From: natalie on
MowGreen,
Its working! I went through all the steps and the files versions stayed
the same. I tried to install and it didn't work. So I went back to comodo and
even though I have disabled it numerous times I decided to only disable the "
Defense +" part if it, which is new. It was where all those pending files
were. Then the updates installed. I think that must have been the problem,
but I am not sure. It seems resolved for now. Thanks for all your help!
Sorry to take up your time when it proberly was comodo after all. Natalie

"MowGreen [MVP]" wrote:

> Natalie,
>
> Let's do this ... download and *save* the latest Version of the Windows
> Update Client: http://go.microsoft.com/fwlink/?LinkID=91237
>
> According to this MSKB -
> http://support.microsoft.com/kb/916259
> the files you posted the Versions of can be deleted. Suggest you do
> this. Go to Start > Run > type in or, copy and paste this into the Open:
> line
>
> net stop wuauserv
> Click OK or press Enter
>
> Delete Iuengine.dll, Wuauclt1.exe, and Wuaueng1.dll
> from WINDOWS\system32
> Open the dllcache subfolder of system32
> WINDOWS\system32\dllcache
>
> Check the Versions of Iuengine.dll, Wuauclt1.exe, and Wuaueng1.dll
> If they are the older Version, 5.4.3790.2180, then delete them also.
>
> IF they are of the latest Version, 5.8.0.2694, then copy them to the
> WINDOWS\system32
>
> IF they were the older Version, after deleting them, install
> WindowsUpdateAgent30-x86.exe now
> If during the installation a message appears that the Windows Update
> Agent is already installed, add /wuforce to the Run line.
>
> EX: WindowsUpdateAgent30-x86.exe is saved to the Desktop
> Click Start > Run > click the Browse button. Click the Desktop icon in
> the left frame.
> Locate WindowsUpdateAgent30-x86.exe and click once on it to highlight it.
> Click OK.
> Click once in the Open: line to highlight it
> Push the End button on the keyboard
> Push the Space Bar
> Enter /wuforce
> In Windows XP, the command would now appear as:
> "C:\Documents and
> Settings\<UserAccount>\Desktop\WindowsUpdateAgent30-x86.exe" /wuforce
> Click OK or press Enter
>
> Restart the system now
> Make sure that the Automatic Updates service is running by
> *right clicking* My Computer either on the Desktop or Start Menu and
> choose Manage
> In the left frame click ON Services and Applications
> In the right frame, double click on Services.
> Click on Automatic Updates
> Is it started ? If No, then click the Start link
> Double click on Automatic Updates and set the Startup Type to
> Automatic.
> Close the Services console.
> If yes, then read on <w>
>
> Recheck the file Versions of Iuengine.dll, Wuauclt1.exe, and
> Wuaueng1.dll in the WINDOWS\system32 subfolder
> If they are now at V.5.8.0.2694, good.
> If not try Windows Update anyway.
> If the required files do not install now then the firewall is blocking
> their required installation from WU.
>
> Do you have Automatic Updates Enabled in the Control Panel ?
> If yes, what is it set to ?
>
> > I check all the settings on comodo and it says that windows update is on my safe list.
>
> It's listed in Trusted or similar worded zones/sites and shows what
> address for Windows Update, natalie ? example: http://update.microsoft.com
>
>
> MowGreen [MVP 2003-2008]
> ===============
> *-343-* FDNY
> Never Forgotten
> ===============
>
>
>
> natalie wrote:
>
> > MowGreen,
> > I have checked the files, 3 were different
> > Iuengine.dll, Wuauclt1.exe, and Wuaueng1.dll are version 5.4.3790.2180. As
> > for Comodo, I went to look at it and I had 3500 files pending my approval.
> > Some have had to do with wua, I added them all to my safe list. I check all
> > the settings on comodo and it says that windows update is on my safe list. I
> > tried again, I also disabled comodo and tried. Now there are 12 update that
> > can't install. Could it be the file version thing? Thanks for your time!
> > Natalie
> >
> > "MowGreen [MVP]" wrote:
> >
> >
> >>0x80242008 SUS_E_UH_OPERATIONCANCELLED
> >>'The update may require user input so can not be installed in this
> >>context' and
> >>'The install was canceled via a handler method (as opposed to, for
> >>example, an installer running with UI that was cancelled externally to
> >>WSUS)'.
