Can not Email 17mb file outside our SMTP connector
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From: Ed Crowley [MVP] on 30 May 2010 02:49 The message says: <XXXXXXXXXXXX #5.2.3 smtp;450 5.2.3 Msg Size greater than allowed by Remote Host> That message says that the remote host your server communicated rejected the message. What is the path your Outbound mail follows? Since you mentioned a routing group connector, you have me wondering. Does your organization have an SMTP Connector, and, if so, does it have a limit? If not, you should have one. -- Ed Crowley MVP "There are seldom good technological solutions to behavioral problems." .. "Craig" <craigm(a)comcast.net> wrote in message news:%23rOVR44$KHA.2332(a)TK2MSFTNGP04.phx.gbl... > Yes, absolutely. > > the message has our server name and there is no communication in the smtp > logs. > > "Ed Crowley [MVP]" <curspice(a)nospam.net> wrote in message > news:OfqCy73$KHA.5536(a)TK2MSFTNGP02.phx.gbl... >> Are you sure the bounce is not coming from the recipient's e-mail server? >> -- >> Ed Crowley MVP >> "There are seldom good technological solutions to behavioral problems." >> . >> >> "Craig" <craigm(a)comcast.net> wrote in message >> news:ekj9TYu$KHA.5848(a)TK2MSFTNGP06.phx.gbl... >>> Externally. >>> >>> "Ed Crowley [MVP]" <curspice(a)nospam.net> wrote in message >>> news:eDovlOu$KHA.1892(a)TK2MSFTNGP05.phx.gbl... >>>> By sending to "smtp addresses" do you mean recipients in your Exchange >>>> organization or externally? >>>> >>>> There's also a global organizational limit you might want to check. >>>> -- >>>> Ed Crowley MVP >>>> "There are seldom good technological solutions to behavioral problems." >>>> . >>>> >>>> "Craig" <craigm(a)comcast.net> wrote in message >>>> news:OAuOm$r$KHA.3840(a)TK2MSFTNGP02.phx.gbl... >>>>>I am having an issue where we can not email large files to smtp >>>>>addresses. >>>>> >>>>> We have Outlook/Exchange 2003, I have Changed the Routing Group >>>>> Connector, Virtual SMTP, Message Delivery, and Mailbox Store >>>>> send/receive limits to unrestriced. >>>>> All users are using default settings in Message Delivery--Unlimited. >>>>> I do not have a smarthost. >>>>> >>>>> my test file is 17mb..which is above the 10mb default limit, and it >>>>> comes back with this message. >>>>> >>>>> This message is larger than the current system limit or the >>>>> recipient's mailbox is full. Create a shorter message body or remove >>>>> attachments and try sending it again. >>>>> <XXXXXXXXXXXX #5.2.3 smtp;450 5.2.3 Msg Size greater than >>>>> allowed by Remote Host> >>>>> >>>>> I have looked at every KB article, which all point you towards the >>>>> LIMIT settings above, but I just can not get by this. >>>>> >>>>> FYI, I can email this file internally between our Ex2003 and 2010 >>>>> server which are in the same site. >>>>> But I can can not email the file to someone on the internet. >>>>> >>>>> Nothing is being written to the SMTP logs, so it doesnt make it that >>>>> far. >>>>> >>>>> >>>>> Does anyone have an idea here? Are there any logging settings I can >>>>> turn on that would pinpoint the point of failure? >>>>> >>>>> Thanks for your help! >>>>> >>>>> >>>>> >>>> >>> >>> >> > >
