uotlook express, I can receive but not send
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From: andyr on 17 May 2006 18:31 can someone help please, I am having problems sending e-mail. I get the message "the connection to the server has failed, account pop.wanadoo.co.uk, server smtp.wanadoo.co.uk, protocol smtp port 25 secure (ssl) socket error 10060, error number 0x800ccc0e". Ive contacted wanadoo with no luck, re installed computer software back to factory spec several times, reset profile updated explorer, now left with no new way to proceed. any ideas. Regards.
From: PA Bear on 17 May 2006 19:21 Disable email scanning by your anti-virus application. It provides no additional protection and even Symantec says it's not necessary: <paste> Disabling Email Scanning does not leave you unprotected against viruses that are distributed as email attachments. Norton AntiVirus Auto-Protect scans incoming files as they are saved to your hard drive, including email and email attachments. Email Scanning is just another layer on top of this. To make sure that Auto-Protect is providing the maximum protection, keep Auto-Protect enabled and run LiveUpdate regularly to ensure that you have the most recent virus definitions. </paste> http://service1.symantec.com/SUPPORT/nav.nsf/docid/2002111812533106 Troubleshooting error messages that you receive when you are using OL and OE http://support.microsoft.com/?kbid=813514 -- ~Robear Dyer (PA Bear) MS MVP-Windows (IE/OE, Shell/User, Security), Aumha.org VSOP, DTS-L.org andyr wrote: > can someone help please, I am having problems sending e-mail. I get the > message "the connection to the server has failed, account > pop.wanadoo.co.uk, server smtp.wanadoo.co.uk, protocol smtp port 25 > secure (ssl) socket error 10060, error number 0x800ccc0e". Ive contacted > wanadoo with no luck, re installed computer software back to factory spec > several times, reset profile updated explorer, now left with no new way > to proceed. any ideas. > Regards.
From: andyr on 18 May 2006 14:47 Hi PA BEAR thanks for your input, but unfortunately i am no further forward. I don't have anti virus or firewall loaded at the moment just incase this was causing problem. I have tried increaseing the time out in oe advanced properties but still no luck. now looking for a big hammer to give computer a technical tap. "PA Bear" wrote: > Disable email scanning by your anti-virus application. It provides no > additional protection and even Symantec says it's not necessary: > > <paste> > Disabling Email Scanning does not leave you unprotected against viruses that > are distributed as email attachments. Norton AntiVirus Auto-Protect scans > incoming files as they are saved to your hard drive, including email and > email attachments. Email Scanning is just another layer on top of this. To > make sure that Auto-Protect is providing the maximum protection, keep > Auto-Protect enabled and run LiveUpdate regularly to ensure that you have > the most recent virus definitions. > </paste> > http://service1.symantec.com/SUPPORT/nav.nsf/docid/2002111812533106 > > Troubleshooting error messages that you receive when you are using OL and OE > http://support.microsoft.com/?kbid=813514 > -- > ~Robear Dyer (PA Bear) > MS MVP-Windows (IE/OE, Shell/User, Security), Aumha.org VSOP, DTS-L.org > > andyr wrote: > > can someone help please, I am having problems sending e-mail. I get the > > message "the connection to the server has failed, account > > pop.wanadoo.co.uk, server smtp.wanadoo.co.uk, protocol smtp port 25 > > secure (ssl) socket error 10060, error number 0x800ccc0e". Ive contacted > > wanadoo with no luck, re installed computer software back to factory spec > > several times, reset profile updated explorer, now left with no new way > > to proceed. any ideas. > > Regards. > >
From: Michael Santovec on 18 May 2006 15:28 How to troubleshoot error messages that you receive when try to send and receive e-mail in Outlook and in Outlook Express http://support.microsoft.com/?kbid=813514 Are you connected to the Internet via wanadoo.co.uk when you try to send mail? -- Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm "andyr" <andyr(a)discussions.microsoft.com> wrote in message news:0A28A093-E549-44BE-BE12-164D0F2E785C(a)microsoft.com... > can someone help please, I am having problems sending e-mail. I get > the > message "the connection to the server has failed, account > pop.wanadoo.co.uk, > server smtp.wanadoo.co.uk, protocol smtp port 25 secure (ssl) socket > error > 10060, error number 0x800ccc0e". Ive contacted wanadoo with no luck, > re > installed computer software back to factory spec several times, reset > profile > updated explorer, now left with no new way to proceed. any ideas. > Regards.
From: PA Bear on 18 May 2006 20:41
> ...I don't > have anti virus or firewall loaded at the moment just incase this was > causing problem. The absence of an anti-virus app may BE the problem! Protect Your PC! http://www.microsoft.com/athome/security/protect/ -- ~Robear Dyer (PA Bear) MS MVP-Windows (IE/OE, Shell/User, Security), Aumha.org VSOP, DTS-L.org andyr wrote: > Hi PA BEAR > thanks for your input, but unfortunately i am no further forward. I don't > have anti virus or firewall loaded at the moment just incase this was > causing problem. I have tried increaseing the time out in oe advanced > properties but still no luck. now looking for a big hammer to give > computer a technical tap. > > "PA Bear" wrote: > > > Disable email scanning by your anti-virus application. It provides no > > additional protection and even Symantec says it's not necessary: > > > > <paste> > > Disabling Email Scanning does not leave you unprotected against viruses > > that are distributed as email attachments. Norton AntiVirus > > Auto-Protect scans incoming files as they are saved to your hard drive, > > including email and email attachments. Email Scanning is just another > > layer on top of this. To make sure that Auto-Protect is providing the > > maximum protection, keep Auto-Protect enabled and run LiveUpdate > > regularly to ensure that you have the most recent virus definitions. > > </paste> > > http://service1.symantec.com/SUPPORT/nav.nsf/docid/2002111812533106 > > > > Troubleshooting error messages that you receive when you are using OL > > and OE http://support.microsoft.com/?kbid=813514 > > -- > > ~Robear Dyer (PA Bear) > > MS MVP-Windows (IE/OE, Shell/User, Security), Aumha.org VSOP, DTS-L.org > > > > andyr wrote: > > > can someone help please, I am having problems sending e-mail. I get > > > the message "the connection to the server has failed, account > > > pop.wanadoo.co.uk, server smtp.wanadoo.co.uk, protocol smtp port 25 > > > secure (ssl) socket error 10060, error number 0x800ccc0e". Ive > > > contacted wanadoo with no luck, re installed computer software back > > > to factory spec several times, reset profile updated explorer, now > > > left with no new way to proceed. any ideas. > > > Regards. |