> >>
> >>0x8007f00d STATUS_USER_CANCELLED
> >>
> >>0x8024000B SUS_E_CALL_CANCELLED
> >>'The SUS agent is attempting to parse an update's XML blob and has not
> >>found expected data'
> >>
> >>Don't ya just hate it when the ' update's XML blob ' isn't parsed
> >>correctly and the SUS agent ' has not found expected data ' ? <w>
> >>
> >>Apparently, AU's installation is failing due to the above ... it can't
> >>find the expected data, 'thinks' that you should be inputting
> >>'something', and that you are canceling the update's installation.
> >>
> >>I suspect all of this can be traced back to using an image. This should
> >>not be happening. The latest Client is installed, but there may be a
> >>file mismatch of different Versions of it.
> >>Or, an msxml file needs to be updated/reregistered.
> >>OR, the issue may stem from Commodo firewall.
> >>I'm not familiar with it but you need to make sure that access to the
> >>update servers is not being blocked. Ports 80 and 443 must be open for
> >>the AU service, which will show as an instance of svchost.exe.
> >>
> >>To see if there is a file mismatch for the Windows Update Client, show
> >>hidden file, folders, and system files :
> >>http://www.bleepingcomputer.com/tutorials/tutorial62.html#winxp
> >>
> >>a. Click Start, click Run, type explorer, and then click OK.
> >>b. Locate and then double-click the %windir%\System32 folder.
> >>
> >>Note %windir% represents the path of the Windows system folder.
> >>Typically, this path is C:\Windows.
> >>
> >>c. Check the Versions of these files by right clicking them, choose
> >>Properties, then click the Version tab. They should all be at Version
> >>7.0.6000.381 EXCEPT for the ones I've listed the Version for :
> >>• Cdm.dll
> >>• Iuengine.dll 5.8.0.2694
> >>• Wuapi.dll
> >>• Wuauclt.exe
> >>• Wuauclt1.exe 5.8.0.2694
> >>• Wuaucpl.cpl
> >>• Wuaueng.dll
> >>• Wuaueng1.dll 5.8.0.2694
> >>• Wucltui.dll
> >>• Wups.dll
> >>• Wups2.dll
> >>• Wuweb.dll
> >>
> >>After checking the above files, check the Version of msxml3.dll
> >>The one on my system is showing as Description: MSXML 3.0 SP9
> >>File version 8.90.1101.0
> >>That means all of the updates for MSXML 3 have been installed
> >>
> >>Please post back with your findings on the file Versions, natalie, and
> >>any info on the settings for the Commodo firewall.
> >>
> >>
> >>MowGreen [MVP 2003-2008]
> >>===============
> >> *-343-* FDNY
> >>Never Forgotten
> >>===============
> >>
> >>
> >>
> >>natalie wrote:
> >>
> >>
> >>>Ok here it is. They most recent atempt.
> >>>
> >>>2007-12-10 12:30:00:265 1148 734 AU <<## SUBMITTED ## AU: Install updates /
> >>>installing updates [CallId = {CC2F3FA2-7F6E-4150-B012-86D2CBAC2718}]
> >>>2007-12-10 12:30:00:281 1148 598 Agent *************
> >>>2007-12-10 12:30:00:281 1148 598 Agent ** START ** Agent: Installing
> >>>updates [CallerId = AutomaticUpdates]
> >>>2007-12-10 12:30:00:281 1148 598 Agent *********
> >>>2007-12-10 12:30:00:281 1148 598 Agent * Updates to install = 4
> >>>2007-12-10 12:30:00:375 1148 598 Agent * Title = Security Update for
> >>>Windows XP (KB935840)
> >>>2007-12-10 12:30:00:375 1148 598 Agent * UpdateId =
> >>>{62111A48-92AF-4107-907C-156B3FC85428}.101
> >>>2007-12-10 12:30:00:375 1148 598 Agent * Bundles 1 updates:
> >>>2007-12-10 12:30:00:375 1148 598 Agent *
> >>>{C2367B85-F734-481B-967E-6C8B6F4FEBA1}.101
> >>>2007-12-10 12:30:00:375 1148 598 Agent * Title = Security Update for
> >>>Outlook Express for Windows XP (KB941202)
> >>>2007-12-10 12:30:00:375 1148 598 Agent * UpdateId =
> >>>{9961B757-C506-4AE0-A8F8-CE0477CD7ECE}.102
> >>>2007-12-10 12:30:00:375 1148 598 Agent * Bundles 1 updates:
> >>>2007-12-10 12:30:00:375 1148 598 Agent *
> >>>{D1EF5BF2-D3AC-48A1-A11E-B02FE0837387}.102
> >>>2007-12-10 12:30:00:375 1148 598 Agent * Title = Windows Malicious
> >>>Software Removal Tool - November 2007 (KB890830)
> >>>2007-12-10 12:30:00:375 1148 598 Agent * UpdateId =
> >>>{3C3C4BA0-AFD7-4AFC-8C0D-66081E2BD798}.100
> >>>2007-12-10 12:30:00:375 1148 598 Agent * Bundles 1 updates:
> >>>2007-12-10 12:30:00:375 1148 598 Agent *
> >>>{BCA91B62-6431-43F6-97C0-3E4FC734177C}.100
> >>>2007-12-10 12:30:00:375 1148 598 Agent * Title = Windows Internet
> >>>Explorer 7 for Windows XP
> >>>2007-12-10 12:30:00:375 1148 598 Agent * UpdateId =
> >>>{63AD41D6-E29D-42B3-8FCE-46DC28EA45D4}.102
> >>>2007-12-10 12:30:00:375 1148 598 Agent * Bundles 1 updates:
> >>>2007-12-10 12:30:00:375 1148 598 Agent *
> >>>{C44BF113-A360-47C2-93AD-D90FB0F29C70}.102
> >>>2007-12-10 12:31:10:562 1148 598 Handler Attempting to create remote handler
> >>>process as NATALIE\Katerina in session 0
> >>>2007-12-10 12:31:11:375 1148 598 DnldMgr Preparing update for install,
> >>>updateId = {C2367B85-F734-481B-967E-6C8B6F4FEBA1}.101.
> >>>2007-12-10 12:31:11:390 2236 c28 Misc =========== Logging initialized
> >>>(build: 7.0.6000.381, tz: -0800) ===========
> >>>2007-12-10 12:31:11:390 2236 c28 Misc = Process:
> >>>C:\WINDOWS\system32\wuauclt.exe
> >>>2007-12-10 12:31:11:390 2236 c28 Misc = Module:
> >>>C:\WINDOWS\system32\wuaueng.dll
> >>>2007-12-10 12:31:11:390 2236 c28 Handler :::::::::::::
> >>>2007-12-10 12:31:11:390 2236 c28 Handler :: START :: Handler: Windows Patch
> >>>Install
> >>>2007-12-10 12:31:11:421 2236 c28 Handler :::::::::
> >>>2007-12-10 12:31:11:421 2236 c28 Handler : Updates to install = 1
> >>>2007-12-10 12:31:11:421 2236 c28 Handler : Installing update
> >>>{C2367B85-F734-481B-967E-6C8B6F4FEBA1}.101
> >>>2007-12-10 12:31:11:421 2236 f80 Handler Installing with parameters=-q -z
> >>>-er,
> >>>sandbox=C:\WINDOWS\SoftwareDistribution\Download\e50981864c541bdea07741b88d379a52.
> >>>2007-12-10 12:31:46:437 2236 f80 Handler Install completed with 0x8007f00d.
> >>>2007-12-10 12:31:46:437 2236 c28 Handler Install was cancelled
> >>>2007-12-10 12:31:46:437 1148 c00 AU >>## RESUMED ## AU: Installing update
> >>>[UpdateId = {62111A48-92AF-4107-907C-156B3FC85428}]
> >>>2007-12-10 12:31:46:437 1148 c00 AU # WARNING: Install aborted, error =
> >>>0x8024000B
> >>>2007-12-10 12:31:46:875 2236 c28 Handler : Install completed: result type
> >>>= 0x2, installer error = False, error = 0x8007f00d, disabled until reboot =
> >>>No, reboot required = No
> >>>2007-12-10 12:31:46:875 2236 c28 Handler FATAL: UH: 0x80242008:
> >>>HandleSingleUpdate failed in CUHWindowsPatchHandler::HandleMultipleUpdates
> >>>2007-12-10 12:31:46:875 2236 c28 Handler :::::::::
> >>>2007-12-10 12:31:46:875 2236 c28 Handler :: END :: Handler: Windows Patch
> >>>Install
> >>>2007-12-10 12:31:46:875 2236 c28 Handler :::::::::::::
> >>>2007-12-10 12:31:47:015 1148 c00 AU >>## RESUMED ## AU: Installing update
> >>>[UpdateId = {9961B757-C506-4AE0-A8F8-CE0477CD7ECE}]
> >>>2007-12-10 12:31:47:015 1148 c00 AU # WARNING: Install skipped
> >>>2007-12-10 12:31:47:015 1148 c00 AU >>## RESUMED ## AU: Installing update
> >>>[UpdateId = {3C3C4BA0-AFD7-4AFC-8C0D-66081E2BD798}]
> >>>2007-12-10 12:31:47:015 1148 c00 AU # WARNING: Install skipped
> >>>2007-12-10 12:31:47:015 1148 c00 AU >>## RESUMED ## AU: Installing update
> >>>[UpdateId = {63AD41D6-E29D-42B3-8FCE-46DC28EA45D4}]
> >>>2007-12-10 12:31:47:015 1148 c00 AU # WARNING: Install skipped
> >>>2007-12-10 12:31:47:015 1148 598 Agent * WARNING: Exit code = 0x8024000B
> >>>2007-12-10 12:31:47:015 1148 c00 AU Install call completed.