From: Craig on 30 May 2010 11:57 Yea, that message threw me off at first. Until I saw no communication with the remote host in the logs. Under routing groups, we have the Internet Mail SMTP Connector. This contains Content Restrictions, Allowed Sizes. "Only messages less then (KB)" I have this unchecked. The bridgehead is the Default SMTP Virtual Server This has the setting for Limit Message size to (KB), and Limit session size to (KB) I have both of these unchecked. "Ed Crowley [MVP]" <curspice(a)nospam.net> wrote in message news:OImKCR8$KHA.1888(a)TK2MSFTNGP05.phx.gbl... > The message says: > <XXXXXXXXXXXX #5.2.3 smtp;450 5.2.3 Msg Size greater than allowed by > Remote Host> > That message says that the remote host your server communicated rejected > the message. > > What is the path your Outbound mail follows? Since you mentioned a > routing group connector, you have me wondering. Does your organization > have an SMTP Connector, and, if so, does it have a limit? If not, you > should have one. > -- > Ed Crowley MVP > "There are seldom good technological solutions to behavioral problems." > . > > "Craig" <craigm(a)comcast.net> wrote in message > news:%23rOVR44$KHA.2332(a)TK2MSFTNGP04.phx.gbl... >> Yes, absolutely. >> >> the message has our server name and there is no communication in the smtp >> logs. >> >> "Ed Crowley [MVP]" <curspice(a)nospam.net> wrote in message >> news:OfqCy73$KHA.5536(a)TK2MSFTNGP02.phx.gbl... >>> Are you sure the bounce is not coming from the recipient's e-mail >>> server? >>> -- >>> Ed Crowley MVP >>> "There are seldom good technological solutions to behavioral problems." >>> . >>> >>> "Craig" <craigm(a)comcast.net> wrote in message >>> news:ekj9TYu$KHA.5848(a)TK2MSFTNGP06.phx.gbl... >>>> Externally. >>>> >>>> "Ed Crowley [MVP]" <curspice(a)nospam.net> wrote in message >>>> news:eDovlOu$KHA.1892(a)TK2MSFTNGP05.phx.gbl... >>>>> By sending to "smtp addresses" do you mean recipients in your Exchange >>>>> organization or externally? >>>>> >>>>> There's also a global organizational limit you might want to check. >>>>> -- >>>>> Ed Crowley MVP >>>>> "There are seldom good technological solutions to behavioral >>>>> problems." >>>>> . >>>>> >>>>> "Craig" <craigm(a)comcast.net> wrote in message >>>>> news:OAuOm$r$KHA.3840(a)TK2MSFTNGP02.phx.gbl... >>>>>>I am having an issue where we can not email large files to smtp >>>>>>addresses. >>>>>> >>>>>> We have Outlook/Exchange 2003, I have Changed the Routing Group >>>>>> Connector, Virtual SMTP, Message Delivery, and Mailbox Store >>>>>> send/receive limits to unrestriced. >>>>>> All users are using default settings in Message Delivery--Unlimited. >>>>>> I do not have a smarthost. >>>>>> >>>>>> my test file is 17mb..which is above the 10mb default limit, and it >>>>>> comes back with this message. >>>>>> >>>>>> This message is larger than the current system limit or >>>>>> the recipient's mailbox is full. Create a shorter message body or >>>>>> remove attachments and try sending it again. >>>>>> <XXXXXXXXXXXX #5.2.3 smtp;450 5.2.3 Msg Size greater than >>>>>> allowed by Remote Host> >>>>>> >>>>>> I have looked at every KB article, which all point you towards the >>>>>> LIMIT settings above, but I just can not get by this. >>>>>> >>>>>> FYI, I can email this file internally between our Ex2003 and 2010 >>>>>> server which are in the same site. >>>>>> But I can can not email the file to someone on the internet. >>>>>> >>>>>> Nothing is being written to the SMTP logs, so it doesnt make it that >>>>>> far. >>>>>> >>>>>> >>>>>> Does anyone have an idea here? Are there any logging settings I can >>>>>> turn on that would pinpoint the point of failure? >>>>>> >>>>>> Thanks for your help! >>>>>> >>>>>> >>>>>> >>>>> >>>> >>>> >>> >> >> >
