Jan 2010 20:29 "Julian" wrote: > 09-18 12:59:40:398 4224 10ec Misc =========== Logging initialized (build: > 7.0.6000.381, tz: +0200) =========== > 2007-09-18 12:59:40:398 4224 10ec Misc = Process: > C:\WINDOWS\system32\regsvr32.exe > 2007-09-18 12:59:40:398 4224 10ec Misc = Module: > C:\WINDOWS\system32\wuaueng.dll > 2007-09-18 12:59:40:398 4224 10ec Service FATAL: WU client fail to create WU > service with error 0x80070514 > 2007-09-18 12:59:40:507 260 6a0 Misc FATAL: Self registration of > C:\WINDOWS\system32\wuaueng.dll failed, error = 0x8024D007 > 2007-09-18 12:59:40:507 260 6a0 Setup WARNING: Completed registration > operations for section wuaueng_WebSetup: status 0x8024d007 > 2007-09-18 12:59:40:507 260 6a0 Setup WARNING: Setup failed while > processing registry operations, error = 0x8024D007. Rolling back changes. > 2007-09-18 12:59:40:539 260 6a0 Setup Rollback: Successfully copied > C:\WINDOWS\system32\cdm.dll.wusetup.43060062.bak back to > C:\WINDOWS\system32\cdm.dll > 2007-09-18 12:59:40:554 260 6a0 Setup Rollback: Successfully copied > C:\WINDOWS\system32\wuauclt.exe.wusetup.43060187.bak back to > C:\WINDOWS\system32\wuauclt.exe > 2007-09-18 12:59:40:570 260 6a0 Setup Rollback: Successfully copied > C:\WINDOWS\system32\wuaucpl.cpl.wusetup.43060265.bak back to > C:\WINDOWS\system32\wuaucpl.cpl > 2007-09-18 12:59:40:586 260 6a0 Setup Rollback: Successfully copied > C:\WINDOWS\MUI\FALLBACK\040c\wuaucpl.cpl.mui.wusetup.43060281.bak back to > C:\WINDOWS\MUI\FALLBACK\040c\wuaucpl.cpl.mui > 2007-09-18 12:59:40:601 260 6a0 Setup Rollback: Successfully copied > C:\WINDOWS\MUI\FALLBACK\0416\wuaucpl.cpl.mui.wusetup.43060296.bak back to > C:\WINDOWS\MUI\FALLBACK\0416\wuaucpl.cpl.mui > 2007-09-18 12:59:40:617 260 6a0 Setup Rollback: Successfully copied > C:\WINDOWS\MUI\FALLBACK\0c0a\wuaucpl.cpl.mui.wusetup.43060312.bak back to > C:\WINDOWS\MUI\FALLBACK\0c0a\wuaucpl.cpl.mui > 2007-09-18 12:59:40:632 260 6a0 Setup Rollback: Successfully copied > C:\WINDOWS\system32\wuaueng.dll.wusetup.43060375.bak back to > C:\WINDOWS\system32\wuaueng.dll > 2007-09-18 12:59:40:648 260 6a0 Setup Rollback: Successfully copied > C:\WINDOWS\MUI\FALLBACK\040c\wuaueng.dll.mui.wusetup.43060390.bak back to > C:\WINDOWS\MUI\FALLBACK\040c\wuaueng.dll.mui > 2007-09-18 12:59:40:664 260 6a0 Setup Rollback: Successfully copied > C:\WINDOWS\MUI\FALLBACK\0416\wuaueng.dll.mui.wusetup.43060406.bak back to > C:\WINDOWS\MUI\FALLBACK\0416\wuaueng.dll.mui > 2007-09-18 12:59:40:679 260 6a0 Setup Rollback: Successfully copied > C:\WINDOWS\MUI\FALLBACK\0c0a\wuaueng.dll.mui.wusetup.43060421.bak back to > C:\WINDOWS\MUI\FALLBACK\0c0a\wuaueng.dll.mui > 2007-09-18 12:59:40:695 260 6a0 Setup Rollback: Successfully copied > C:\WINDOWS\system32\wucltui.dll.wusetup.43060484.bak back to > C:\WINDOWS\system32\wucltui.dll > 2007-09-18 12:59:40:711 260 6a0 Setup Rollback: Successfully copied > C:\WINDOWS\INF\wuau.adm.wusetup.43060531.bak back to C:\WINDOWS\INF\wuau.adm > 2007-09-18 12:59:40:726 260 6a0 Setup Rollback: Successfully copied > C:\WINDOWS\HELP\wuauhelp.chm.wusetup.43060546.bak back to > C:\WINDOWS\HELP\wuauhelp.chm > 2007-09-18 12:59:40:742 260 