Brand New Netbook
in [Windows XP]
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From: Chrome Boy on 1 Jan 2010 15:02 When I sync(ed) the last message I recieved a reply from Samsung saying they will contact me shortly. "PA Bear [MS MVP]" <PABearMVP(a)gmail.com> wrote in message news:uJQouvriKHA.5520(a)TK2MSFTNGP06.phx.gbl... > What Samsung program are you trying to uninstall? > > What did Samsung Support have to say about this? > > Chrome Boy wrote: >> Thanks for the quick reply. >> I followed the link you gave me and followed your instruction to a tee. >> After I rebooted I still have the same fault with the add or remove box. >> It doesn't populate and doesn't respond. >> >>> 1. Download the McAfee Consumer Products Removal Tool, saving it to your >>> desktop: >>> http://download.mcafee.com/products/licensed/cust_support_patches/MCPR.exe >>> >>> 2. Close all open applications (i.e., anything with an icon on the >>> taskbar). >>> >>> 3. Double-click on the file you saved in #1 above to run the utility. >>> Don't TOUCH your keyboard until the run completes, then reboot. >>> Chrome Boy wrote: >>>> Hello Group. >>>> Father Christmas bought my wife a Samsung netbook last Friday. >>>> On Monday we switched it on and I removed Mcfee Security via its >>>> uninstaller >>>> in the programs menu and I installed MSE. >>>> I have had windows and Microsoft updates every day since. >>>> There was 64 updates on Monday 18 on Tuesday 1 on Wednesday and 1 >>>> today. >>>> The netbook after all that is XP Home with SP3 and IE/8 which was >>>> preinstalled. >>>> The netbook works fine. >>>> Today I went to remove a Samsung program following the programs >>>> instructions. >>>> I went to the Control Panel. >>>> I clicked on the add/remove programs. >>>> The box " Please Wait Whilst The List Is Populated etc " came on and >>>> nothing >>>> happens. >>>> The List stays blank and after a minute or so the message " Not >>>> Responding " >>>> appears. >>>> I get " end or cancel " and that's it nothing else. >>>> I've tried it a few times and restarted in between but the same thing >>>> happens. >>>> The list was populated on Monday when I had a look round the system >>>> after >>>> first switching it on. >>>> How can I get the list populated again ? >>>> Thanks >>>> John >
From: Chrome Boy on 4 Jan 2010 14:25 Its over three days now and Samsung have still not replied. Still can't get the add/remove list to populate. Getting very tempted to install Revo. "Chrome Boy" <chromeboy(a)chromeboy.com> wrote in message news:ebc3h1xiKHA.5596(a)TK2MSFTNGP06.phx.gbl... > When I sync(ed) the last message I recieved a reply from Samsung saying > they will contact me shortly. > > "PA Bear [MS MVP]" <PABearMVP(a)gmail.com> wrote in message > news:uJQouvriKHA.5520(a)TK2MSFTNGP06.phx.gbl... >> What Samsung program are you trying to uninstall? >> >> What did Samsung Support have to say about this? >> >> Chrome Boy wrote: >>> Thanks for the quick reply. >>> I followed the link you gave me and followed your instruction to a tee. >>> After I rebooted I still have the same fault with the add or remove box. >>> It doesn't populate and doesn't respond. >>> >>>> 1. Download the McAfee Consumer Products Removal Tool, saving it to >>>> your >>>> desktop: >>>> http://download.mcafee.com/products/licensed/cust_support_patches/MCPR.exe >>>> >>>> 2. Close all open applications (i.e., anything with an icon on the >>>> taskbar). >>>> >>>> 3. Double-click on the file you saved in #1 above to run the utility. >>>> Don't TOUCH your keyboard until the run completes, then reboot. >>>> Chrome Boy wrote: >>>>> Hello Group. >>>>> Father Christmas bought my wife a Samsung netbook last Friday. >>>>> On Monday we switched it on and I removed Mcfee Security via its >>>>> uninstaller >>>>> in the programs menu and I installed MSE. >>>>> I have had windows and Microsoft updates every day since. >>>>> There was 64 updates on Monday 18 on Tuesday 1 on Wednesday and 1 >>>>> today. >>>>> The netbook after all that is XP Home with SP3 and IE/8 which was >>>>> preinstalled. >>>>> The netbook works fine. >>>>> Today I went to remove a Samsung program following the programs >>>>> instructions. >>>>> I went to the Control Panel. >>>>> I clicked on the add/remove programs. >>>>> The box " Please Wait Whilst The List Is Populated etc " came on and >>>>> nothing >>>>> happens. >>>>> The List stays blank and after a minute or so the message " Not >>>>> Responding " >>>>> appears. >>>>> I get " end or cancel " and that's it nothing else. >>>>> I've tried it a few times and restarted in between but the same thing >>>>> happens. >>>>> The list was populated on Monday when I had a look round the system >>>>> after >>>>> first switching it on. >>>>> How can I get the list populated again ? >>>>> Thanks >>>>> John >>
