From: PA Bear [MS MVP] on
YW & thanks for your feedback.

Janice L wrote:
> Thanks and all the best in 2010!
>
> JLS
>
> "PA Bear [MS MVP]" wrote:
>
>> Just leave it hidden & move on, Janice.
>>
>> Happy Holly-daze!
>>
>>
>> Janice L wrote:
>>> The update is listed and was installed on 13/08/2009 and is listed in
>>> the
>>> Update History section of windowsupdate.microsoft.com numerous times.
>>>
>>> Should I go to Add/Remove Programs, remove the update, reinstall it or
>>> just
>>> leave it hidden? Thank you once again for your help!
>>>
>>> Janice L
>>>
>>> "PA Bear [MS MVP]" wrote:
>>>
>>>> [Please reply to my posts, not yours.]
>>>>
>>>> Open Add/Remove Programs & make sure the SHOW UPDATES box at the top is
>>>> checked: Do you find the update listed now?
>>>>
>>>> Is it listed in the Update History section at
>>>> http://windowsupdate.microsoft.com?
>>>>
>>>>
>>>> Janice L wrote:
>>>>> Hi PA Bear,
>>>>>
>>>>> Thank you so very much for your reply. I did what you suggested but
>>>>> what
>>>>> I
>>>>> forgot to mention was that even though my Update History was telling
>>>>> me
>>>>> that
>>>>> this had been installed NUMEROUS times...when I went into my Control
>>>>> Panel
>>>>> Add/Remove...the Update was not there. Does this mean that it never
>>>>> installed in the first place eventhough it was saying that it did? If
>>>>> so,
>>>>> what should I do?
>>>>>
>>>>> This Update is extremely important since it states..."A security issue
>>>>> has
>>>>> been identified that could allow an authenticated remote attacker to
>>>>> compromise your system and gain control over it".
>>>>>
>>>>> I appreciate any help you can steer my way!
>>>> <paste>
>>>> PA Bear [MS MVP] wrote:
>>>>> 1. Stop the Automatic Updates service:
>>>>>
>>>>> Start > Run > (type in) services.msc > [OK]
>>>>> Double-click Automatic Updates > Click on Stop
>>>>> (Stopping the service will take a moment)
>>>>>
>>>>> 2. Delete the contents of the Download folder:
>>>>>
>>>>> Start > Run > (type in) %windir%\SoftwareDistribution > [OK]
>>>>> Open the Download folder and delete its contents
>>>>> Close the window.
>>>>>
>>>>> 3. Go to Windows Update website | Select CUSTOM and allow the scan to
>>>>> complete | Uncheck/deselect KB960859 and hide it ("Don't show me this
>>>>> update
>>>>> again").
>>>>>
>>>>> 4. Start the Automatic Updates service:
>>>>>
>>>>> Start > Run > (type in) services.msc > [OK]
>>>>> Double-click Automatic Updates > Click on Start
>>>>> (Starting the service will take a moment)
>>>>>
>>>>> Janice L wrote:
>>>>>> I have been having a real problem with Windows XP Update KB960859...
>>>>>> it
>>>>>> keeps appearing when I have successfully installed it well over a
>>>>>> dozen
>>>>>> times. All installations show in my update history. I have tried to
>>>>>> troubleshoot this myself...I have run numerous OneCare Scans...IT
>>>>>> KEEPS
>>>>>> APPEARING...HELP ME PLEASE.
>>>>>>
>>>>>> This is an important Security Update that I would like to know has
>>>>>> been
>>>>>> installed properly. As I am writing this, the icon is there once
>>>>>> again
>>>>>> telling me to install it.
>>>>
>>>> .
>>
>> .