6a0 Setup Rollback: Successfully copied > C:\WINDOWS\MUI\FALLBACK\040c\wucltui.dll.mui.wusetup.43060562.bak back to > C:\WINDOWS\MUI\FALLBACK\040c\wucltui.dll.mui > 2007-09-18 12:59:40:757 260 6a0 Setup Rollback: Successfully copied > C:\WINDOWS\HELP\MUI\040c\wuauhelp.chm.wusetup.43060562.bak back to > C:\WINDOWS\HELP\MUI\040c\wuauhelp.chm > 2007-09-18 12:59:40:773 260 6a0 Setup Rollback: Successfully copied > C:\WINDOWS\MUI\FALLBACK\0416\wucltui.dll.mui.wusetup.43060578.bak back to > C:\WINDOWS\MUI\FALLBACK\0416\wucltui.dll.mui > 2007-09-18 12:59:40:789 260 6a0 Setup Rollback: Successfully copied > C:\WINDOWS\HELP\MUI\0416\wuauhelp.chm.wusetup.43060593.bak back to > C:\WINDOWS\HELP\MUI\0416\wuauhelp.chm > 2007-09-18 12:59:40:804 260 6a0 Setup Rollback: Successfully copied > C:\WINDOWS\MUI\FALLBACK\0c0a\wucltui.dll.mui.wusetup.43060609.bak back to > C:\WINDOWS\MUI\FALLBACK\0c0a\wucltui.dll.mui > 2007-09-18 12:59:40:820 260 6a0 Setup Rollback: Successfully copied > C:\WINDOWS\HELP\MUI\0c0a\wuauhelp.chm.wusetup.43060625.bak back to > C:\WINDOWS\HELP\MUI\0c0a\wuauhelp.chm > 2007-09-18 12:59:40 948 13d4 Misc =========== Logging initialized (build: > 5.8.0.2469, tz: +0200) =========== > 2007-09-18 12:59:40 948 13d4 Misc = Process: > C:\WINDOWS\System32\svchost.exe > 2007-09-18 12:59:40 948 13d4 Misc = Module: C:\WINDOWS\system32\wuaueng.dll > 2007-09-18 12:59:40 948 13d4 Service ************* > 2007-09-18 12:59:40 948 13d4 Service ** START ** Service: Service startup > 2007-09-18 12:59:40 948 13d4 Service ********* > 2007-09-18 12:59:40 948 13d4 Agent * WU client version 5.8.0.2469 > 2007-09-18 12:59:40 948 13d4 Agent * SusClientId = > 'c89079e8-47d1-4893-adf3-d10312147858' > 2007-09-18 12:59:40 948 13d4 Agent * Base directory: > C:\WINDOWS\SoftwareDistribution > 2007-09-18 12:59:40 948 13d4 Agent * Access type: No proxy > 2007-09-18 12:59:40 948 13d4 Agent * Network state: Connected > 2007-09-18 12:59:43:820 260 6a0 Setup * WARNING: Exit code = 0x8024D007 > 2007-09-18 12:59:43:820 260 6a0 Setup ********* > 2007-09-18 12:59:43:820 260 6a0 Setup ** END ** Setup: Installing client > binaries > 2007-09-18 12:59:43:820 260 6a0 Setup ************* > 2007-09-18 12:59:43:820 260 6a0 Setup FATAL: InstallUpdatedBinaries failed > with error 0x8024d007 > 2007-09-18 12:59:43:820 260 6a0 WUWeb FATAL: InstallUpdatedBinaries failed > with error:0x8024d007 > 2007-09-18 12:59:43:820 260 6a0 WUWeb FATAL: UpdateClientWorker failed: > error 0x8024d007 > 2007-09-18 13:00:25 948 13d4 Agent *********** Agent: Initializing Windows > Update Agent *********** > 2007-09-18 13:00:25 948 13d4 Agent *********** Agent: Initializing global > settings cache *********** > 2007-09-18 13:00:25 948 13d4 Agent * WSUS server: <NULL> > 2007-09-18 13:00:25 948 13d4 Agent * WSUS status server: <NULL> > 2007-09-18 13:00:25 948 13d4 Agent * Target group: (Unassigned Computers) > 2007-09-18 13:00:25 948 13d4 Agent * Windows Update access disabled: No > 2007-09-18 13:00:26 948 13d4 DnldMgr Download manager restoring 0 downloads > 2007-09-18 13:00:26 948 13d4 AU ########### AU: Initializing Automatic > Updates ########### > 2007-09-18 13:00:26 948 13d4 