> >>>2007-12-10 12:31:47:015 1148 598 Agent *********
> >>>2007-12-10 12:31:47:015 1148 c00 AU # WARNING: Install call aborted,
> >>>reboot required = No, error = 0x8024000B
> >>>2007-12-10 12:31:47:015 1148 598 Agent ** END ** Agent: Installing
> >>>updates [CallerId = AutomaticUpdates]
> >>>2007-12-10 12:31:47:015 1148 c00 AU #########
> >>>2007-12-10 12:31:47:015 1148 598 Agent *************
> >>>2007-12-10 12:31:47:015 1148 598 Agent WARNING: WU client failed installing
> >>>updates with error 0x8024000b
> >>>2007-12-10 12:31:47:031 1148 c00 AU ## END ## AU: Installing updates
> >>>[CallId = {CC2F3FA2-7F6E-4150-B012-86D2CBAC2718}]
> >>>2007-12-10 12:31:47:031 1148 c00 AU #############
> >>>2007-12-10 12:31:47:031 1148 c00 AU Install complete for all calls, reboot
> >>>NOT needed
> >>>2007-12-10 12:31:47:031 1148 c00 AU Setting AU scheduled install time to
> >>>2007-12-11 17:00:00
> >>>2007-12-10 12:31:51:437 1148 8f4 Report REPORT EVENT:
> >>>{6BAA75A8-09C5-4570-B787-D75A16648369} 2007-12-10
> >>>12:31:46:437-0800 1 186 101 {62111A48-92AF-4107-907C-156B3FC85428} 101 8024000b AutomaticUpdates Success Content Install User cancelled the installation.
> >>>
> >>>
> >>>"MowGreen [MVP]" wrote:
> >>>
> >>>
> >>>
> >>>>>There was some errors that I think had to do with my connection.
> >>>>
> >>>>The Source will be Windows Update Agent, WUA is just the 3 letter
> >>>>acronym that makes it easier to post rather than typing it out each
> >>>>time <w>
> >>>>
> >>>>Let's have a look at the WindowsUpdate.log. Scroll all the way down to
> >>>>the end of the log at the bottom.
> >>>>Click once to the right of the last entry ... the cursor should look
> >>>>likes this and be blinking now |
> >>>>Now click Edit > Find
> >>>>In the Find what: line, type in or copy&paste the following
> >>>>
> >>>>Installing update
> >>>>
> >>>>Under Direction, put a mark next to ' Up '
> >>>>Now click the Find next button
> >>>>What we're looking for is a FATAL error code or an Installation failed
> >>>>message
> >>>>Keep working your way up the log until you locate an entry that looks
> >>>>like this, which shows Automatic Updates starting the installation routine
From: MowGreen [MVP] on
You're mowst welcome, Natalie. It was worth the time to find out just
how Commdodo, errr, Commodo, was blocking the installation of the
peniding files. Thanks for the info !
'Defense +' sounds like it will present a problem when system files need
to be updated on a reboot.

MowGreen [MVP 2003-2008]
===============
*-343-* FDNY
Never Forgotten
===============



natalie wrote:

> MowGreen,
> Its working! I went through all the steps and the files versions stayed
> the same. I tried to install and it didn't work. So I went back to comodo and
> even though I have disabled it numerous times I decided to only disable the "
> Defense +" part if it, which is new. It was where all those pending files
> were. Then the updates installed. I think that must have been the problem,
> but I am not sure. It seems resolved for now. Thanks for all your help!
