Blue Screen - E520 - Best Buy
in [Dell]
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From: Ben Myers on 4 Sep 2009 21:38 RnR wrote: > On Fri, 04 Sep 2009 19:32:12 -0400, Ben Myers <ben_myers(a)charter.net> > wrote: > >> Boris wrote: >>> Ben Myers <ben_myers(a)charter.net> wrote in >>> news:h7rstn$gcr$1(a)news.eternal-september.org: >>> >>>> Boris wrote: >>>>> Boris <nospam(a)nospam.invalid> wrote in >>>>> news:h7m125$9j9$1(a)news.eternal- september.org: >>>>> >>>> <BIG SNIP!!!> >>>>> My dad would like to drive down and pickup his desktop tomorrow >>>>> (Saturday). I should ask him to bring down his Canon AIO printer and >>>>> driver CD so I can install it. >>>>> >>>>> Long story, all to ask this: >>>>> >>>>> Anyone know why, even though POST and BIOS showed the new WD hard >>>>> drive, 1. the WD Lifeguard Tools CD wouldn't load >>>>> 2. when uisng my own "Microsoft Windows XP Media Center Edition 2005 >>>>> DVD with Update Rollup 2", that came with my own Dell E510, Windows >>>>> started to set itself up, but then I got the "A problem has occurred >>>>> STOP error (above) >>>>> 3. when using my own "Microsoft Windows XP Home Edition Service Pack >>>>> 2 Reinstallation CD" that came with my Inspiron i6400 laptop from >>>>> January 2007, I was able to complete the Windows XP Home setup? >>>>> >>>>> >>>> 1. The WD Lifeguard Tools CD sucks. I have encountered the problem >>>> you describe and reported it to WD and they won't do anything about >>>> it. The WD Lifeguard Tools floppy diskette works properly. >>>> >>>> 2. A scratch or other imperfection on the Media Center CD? >>>> >>>> 3. Any Dell "reinstallation" CD will work on any system with a Dell >>>> BIOS. Nothing special about the one for the Inspiron 6400. >>>> >>>> 4. Download and install the motherboard chipset drivers FIRST. Then >>>> download and install the other drivers, usually video, Ethernet, and >>>> audio... Ben Myers >>>> >>> Hey, thanks a lot Ben. >>> >>> 1. You reinforce my own thoughts about the WD Lifeguard Tools (I've >>> never used them before because I never felt 'quite right' about them). >>> >>> 2. The CD envelpoe had never been opened, and meticulously stored. But, >>> it woudn't be the first time I've had a new CD with an imperfection. >>> Just had an LG driver CD, fresh from LG, that was bad out of the >>> envelope. >>> >>> 3. I agree. I used that Inspiron 6400 "reinstallation" CD to do a clean >>> install on an ancient Dimension 4550. I had the original disks for the >>> 4550, but they did not have SP2, while the i6400 disks did. I then used >>> the utility (?) CD from Dell to install chipset (first), etc. drivers. >> Well, as I said, the floppy version of the WD Data Lifeguard Tools DOES >> work properly. Of course, you need a floppy drive to use it. I keep a >> couple of USB floppy drives around for this and for updating BIOSes, >> etc. And Data Lifeguard has capabilities similar to other mfrs for >> checking "goodness" of a hard drive and replacing bad sectors with >> spares... Ben Myers > > > A year or so ago I debated whether to get a USB ext. floppy drive but > decided I didn't really need it. I know as the years go by I'm right > but once in a blue moon I run across these ancient softwares still > only written for floppies and I still have at least 100 or more 1.44 > floppies around my home. What do you think about the ext floppy > drive? External floppy drives work fine, but they seem to be slower than internal ones. Or maybe I've gotten used to much faster devices. I've used Toshiba and NEC, and they are both OK... Ben Myers
