Windows XP Security Update KB960859 Keeps Appearing
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From: Janice L Janice L on 22 Dec 2009 08:05 I have been having a real problem with Windows XP Update KB960859... it keeps appearing when I have successfully installed it well over a dozen times. All installations show in my update history. I have tried to troubleshoot this myself...I have run numerous OneCare Scans...IT KEEPS APPEARING...HELP ME PLEASE. This is an important Security Update that I would like to know has been installed properly. As I am writing this, the icon is there once again telling me to install it.
From: PA Bear [MS MVP] on 22 Dec 2009 12:12 1. Stop the Automatic Updates service: Start > Run > (type in) services.msc > [OK] Double-click Automatic Updates > Click on Stop (Stopping the service will take a moment) 2. Delete the contents of the Download folder: Start > Run > (type in) %windir%\SoftwareDistribution > [OK] Open the Download folder and delete its contents Close the window. 3. Go to Windows Update website | Select CUSTOM and allow the scan to complete | Uncheck/deselect KB960859 and hide it ("Don't show me this update again"). 4. Start the Automatic Updates service: Start > Run > (type in) services.msc > [OK] Double-click Automatic Updates > Click on Start (Starting the service will take a moment) -- ~Robear Dyer (PA Bear) MS MVP-IE, Mail, Security, Windows Client - since 2002 www.banthecheck.com Janice L wrote: > I have been having a real problem with Windows XP Update KB960859... it > keeps appearing when I have successfully installed it well over a dozen > times. All installations show in my update history. I have tried to > troubleshoot this myself...I have run numerous OneCare Scans...IT KEEPS > APPEARING...HELP ME PLEASE. > > This is an important Security Update that I would like to know has been > installed properly. As I am writing this, the icon is there once again > telling me to install it.
From: Janice L on 23 Dec 2009 13:08 Hi PA Bear, Thank you so very much for your reply. I did what you suggested but what I forgot to mention was that even though my Update History was telling me that this had been installed NUMEROUS times...when I went into my Control Panel Add/Remove...the Update was not there. Does this mean that it never installed in the first place eventhough it was saying that it did? If so, what should I do? This Update is extremely important since it states..."A security issue has been identified that could allow an authenticated remote attacker to compromise your system and gain control over it". I appreciate any help you can steer my way! Janice L "Janice L" wrote: > I have been having a real problem with Windows XP Update KB960859... it keeps > appearing when I have successfully installed it well over a dozen times. All > installations show in my update history. I have tried to troubleshoot this > myself...I have run numerous OneCare Scans...IT KEEPS APPEARING...HELP ME > PLEASE. > > This is an important Security Update that I would like to know has been > installed properly. As I am writing this, the icon is there once again > telling me to install it. >
From: PA Bear [MS MVP] on 23 Dec 2009 13:47 [Please reply to my posts, not yours.] Open Add/Remove Programs & make sure the SHOW UPDATES box at the top is checked: Do you find the update listed now? Is it listed in the Update History section at http://windowsupdate.microsoft.com? Janice L wrote: > Hi PA Bear, > > Thank you so very much for your reply. I did what you suggested but what I > forgot to mention was that even though my Update History was telling me > that > this had been installed NUMEROUS times...when I went into my Control Panel > Add/Remove...the Update was not there. Does this mean that it never > installed in the first place eventhough it was saying that it did? If so, > what should I do? > > This Update is extremely important since it states..."A security issue has > been identified that could allow an authenticated remote attacker to > compromise your system and gain control over it". > > I appreciate any help you can steer my way! <paste> PA Bear [MS MVP] wrote: > 1. Stop the Automatic Updates service: > > Start > Run > (type in) services.msc > [OK] > Double-click Automatic Updates > Click on Stop > (Stopping the service will take a moment) > > 2. Delete the contents of the Download folder: > > Start > Run > (type in) %windir%\SoftwareDistribution > [OK] > Open the Download folder and delete its contents > Close the window. > > 3. Go to Windows Update website | Select CUSTOM and allow the scan to > complete | Uncheck/deselect KB960859 and hide it ("Don't show me this > update > again"). > > 4. Start the Automatic Updates service: > > Start > Run > (type in) services.msc > [OK] > Double-click Automatic Updates > Click on Start > (Starting the service will take a moment) > > Janice L wrote: >> I have been having a real problem with Windows XP Update KB960859... it >> keeps appearing when I have successfully installed it well over a dozen >> times. All installations show in my update history. I have tried to >> troubleshoot this myself...I have run numerous OneCare Scans...IT KEEPS >> APPEARING...HELP ME PLEASE. >> >> This is an important Security Update that I would like to know has been >> installed properly. As I am writing this, the icon is there once again >> telling me to install it.
From: Janice L on 24 Dec 2009 07:06
The update is listed and was installed on 13/08/2009 and is listed in the Update History section of windowsupdate.microsoft.com numerous times. Should I go to Add/Remove Programs, remove the update, reinstall it or just leave it hidden? Thank you once again for your help! Janice L "PA Bear [MS MVP]" wrote: > [Please reply to my posts, not yours.] > > Open Add/Remove Programs & make sure the SHOW UPDATES box at the top is > checked: Do you find the update listed now? > > Is it listed in the Update History section at > http://windowsupdate.microsoft.com? > > > Janice L wrote: > > Hi PA Bear, > > > > Thank you so very much for your reply. I did what you suggested but what I > > forgot to mention was that even though my Update History was telling me > > that > > this had been installed NUMEROUS times...when I went into my Control Panel > > Add/Remove...the Update was not there. Does this mean that it never > > installed in the first place eventhough it was saying that it did? If so, > > what should I do? > > > > This Update is extremely important since it states..."A security issue has > > been identified that could allow an authenticated remote attacker to > > compromise your system and gain control over it". > > > > I appreciate any help you can steer my way! > <paste> > PA Bear [MS MVP] wrote: > > 1. Stop the Automatic Updates service: > > > > Start > Run > (type in) services.msc > [OK] > > Double-click Automatic Updates > Click on Stop > > (Stopping the service will take a moment) > > > > 2. Delete the contents of the Download folder: > > > > Start > Run > (type in) %windir%\SoftwareDistribution > [OK] > > Open the Download folder and delete its contents > > Close the window. > > > > 3. Go to Windows Update website | Select CUSTOM and allow the scan to > > complete | Uncheck/deselect KB960859 and hide it ("Don't show me this > > update > > again"). > > > > 4. Start the Automatic Updates service: > > > > Start > Run > (type in) services.msc > [OK] > > Double-click Automatic Updates > Click on Start > > (Starting the service will take a moment) > > > > Janice L wrote: > >> I have been having a real problem with Windows XP Update KB960859... it > >> keeps appearing when I have successfully installed it well over a dozen > >> times. All installations show in my update history. I have tried to > >> troubleshoot this myself...I have run numerous OneCare Scans...IT KEEPS > >> APPEARING...HELP ME PLEASE. > >> > >> This is an important Security Update that I would like to know has been > >> installed properly. As I am writing this, the icon is there once again > >> telling me to install it. > > . > |