> Sorry to take up your time when it proberly was comodo after all. Natalie
>
> "MowGreen [MVP]" wrote:
>
>
>>Natalie,
>>
>>Let's do this ... download and *save* the latest Version of the Windows
>>Update Client: http://go.microsoft.com/fwlink/?LinkID=91237
>>
>>According to this MSKB -
>>http://support.microsoft.com/kb/916259
>>the files you posted the Versions of can be deleted. Suggest you do
>>this. Go to Start > Run > type in or, copy and paste this into the Open:
>>line
>>
>>net stop wuauserv
>>Click OK or press Enter
>>
>>Delete Iuengine.dll, Wuauclt1.exe, and Wuaueng1.dll
>>from WINDOWS\system32
>>Open the dllcache subfolder of system32
>>WINDOWS\system32\dllcache
>>
>>Check the Versions of Iuengine.dll, Wuauclt1.exe, and Wuaueng1.dll
>>If they are the older Version, 5.4.3790.2180, then delete them also.
>>
>>IF they are of the latest Version, 5.8.0.2694, then copy them to the
>>WINDOWS\system32
>>
>>IF they were the older Version, after deleting them, install
>>WindowsUpdateAgent30-x86.exe now
>>If during the installation a message appears that the Windows Update
>>Agent is already installed, add /wuforce to the Run line.
>>
>>EX: WindowsUpdateAgent30-x86.exe is saved to the Desktop
>>Click Start > Run > click the Browse button. Click the Desktop icon in
>>the left frame.
>>Locate WindowsUpdateAgent30-x86.exe and click once on it to highlight it.
>>Click OK.
>>Click once in the Open: line to highlight it
>>Push the End button on the keyboard
>>Push the Space Bar
>>Enter /wuforce
>>In Windows XP, the command would now appear as:
>>"C:\Documents and
>>Settings\<UserAccount>\Desktop\WindowsUpdateAgent30-x86.exe" /wuforce
>>Click OK or press Enter
>>
>>Restart the system now
>>Make sure that the Automatic Updates service is running by
>>*right clicking* My Computer either on the Desktop or Start Menu and
>>choose Manage
>>In the left frame click ON Services and Applications
>>In the right frame, double click on Services.
>>Click on Automatic Updates
>>Is it started ? If No, then click the Start link
>>Double click on Automatic Updates and set the Startup Type to
>>Automatic.
>>Close the Services console.
>>If yes, then read on <w>
>>
>>Recheck the file Versions of Iuengine.dll, Wuauclt1.exe, and
>>Wuaueng1.dll in the WINDOWS\system32 subfolder
>>If they are now at V.5.8.0.2694, good.
>>If not try Windows Update anyway.
>>If the required files do not install now then the firewall is blocking
>>their required installation from WU.
>>
>>Do you have Automatic Updates Enabled in the Control Panel ?
>>If yes, what is it set to ?
>>
>>
>>>I check all the settings on comodo and it says that windows update is on my safe list.
>>
>>It's listed in Trusted or similar worded zones/sites and shows what
>>address for Windows Update, natalie ? example: http://update.microsoft.com
>>
>>
>>MowGreen [MVP 2003-2008]
>>===============
>> *-343-* FDNY
>>Never Forgotten
>>===============
>>
>>
>>
>>natalie wrote:
>>
>>
>>>MowGreen,
>>>I have checked the files, 3 were different
>>>Iuengine.dll, Wuauclt1.exe, and Wuaueng1.dll are version 5.4.3790.2180. As
>>>for Comodo, I went to look at it and I had 3500 files pending my approval.
>>>Some have had to do with wua, I added them all to my safe list. I check all
>>>the settings on comodo and it says that windows update is on my safe list. I
>>>tried again, I also disabled comodo and tried. Now there are 12 update that
>>>can't install. Could it be the file version thing? Thanks for your time!
>>> Natalie
>>>
>>>"MowGreen [MVP]" wrote:
>>>
>>>
>>>
>>>>0x80242008 SUS_E_UH_OPERATIONCANCELLED
>>>>'The update may require user input so can not be installed in this
>>>>context' and
>>>>'The install was canceled via a handler method (as opposed to, for
>>>>example, an installer running with UI that was cancelled externally to
>>>>WSUS)'.