From: PA Bear [MS MVP] on 4 Jan 2010 14:50 Using Revo may void your Warranty or Service Contract. Chrome Boy wrote: > Its over three days now and Samsung have still not replied. > Still can't get the add/remove list to populate. > Getting very tempted to install Revo. > > > "Chrome Boy" <chromeboy(a)chromeboy.com> wrote in message > news:ebc3h1xiKHA.5596(a)TK2MSFTNGP06.phx.gbl... >> When I sync(ed) the last message I recieved a reply from Samsung saying >> they will contact me shortly. >> >> "PA Bear [MS MVP]" <PABearMVP(a)gmail.com> wrote in message >> news:uJQouvriKHA.5520(a)TK2MSFTNGP06.phx.gbl... >>> What Samsung program are you trying to uninstall? >>> >>> What did Samsung Support have to say about this? >>> >>> Chrome Boy wrote: >>>> Thanks for the quick reply. >>>> I followed the link you gave me and followed your instruction to a tee. >>>> After I rebooted I still have the same fault with the add or remove >>>> box. >>>> It doesn't populate and doesn't respond. >>>> >>>>> 1. Download the McAfee Consumer Products Removal Tool, saving it to >>>>> your >>>>> desktop: >>>>> http://download.mcafee.com/products/licensed/cust_support_patches/MCPR.exe >>>>> >>>>> 2. Close all open applications (i.e., anything with an icon on the >>>>> taskbar). >>>>> >>>>> 3. Double-click on the file you saved in #1 above to run the utility. >>>>> Don't TOUCH your keyboard until the run completes, then reboot. >>>>> Chrome Boy wrote: >>>>>> Hello Group. >>>>>> Father Christmas bought my wife a Samsung netbook last Friday. >>>>>> On Monday we switched it on and I removed Mcfee Security via its >>>>>> uninstaller >>>>>> in the programs menu and I installed MSE. >>>>>> I have had windows and Microsoft updates every day since. >>>>>> There was 64 updates on Monday 18 on Tuesday 1 on Wednesday and 1 >>>>>> today. >>>>>> The netbook after all that is XP Home with SP3 and IE/8 which was >>>>>> preinstalled. >>>>>> The netbook works fine. >>>>>> Today I went to remove a Samsung program following the programs >>>>>> instructions. >>>>>> I went to the Control Panel. >>>>>> I clicked on the add/remove programs. >>>>>> The box " Please Wait Whilst The List Is Populated etc " came on and >>>>>> nothing >>>>>> happens. >>>>>> The List stays blank and after a minute or so the message " Not >>>>>> Responding " >>>>>> appears. >>>>>> I get " end or cancel " and that's it nothing else. >>>>>> I've tried it a few times and restarted in between but the same thing >>>>>> happens. >>>>>> The list was populated on Monday when I had a look round the system >>>>>> after >>>>>> first switching it on. >>>>>> How can I get the list populated again ? >>>>>> Thanks >>>>>> John
From: Chrome Boy on 4 Jan 2010 15:33 I Never thought of that. I'll wait a while longer then get back on to them. "PA Bear [MS MVP]" <PABearMVP(a)gmail.com> wrote in message news:ukKc2hXjKHA.1420(a)TK2MSFTNGP05.phx.gbl... > Using Revo may void your Warranty or Service Contract. > > Chrome Boy wrote: >> Its over three days now and Samsung have still not replied. >> Still can't get the add/remove list to populate. >> Getting very tempted to install Revo. >> >> >> "Chrome Boy" <chromeboy(a)chromeboy.com> wrote in message >> news:ebc3h1xiKHA.5596(a)TK2MSFTNGP06.phx.gbl... >>> When I sync(ed) the last message I recieved a reply from Samsung saying >>> they will contact me shortly. >>> >>> "PA Bear [MS MVP]" <PABearMVP(a)gmail.com> wrote in message >>> news:uJQouvriKHA.5520(a)TK2MSFTNGP06.phx.gbl... >>>> What Samsung program are you trying to uninstall? >>>> >>>> What did Samsung Support have to say about this? >>>> >>>> Chrome Boy wrote: >>>>> Thanks for the quick reply. >>>>> I followed the link you gave me and followed your instruction to a >>>>> tee. >>>>> After I rebooted I still have the same fault with the add or remove >>>>> box. >>>>> It doesn't populate and doesn't respond. >>>>> >>>>>> 1. Download the McAfee Consumer Products Removal Tool, saving it to >>>>>> your >>>>>> desktop: >>>>>> http://download.mcafee.com/products/licensed/cust_support_patches/MCPR.exe >>>>>> >>>>>> 2. Close all open applications (i.e., anything with an icon on the >>>>>> taskbar). >>>>>> >>>>>> 3. Double-click on the file you saved in #1 above to run the