AU # AU disabled through User preference > 2007-09-18 13:00:26 948 13d4 AU # AU is disabled, not initializing any > handlers > 2007-09-18 13:08:35 948 13d4 Service ********* > 2007-09-18 13:08:35 948 13d4 Service ** END ** Service: Service exit > [Exit code = 0x240001] > 2007-09-18 13:08:35 948 13d4 Service ************* > 2007-09-18 13:08:37 948 e4c Misc =========== Logging initialized (build: > 5.8.0.2469, tz: +0200) =========== > 2007-09-18 13:08:37 948 e4c Misc = Process: C:\WINDOWS\System32\svchost.exe > 2007-09-18 13:08:37 948 e4c Misc = Module: C:\WINDOWS\system32\wuaueng.dll > 2007-09-18 13:08:37 948 e4c Service ************* > 2007-09-18 13:08:37 948 e4c Service ** START ** Service: Service startup > 2007-09-18 13:08:37 948 e4c Service ********* > 2007-09-18 13:08:37 948 e4c Agent * WU client version 5.8.0.2469 > 2007-09-18 13:08:37 948 e4c Agent * SusClientId = > 'c89079e8-47d1-4893-adf3-d10312147858' > 2007-09-18 13:08:37 948 e4c Agent * Base directory: > C:\WINDOWS\SoftwareDistribution > 2007-09-18 13:08:37 948 e4c Agent * Access type: No proxy > 2007-09-18 13:08:37 948 e4c Agent * Network state: Connected > 2007-09-18 13:09:22 948 e4c Agent *********** Agent: Initializing Windows > Update Agent *********** > 2007-09-18 13:09:22 948 e4c Agent *********** Agent: Initializing global > settings cache *********** > 2007-09-18 13:09:22 948 e4c Agent * WSUS server: <NULL> > 2007-09-18 13:09:22 948 e4c Agent * WSUS status server: <NULL> > 2007-09-18 13:09:22 948 e4c Agent * Target group: (Unassigned Computers) > 2007-09-18 13:09:22 948 e4c Agent * Windows Update access disabled: No > 2007-09-18 13:09:22 948 e4c DnldMgr Download manager restoring 0 downloads > 2007-09-18 13:09:22 948 e4c AU ########### AU: Initializing Automatic > Updates ########### > 2007-09-18 13:09:22 948 e4c AU # AU disabled through User preference > 2007-09-18 13:09:22 948 e4c AU # AU is disabled, not initializing any > handlers > > "MowGreen" wrote: > > > ellen, > > > > Is NOD32 the installed antivirus ? > > > > You receive a "0x8007041D" error when you visit the Windows Update Web site > > http://support.microsoft.com/kb/902322 > > > > If it is not, open the Windows Update.log located in the WINDOWS > > directory (folder). Copy and paste the last 20-30 lines of the log into > > your reply, please. > > > > MowGreen [MVP 2003-2006] > > =============== > > *-343-* FDNY > > Never Forgotten > > =============== > > > > > > > > > > strydoe wrote: > > > Hi, > > > > > > I'm new to this. Had to re-load all my software. Windows xp professional. > > > Now I am unable to download the new window update software. Did snooze my > > > antivirus and disable firewall, still getting the same error code. I also > > > did went through some of the other questions, however did not understand what > > > to do to solve this problem. If someone could please explain to my as simple > > > as possible. > > > > > > thanks > > > > > > ellen > >
