From: neo [mvp outlook] on
Again, you have a registry problem that is machine wide. Not knowing what
the last update you applied to Windows XP (e.g. SP3), I would say cut to the
chase and reformat/reload Windows + applications.


"TC Lok" <tclok(a)hgcbroadband.com> wrote in message
news:%2348eUZW8IHA.3648(a)TK2MSFTNGP03.phx.gbl...
>I created a new user and thereby start the outlook but the same problem
>happens.
>
> BTW, the following patches cannot be installed. I do not know if there are
> any relationship.
> KB936181: Microsoft XML Core Services 4.0 Service Pack 2
> KB928365: MIcrosoft .NET Framework 2.0
> KB941569: Windows Media Format Runtime 9.5
> KG950759: Internet Explorer 7
>
> "neo [mvp outlook]" <neo(a)discussions.microsoft.com>
> ���g��l��s�D:%23wppEoP8IHA.1080(a)TK2MSFTNGP06.phx.gbl...
>> do you have the same problem under a new windows xp user id? Just so you
>> know, this will help you figure out if the corruption is user or machine
>> based. If it works under the new user id, then you pretty much know that
>> the registry keys under HKEY_CURRENT_USER are toast under your
>> existing/old user id.
>>
>> "TC Lok" <tclok(a)hgcbroadband.com> wrote in message
>> news:%23Fmwb5L8IHA.3648(a)TK2MSFTNGP03.phx.gbl...
>>> Hi Neo,
>>> Thanks for your advice.
>>>
>>> I am using outlook 2003 (11.8206.8202) SP3 and WindowsXP SP3.
>>>
>>> I did run the repair, install it many times.
>>>
>>> Now, I can start outlook 2003 but there is nothing in the profile.
>>> When I press Tools and E-mail accounts. It reveals "The operation failed
>>> due to registry or installation problem. Restart Outlook and try again.
>>> If the problem persists, please install" Then, I restart outlook but it
>>> does not help.
>>>
>>> When I go to control panel > mail and press either "E-mail Accounts" or
>>> "Data Files", nothing happen.
>>>
>>> I can access "Show Profiles". I had created several profiles. I press
>>> "Property" and then "E-mail Accounts" or "Data Files", nohting happen.
>>>
>>>
>>> "neo [mvp outlook]" <neo(a)discussions.microsoft.com>
>>> ���g��l��s�D:ugp9hOK8IHA.2064(a)TK2MSFTNGP02.phx.gbl...
>>>> You didn't mention what version of Office/outlook you are using, but I
>>>> would suggest an uninstall/reinstall (or repair) of the product since
>>>> it looks like you have problems with the registry.
>>>>
>>>> /neo
>>>>
>>>> ps - depending on how badly your registry is damaged, you may end up
>>>> reloading windows. of course only you will know if windows is giving
>>>> you issues.
>>>>
>>>> "TC Lok" <tclok(a)hgcbroadband.com> wrote in message
>>>> news:O8LgA987IHA.2224(a)TK2MSFTNGP05.phx.gbl...
>>>>> When I start outlook. It says "Cannot start Microsoft Office Outlook.
>>>>> Unable to open the Outlook windows.
>>>>>
>>>>> Then, I go to Mail Setup under Control Panel.
>>>>> I press "E-mail Account" but no respond.
>>>>> I press "Data Files" but no respond
>>>>> I press "Show Profile" and remove the profile. Then, I open office
>>>>> outlook, it can me to create a profile. Then, I press the name but it
>>>>> says "There was an error accessing your system registry" Then, it says
>>>>> "Cannot start Microsoft Office Outlook. Unable to open the Outlook
>>>>> window. The server is not available. Contact yoru administrator if
>>>>> this condition persists.
>>>>>
>>>>
>>>>
>>>
>>>
>>
>>
>
>


From: TC Lok on
Hi Neo,
I have reinstall windows + office but the problem still happen.

However, I may know the problem. I use Chinese Windowsxp but English Office.

Any hints?