utility. >>>>>> Don't TOUCH your keyboard until the run completes, then reboot. >>>>>> Chrome Boy wrote: >>>>>>> Hello Group. >>>>>>> Father Christmas bought my wife a Samsung netbook last Friday. >>>>>>> On Monday we switched it on and I removed Mcfee Security via its >>>>>>> uninstaller >>>>>>> in the programs menu and I installed MSE. >>>>>>> I have had windows and Microsoft updates every day since. >>>>>>> There was 64 updates on Monday 18 on Tuesday 1 on Wednesday and 1 >>>>>>> today. >>>>>>> The netbook after all that is XP Home with SP3 and IE/8 which was >>>>>>> preinstalled. >>>>>>> The netbook works fine. >>>>>>> Today I went to remove a Samsung program following the programs >>>>>>> instructions. >>>>>>> I went to the Control Panel. >>>>>>> I clicked on the add/remove programs. >>>>>>> The box " Please Wait Whilst The List Is Populated etc " came on and >>>>>>> nothing >>>>>>> happens. >>>>>>> The List stays blank and after a minute or so the message " Not >>>>>>> Responding " >>>>>>> appears. >>>>>>> I get " end or cancel " and that's it nothing else. >>>>>>> I've tried it a few times and restarted in between but the same >>>>>>> thing >>>>>>> happens. >>>>>>> The list was populated on Monday when I had a look round the system >>>>>>> after >>>>>>> first switching it on. >>>>>>> How can I get the list populated again ? >>>>>>> Thanks >>>>>>> John >
From: PA Bear [MS MVP] on 4 Jan 2010 16:35 "We think so you don't have to!" Chrome Boy wrote: > I Never thought of that. > I'll wait a while longer then get back on to them. > > > "PA Bear [MS MVP]" <PABearMVP(a)gmail.com> wrote in message > news:ukKc2hXjKHA.1420(a)TK2MSFTNGP05.phx.gbl... >> Using Revo may void your Warranty or Service Contract. >> >> Chrome Boy wrote: >>> Its over three days now and Samsung have still not replied. >>> Still can't get the add/remove list to populate. >>> Getting very tempted to install Revo. >>> >>> >>> "Chrome Boy" <chromeboy(a)chromeboy.com> wrote in message >>> news:ebc3h1xiKHA.5596(a)TK2MSFTNGP06.phx.gbl... >>>> When I sync(ed) the last message I recieved a reply from Samsung saying >>>> they will contact me shortly. >>>> >>>> "PA Bear [MS MVP]" <PABearMVP(a)gmail.com> wrote in message >>>> news:uJQouvriKHA.5520(a)TK2MSFTNGP06.phx.gbl... >>>>> What Samsung program are you trying to uninstall? >>>>> >>>>> What did Samsung Support have to say about this? >>>>> >>>>> Chrome Boy wrote: >>>>>> Thanks for the quick reply. >>>>>> I followed the link you gave me and followed your instruction to a >>>>>> tee. >>>>>> After I rebooted I still have the same fault with the add or remove >>>>>> box. >>>>>> It doesn't populate and doesn't respond. >>>>>> >>>>>>> 1. Download the McAfee Consumer Products Removal Tool, saving it to >>>>>>> your >>>>>>> desktop: >>>>>>> http://download.mcafee.com/products/licensed/cust_support_patches/MCPR.exe >>>>>>> >>>>>>> 2. Close all open applications (i.e., anything with an icon on the >>>>>>> taskbar). >>>>>>> >>>>>>> 3. Double-click on the file you saved in #1 above to run the >>>>>>> utility. >>>>>>> Don't TOUCH your keyboard until the run completes, then reboot. >>>>>>> Chrome Boy wrote: >>>>>>>> Hello Group. >>>>>>>> Father Christmas bought my wife a Samsung netbook last Friday. >>>>>>>> On Monday we switched it on and I removed Mcfee Security via its >>>>>>>> uninstaller >>>>>>>> in the programs menu and I installed MSE. >>>>>>>> I have had windows and Microsoft updates every day since. >>>>>>>> There was 64 updates on Monday 18 on Tuesday 1 on Wednesday and >>>>>>>> 1 >>>>>>>> today. >>>>>>>> The netbook after all that is XP Home with SP3 and IE/8 which was >>>>>>>> preinstalled. >>>>>>>> The netbook works fine. >>>>>>>> Today I went to remove a Samsung program following the programs >>>>>>>> instructions. >>>>>>>> I went to the Control Panel. >>>>>>>> I clicked on the add/remove programs. >>>>>>>> The box " Please Wait Whilst The List Is Populated etc " came on >>>>>>>> and >>>>>>>> nothing >>>>>>>> happens. >>>>>>>> The List stays blank and after a minute or so the message " Not >>>>>>>> Responding " >>>>>>>> appears. >>>>>>>> I get " end or cancel " and that's it nothing else. >>>>>>>> I've tried it a few times and restarted in between but the same >>>>>>>> thing >>>>>>>> happens. >>>>>>>> The list was populated on Monday when I had a look round the system >>>>>>>> after >>>>>>>> first switching it on. >>>>>>>> How can I get the list populated again ? >>>>>>>> Thanks >>>>>>>> John
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