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From: Ken Tukyfriedturkey on 26 Feb 2010 11:14 "Ricky McDonnell" <admin(a)4chan.org.uk> wrote in message news:njRhn.129431$8t3.100127(a)newsfe29.ams2... > On 24/02/2010 23:01, Ricky McDonnell wrote: >> On 24/02/2010 22:13, Ben Myers wrote: >>> On 2/24/2010 1:44 PM, Ricky McDonnell wrote: >>>> Hi, >>>> This laptop coming in from a customer to repair a broken screen, he >>>> also >>>> says he can't boot or install any OS to any internal drive, he says >>>> when >>>> he goes to the bios it says HDD froze in the hard drive settings. >>>> >>>> Anyone know how to remove this "freeze"? >>>> >>>> Thanks >>> >>> Well, the motherboard may not be completely hosed because it does show a >>> BIOS screen, but it could be damaged by whatever broke the screen. >>> >>> I would need to see the EXACT BIOS message, because "HDD freeze" could >>> mean several things. >>> >>> I think you need to get your hands on the laptop and verify what the >>> customer is saying, see what happens with your own eyes, and let us know >>> what's up. Also, make sure that there are not any loose wires, memory >>> modules are securely installed, etc... Ben Myers >> >> Hi, >> Customer says he has tried the drive in other computers and it works >> fine. wish i knew what this clever bios is doing, however I won't have >> the laptop in for a few days yet so I'll report back when I can see the >> error and everything hands on >> Thanks for all your replies check back in a few days >> If anyone has anything else to add please do > > Small uninteresting followup. > Customer canceled the order, and said that he managed to get an OS to > install and he was going to fix the screen himself. > > Boring end. send him a bill for OUR time.... |