From: MowGreen on 4 Jan 2010 11:57 > 7.0.6000.381, tz: +0200) =========== >> 2007-09-18 2007 ? Not sure where you are but, it's 2010 here. How to ask a question http://support.microsoft.com/kb/555375 MowGreen =============== *-343-* FDNY Never Forgotten =============== banthecheck.com "Security updates should *never* have *non-security content* prechecked" get rid of all logs for av program wrote: > > "Julian" wrote: > > >>09-18 12:59:40:398 4224 10ec Misc =========== Logging initialized (build: >>7.0.6000.381, tz: +0200) =========== >>2007-09-18 12:59:40:398 4224 10ec Misc = Process: >>C:\WINDOWS\system32\regsvr32.exe >>2007-09-18 12:59:40:398 4224 10ec Misc = Module: >>C:\WINDOWS\system32\wuaueng.dll >>2007-09-18 12:59:40:398 4224 10ec Service FATAL: WU client fail to create WU >>service with error 0x80070514 >>2007-09-18 12:59:40:507 260 6a0 Misc FATAL: Self registration of >>C:\WINDOWS\system32\wuaueng.dll failed, error = 0x8024D007 >>2007-09-18 12:59:40:507 260 6a0 Setup WARNING: Completed registration >>operations for section wuaueng_WebSetup: status 0x8024d007 >>2007-09-18 12:59:40:507 260 6a0 Setup WARNING: Setup failed while >>processing registry operations, error = 0x8024D007. Rolling back changes. >>2007-09-18 12:59:40:539 260 6a0 Setup Rollback: Successfully copied >>C:\WINDOWS\system32\cdm.dll.wusetup.43060062.bak back to >>C:\WINDOWS\system32\cdm.dll >>2007-09-18 12:59:40:554 260 6a0 Setup Rollback: Successfully copied >>C:\WINDOWS\system32\wuauclt.exe.wusetup.43060187.bak back to >>C:\WINDOWS\system32\wuauclt.exe >>2007-09-18 12:59:40:570 260 6a0 Setup Rollback: Successfully copied >>C:\WINDOWS\system32\wuaucpl.cpl.wusetup.43060265.bak back to >>C:\WINDOWS\system32\wuaucpl.cpl >>2007-09-18 12:59:40:586 260 6a0 Setup Rollback: Successfully copied >>C:\WINDOWS\MUI\FALLBACK\040c\wuaucpl.cpl.mui.wusetup.43060281.bak back to >>C:\WINDOWS\MUI\FALLBACK\040c\wuaucpl.cpl.mui >>2007-09-18 12:59:40:601 260 6a0 Setup Rollback: Successfully copied >>C:\WINDOWS\MUI\FALLBACK\0416\wuaucpl.cpl.mui.wusetup.43060296.bak back to >>C:\WINDOWS\MUI\FALLBACK\0416\wuaucpl.cpl.mui >>2007-09-18 12:59:40:617 260 6a0 Setup Rollback: Successfully copied >>C:\WINDOWS\MUI\FALLBACK\0c0a\wuaucpl.cpl.mui.wusetup.43060312.bak back to >>C:\WINDOWS\MUI\FALLBACK\0c0a\wuaucpl.cpl.mui >>2007-09-18 12:59:40:632 260 6a0 Setup Rollback: Successfully copied >>C:\WINDOWS\system32\wuaueng.dll.wusetup.43060375.bak back to >>C:\WINDOWS\system32\wuaueng.dll >>2007-09-18 12:59:40:648 260 6a0 Setup Rollback: Successfully copied >>C:\WINDOWS\MUI\FALLBACK\040c\wuaueng.dll.mui.wusetup.43060390.bak back to >>C:\WINDOWS\MUI\FALLBACK\040c\wuaueng.dll.mui >>2007-09-18 12:59:40:664 260 6a0 Setup Rollback: Successfully copied >>C:\WINDOWS\MUI\FALLBACK\0416\wuaueng.dll.mui.wusetup.43060406.bak back to >>C:\WINDOWS\MUI\FALLBACK\0416\wuaueng.dll.mui >>2007-09-18 12:59:40:679 260 6a0 Setup Rollback: Successfully copied >>C:\WINDOWS\MUI\FALLBACK\0c0a\wuaueng.dll.mui.wusetup.43060421.bak back to >>C:\WINDOWS\MUI\FALLBACK\0c0a\wuaueng.dll.mui >>2007-09-18 12:59:40:695 260 6a0 Setup Rollback: Successfully copied >>C:\WINDOWS\system32\wucltui.dll.wusetup.43060484.bak back to >>C:\WINDOWS\system32\wucltui.dll >>2007-09-18 12:59:40:711 260 6a0 Setup Rollback: Successfully copied >>C:\WINDOWS\INF\wuau.adm.wusetup.43060531.bak back to C:\WINDOWS\INF\wuau.adm >>2007-09-18 