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From: M2nns on 19 Nov 2006 23:25
After trying to install a wireless phone sync program, they couldn't make it
work and had me uninstall it. I now get - "The add-in "C:\Program
Files\Wireless Sync\Client\PortalWizard.dll" could not be installed or
loaded. This problem may be resolved by using Detect and Repair on the Help
menu." If I click okay, the error goes away and I can get into Outlook.
However, I can not edit my contacts and it takes several tries to add
appointments. Do I have to uninstall and reinstall Office to get it to work
correctly again?
From: Milly Staples [MVP - Outlook] on 20 Nov 2006 00:21
Close Outlook - find and rename extend.dat to .old. Reopen Outlook.

--?
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, M2nns asked:

| After trying to install a wireless phone sync program, they couldn't
| make it work and had me uninstall it. I now get - "The add-in
| "C:\Program Files\Wireless Sync\Client\PortalWizard.dll" could not be
| installed or loaded. This problem may be resolved by using Detect and
| Repair on the Help menu." If I click okay, the error goes away and I
| can get into Outlook. However, I can not edit my contacts and it
| takes several tries to add appointments. Do I have to uninstall and
| reinstall Office to get it to work correctly again?
From: M2nns on 20 Nov 2006 10:14
Thank you so much, you are wonderful! Outlook opened perfectly. M

"Milly Staples [MVP - Outlook]" wrote:

> Close Outlook - find and rename extend.dat to .old. Reopen Outlook.
>
> --?
> Milly Staples [MVP - Outlook]
>
> Post all replies to the group to keep the discussion intact. All
> unsolicited mail sent to my personal account will be deleted without
> reading.
>
> After furious head scratching, M2nns asked:
>
> | After trying to install a wireless phone sync program, they couldn't
> | make it work and had me uninstall it. I now get - "The add-in
> | "C:\Program Files\Wireless Sync\Client\PortalWizard.dll" could not be
> | installed or loaded. This problem may be resolved by using Detect and
> | Repair on the Help menu." If I click okay, the error goes away and I
> | can get into Outlook. However, I can not edit my contacts and it
> | takes several tries to add appointments. Do I have to uninstall and
> | reinstall Office to get it to work correctly again?
>
From: Milly Staples [MVP - Outlook] on 20 Nov 2006 20:06
You're welcome - life just isn't worth living without Outlook, no? :)

--?
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, M2nns asked:

| Thank you so much, you are wonderful! Outlook opened perfectly. M
|
| "Milly Staples [MVP - Outlook]" wrote:
|
|| Close Outlook - find and rename extend.dat to .old. Reopen Outlook.
||
|| --Â?
|| Milly Staples [MVP - Outlook]
||
|| Post all replies to the group to keep the discussion intact. All
|| unsolicited mail sent to my personal account will be deleted without
|| reading.
||
|| After furious head scratching, M2nns asked:
||
||| After trying to install a wireless phone sync program, they couldn't
||| make it work and had me uninstall it. I now get - "The add-in
||| "C:\Program Files\Wireless Sync\Client\PortalWizard.dll" could not
||| be installed or loaded. This problem may be resolved by using
||| Detect and Repair on the Help menu." If I click okay, the error
||| goes away and I can get into Outlook. However, I can not edit my
||| contacts and it takes several tries to add appointments. Do I have
||| to uninstall and reinstall Office to get it to work correctly again?
 | 
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