From: WSZsr on 4 Sep 2009 22:23 The i6400 XP CD has the SATA driver integrated. The others do not. That's why it worked and the old ones didn't "Boris" <nospam(a)nospam.invalid> wrote in message news:h7rbki$71s$1(a)news.eternal-september.org... > (Apologies for the long description, as most of it we know by heart, but > it > may help diagnosis of this 'weird' install. All seems to be working fine, > though, at this point. I still have to get chipset and all other drivers, > and do all updates, and install applications, and configure.) > > By the way, this is the original BIOS, DM061 Series 2.3.2. > > I purchased a new WD 3200AAKS (320GB, 8MB cache, SATA) hard drive. I > installed it in my dad's E20, with a new install of Windows XP Home. But, > the install of XPHome was 'weird'. > > I put the new WD in the machine, and connected the SATA data cable and > power cable. I booted up, and POST saw the drive, and that's as far as it > went. I decided to try the "Data Lifeguard Tools" CD that came with the > new drive to partition the new drive. The CD was version 11.4, and said > for Windows VISTA/2000/XP. The CD also instructed, "If Windows is > installed, use this CD to set up your hard drive. If Windows is not > installed, boot from this CD." > > I put this CD in the CD-ROM, and rebooted. POST showed this, but that's > as > far as it would go. > > Serial ATA AHCI BIOS, version iSrc 1.02.23 11212006 > Copyright (c) 2003-2006 Intel Coporation > Controller Bus400, Device#1F, Function#02: 02 Ports, 02 Devices > Port-00: Hard Disk, WDC WD3200AAKS-00L9A0 > (This drive is controlled by the RAID BIOS) > Port-01: CD-ROM, TSSTCorp CD-RW/DVD-ROM TS-H493A > AHCI BIIOS installed > Intel (R) Matrix Storage Manager option ROM v6.0.0.1022 ICH8A > Copyright(c) 2003-2006 Intel Corporation. All rights reserved. > > - then the dashed cursor blinked forever > > I removed the WD Lifeguard Tools CD, and rebooted, and went into the BIOS > Boot Sequence. All looked fine. > > 1. Onboard or USB Floppy Drive (not present) > 2. Onboard or USB CD-ROM Drive > 3. WDC WD3200AAKS-00L9A...this is the new hard drive > 4. Onboard SATA Hard Drive (not present) > 5. Onboard Network Controller (not present) > 6. USB Device (not present) > > I bumped 3. up to 1., but no change in behavior, so I bumped it back to 3. > > I didn't have my dad's original (purple colored) Windows XP Home install > CD > that came with his E520 machine, so I tried my (orange colored) "Microsoft > Windows XP Media Center Edition 2005 DVD with Update Rollup 2", that came > with my own Dell E510. > > It passed POST and then showed: > > Windows Setup, in the upper left, against a blue screen. > It continued with Setup is loading files...etc > Setup is starting Windows...I thought I was in business, but no. > > I got: > > A problem has been detected and Windows has been shut down to prevent > damage to your computer. > If this is the first time you've seen this Stop error screen, restart your > computer. If this screen appears again, follow these steps: > Check for viruses on your computer. Remove any newly installed hard > drives > or hard drive controllers. Check your hard drive to make sure it is > properly configured and terminated. Run CHKDSK /F to check for hard drive > corruption, and then restart your computer. > Technical information: > *** STOP: 0x0000007B (0xF7A8A524, 0xC0000034, 0x00000000, 0x00000000) > > I decided to try the (purple colored) original "Microsoft Windows XP Home > Edition Service Pack 2 Reinstallation CD" that came with my Inspiron i6400 > laptop from January 2007. POST was fine, same as above, and it showed the > new hard drive. > > I again got the Windows Setup, in the upper left, against a blue screen. > Setup is loading loading files...etc > Setup is starting Windows...I kept my fingers crossed. > > Windows XP Home Edition Setup > Welcome to setup > > I accepted the license agreement, and created on large partition (305235 > MB), and did a Quick NTFS format, which took only 30 seconds or so. > Setup is copying