Prev: Microsoft Update 0x800A01A8
Next: Home XP will not start after SP3 upgrade
From: verizon news groups on 8 Jan 2010 09:34
I purchased a used PC that is running a child protection program blocking
certain web sites like YouTube and Facebook. The program is password
protected.

How do I disable or remove the program? I do not have the password. The
program icon appears in the lower right hand corner of the screen.

I have tried "Remove/Add Programs" with no success.

Thanks,

Vic

From: John John - MVP on 8 Jan 2010 10:07
verizon news groups wrote:
> I purchased a used PC that is running a child protection program
> blocking certain web sites like YouTube and Facebook. The program is
> password protected.
>
> How do I disable or remove the program? I do not have the password. The
> program icon appears in the lower right hand corner of the screen.
>
> I have tried "Remove/Add Programs" with no success.

1- Without knowing the name of the program all that we can do is shoot
in the dark.

2- If I get a second hand computer the first thing that I do is wipe
the drive and install Windows cleanly. Although a format and reinstall
is usually sufficient I don't consider it to be acceptable for my
security needs, I go one step further and use a wiping program like DBAN
or Secure Erase to sanitize the drive. I strongly suggest that you do
the same. Why trip over other people's clutter and deal with problems
created by their unknown actions? Not to mention that there could be
virus or kiddie pron hiding on the machine, the best course of action is
to flatten and rebuild the machine.

John
From: verizon news groups on 8 Jan 2010 10:39
Thanks, John, the name of the programs is iwantsoft.com children control/
Is there any way of finding it in the registry and deleting it from there?





"verizon news groups" <none(a)verizon.net> wrote in message
news:%23ZfMv%23GkKHA.5608(a)TK2MSFTNGP05.phx.gbl...
>I purchased a used PC that is running a child protection program blocking
>certain web sites like YouTube and Facebook. The program is password
>protected.
>
> How do I disable or remove the program? I do not have the password. The
> program icon appears in the lower right hand corner of the screen.
>
> I have tried "Remove/Add Programs" with no success.
>
> Thanks,
>
> Vic

From: Elmo on 8 Jan 2010 11:01
verizon news groups wrote:
> Thanks, John, the name of the programs is iwantsoft.com children control/
> Is there any way of finding it in the registry and deleting it from there?
>
>
>
>
>
> "verizon news groups" <none(a)verizon.net> wrote in message
> news:%23ZfMv%23GkKHA.5608(a)TK2MSFTNGP05.phx.gbl...
>> I purchased a used PC that is running a child protection program
>> blocking certain web sites like YouTube and Facebook. The program is
>> password protected.
>>
>> How do I disable or remove the program? I do not have the password.
>> The program icon appears in the lower right hand corner of the screen.
>>
>> I have tried "Remove/Add Programs" with no success.
>>
>> Thanks,
>>
>> Vic

Email them and ask. Have you tried removing from "Add/Remove Programs"?

http://www.iwantsoft.com/support.htm

--
Joe =o)
From: Daave on 8 Jan 2010 11:05
The normal way of removing programs is to use the Add or Remove Programs
function of the Control Panel. Since you did not have success with that
method, it implies there is something wrong with your system, and in all
probability, mucking around in the registry won't wind up helping you
that much.

You really should follow John's advice and perform a Clean Install.
Hopefully the person who sold you this used PC also provided the means
for you to do just this. If there is no CD, perhaps your PC has a hidden
recovery partition. If you tell us the make and model, we might be able
to provide further guidance.

Until you perform this Clean Install, it's possible you can temporarily
deal with this issue. (But you are nonetheless *strongly* encouraged to
flatten and rebuild ASAP!) When you log in to Windows, what kind of
account do you use? Are you a regular User or do you have administrative
rights?


verizon news groups wrote:
> Thanks, John, the name of the programs is iwantsoft.com children
> control/ Is there any way of finding it in the registry and deleting
> it from there?

> "verizon news groups" <none(a)verizon.net> wrote in message
> news:%23ZfMv%23GkKHA.5608(a)TK2MSFTNGP05.phx.gbl...
>> I purchased a used PC that is running a child protection program
>> blocking certain web sites like YouTube and Facebook. The program is
>> password protected.
>>
>> How do I disable or remove the program? I do not have the password.
>> The program icon appears in the lower right hand corner of the
>> screen. I have tried "Remove/Add Programs" with no success.
>>
>> Thanks,
>>
>> Vic


 |  Next  |  Last
Pages: 1 2 3
Prev: Microsoft Update 0x800A01A8
Next: Home XP will not start after SP3 upgrade