>>>>
>>>>0x8007f00d STATUS_USER_CANCELLED
>>>>
>>>>0x8024000B SUS_E_CALL_CANCELLED
>>>>'The SUS agent is attempting to parse an update's XML blob and has not
>>>>found expected data'
>>>>
>>>>Don't ya just hate it when the ' update's XML blob ' isn't parsed
>>>>correctly and the SUS agent ' has not found expected data ' ? <w>
>>>>
>>>>Apparently, AU's installation is failing due to the above ... it can't
>>>>find the expected data, 'thinks' that you should be inputting
>>>>'something', and that you are canceling the update's installation.
>>>>
>>>>I suspect all of this can be traced back to using an image. This should
>>>>not be happening. The latest Client is installed, but there may be a
>>>>file mismatch of different Versions of it.
>>>>Or, an msxml file needs to be updated/reregistered.
>>>>OR, the issue may stem from Commodo firewall.
>>>>I'm not familiar with it but you need to make sure that access to the
>>>>update servers is not being blocked. Ports 80 and 443 must be open for
>>>>the AU service, which will show as an instance of svchost.exe.
>>>>
>>>>To see if there is a file mismatch for the Windows Update Client, show
>>>>hidden file, folders, and system files :
>>>>http://www.bleepingcomputer.com/tutorials/tutorial62.html#winxp
>>>>
>>>>a. Click Start, click Run, type explorer, and then click OK.
>>>>b. Locate and then double-click the %windir%\System32 folder.
>>>>
>>>>Note %windir% represents the path of the Windows system folder.
>>>>Typically, this path is C:\Windows.
>>>>
>>>>c. Check the Versions of these files by right clicking them, choose
>>>>Properties, then click the Version tab. They should all be at Version
>>>>7.0.6000.381 EXCEPT for the ones I've listed the Version for :
>>>>• Cdm.dll
>>>>• Iuengine.dll 5.8.0.2694
>>>>• Wuapi.dll
>>>>• Wuauclt.exe
>>>>• Wuauclt1.exe 5.8.0.2694
>>>>• Wuaucpl.cpl
>>>>• Wuaueng.dll
>>>>• Wuaueng1.dll 5.8.0.2694
>>>>• Wucltui.dll
>>>>• Wups.dll
>>>>• Wups2.dll
>>>>• Wuweb.dll
>>>>
>>>>After checking the above files, check the Version of msxml3.dll
>>>>The one on my system is showing as Description: MSXML 3.0 SP9
>>>>File version 8.90.1101.0
>>>>That means all of the updates for MSXML 3 have been installed
>>>>
>>>>Please post back with your findings on the file Versions, natalie, and
>>>>any info on the settings for the Commodo firewall.
>>>>
>>>>
>>>>MowGreen [MVP 2003-2008]
>>>>===============
>>>> *-343-* FDNY
>>>>Never Forgotten
>>>>===============
>>>>
>>>>
>>>>
>>>>natalie wrote:
>>>>
>>>>
>>>>
>>>>>Ok here it is. They most recent atempt.