From: Ed Crowley [MVP] on 30 May 2010 22:00 Do you route mail by MX records or to your ISP's (or other) smart host? If a smart host, that could be the server bouncing you. Make sure you have protocol logging enabled on the bridgehead server responsible for sending as configured in your SMTP Connector, and then see if you can find the bounce. That bounce says an SMTP server threw a 450 error. I think that will be a server to which your Exchange server is trying to send the message. -- Ed Crowley MVP "There are seldom good technological solutions to behavioral problems." .. "Craig" <craigm(a)comcast.net> wrote in message news:eOdu%23CBALHA.3608(a)TK2MSFTNGP05.phx.gbl... > Yea, that message threw me off at first. Until I saw no communication > with the remote host in the logs. > > Under routing groups, we have the Internet Mail SMTP Connector. This > contains Content Restrictions, Allowed Sizes. "Only messages less then > (KB)" I have this unchecked. > > The bridgehead is the Default SMTP Virtual Server > > This has the setting for Limit Message size to (KB), and Limit session > size to (KB) > I have both of these unchecked. > > "Ed Crowley [MVP]" <curspice(a)nospam.net> wrote in message > news:OImKCR8$KHA.1888(a)TK2MSFTNGP05.phx.gbl... >> The message says: >> <XXXXXXXXXXXX #5.2.3 smtp;450 5.2.3 Msg Size greater than allowed by >> Remote Host> >> That message says that the remote host your server communicated rejected >> the message. >> >> What is the path your Outbound mail follows? Since you mentioned a >> routing group connector, you have me wondering. Does your organization >> have an SMTP Connector, and, if so, does it have a limit? If not, you >> should have one. >> -- >> Ed Crowley MVP >> "There are seldom good technological solutions to behavioral problems." >> . >> >> "Craig" <craigm(a)comcast.net> wrote in message >> news:%23rOVR44$KHA.2332(a)TK2MSFTNGP04.phx.gbl... >>> Yes, absolutely. >>> >>> the message has our server name and there is no communication in the >>> smtp logs. >>> >>> "Ed Crowley [MVP]" <curspice(a)nospam.net> wrote in message >>> news:OfqCy73$KHA.5536(a)TK2MSFTNGP02.phx.gbl... >>>> Are you sure the bounce is not coming from the recipient's e-mail >>>> server? >>>> -- >>>> Ed Crowley MVP >>>> "There are seldom good technological solutions to behavioral problems." >>>> . >>>> >>>> "Craig" <craigm(a)comcast.net> wrote in message >>>> news:ekj9TYu$KHA.5848(a)TK2MSFTNGP06.phx.gbl... >>>>> Externally. >>>>> >>>>> "Ed Crowley [MVP]" <curspice(a)nospam.net> wrote in message >>>>> news:eDovlOu$KHA.1892(a)TK2MSFTNGP05.phx.gbl... >>>>>> By sending to "smtp addresses" do you mean recipients in your >>>>>> Exchange organization or externally? >>>>>> >>>>>> There's also a global organizational limit you might want to check. >>>>>> -- >>>>>> Ed Crowley MVP >>>>>> "There are seldom good technological solutions to behavioral >>>>>> problems." >>>>>> . >>>>>> >>>>>> "Craig" <craigm(a)comcast.net> wrote in message >>>>>> news:OAuOm$r$KHA.3840(a)TK2MSFTNGP02.phx.gbl... >>>>>>>I am having an issue where we can not email large files to smtp >>>>>>>addresses. >>>>>>> >>>>>>> We have Outlook/Exchange 2003, I have Changed the Routing Group >>>>>>> Connector, Virtual SMTP, Message Delivery, and Mailbox Store >>>>>>> send/receive limits to unrestriced. >>>>>>> All users are using default settings in Message Delivery--Unlimited. >>>>>>> I do not have a smarthost. >>>>>>> >>>>>>> my test file is 17mb..which is above the 10mb default limit, and it >>>>>>> comes back with this message. >>>>>>> >>>>>>> This message is larger than the current system limit or >>>>>>> the recipient's mailbox is full. Create a shorter message body or >>>>>>> remove attachments and try sending it again. >>>>>>> <XXXXXXXXXXXX #5.2.3 smtp;450 5.2.3 Msg Size greater than >>>>>>> allowed by Remote Host> >>>>>>> >>>>>>> I have looked at every KB article, which all point you towards the >>>>>>> LIMIT settings above, but I