From: oilman on
I have a Samsung Omnia (the first one) and found out on other discussions
sites that Windows will not have an update to 6.5 for my phone. I do like
the phone, but like most people I have a contract I can't break, and find it
a little disappointing that I have to both wait, then buy a new phone. Does
anyone at Microsoft care, or plan on doing anything about this.
Thanks
From: Beverly Howard on
>> Does anyone at Microsoft care? <<

To be blunt, no...

The end user is not microsoft's customer, and the windows mobile team at
ms has repeatedly shown that they are not and will not be responsive to
end user needs or inputs.

Your only option is to target the vendor you purchased the unit from
with your feelings.

Beverly Howard



From: Sven on
I am not a spokesperson for MS, but can answer your two questions. Yes, and
no. Yes they care. The business model that was embarked on 10 years or more
ago dictated that MS licensed the OS to manufacturers and it fell to them to
deal with the consumer. That is still the way it is today. The agreements in
place stipulate that you get your support from Samsung, or whatever carrier
you are with. No, they aren't going to do anything about your particular
issue, largely because they can't. They are however doing something about
the underlying issue. The partnerships they are developing with Windows
Phone 7 hardware OEMs and carriers, is being done with an understanding of
the issues of the current system. This is going to be one of the benefits of
the clean slate approach, MS is taking for their future in the mobile space.


"oilman" <oilman(a)discussions.microsoft.com> wrote in message
news:51CDB191-A0A7-4318-8EB0-7C53C74E95C0(a)microsoft.com...
> I have a Samsung Omnia (the first one) and found out on other discussions
> sites that Windows will not have an update to 6.5 for my phone. I do like
> the phone, but like most people I have a contract I can't break, and find
> it
> a little disappointing that I have to both wait, then buy a new phone.
> Does
> anyone at Microsoft care, or plan on doing anything about this.
> Thanks

From: Frankster on

"oilman" <oilman(a)discussions.microsoft.com> wrote in message
news:51CDB191-A0A7-4318-8EB0-7C53C74E95C0(a)microsoft.com...
>I have a Samsung Omnia (the first one) and found out on other discussions
> sites that Windows will not have an update to 6.5 for my phone. I do like
> the phone, but like most people I have a contract I can't break, and find
> it
> a little disappointing that I have to both wait, then buy a new phone.
> Does
> anyone at Microsoft care, or plan on doing anything about this.
> Thanks

The problem I believe is twofold. One; the hardware on your phone would not
properly support 6.5. Two; there is no longer enough market left for your
phone to invest programmer dollars.

-Frank

From: r_z_aret on
As earlier posts have noted, you have no "official" way to upgrade.
However, you may be able to find and use an unofficial upgrade. Some
upgrades are better than the original OS. Some are far worse. And
installing an unsupported upgrade (even a really good one) can disable
your device if you aren't careful. With that in mind, you might check
http://forum.xda-developers.com/filter.php?cat=Samsung

On Wed, 24 Mar 2010 16:50:53 -0600, "Frankster" <frank(a)SPAM2TRASH.com>
wrote:

>
>"oilman" <oilman(a)discussions.microsoft.com> wrote in message
>news:51CDB191-A0A7-4318-8EB0-7C53C74E95C0(a)microsoft.com...
>>I have a Samsung Omnia (the first one) and found out on other discussions
>> sites that Windows will not have an update to 6.5 for my phone. I do like
>> the phone, but like most people I have a contract I can't break, and find
>> it
>> a little disappointing that I have to both wait, then buy a new phone.
>> Does
>> anyone at Microsoft care, or plan on doing anything about this.
>> Thanks
>
>The problem I believe is twofold. One; the hardware on your phone would not
>properly support 6.5. Two; there is no longer enough market left for your
>phone to invest programmer dollars.
>
>-Frank

-----------------------------------------
To reply to me, remove the underscores (_) from my email address (and please indicate which newsgroup and message).

Robert E. Zaret, eMVP
PenFact, Inc.
20 Park Plaza, Suite 400
Boston, MA 02116
www.penfact.com