>>>>>
>>>>>2007-12-10 12:30:00:265 1148 734 AU <<## SUBMITTED ## AU: Install updates /
>>>>>installing updates [CallId = {CC2F3FA2-7F6E-4150-B012-86D2CBAC2718}]
>>>>>2007-12-10 12:30:00:281 1148 598 Agent *************
>>>>>2007-12-10 12:30:00:281 1148 598 Agent ** START ** Agent: Installing
>>>>>updates [CallerId = AutomaticUpdates]
>>>>>2007-12-10 12:30:00:281 1148 598 Agent *********
>>>>>2007-12-10 12:30:00:281 1148 598 Agent * Updates to install = 4
>>>>>2007-12-10 12:30:00:375 1148 598 Agent * Title = Security Update for
>>>>>Windows XP (KB935840)
>>>>>2007-12-10 12:30:00:375 1148 598 Agent * UpdateId =
>>>>>{62111A48-92AF-4107-907C-156B3FC85428}.101
>>>>>2007-12-10 12:30:00:375 1148 598 Agent * Bundles 1 updates:
>>>>>2007-12-10 12:30:00:375 1148 598 Agent *
>>>>>{C2367B85-F734-481B-967E-6C8B6F4FEBA1}.101
>>>>>2007-12-10 12:30:00:375 1148 598 Agent * Title = Security Update for
>>>>>Outlook Express for Windows XP (KB941202)
>>>>>2007-12-10 12:30:00:375 1148 598 Agent * UpdateId =
>>>>>{9961B757-C506-4AE0-A8F8-CE0477CD7ECE}.102
>>>>>2007-12-10 12:30:00:375 1148 598 Agent * Bundles 1 updates:
>>>>>2007-12-10 12:30:00:375 1148 598 Agent *
>>>>>{D1EF5BF2-D3AC-48A1-A11E-B02FE0837387}.102
>>>>>2007-12-10 12:30:00:375 1148 598 Agent * Title = Windows Malicious
>>>>>Software Removal Tool - November 2007 (KB890830)
>>>>>2007-12-10 12:30:00:375 1148 598 Agent * UpdateId =
>>>>>{3C3C4BA0-AFD7-4AFC-8C0D-66081E2BD798}.100
>>>>>2007-12-10 12:30:00:375 1148 598 Agent * Bundles 1 updates:
>>>>>2007-12-10 12:30:00:375 1148 598 Agent *
>>>>>{BCA91B62-6431-43F6-97C0-3E4FC734177C}.100
>>>>>2007-12-10 12:30:00:375 1148 598 Agent * Title = Windows Internet
>>>>>Explorer 7 for Windows XP
>>>>>2007-12-10 12:30:00:375 1148 598 Agent * UpdateId =
>>>>>{63AD41D6-E29D-42B3-8FCE-46DC28EA45D4}.102
>>>>>2007-12-10 12:30:00:375 1148 598 Agent * Bundles 1 updates:
>>>>>2007-12-10 12:30:00:375 1148 598 Agent *
>>>>>{C44BF113-A360-47C2-93AD-D90FB0F29C70}.102
>>>>>2007-12-10 12:31:10:562 1148 598 Handler Attempting to create remote handler
>>>>>process as NATALIE\Katerina in session 0
>>>>>2007-12-10 12:31:11:375 1148 598 DnldMgr Preparing update for install,
>>>>>updateId = {C2367B85-F734-481B-967E-6C8B6F4FEBA1}.101.
>>>>>2007-12-10 12:31:11:390 2236 c28 Misc =========== Logging initialized
>>>>>(build: 7.0.6000.381, tz: -0800) ===========
>>>>>2007-12-10 12:31:11:390 2236 c28 Misc = Process:
>>>>>C:\WINDOWS\system32\wuauclt.exe
>>>>>2007-12-10 12:31:11:390 2236 c28 Misc = Module:
>>>>>C:\WINDOWS\system32\wuaueng.dll
>>>>>2007-12-10 12:31:11:390 2236 c28 Handler :::::::::::::
>>>>>2007-12-10 12:31:11:390 2236 c28 Handler :: START :: Handler: Windows Patch
>>>>>Install
>>>>>2007-12-10 12:31:11:421 2236 c28 Handler :::::::::
>>>>>2007-12-10 12:31:11:421 2236 c28 Handler : Updates to install = 1
>>>>>2007-12-10 12:31:11:421 2236 c28 Handler : Installing update
>>>>>{C2367B85-F734-481B-967E-6C8B6F4FEBA1}.101
>>>>>2007-12-10 12:31:11:421 2236 f80 Handler Installing with parameters=-q -z
>>>>>-er,
>>>>>sandbox=C:\WINDOWS\SoftwareDistribution\Download\e50981864c541bdea07741b88d379a52.
>>>>>2007-12-10 12:31:46:437 2236 f80 Handler Install completed with 0x8007f00d.