"neo [mvp outlook]" <neo(a)discussions.microsoft.com> ���g��l��s�D:umvxmBj8IHA.1204(a)TK2MSFTNGP04.phx.gbl...
> Again, you have a registry problem that is machine wide. Not knowing what
> the last update you applied to Windows XP (e.g. SP3), I would say cut to
> the chase and reformat/reload Windows + applications.
>
>
> "TC Lok" <tclok(a)hgcbroadband.com> wrote in message
> news:%2348eUZW8IHA.3648(a)TK2MSFTNGP03.phx.gbl...
>>I created a new user and thereby start the outlook but the same problem
>>happens.
>>
>> BTW, the following patches cannot be installed. I do not know if there
>> are any relationship.
>> KB936181: Microsoft XML Core Services 4.0 Service Pack 2
>> KB928365: MIcrosoft .NET Framework 2.0
>> KB941569: Windows Media Format Runtime 9.5
>> KG950759: Internet Explorer 7
>>
>> "neo [mvp outlook]" <neo(a)discussions.microsoft.com> ���g��l��s�D:%23wppEoP8IHA.1080(a)TK2MSFTNGP06.phx.gbl...
>>> do you have the same problem under a new windows xp user id? Just so
>>> you know, this will help you figure out if the corruption is user or
>>> machine based. If it works under the new user id, then you pretty much
>>> know that the registry keys under HKEY_CURRENT_USER are toast under your
>>> existing/old user id.
>>>
>>> "TC Lok" <tclok(a)hgcbroadband.com> wrote in message
>>> news:%23Fmwb5L8IHA.3648(a)TK2MSFTNGP03.phx.gbl...
>>>> Hi Neo,
>>>> Thanks for your advice.
>>>>
>>>> I am using outlook 2003 (11.8206.8202) SP3 and WindowsXP SP3.
>>>>
>>>> I did run the repair, install it many times.
>>>>
>>>> Now, I can start outlook 2003 but there is nothing in the profile.
>>>> When I press Tools and E-mail accounts. It reveals "The operation
>>>> failed due to registry or installation problem. Restart Outlook and try
>>>> again. If the problem persists, please install" Then, I restart outlook
>>>> but it does not help.
>>>>
>>>> When I go to control panel > mail and press either "E-mail Accounts" or
>>>> "Data Files", nothing happen.
>>>>
>>>> I can access "Show Profiles". I had created several profiles. I press
>>>> "Property" and then "E-mail Accounts" or "Data Files", nohting happen.
>>>>
>>>>
>>>> "neo [mvp outlook]" <neo(a)discussions.microsoft.com> ���g��l��s�D:ugp9hOK8IHA.2064(a)TK2MSFTNGP02.phx.gbl...
>>>>> You didn't mention what version of Office/outlook you are using, but I
>>>>> would suggest an uninstall/reinstall (or repair) of the product since
>>>>> it looks like you have problems with the registry.
>>>>>
>>>>> /neo
>>>>>
>>>>> ps - depending on how badly your registry is damaged, you may end up
>>>>> reloading windows. of course only you will know if windows is giving
>>>>> you issues.
>>>>>
>>>>> "TC Lok" <tclok(a)hgcbroadband.com> wrote in message
>>>>> news:O8LgA987IHA.2224(a)TK2MSFTNGP05.phx.gbl...
>>>>>> When I start outlook. It says "Cannot start Microsoft Office Outlook.
>>>>>> Unable to open the Outlook windows.
>>>>>>
>>>>>> Then, I go to Mail Setup under Control Panel.
>>>>>> I press "E-mail Account" but no respond.
>>>>>> I press "Data Files" but no respond
>>>>>> I press "Show Profile" and remove the profile. Then, I open office
>>>>>> outlook, it can me to create a profile. Then, I press the name but it
>>>>>> says "There was an error accessing your system registry" Then, it
>>>>>> says "Cannot start Microsoft Office Outlook. Unable to open the
>>>>>> Outlook window. The server is not available. Contact yoru
>>>>>> administrator if this condition persists.
>>>>>>
>>>>>
>>>>>
>>>>
>>>>
>>>
>>>
>>
>>
>
>


From: neo [mvp outlook] on
Sorry I don't. Best advice is to contact Microsoft Product Support and see
what options are open to you.

