new imac 27 inch - dead pixel?
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From: Nick Naym on 15 Jul 2010 23:25 In article 2010071523100316807-(a)news.giganews.com, x at x wrote on 7/15/10 11:10 PM: > On 2010-07-15 19:25:28 -0400, dorayme <dorayme(a)optusnet.com.au> said: > >> In article <2010071518071216807-(a)news.giganews.com>, x wrote: >> >>> just got a new imac 27 inch, there is a small black spot in the lower >>> left hand corner. >>> i thought it was a dead pixel but when i look sideways across the monitor it >>> appears to be raised out from where the screen image is being drawn. >>> from the side >>> i can see the image underneath the glass and it is complete not >>> blocked by the dot that appears >>> looking at the monitor from the sitting position >>> >>> >>> what could this be? >> >> Turn the monitor off. Look carefully at the spot in lower left to >> se if you can see anything. Use a torch at different angles. >> >> Report back here. I am assembling an emergency team right now and >> the jet is being warmed up. There is no time to be lost. > > > yea i can see it with the monitor off. cant be a dead pixel then so i guess > its > just some fleck in the glass or even something caked on. not gonna > start scraping at it. > > no biggie i guess, so wind down the jet engines :) > > > cheers > > If it's visible and annoying, it should be covered under AppleCare. It could be as simple as some dirt that got sandwiched between the display and the plexiglass, or imbedded in the display itself. Cleaning or replacing is pretty straightforward and quick for an Apple tech to do (and kind of fascinating to watch, actually). -- iMac (27", 3.06 GHz Intel Core 2 Duo, 4 GB RAM, 1 TB HDD) � OS X (10.6.3)
From: dorayme on 16 Jul 2010 00:22 In article <2010071523100316807-(a)news.giganews.com>, x wrote: > On 2010-07-15 19:25:28 -0400, dorayme <dorayme(a)optusnet.com.au> said: > > > In article <2010071518071216807-(a)news.giganews.com>, x wrote: > > > >> just got a new imac 27 inch, there is a small black spot in the lower > >> left hand corner. > >> i thought it was a dead pixel but when i look sideways across the monitor > >> it > >> appears to be raised out from where the screen image is being drawn. > >> from the side > >> i can see the image underneath the glass and it is complete not > >> blocked by the dot that appears > >> looking at the monitor from the sitting position > >> > >> > >> what could this be? > > > > Turn the monitor off. Look carefully at the spot in lower left to > > se if you can see anything. Use a torch at different angles. > > > > Report back here. I am assembling an emergency team right now and > > the jet is being warmed up. There is no time to be lost. > > > yea i can see it with the monitor off. cant be a dead pixel then so i guess > its > just some fleck in the glass or even something caked on. not gonna > start scraping at it. > > no biggie i guess, so wind down the jet engines :) > > > cheers Get that special cloth you clean specs with and they also sell big ones for monitors and the spray bottle of alcohol they sell, and very gently rub on the spot. If you dampen it for a while and rub very gently, you might be rid of it. You can do this with a damp cloth too but I hesitate to advise you to do this (I would if better was not available but be careful to use the softest cloth and a gentle touch...) If you can see it, you should be able to tell if it is on the outside of the glass, no point in rubbing away if it is not. -- dorayme
From: x on 16 Jul 2010 02:33 On 2010-07-16 00:22:42 -0400, dorayme <dorayme(a)optusnet.com.au> said: > In article <2010071523100316807-(a)news.giganews.com>, x wrote: > >> On 2010-07-15 19:25:28 -0400, dorayme <dorayme(a)optusnet.com.au> said: >> >>> In article <2010071518071216807-(a)news.giganews.com>, x wrote: >>> >>>> just got a new imac 27 inch, there is a small black spot in the lower >>>> left hand corner. >>>> i thought it was a dead pixel but when i look sideways across the monitor >>>> it >>>> appears to be raised out from where the screen image is being drawn. >>>> from the side >>>> i can see the image underneath the glass and it is complete not >>>> blocked by the dot that appears >>>> looking at the monitor from the