just can not get by this. >>>>>>> >>>>>>> FYI, I can email this file internally between our Ex2003 and 2010 >>>>>>> server which are in the same site. >>>>>>> But I can can not email the file to someone on the internet. >>>>>>> >>>>>>> Nothing is being written to the SMTP logs, so it doesnt make it that >>>>>>> far. >>>>>>> >>>>>>> >>>>>>> Does anyone have an idea here? Are there any logging settings I can >>>>>>> turn on that would pinpoint the point of failure? >>>>>>> >>>>>>> Thanks for your help! >>>>>>> >>>>>>> >>>>>>> >>>>>> >>>>> >>>>> >>>> >>> >>> >> > >
From: Craig on 31 May 2010 12:05 We send mail directly by MX records, and I do have SMTP logging on. But this does not make it to the SMTP logs. Is there another log I can enable that might help to see where it is getting stopped? "Ed Crowley [MVP]" <curspice(a)nospam.net> wrote in message news:OEhC5TGALHA.4400(a)TK2MSFTNGP05.phx.gbl... > Do you route mail by MX records or to your ISP's (or other) smart host? > If a smart host, that could be the server bouncing you. Make sure you > have protocol logging enabled on the bridgehead server responsible for > sending as configured in your SMTP Connector, and then see if you can find > the bounce. That bounce says an SMTP server threw a 450 error. I think > that will be a server to which your Exchange server is trying to send the > message. > -- > Ed Crowley MVP > "There are seldom good technological solutions to behavioral problems." > . > > "Craig" <craigm(a)comcast.net> wrote in message > news:eOdu%23CBALHA.3608(a)TK2MSFTNGP05.phx.gbl... >> Yea, that message threw me off at first. Until I saw no communication >> with the remote host in the logs. >> >> Under routing groups, we have the Internet Mail SMTP Connector. This >> contains Content Restrictions, Allowed Sizes. "Only messages less then >> (KB)" I have this unchecked. >> >> The bridgehead is the Default SMTP Virtual Server >> >> This has the setting for Limit Message size to (KB), and Limit session >> size to (KB) >> I have both of these unchecked. >> >> "Ed Crowley [MVP]" <curspice(a)nospam.net> wrote in message >> news:OImKCR8$KHA.1888(a)TK2MSFTNGP05.phx.gbl... >>> The message says: >>> <XXXXXXXXXXXX #5.2.3 smtp;450 5.2.3 Msg Size greater than allowed by >>> Remote Host> >>> That message says that the remote host your server communicated rejected >>> the message. >>> >>> What is the path your Outbound mail follows? Since you mentioned a >>> routing group connector, you have me wondering. Does your organization >>> have an SMTP Connector, and, if so, does it have a limit? If not, you >>> should have one. >>> -- >>> Ed Crowley MVP >>> "There are seldom good technological solutions to behavioral problems." >>> . >>> >>> "Craig" <craigm(a)comcast.net> wrote in message >>> news:%23rOVR44$KHA.2332(a)TK2MSFTNGP04.phx.gbl... >>>> Yes, absolutely. >>>> >>>> the message has our server name and there is no communication in the >>>> smtp logs. >>>> >>>> "Ed Crowley [MVP]" <curspice(a)nospam.net> wrote in message >>>> news:OfqCy73$KHA.5536(a)TK2MSFTNGP02.phx.gbl... >>>>> Are you sure the bounce is not coming from the recipient's e-mail >>>>> server? >>>>> -- >>>>> Ed Crowley MVP >>>>> "There are seldom good technological solutions to behavioral >>>>> problems." >>>>> . >>>>> >>>>> "Craig" <craigm(a)comcast.net> wrote in message >>>>> news:ekj9TYu$KHA.5848(a)TK2MSFTNGP06.phx.gbl... >>>>>> Externally. >>>>>> >>>>>> "Ed Crowley [MVP]" <curspice(a)nospam.net> wrote in message >>>>>> news:eDovlOu$KHA.1892(a)TK2MSFTNGP05.phx.gbl... >>>>>>> By sending to "smtp addresses" do you mean recipients in your >>>>>>> Exchange organization or