files...about 4 minutes > Setup is initializing your hard drive > It restarts. I get: > > Windows Welcome Screen, and the rest of the setup went fine. > > When finished I was at a newly installed desktop. I did a restart, and > then a shut down, and all went fine. I tried playing an audio CD, but > Windows Media Player told me files were missing and maybe I didn't have my > audio setup correctly. In Device Manager, all of the items under "Sound, > video and game controllers" had yellow question marks. I figure this will > be fixed with the chipset driver. (It's onboard audio.) > > (By the way, there was no "IDE ATA/ATAPI controller" entry. Should there > be? I'll check my own E520 when I get home to see.) > > Next I'll go to the Dell site and get all the drivers, install them, then > connect to the internet and do all the updates. I wonder if I could first > install as many updates as possible with an XP Service Pack 3 CD that I > made. It's worked wll on all my other XP machines. It may save lots of > rebooting. > > My dad would like to drive down and pickup his desktop tomorrow > (Saturday). > I should ask him to bring down his Canon AIO printer and driver CD so I > can > install it. > > Long story, all to ask this: > > Anyone know why, even though POST and BIOS showed the new WD hard drive, > 1. the WD Lifeguard Tools CD wouldn't load > 2. when uisng my own "Microsoft Windows XP Media Center Edition 2005 DVD > with Update Rollup 2", that came with my own Dell E510, Windows started to > set itself up, but then I got the "A problem has occurred STOP error > (above) > 3. when using my own "Microsoft Windows XP Home Edition Service Pack 2 > Reinstallation CD" that came with my Inspiron i6400 laptop from January > 2007, I was able to complete the Windows XP Home setup? > >
From: Boris on 4 Sep 2009 23:57 "WSZsr" <nospam(a)hotmail.com> wrote in news:h7si2j$1o5$1(a)news.eternal-september.org: > The i6400 XP CD has the SATA driver integrated. The others do not. > That's why it worked and the old ones didn't > Ah, thanks!
From: Ben Myers on 5 Sep 2009 00:26 WSZsr wrote: > The i6400 XP CD has the SATA driver integrated. The others do not. > That's why it worked and the old ones didn't > > "Boris" <nospam(a)nospam.invalid> wrote in message > news:h7rbki$71s$1(a)news.eternal-september.org... >> (Apologies for the long description, as most of it we know by heart, >> but it >> may help diagnosis of this 'weird' install. All seems to be working >> fine, >> though, at this point. I still have to get chipset and all other >> drivers, >> and do all updates, and install applications, and configure.) >> >> By the way, this is the original BIOS, DM061 Series 2.3.2. >> >> I purchased a new WD 3200AAKS (320GB, 8MB cache, SATA) hard drive. I >> installed it in my dad's E20, with a new install of Windows XP Home. >> But, >> the install of XPHome was 'weird'. >> >> I put the new WD in the machine, and connected the SATA data cable and >> power cable. I booted up, and POST saw the drive, and that's as far >> as it >> went. I decided to try the "Data Lifeguard Tools" CD that came with the >> new drive to partition the new drive. The CD was version 11.4, and said >> for Windows VISTA/2000/XP. The CD also instructed, "If Windows is >> installed, use this CD to set up your hard drive. If Windows is not >> installed, boot from this CD." >> >> I put this CD in the CD-ROM, and rebooted. POST showed this, but >> that's as >> far as it would go. >> >> Serial ATA AHCI BIOS, version iSrc 1.02.23 11212006 >> Copyright (c) 2003-2006 Intel Coporation >> Controller Bus400, Device#1F, Function#02: 02 Ports, 02 Devices >> Port-00: Hard Disk, WDC WD3200AAKS-00L9A0 >> (This drive is controlled by the RAID BIOS) >> Port-01: CD-ROM, TSSTCorp CD-RW/DVD-ROM TS-H493A >> AHCI BIIOS installed >> Intel (R) Matrix Storage Manager option ROM v6.0.0.1022 ICH8A >> Copyright(c) 2003-2006 Intel Corporation. All rights reserved. >> >> - then the dashed cursor blinked forever >> >> I removed the WD Lifeguard Tools CD, and rebooted, and went into the BIOS >> Boot Sequence. All looked fine. >> >> 1. Onboard or USB Floppy Drive (not present) >> 2. Onboard or USB CD-ROM Drive >> 3. WDC WD3200AAKS-00L9A...this is the new hard drive >> 4. Onboard SATA Hard Drive (not present) >> 5. Onboard Network Controller (not present) >> 6. USB Device (not present) >> >> I bumped 3. up to 1., but no change in behavior, so I bumped it back >> to 3. >> >> I didn't have my dad's original (purple colored) Windows XP Home >> install CD >> that came with his E520 machine, so I tried my (orange colored) >> "Microsoft >> Windows XP Media Center Edition 2005 DVD with Update Rollup 2", that came >> with my own Dell E510. >> >> It passed POST and then showed: >> >> Windows Setup, in the upper left, against a blue screen. >> It continued with Setup is loading files...etc >> Setup is starting Windows...I thought I was in business, but no. >> >> I got: >> >> A problem has been detected and Windows has been shut down to prevent >> damage to your computer. >> If this is the first time you've seen this Stop error screen, restart >> your >> computer. If this screen appears again, follow these steps: >> Check for viruses on your computer. Remove any newly installed hard >> drives >> or hard drive controllers. Check your hard drive to make sure it is >> properly configured and terminated. Run CHKDSK /F to check for hard >> drive >> corruption, and then restart your computer. >> Technical information: >> *** STOP: 0x0000007B (0xF7A8A524, 0xC0000034, 0x00000000, 0x00000000) >> >> I decided to try the (purple colored) original "Microsoft Windows XP Home >> Edition Service Pack 2 Reinstallation CD" that came with my Inspiron >> i6400 >> laptop from January 2007. POST was fine, same as above, and it showed >> the >> new hard drive. >> >> I again got the Windows Setup, in the upper left, against a blue screen. >> Setup is loading loading files...etc >> Setup is starting Windows...I kept my fingers crossed. >> >> Windows XP Home Edition Setup >> Welcome to setup >> >> I accepted the license agreement, and created on large partition (305235 >> MB), and did a Quick NTFS format, which took only 30 seconds or so. >> Setup is copying files...about 4 minutes >> Setup is initializing your hard drive >> It restarts. I get: >> >> Windows Welcome Screen, and the rest of the setup went fine. >> >> When finished I was at a newly installed desktop. I did a restart, and >> then a shut down, and all went fine. I tried playing an audio CD, but >> Windows Media Player told me files were missing and maybe I didn't >> have my >> audio setup correctly. In Device Manager, all of the items under "Sound, >> video and game controllers" had yellow question marks. I figure this >> will >> be fixed with the chipset driver. (It's onboard audio.) >> >> (By the way, there was no "IDE ATA/ATAPI controller" entry. Should there >> be? I'll check my own E520 when I get home to see.) >> >> Next I'll go to the Dell site and get all the drivers, install them, then >> connect to the internet and do all the updates. I wonder if I could >> first >> install as many updates as possible with an XP Service Pack 3 CD that I >> made. It's worked wll on all my other XP machines. It may save lots of >> rebooting. >> >> My dad would like to drive down and pickup his desktop tomorrow >> (Saturday). >> I should ask him to bring down his Canon AIO printer and driver CD so >> I can >> install it. >> >> Long story, all to ask this: >> >> Anyone know why, even though POST and BIOS showed the new WD hard drive, >> 1. the WD Lifeguard Tools CD wouldn't