sitting position >>>> >>>> >>>> what could this be? >>> >>> Turn the monitor off. Look carefully at the spot in lower left to >>> se if you can see anything. Use a torch at different angles. >>> >>> Report back here. I am assembling an emergency team right now and >>> the jet is being warmed up. There is no time to be lost. >> >> >> yea i can see it with the monitor off. cant be a dead pixel then so i guess >> its >> just some fleck in the glass or even something caked on. not gonna >> start scraping at it. >> >> no biggie i guess, so wind down the jet engines :) >> >> >> cheers > > Get that special cloth you clean specs with and they also sell > big ones for monitors and the spray bottle of alcohol they sell, > and very gently rub on the spot. > > If you dampen it for a while and rub very gently, you might be > rid of it. You can do this with a damp cloth too but I hesitate > to advise you to do this (I would if better was not available but > be careful to use the softest cloth and a gentle touch...) > > If you can see it, you should be able to tell if it is on the > outside of the glass, no point in rubbing away if it is not. good stuff. ill say thanks to everyone at once.....it is surely on the outside or between the glass. i probably shouldnt have even bugged anyone over this. i have a little ocd and even a dent in the packaging drives me crazy....ugh....for someone so imperfect i sure demand a lot of the world outside of me. thanks again for the replies. over and out x
From: Jolly Roger on 16 Jul 2010 07:52 In article <2010071602334916807-(a)news.giganews.com>, x wrote: > i probably shouldnt have even bugged anyone over this. i have a little > ocd and even a dent in the packaging drives me crazy....ugh....for > someone so imperfect i sure demand a lot of the world outside of me. No way. It would definitely bother the heck out of me. It's a brand-new computer, and it should be defect free. I'm sure if you contact Apple about it they will remove whatever it is for you free of charge. -- Send responses to the relevant news group rather than email to me. E-mail sent to this address may be devoured by my very hungry SPAM filter. Due to Google's refusal to prevent spammers from posting messages through their servers, I often ignore posts from Google Groups. Use a real news client if you want me to see your posts. JR
From: Nick Naym on 16 Jul 2010 08:52 In article jollyroger-E7F80B.06520716072010(a)news.individual.net, Jolly Roger at jollyroger(a)pobox.com wrote on 7/16/10 7:52 AM: > In article <2010071602334916807-(a)news.giganews.com>, x wrote: > >> i probably shouldnt have even bugged anyone over this. i have a little >> ocd and even a dent in the packaging drives me crazy....ugh....for >> someone so imperfect i sure demand a lot of the world outside of me. > > No way. It would definitely bother the heck out of me. It's a brand-new > computer, and it should be defect free. I'm sure if you contact Apple > about it they will remove whatever it is for you free of charge. Absolutely correct. Even if it were a defect that went unnoticed for many months, he has every right to ask Apple to take care of it -- it's covered under the standard 1-year AppleCare warranty. And, as I indicated in my post about this, it's an easy fix for an Apple tech: The plexiglass cover is held on by magnets; the tech uses humongous-sized rubber suction cups to pop it off. At that point, he'd either quickly spray a solution of cleaner on the plexiglass or display to clean off the entrapped particle of dirt, or, if it's imbedded, replace the plexiglass or display (which snaps right off of the iMac as if it were a giant circuit board). Trying to rationalize _not_ following up with Apple about this for _any_ reason (because he has OCD, doesn't want to "bother" Apple, thinks it's too minor a "defect," etc., etc.) would be an absolutely dumb mistake. He's entitled to the service (he's paid for it, whether he uses it or not -- the cost is built into the price of the iMac), and to do otherwise would nag at him (it would -- and did -- for me...and I don't have OCD) for the life of the machine. -- iMac (27", 3.06 GHz Intel Core 2 Duo, 4 GB RAM, 1 TB HDD) � OS X (10.6.3)
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