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From: SolomonW on 7 Jan 2010 04:06
On Wed, 06 Jan 2010 18:07:52 +1100, z1 wrote:

> mate of mine is moving house on friday so informed Telstra according for
> disconnect and reconnect then.
>
> so today looses his ADSL [non-Bigpond] by telstra mistake and to have
> the mistake fixed now want $140 for a re-connect.
>
> amazing !

Plenty such stories.

That is why I left them.
From: SolomonW on 9 Jan 2010 07:58
On Thu, 07 Jan 2010 12:12:31 GMT, Superman wrote:

> On 7/01/2010 8:06 PM, SolomonW wrote:
>
>> On Wed, 06 Jan 2010 18:07:52 +1100, z1 wrote:
>>
>>
>>> mate of mine is moving house on friday so informed Telstra according for
>>> disconnect and reconnect then.
>>>
>>> so today looses his ADSL [non-Bigpond] by telstra mistake and to have
>>> the mistake fixed now want $140 for a re-connect.
>>>
>>> amazing !
>>>
>> Plenty such stories.
>>
>> That is why I left them.
>>
>
> Contact the TIO
>
> The TIO's office hours are 9am to 5pm Monday to Friday, Australian
> Eastern Standard Time (Victoria and NSW time)
> Telephone � 1800 062 058 for enquiries and complaints
> Free from a landline; standard mobile call rates from a mobile
>
> from: http://www.tio.com.au

It is too late now, I went to Optus because Telstra service was so bad.




From: SG1 on 9 Jan 2010 18:33

"SolomonW" <SolomonW(a)nospamMail.com> wrote in message
news:R3%1n.11872$0a2.2688(a)newsfe21.ams2...
> On Thu, 07 Jan 2010 12:12:31 GMT, Superman wrote:
>
>> On 7/01/2010 8:06 PM, SolomonW wrote:
>>
>>> On Wed, 06 Jan 2010 18:07:52 +1100, z1 wrote:
>>>
>>>
>>>> mate of mine is moving house on friday so informed Telstra according
>>>> for
>>>> disconnect and reconnect then.
>>>>
>>>> so today looses his ADSL [non-Bigpond] by telstra mistake and to have
>>>> the mistake fixed now want $140 for a re-connect.
>>>>
>>>> amazing !
>>>>
>>> Plenty such stories.
>>>
>>> That is why I left them.
>>>
>>
>> Contact the TIO
>>
>> The TIO's office hours are 9am to 5pm Monday to Friday, Australian
>> Eastern Standard Time (Victoria and NSW time)
>> Telephone � 1800 062 058 for enquiries and complaints
>> Free from a landline; standard mobile call rates from a mobile
>>
>> from: http://www.tio.com.au
>
> It is too late now, I went to Optus because Telstra service was so bad.

Thinking of frying pan & fire???????

>
>
>
>


From: Rob on 9 Jan 2010 19:18
SG1 wrote:
> "SolomonW" <SolomonW(a)nospamMail.com> wrote in message
> news:R3%1n.11872$0a2.2688(a)newsfe21.ams2...
>> On Thu, 07 Jan 2010 12:12:31 GMT, Superman wrote:
>>
>>> On 7/01/2010 8:06 PM, SolomonW wrote:
>>>
>>>> On Wed, 06 Jan 2010 18:07:52 +1100, z1 wrote:
>>>>
>>>>
>>>>> mate of mine is moving house on friday so informed Telstra according
>>>>> for
>>>>> disconnect and reconnect then.
>>>>>
>>>>> so today looses his ADSL [non-Bigpond] by telstra mistake and to have
>>>>> the mistake fixed now want $140 for a re-connect.
>>>>>
>>>>> amazing !
>>>>>
>>>> Plenty such stories.
>>>>
>>>> That is why I left them.
>>>>
>>> Contact the TIO
>>>
>>> The TIO's office hours are 9am to 5pm Monday to Friday, Australian
>>> Eastern Standard Time (Victoria and NSW time)
>>> Telephone � 1800 062 058 for enquiries and complaints
>>> Free from a landline; standard mobile call rates from a mobile
>>>
>>> from: http://www.tio.com.au
>> It is too late now, I went to Optus because Telstra service was so bad.
>
> Thinking of frying pan & fire???????
>
>>
>>
>>
>
>

Next door went from Optus to Telstra. Same thing
From: SolomonW on 10 Jan 2010 07:23
On Sun, 10 Jan 2010 11:18:39 +1100, Rob wrote:

> SG1 wrote:
>> "SolomonW" <SolomonW(a)nospamMail.com> wrote in message
>> news:R3%1n.11872$0a2.2688(a)newsfe21.ams2...
>>> On Thu, 07 Jan 2010 12:12:31 GMT, Superman wrote:
>>>
>>>> On 7/01/2010 8:06 PM, SolomonW wrote:
>>>>
>>>>> On Wed, 06 Jan 2010 18:07:52 +1100, z1 wrote:
>>>>>
>>>>>
>>>>>> mate of mine is moving house on friday so informed Telstra according
>>>>>> for
>>>>>> disconnect and reconnect then.
>>>>>>
>>>>>> so today looses his ADSL [non-Bigpond] by telstra mistake and to have
>>>>>> the mistake fixed now want $140 for a re-connect.
>>>>>>
>>>>>> amazing !
>>>>>>
>>>>> Plenty such stories.
>>>>>
>>>>> That is why I left them.
>>>>>
>>>> Contact the TIO
>>>>
>>>> The TIO's office hours are 9am to 5pm Monday to Friday, Australian
>>>> Eastern Standard Time (Victoria and NSW time)
>>>> Telephone � 1800 062 058 for enquiries and complaints
>>>> Free from a landline; standard mobile call rates from a mobile
>>>>
>>>> from: http://www.tio.com.au
>>> It is too late now, I went to Optus because Telstra service was so bad.
>>
>> Thinking of frying pan & fire???????
>>
>>>
>>>
>>>
>>
>>
>
> Next door went from Optus to Telstra. Same thing


I do have some complaints about Optus but their service to me has always
been very good.
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