12:59:40:726 260 6a0 Setup Rollback: Successfully copied >>C:\WINDOWS\HELP\wuauhelp.chm.wusetup.43060546.bak back to >>C:\WINDOWS\HELP\wuauhelp.chm >>2007-09-18 12:59:40:742 260 6a0 Setup Rollback: Successfully copied >>C:\WINDOWS\MUI\FALLBACK\040c\wucltui.dll.mui.wusetup.43060562.bak back to >>C:\WINDOWS\MUI\FALLBACK\040c\wucltui.dll.mui >>2007-09-18 12:59:40:757 260 6a0 Setup Rollback: Successfully copied >>C:\WINDOWS\HELP\MUI\040c\wuauhelp.chm.wusetup.43060562.bak back to >>C:\WINDOWS\HELP\MUI\040c\wuauhelp.chm >>2007-09-18 12:59:40:773 260 6a0 Setup Rollback: Successfully copied >>C:\WINDOWS\MUI\FALLBACK\0416\wucltui.dll.mui.wusetup.43060578.bak back to >>C:\WINDOWS\MUI\FALLBACK\0416\wucltui.dll.mui >>2007-09-18 12:59:40:789 260 6a0 Setup Rollback: Successfully copied >>C:\WINDOWS\HELP\MUI\0416\wuauhelp.chm.wusetup.43060593.bak back to >>C:\WINDOWS\HELP\MUI\0416\wuauhelp.chm >>2007-09-18 12:59:40:804 260 6a0 Setup Rollback: Successfully copied >>C:\WINDOWS\MUI\FALLBACK\0c0a\wucltui.dll.mui.wusetup.43060609.bak back to >>C:\WINDOWS\MUI\FALLBACK\0c0a\wucltui.dll.mui >>2007-09-18 12:59:40:820 260 6a0 Setup Rollback: Successfully copied >>C:\WINDOWS\HELP\MUI\0c0a\wuauhelp.chm.wusetup.43060625.bak back to >>C:\WINDOWS\HELP\MUI\0c0a\wuauhelp.chm >>2007-09-18 12:59:40 948 13d4 Misc =========== Logging initialized (build: >>5.8.0.2469, tz: +0200) =========== >>2007-09-18 12:59:40 948 13d4 Misc = Process: >>C:\WINDOWS\System32\svchost.exe >>2007-09-18 12:59:40 948 13d4 Misc = Module: C:\WINDOWS\system32\wuaueng.dll >>2007-09-18 12:59:40 948 13d4 Service ************* >>2007-09-18 12:59:40 948 13d4 Service ** START ** Service: Service startup >>2007-09-18 12:59:40 948 13d4 Service ********* >>2007-09-18 12:59:40 948 13d4 Agent * WU client version 5.8.0.2469 >>2007-09-18 12:59:40 948 13d4 Agent * SusClientId = >>'c89079e8-47d1-4893-adf3-d10312147858' >>2007-09-18 12:59:40 948 13d4 Agent * Base directory: >>C:\WINDOWS\SoftwareDistribution >>2007-09-18 12:59:40 948 13d4 Agent * Access type: No proxy >>2007-09-18 12:59:40 948 13d4 Agent * Network state: Connected >>2007-09-18 12:59:43:820 260 6a0 Setup * WARNING: Exit code = 0x8024D007 >>2007-09-18 12:59:43:820 260 6a0 Setup ********* >>2007-09-18 12:59:43:820 260 6a0 Setup ** END ** Setup: Installing client >>binaries >>2007-09-18 12:59:43:820 260 6a0 Setup ************* >>2007-09-18 12:59:43:820 260 6a0 Setup FATAL: InstallUpdatedBinaries failed >>with error 0x8024d007 >>2007-09-18 12:59:43:820 260 6a0 WUWeb FATAL: InstallUpdatedBinaries failed >>with error:0x8024d007 >>2007-09-18 12:59:43:820 260 6a0 WUWeb FATAL: UpdateClientWorker failed: >>error 0x8024d007 >>2007-09-18 13:00:25 948 13d4 Agent *********** Agent: Initializing Windows >>Update Agent *********** >>2007-09-18 13:00:25 948 13d4 Agent *********** Agent: Initializing global >>settings cache *********** >>2007-09-18 13:00:25 948 13d4 Agent * WSUS server: <NULL> >>2007-09-18 13:00:25 948 13d4 Agent * WSUS status server: <NULL> >>2007-09-18 13:00:25 948 13d4 Agent * Target group: (Unassigned Computers) >>2007-09-18 13:00:25 948 13d4 Agent * Windows Update access disabled: No >>2007-09-18 13:00:26 