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From: Andrew Poulos on 24 Jul 2010 18:22 I understand that many people are happily using jquery and are not experiencing any problems. Here it is a Sunday morning and I'm trying to fix an elearning course that is not communicating with a Learning Management System (LMS). The LMS is compliant with a standard called SCORM 1.2 which depends on javascript to "move" data about. Alas the LMS that my client has installed, at a relative high expense, uses jquery as its intermediary and there appears to be a bug and one of the calls is returning the error ...is undefined. The elearning course passes all the tests in the appropriate SCORM (ADL) test suites so the error can only be in the LMS. It look like the error is in jquery. Of course the LMS vendor cannot give me their source code. So now I'll be caught between an client and a (most likely) quick-stepping LMS vendor. Andrew Poulos
From: David Mark on 24 Jul 2010 18:56 On Jul 24, 6:22 pm, Andrew Poulos <ap_p...(a)hotmail.com> wrote: > I understand that many people are happily using jquery and are not > experiencing any problems. Or any problems that they know or "care" about. :) > > Here it is a Sunday morning and I'm trying to fix an elearning course > that is not communicating with a Learning Management System (LMS). The > LMS is compliant with a standard called SCORM 1.2 which depends on > javascript to "move" data about. I see. > > Alas the LMS that my client has installed, at a relative high expense, > uses jquery as its intermediary and there appears to be a bug and one of > the calls is returning the error ...is undefined. Trouble in paradise. :) > > The elearning course passes all the tests in the appropriate SCORM (ADL) > test suites so the error can only be in the LMS. It look like the error > is in jquery. Always a likely suspect. > Of course the LMS vendor cannot give me their source code. > So now I'll be caught between an client and a (most likely) > quick-stepping LMS vendor. > I'd be glad to help you with that Andrew. It's what I do. ;)
From: Jeff North on 24 Jul 2010 20:13 On Sun, 25 Jul 2010 08:22:18 +1000, in comp.lang.javascript Andrew Poulos <ap_prog(a)hotmail.com> <z9GdnRHO--Y4-tbRnZ2dnUVZ_tudnZ2d(a)westnet.com.au> wrote: >| I understand that many people are happily using jquery and are not >| experiencing any problems. >| >| Here it is a Sunday morning and I'm trying to fix an elearning course >| that is not communicating with a Learning Management System (LMS). The >| LMS is compliant with a standard called SCORM 1.2 which depends on >| javascript to "move" data about. >| >| Alas the LMS that my client has installed, at a relative high expense, >| uses jquery as its intermediary and there appears to be a bug and one of >| the calls is returning the error ...is undefined. Are the calls part of the vendors API or has the client written their own? Have you thought of lodging a helpdesk ticket with the vendor? >| The elearning course passes all the tests in the appropriate SCORM (ADL) >| test suites so the error can only be in the LMS. It look like the error >| is in jquery. Of course the LMS vendor cannot give me their source code. >| So now I'll be caught between an client and a (most likely) >| quick-stepping LMS vendor. >| >| Andrew Poulos
From: Andrew Poulos on 24 Jul 2010 20:19 On 25/07/2010 8:56 AM, David Mark wrote: > On Jul 24, 6:22 pm, Andrew Poulos<ap_p...(a)hotmail.com> wrote: >> Of course the LMS vendor cannot give me their source code. >> So now I'll be caught between an client and a (most likely) >> quick-stepping LMS vendor. >> > > I'd be glad to help you with that Andrew. It's what I do. ;) Thanks for the offer. On Monday I'll try talking to the client to get permission to contact the LMS vendor but I'm acutely aware that if the LMS vendor is selling a relatively expensive product and one of its javascript components is at fault I'm not going to get much joy. -- Like the other web app, I was hired to use, that sits on ExtJS and runs fairly slowly: - first I called them about it then - I emailed a bug report - I had to respond to their numerous email queries (do I have a fast connection,...) - I tried different browsers - I temporarily disabled firewalls and virus protection - I let them log into my computer to see for themselves - the client had to get someone in other city to try - then the vendore moved the app to a different server When there was negligible, if any, speed improvement the whole cycle started again. All the while the onus was on me ie. I felt the client thought I was either incompetent or maliciously bumping up my hours. Oh, I almost laughed out loud when the web app contact told me that it runs just fine on their server. Andrew Poulos
From: Andrew Poulos on 24 Jul 2010 20:35
On 25/07/2010 10:13 AM, Jeff North wrote: > On Sun, 25 Jul 2010 08:22:18 +1000, in comp.lang.javascript Andrew > Poulos<ap_prog(a)hotmail.com> > <z9GdnRHO--Y4-tbRnZ2dnUVZ_tudnZ2d(a)westnet.com.au> wrote: > >> | I understand that many people are happily using jquery and are not >> | experiencing any problems. >> | >> | Here it is a Sunday morning and I'm trying to fix an elearning course >> | that is not communicating with a Learning Management System (LMS). The >> | LMS is compliant with a standard called SCORM 1.2 which depends on >> | javascript to "move" data about. >> | >> | Alas the LMS that my client has installed, at a relative high expense, >> | uses jquery as its intermediary and there appears to be a bug and one of >> | the calls is returning the error ...is undefined. > > Are the calls part of the vendors API or has the client written their > own? I can't see all of the javascript that's in use. The call causing the error is not part of my code (which passes the ADL test suite and runs sans error on the LMS I have access to). The call in question is part of the vendor's API. > Have you thought of lodging a helpdesk ticket with the vendor? Yep, I'll be trying to do that on Monday. Andrew Poulos |