load >> 2. when uisng my own "Microsoft Windows XP Media Center Edition 2005 DVD >> with Update Rollup 2", that came with my own Dell E510, Windows >> started to >> set itself up, but then I got the "A problem has occurred STOP error >> (above) >> 3. when using my own "Microsoft Windows XP Home Edition Service Pack 2 >> Reinstallation CD" that came with my Inspiron i6400 laptop from January >> 2007, I was able to complete the Windows XP Home setup? >> >> Yes, it is well-known that Microsoft slip-streamed SATA support into SP2 to keep their OEM customers happy, and to keep them from going completely nuts installing Windows on a system with no floppy drive. .... Ben Myers
From: Tom Scales on 5 Sep 2009 06:39
> -----Original Message----- > From: Ben Myers [mailto:ben_myers(a)charter.net] > Posted At: Friday, September 04, 2009 11:27 PM > Posted To: alt.sys.pc-clone.dell > Conversation: Blue Screen - E520 - Best Buy > Subject: Re: Blue Screen - E520 - Best Buy > > WSZsr wrote: > > The i6400 XP CD has the SATA driver integrated. The others do not. > > That's why it worked and the old ones didn't > > > > "Boris" <nospam(a)nospam.invalid> wrote in message > > news:h7rbki$71s$1(a)news.eternal-september.org... > >> (Apologies for the long description, as most of it we know by heart, > >> but it > >> may help diagnosis of this 'weird' install. All seems to be working > >> fine, > >> though, at this point. I still have to get chipset and all other > >> drivers, > >> and do all updates, and install applications, and configure.) > >> > >> By the way, this is the original BIOS, DM061 Series 2.3.2. > >> > >> I purchased a new WD 3200AAKS (320GB, 8MB cache, SATA) hard drive. > I > >> installed it in my dad's E20, with a new install of Windows XP Home. > >> But, > >> the install of XPHome was 'weird'. > >> > >> I put the new WD in the machine, and connected the SATA data cable > and > >> power cable. I booted up, and POST saw the drive, and that's as far > >> as it > >> went. I decided to try the "Data Lifeguard Tools" CD that came with > the > >> new drive to partition the new drive. The CD was version 11.4, and > said > >> for Windows VISTA/2000/XP. The CD also instructed, "If Windows is > >> installed, use this CD to set up your hard drive. If Windows is not > >> installed, boot from this CD." > >> > >> I put this CD in the CD-ROM, and rebooted. POST showed this, but > >> that's as > >> far as it would go. > >> > >> Serial ATA AHCI BIOS, version iSrc 1.02.23 11212006 > >> Copyright (c) 2003-2006 Intel Coporation > >> Controller Bus400, Device#1F, Function#02: 02 Ports, 02 Devices > >> Port-00: Hard Disk, WDC WD3200AAKS-00L9A0 > >> (This drive is controlled by the RAID BIOS) > >> Port-01: CD-ROM, TSSTCorp CD-RW/DVD-ROM TS-H493A > >> AHCI BIIOS installed > >> Intel (R) Matrix Storage Manager option ROM v6.0.0.1022 ICH8A > >> Copyright(c) 2003-2006 Intel Corporation. All rights reserved. > >> > >> - then the dashed cursor blinked forever > >> > >> I removed the WD Lifeguard Tools CD, and rebooted, and went into the > BIOS > >> Boot Sequence. All looked fine. > >> > >> 1. Onboard or USB Floppy Drive (not present) > >> 2. Onboard or USB CD-ROM Drive > >> 3. WDC WD3200AAKS-00L9A...this is the new hard drive > >> 4. Onboard SATA Hard Drive (not present) > >> 5. Onboard Network Controller (not present) > >> 6. USB Device (not present) > >> > >> I bumped 3. up to 1., but no change in behavior, so I bumped it back > >> to 3. > >> > >> I didn't have my dad's original (purple colored) Windows XP Home > >> install CD > >> that came with his E520 machine, so I tried my (orange colored) > >> "Microsoft > >> Windows XP Media Center Edition 2005 DVD with Update Rollup 2", that > came > >> with my own Dell E510. > >> > >> It passed POST and then showed: > >> > >> Windows Setup, in