externally? >>>>>>> >>>>>>> There's also a global organizational limit you might want to check. >>>>>>> -- >>>>>>> Ed Crowley MVP >>>>>>> "There are seldom good technological solutions to behavioral >>>>>>> problems." >>>>>>> . >>>>>>> >>>>>>> "Craig" <craigm(a)comcast.net> wrote in message >>>>>>> news:OAuOm$r$KHA.3840(a)TK2MSFTNGP02.phx.gbl... >>>>>>>>I am having an issue where we can not email large files to smtp >>>>>>>>addresses. >>>>>>>> >>>>>>>> We have Outlook/Exchange 2003, I have Changed the Routing Group >>>>>>>> Connector, Virtual SMTP, Message Delivery, and Mailbox Store >>>>>>>> send/receive limits to unrestriced. >>>>>>>> All users are using default settings in Message >>>>>>>> Delivery--Unlimited. >>>>>>>> I do not have a smarthost. >>>>>>>> >>>>>>>> my test file is 17mb..which is above the 10mb default limit, and it >>>>>>>> comes back with this message. >>>>>>>> >>>>>>>> This message is larger than the current system limit or >>>>>>>> the recipient's mailbox is full. Create a shorter message body or >>>>>>>> remove attachments and try sending it again. >>>>>>>> <XXXXXXXXXXXX #5.2.3 smtp;450 5.2.3 Msg Size greater >>>>>>>> than allowed by Remote Host> >>>>>>>> >>>>>>>> I have looked at every KB article, which all point you towards the >>>>>>>> LIMIT settings above, but I just can not get by this. >>>>>>>> >>>>>>>> FYI, I can email this file internally between our Ex2003 and 2010 >>>>>>>> server which are in the same site. >>>>>>>> But I can can not email the file to someone on the internet. >>>>>>>> >>>>>>>> Nothing is being written to the SMTP logs, so it doesnt make it >>>>>>>> that far. >>>>>>>> >>>>>>>> >>>>>>>> Does anyone have an idea here? Are there any logging settings I >>>>>>>> can turn on that would pinpoint the point of failure? >>>>>>>> >>>>>>>> Thanks for your help! >>>>>>>> >>>>>>>> >>>>>>>> >>>>>>> >>>>>> >>>>>> >>>>> >>>> >>>> >>> >> >> >
From: Ed Crowley [MVP] on 31 May 2010 18:32
Did you check the organizational limit I've mentioned twice? -- Ed Crowley MVP "There are seldom good technological solutions to behavioral problems." .. "Craig" <craigm(a)comcast.net> wrote in message news:OChKVsNALHA.5464(a)TK2MSFTNGP05.phx.gbl... > We send mail directly by MX records, and I do have SMTP logging on. > But this does not make it to the SMTP logs. > > Is there another log I can enable that might help to see where it is > getting stopped? > > > "Ed Crowley [MVP]" <curspice(a)nospam.net> wrote in message > news:OEhC5TGALHA.4400(a)TK2MSFTNGP05.phx.gbl... >> Do you route mail by MX records or to your ISP's (or other) smart host? >> If a smart host, that could be the server bouncing you. Make sure you >> have protocol logging enabled on the bridgehead server responsible for >> sending as configured in your SMTP Connector, and then see if you can >> find the bounce. That bounce says an SMTP server threw a 450 error. I >> think that will be a server to which your Exchange server is trying to >> send the message. >> -- >> Ed Crowley MVP >> "There are seldom good technological solutions to behavioral problems." >> . >> >> "Craig" <craigm(a)comcast.net> wrote in message >> news:eOdu%23CBALHA.3608(a)TK2MSFTNGP05.phx.gbl... >>> Yea, that message threw me off at first. Until I saw no communication >>> with the remote host in the logs. >>> >>> Under routing groups, we have the Internet Mail SMTP Connector. This >>> contains Content Restrictions, Allowed Sizes. "Only messages less then >>> (KB)" I have this unchecked. >>> >>> The bridgehead is the Default SMTP Virtual Server >>> >>> This has the setting for Limit Message size to (KB), and Limit session >>> size to (KB) >>> I have both of these unchecked. >>> >>> "Ed Crowley [MVP]" <curspice(a)nospam.net> wrote in message >>> news:OImKCR8$KHA.1888(a)TK2MSFTNGP05.phx.gbl... >>>> The message says: >>>> <XXXXXXXXXXXX #5.2.3 smtp;450 5.2.3 Msg Size greater than allowed by >>>> Remote Host> >>>> That message says that the remote host your server communicated >>>> rejected the message. >>>> >>>> What is the path your Outbound mail follows? Since you mentioned a >>>> routing group connector, you have me wondering. Does your organization >>>> have an SMTP Connector, and, if so, does it have a limit? If not, you >>>> should have one. >>>> -- >>>> Ed Crowley MVP >>>> "There are seldom good technological solutions to behavioral problems." >>>> . >>>> >>>> "Craig" <craigm(a)comcast.net> wrote in message >>>> news:%23rOVR44$KHA.2332(a)TK2MSFTNGP04.phx.gbl... >>>>> Yes, absolutely. >>>>> >>>>> the message has our server name and there is no communication in the >>>>> smtp logs. >>>>> >>>>> "Ed Crowley [MVP]" <curspice(a)nospam.net> wrote in message >>>>> news:OfqCy73$KHA.5536(a)TK2MSFTNGP02.phx.gbl... >>>>>> Are you sure the bounce is not coming from the recipient's e-mail >>>>>> server? >>>>>> -- >>>>>> Ed Crowley MVP >>>>>> "There are seldom good technological solutions to behavioral >>>>>> problems." >>>>>> . >>>>>> >>>>>> "Craig" <craigm(a)comcast.net> wrote in message >>>>>> news:ekj9TYu$KHA.5848(a)TK2MSFTNGP06.phx.gbl... >>>>>>> Externally. >>>>>>> >>>>>>> "Ed Crowley [MVP]" <curspice(a)nospam.net> wrote in message >>>>>>> news:eDovlOu$KHA.1892(a)TK2MSFTNGP05.phx.gbl... >>>>>>>> By sending to "smtp addresses" do you mean recipients in your >>>>>>>> Exchange organization or externally? >>>>>>>> >>>>>>>> There's also a global organizational limit you might want to check. >>>>>>>> -- >>>>>>>> Ed Crowley MVP >>>>>>>> "There are seldom good technological solutions to behavioral >>>>>>>> problems." >>>>>>>> . >>>>>>>> >>>>>>>> "Craig" <craigm(a)comcast.net> wrote in message >>>>>>>> news:OAuOm$r$KHA.3840(a)TK2MSFTNGP02.phx.gbl... >>>>>>>>>I am having an issue where we can not email large files to smtp >>>>>>>>>addresses. >>>>>>>>> >>>>>>>>> We have Outlook/Exchange 2003, I have Changed the Routing Group >>>>>>>>> Connector, Virtual SMTP, Message Delivery, and Mailbox Store >>>>>>>>> send/receive limits to unrestriced. >>>>>>>>> All users are using default settings in Message >>>>>>>>> Delivery--Unlimited. >>>>>>>>> I do not have a smarthost. >>>>>>>>> >>>>>>>>> my test file is 17mb..which is above the 10mb default limit, and >>>>>>>>> it comes back with this message. >>>>>>>>> >>>>>>>>> This message is larger than the current system limit or >>>>>>>>> the recipient's mailbox is full. Create a shorter message body or >>>>>>>>> remove attachments and try sending it again. >>>>>>>>> <XXXXXXXXXXXX #5.2.3 smtp;450 5.2.3 Msg Size greater >>>>>>>>> than allowed by Remote Host> >>>>>>>>> >>>>>>>>> I have looked at every KB article, which all point you towards the >>>>>>>>> LIMIT settings above, but I just can not get by this. >>>>>>>>> >>>>>>>>> FYI, I can email this file internally between our Ex2003 and 2010 >>>>>>>>> server which are in the same site. >>>>>>>>> But I can can not email the file to someone on the internet. >>>>>>>>> >>>>>>>>> Nothing is being written to the SMTP logs, so it doesnt make it >>>>>>>>> that far. >>>>>>>>> >>>>>>>>> >>>>>>>>> Does anyone have an idea here? Are there any logging settings I >>>>>>>>> can turn on that would pinpoint the point of failure? >>>>>>>>> >>>>>>>>> Thanks for your help! >>>>>>>>> >>>>>>>>> >>>>>>>>> >>>>>>>> >>>>>>> >>>>>>> >>>>>> >>>>> >>>>> >>>> >>> >>> >> > > |