outlook 2003 automatic send receive does not receive all emails
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From: Neo on 28 Jan 2010 01:58 I have 80 users using outlook 2003 with windows XP. When the user press the send/receive button stacks on "send/receive status ##%". Even at sending... Sometimes the outlook completes the send/receive and the user doesn't receive all the emails. If I go on OWA there are new emails that the user didn\t download even though the send/receive is complete. to resolve for the moment the problem, the users have to close the outlook, open it again and then either automatic send/receive or manually they receive the new emails. I checked all windows and office updates and all users are up to date. This problem begun 2 weeks ago and for some users randomly. it doesn't happen to everyone. Some users have this problem once a day, some others every 2-3 days. I don't know where is the problem. The event viewer of exchange or the local pc doesn't show anything, no warning , no error not even info.
From: Kathleen Orland on 28 Jan 2010 08:35
Are they in cached mode? "Neo" <Neo(a)discussions.microsoft.com> wrote in message news:162E060B-FFC0-4EC9-8534-4DBC39F47B13(a)microsoft.com... > I have 80 users using outlook 2003 with windows XP. > > When the user press the send/receive button stacks on "send/receive status > ##%". > > Even at sending... > > Sometimes the outlook completes the send/receive and the user doesn't > receive all the emails. If I go on OWA there are new emails that the user > didn\t download even though the send/receive is complete. > > to resolve for the moment the problem, the users have to close the outlook, > open it again and then either automatic send/receive or manually they receive > the new emails. > > I checked all windows and office updates and all users are up to date. > > This problem begun 2 weeks ago and for some users randomly. it doesn't > happen to everyone. Some users have this problem once a day, some others > every 2-3 days. > > I don't know where is the problem. The event viewer of exchange or the local > pc doesn't show anything, no warning , no error not even info. |