"TC Lok" <tclok(a)hgcbroadband.com> wrote in message
news:%23rcVeHx8IHA.5992(a)TK2MSFTNGP04.phx.gbl...
> Hi Neo,
> I have reinstall windows + office but the problem still happen.
>
> However, I may know the problem. I use Chinese Windowsxp but English
> Office.
>
> Any hints?
>
> "neo [mvp outlook]" <neo(a)discussions.microsoft.com>
> ���g��l��s�D:umvxmBj8IHA.1204(a)TK2MSFTNGP04.phx.gbl...
>> Again, you have a registry problem that is machine wide. Not knowing
>> what the last update you applied to Windows XP (e.g. SP3), I would say
>> cut to the chase and reformat/reload Windows + applications.
>>
>>
>> "TC Lok" <tclok(a)hgcbroadband.com> wrote in message
>> news:%2348eUZW8IHA.3648(a)TK2MSFTNGP03.phx.gbl...
>>>I created a new user and thereby start the outlook but the same problem
>>>happens.
>>>
>>> BTW, the following patches cannot be installed. I do not know if there
>>> are any relationship.
>>> KB936181: Microsoft XML Core Services 4.0 Service Pack 2
>>> KB928365: MIcrosoft .NET Framework 2.0
>>> KB941569: Windows Media Format Runtime 9.5
>>> KG950759: Internet Explorer 7
>>>
>>> "neo [mvp outlook]" <neo(a)discussions.microsoft.com>
>>> ���g��l��s�D:%23wppEoP8IHA.1080(a)TK2MSFTNGP06.phx.gbl...
>>>> do you have the same problem under a new windows xp user id? Just so
>>>> you know, this will help you figure out if the corruption is user or
>>>> machine based. If it works under the new user id, then you pretty much
>>>> know that the registry keys under HKEY_CURRENT_USER are toast under
>>>> your existing/old user id.
>>>>
>>>> "TC Lok" <tclok(a)hgcbroadband.com> wrote in message
>>>> news:%23Fmwb5L8IHA.3648(a)TK2MSFTNGP03.phx.gbl...
>>>>> Hi Neo,
>>>>> Thanks for your advice.
>>>>>
>>>>> I am using outlook 2003 (11.8206.8202) SP3 and WindowsXP SP3.
>>>>>
>>>>> I did run the repair, install it many times.
>>>>>
>>>>> Now, I can start outlook 2003 but there is nothing in the profile.
>>>>> When I press Tools and E-mail accounts. It reveals "The operation
>>>>> failed due to registry or installation problem. Restart Outlook and
>>>>> try again. If the problem persists, please install" Then, I restart
>>>>> outlook but it does not help.
>>>>>
>>>>> When I go to control panel > mail and press either "E-mail Accounts"
>>>>> or "Data Files", nothing happen.
>>>>>
>>>>> I can access "Show Profiles". I had created several profiles. I press
>>>>> "Property" and then "E-mail Accounts" or "Data Files", nohting happen.
>>>>>
>>>>>
>>>>> "neo [mvp outlook]" <neo(a)discussions.microsoft.com>
>>>>> ���g��l��s�D:ugp9hOK8IHA.2064(a)TK2MSFTNGP02.phx.gbl...
>>>>>> You didn't mention what version of Office/outlook you are using, but
>>>>>> I would suggest an uninstall/reinstall (or repair) of the product
>>>>>> since it looks like you have problems with the registry.
>>>>>>
>>>>>> /neo
>>>>>>
>>>>>> ps - depending on how badly your registry is damaged, you may end up
>>>>>> reloading windows. of course only you will know if windows is giving
>>>>>> you issues.
>>>>>>
>>>>>> "TC Lok" <tclok(a)hgcbroadband.com> wrote in message
>>>>>> news:O8LgA987IHA.2224(a)TK2MSFTNGP05.phx.gbl...
>>>>>>> When I start outlook. It says "Cannot start Microsoft Office
>>>>>>> Outlook. Unable to open the Outlook windows.
>>>>>>>
>>>>>>> Then, I go to Mail Setup under Control Panel.
>>>>>>> I press "E-mail Account" but no respond.
>>>>>>> I press "Data Files" but no respond
>>>>>>> I press "Show Profile" and remove the profile. Then, I open office
>>>>>>> outlook, it can me to create a profile. Then, I press the name but
>>>>>>> it says "There was an error accessing your system registry" Then, it
>>>>>>> says "Cannot start Microsoft Office Outlook. Unable to open the
>>>>>>> Outlook window. The server is not available. Contact yoru
>>>>>>> administrator if this condition persists.
>>>>>>>
>>>>>>
>>>>>>
>>>>>
>>>>>
>>>>
>>>>
>>>
>>>
>>
>>
>
>