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From: kathy on 4 Jan 2010 17:49
when ever outlook wants to do a backup I keep getting the message that it
cannot because another process has backed up a portion of the file... can
someone please tell me what this means and what I can do about it so that I
can successfully run a back up of outlook files? thanks
From: Russ Valentine on 4 Jan 2010 18:07
Outlook never "wants" to do a backup. It's not part of the program. Are you
running some other software that wants to do a backup? If so, which one? The
error message means Outlook has not closed completely so the data file
remains locked.
I know of no backup programs I would trust to back up Outlook data. Better
to do it yourself. Close Outlook completely. Make a copy of your Outlook
data file in Windows Explorer. Doesn't get any easier than that.
--
Russ Valentine
"kathy" <kathy(a)discussions.microsoft.com> wrote in message
news:C26CA906-6F1E-475E-8B83-57E65AB86B16(a)microsoft.com...
> when ever outlook wants to do a backup I keep getting the message that it
> cannot because another process has backed up a portion of the file... can
> someone please tell me what this means and what I can do about it so that
> I
> can successfully run a back up of outlook files? thanks

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