the upper left, against a blue screen. > >> It continued with Setup is loading files...etc > >> Setup is starting Windows...I thought I was in business, but no. > >> > >> I got: > >> > >> A problem has been detected and Windows has been shut down to > prevent > >> damage to your computer. > >> If this is the first time you've seen this Stop error screen, > restart > >> your > >> computer. If this screen appears again, follow these steps: > >> Check for viruses on your computer. Remove any newly installed hard > >> drives > >> or hard drive controllers. Check your hard drive to make sure it is > >> properly configured and terminated. Run CHKDSK /F to check for hard > >> drive > >> corruption, and then restart your computer. > >> Technical information: > >> *** STOP: 0x0000007B (0xF7A8A524, 0xC0000034, 0x00000000, > 0x00000000) > >> > >> I decided to try the (purple colored) original "Microsoft Windows XP > Home > >> Edition Service Pack 2 Reinstallation CD" that came with my Inspiron > >> i6400 > >> laptop from January 2007. POST was fine, same as above, and it > showed > >> the > >> new hard drive. > >> > >> I again got the Windows Setup, in the upper left, against a blue > screen. > >> Setup is loading loading files...etc > >> Setup is starting Windows...I kept my fingers crossed. > >> > >> Windows XP Home Edition Setup > >> Welcome to setup > >> > >> I accepted the license agreement, and created on large partition > (305235 > >> MB), and did a Quick NTFS format, which took only 30 seconds or so. > >> Setup is copying files...about 4 minutes > >> Setup is initializing your hard drive > >> It restarts. I get: > >> > >> Windows Welcome Screen, and the rest of the setup went fine. > >> > >> When finished I was at a newly installed desktop. I did a restart, > and > >> then a shut down, and all went fine. I tried playing an audio CD, > but > >> Windows Media Player told me files were missing and maybe I didn't > >> have my > >> audio setup correctly. In Device Manager, all of the items under > "Sound, > >> video and game controllers" had yellow question marks. I figure > this > >> will > >> be fixed with the chipset driver. (It's onboard audio.) > >> > >> (By the way, there was no "IDE ATA/ATAPI controller" entry. Should > there > >> be? I'll check my own E520 when I get home to see.) > >> > >> Next I'll go to the Dell site and get all the drivers, install them, > then > >> connect to the internet and do all the updates. I wonder if I could > >> first > >> install as many updates as possible with an XP Service Pack 3 CD > that I > >> made. It's worked wll on all my other XP machines. It may save > lots of > >> rebooting. > >> > >> My dad would like to drive down and pickup his desktop tomorrow > >> (Saturday). > >> I should ask him to bring down his Canon AIO printer and driver CD > so > >> I can > >> install it. > >> > >> Long story, all to ask this: > >> > >> Anyone know why, even though POST and BIOS showed the new WD hard > drive, > >> 1. the WD Lifeguard Tools CD wouldn't load > >> 2. when uisng my own "Microsoft Windows XP Media Center Edition 2005 > DVD > >> with Update Rollup 2", that came with my own Dell E510, Windows > >> started to > >> set itself up, but then I got the "A problem has occurred STOP error > >> (above) > >> 3. when using my own "Microsoft Windows XP Home Edition Service Pack > 2 > >> Reinstallation CD" that came with my Inspiron i6400 laptop from > January > >> 2007, I was able to complete the Windows XP Home setup? > >> > >> > > Yes, it is well-known that Microsoft slip-streamed SATA support into > SP2 > to keep their OEM customers happy, and to keep them from going > completely nuts installing Windows on a system with no floppy drive. > > ... Ben Myers Careful though. Some XP SP2 Dell CDs HAVE the SATA drivers, some DON'T |