948 13d4 DnldMgr Download manager restoring 0 downloads >>2007-09-18 13:00:26 948 13d4 AU ########### AU: Initializing Automatic >>Updates ########### >>2007-09-18 13:00:26 948 13d4 AU # AU disabled through User preference >>2007-09-18 13:00:26 948 13d4 AU # AU is disabled, not initializing any >>handlers >>2007-09-18 13:08:35 948 13d4 Service ********* >>2007-09-18 13:08:35 948 13d4 Service ** END ** Service: Service exit >>[Exit code = 0x240001] >>2007-09-18 13:08:35 948 13d4 Service ************* >>2007-09-18 13:08:37 948 e4c Misc =========== Logging initialized (build: >>5.8.0.2469, tz: +0200) =========== >>2007-09-18 13:08:37 948 e4c Misc = Process: C:\WINDOWS\System32\svchost.exe >>2007-09-18 13:08:37 948 e4c Misc = Module: C:\WINDOWS\system32\wuaueng.dll >>2007-09-18 13:08:37 948 e4c Service ************* >>2007-09-18 13:08:37 948 e4c Service ** START ** Service: Service startup >>2007-09-18 13:08:37 948 e4c Service ********* >>2007-09-18 13:08:37 948 e4c Agent * WU client version 5.8.0.2469 >>2007-09-18 13:08:37 948 e4c Agent * SusClientId = >>'c89079e8-47d1-4893-adf3-d10312147858' >>2007-09-18 13:08:37 948 e4c Agent * Base directory: >>C:\WINDOWS\SoftwareDistribution >>2007-09-18 13:08:37 948 e4c Agent * Access type: No proxy >>2007-09-18 13:08:37 948 e4c Agent * Network state: Connected >>2007-09-18 13:09:22 948 e4c Agent *********** Agent: Initializing Windows >>Update Agent *********** >>2007-09-18 13:09:22 948 e4c Agent *********** Agent: Initializing global >>settings cache *********** >>2007-09-18 13:09:22 948 e4c Agent * WSUS server: <NULL> >>2007-09-18 13:09:22 948 e4c Agent * WSUS status server: <NULL> >>2007-09-18 13:09:22 948 e4c Agent * Target group: (Unassigned Computers) >>2007-09-18 13:09:22 948 e4c Agent * Windows Update access disabled: No >>2007-09-18 13:09:22 948 e4c DnldMgr Download manager restoring 0 downloads >>2007-09-18 13:09:22 948 e4c AU ########### AU: Initializing Automatic >>Updates ########### >>2007-09-18 13:09:22 948 e4c AU # AU disabled through User preference >>2007-09-18 13:09:22 948 e4c AU # AU is disabled, not initializing any >>handlers >> >>"MowGreen" wrote: >> >> >>>ellen, >>> >>>Is NOD32 the installed antivirus ? >>> >>>You receive a "0x8007041D" error when you visit the Windows Update Web site >>>http://support.microsoft.com/kb/902322 >>> >>>If it is not, open the Windows Update.log located in the WINDOWS >>>directory (folder). Copy and paste the last 20-30 lines of the log into >>>your reply, please. >>> >>>MowGreen [MVP 2003-2006] >>>=============== >>> *-343-* FDNY >>>Never Forgotten >>>=============== >>> >>> >>> >>> >>>strydoe wrote: >>> >>>>Hi, >>>> >>>>I'm new to this. Had to re-load all my software. Windows xp professional. >>>>Now I am unable to download the new window update software. Did snooze my >>>>antivirus and disable firewall, still getting the same error code. I also >>>>did went through some of the other questions, however did not understand what >>>>to do to solve this problem. If someone could please explain to my as simple >>>>as possible. >>>> >>>>thanks >>>> >>>>ellen >>>
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