>>>>>2007-12-10 12:31:46:437 2236 c28 Handler Install was cancelled
>>>>>2007-12-10 12:31:46:437 1148 c00 AU >>## RESUMED ## AU: Installing update
>>>>>[UpdateId = {62111A48-92AF-4107-907C-156B3FC85428}]
>>>>>2007-12-10 12:31:46:437 1148 c00 AU # WARNING: Install aborted, error =
>>>>>0x8024000B
>>>>>2007-12-10 12:31:46:875 2236 c28 Handler : Install completed: result type
>>>>>= 0x2, installer error = False, error = 0x8007f00d, disabled until reboot =
>>>>>No, reboot required = No
>>>>>2007-12-10 12:31:46:875 2236 c28 Handler FATAL: UH: 0x80242008:
>>>>>HandleSingleUpdate failed in CUHWindowsPatchHandler::HandleMultipleUpdates
>>>>>2007-12-10 12:31:46:875 2236 c28 Handler :::::::::
>>>>>2007-12-10 12:31:46:875 2236 c28 Handler :: END :: Handler: Windows Patch
>>>>>Install
>>>>>2007-12-10 12:31:46:875 2236 c28 Handler :::::::::::::
>>>>>2007-12-10 12:31:47:015 1148 c00 AU >>## RESUMED ## AU: Installing update
>>>>>[UpdateId = {9961B757-C506-4AE0-A8F8-CE0477CD7ECE}]
>>>>>2007-12-10 12:31:47:015 1148 c00 AU # WARNING: Install skipped
>>>>>2007-12-10 12:31:47:015 1148 c00 AU >>## RESUMED ## AU: Installing update
>>>>>[UpdateId = {3C3C4BA0-AFD7-4AFC-8C0D-66081E2BD798}]
>>>>>2007-12-10 12:31:47:015 1148 c00 AU # WARNING: Install skipped
>>>>>2007-12-10 12:31:47:015 1148 c00 AU >>## RESUMED ## AU: Installing update
>>>>>[UpdateId = {63AD41D6-E29D-42B3-8FCE-46DC28EA45D4}]
>>>>>2007-12-10 12:31:47:015 1148 c00 AU # WARNING: Install skipped
>>>>>2007-12-10 12:31:47:015 1148 598 Agent * WARNING: Exit code = 0x8024000B
>>>>>2007-12-10 12:31:47:015 1148 c00 AU Install call completed.
>>>>>2007-12-10 12:31:47:015 1148 598 Agent *********
>>>>>2007-12-10 12:31:47:015 1148 c00 AU # WARNING: Install call aborted,
>>>>>reboot required = No, error = 0x8024000B
>>>>>2007-12-10 12:31:47:015 1148 598 Agent ** END ** Agent: Installing
>>>>>updates [CallerId = AutomaticUpdates]
>>>>>2007-12-10 12:31:47:015 1148 c00 AU #########
>>>>>2007-12-10 12:31:47:015 1148 598 Agent *************
>>>>>2007-12-10 12:31:47:015 1148 598 Agent WARNING: WU client failed installing
>>>>>updates with error 0x8024000b
>>>>>2007-12-10 12:31:47:031 1148 c00 AU ## END ## AU: Installing updates
>>>>>[CallId = {CC2F3FA2-7F6E-4150-B012-86D2CBAC2718}]
>>>>>2007-12-10 12:31:47:031 1148 c00 AU #############
>>>>>2007-12-10 12:31:47:031 1148 c00 AU Install complete for all calls, reboot
>>>>>NOT needed
>>>>>2007-12-10 12:31:47:031 1148 c00 AU Setting AU scheduled install time to
>>>>>2007-12-11 17:00:00
>>>>>2007-12-10 12:31:51:437 1148 8f4 Report REPORT EVENT:
>>>>>{6BAA75A8-09C5-4570-B787-D75A16648369} 2007-12-10
>>>>>12:31:46:437-0800 1 186 101 {62111A48-92AF-4107-907C-156B3FC85428} 101 8024000b AutomaticUpdates Success Content Install User cancelled the installation.
>>>>>
>>>>>
>>>>>"MowGreen [MVP]" wrote:
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>>>There was some errors that I think had to do with my connection.
>>>>>>
>>>>>>The Source will be Windows Update Agent, WUA is just the 3 letter
>>>>>>acronym that makes it easier to post rather than typing it out each
>>>>>>time <w>
>>>>>>
>>>>>>Let's have a look at the WindowsUpdate.log. Scroll all the way down to
>>>>>>the end of the log at the bottom.
>>>>>>Click once to the right of the last entry ... the cursor should look
>>>>>>likes this and be blinking now |
>>>>>>Now click Edit > Find
>>>>>>In the Find what: line, type in or copy&paste the following
>>>>>>
>>>>>>Installing update
>>>>>>
>>>>>>Under Direction, put a mark next to ' Up '
>>>>>>Now click the Find next button
>>>>>>What we're looking for is a FATAL error code or an Installation failed
>>>>>>message
>>>>>>Keep working your way up the log until you locate an entry that looks
>>>>>>like this, which shows Automatic Updates starting the installation routine