Error number: 0x80090008
in [Windows Update]
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From: Janet Carroll on 7 Feb 2010 21:22 I've been working with Microsoft for over a month without resolution and it has now come down to reinstalling my operating system which I really would like to avoid. I noticed in December that I was not getting any update notifications so after about 2 weeks I went to the website for updates and when I click express I now get Error number: 0x80090008. This even comes up when I try to update windows defender software. I can't believe that there is no reference to what this error number refers to. Anyone have any suggestions? Thanks.
From: PA Bear [MS MVP] on 8 Feb 2010 00:04 Windows version would be...? What anti-virus application or security suite is installed and is your subscription current? What anti-spyware applications (other than Defender)? What third-party firewall (if any)? Has a(another) Norton or McAfee application ever been installed on the computer (e.g., a free-trial version that came preinstalled when you bought it)? Janet Carroll wrote: > I've been working with Microsoft for over a month without resolution and > it > has now come down to reinstalling my operating system which I really would > like to avoid. I noticed in December that I was not getting any update > notifications so after about 2 weeks I went to the website for updates and > when I click express I now get Error number: 0x80090008. This even comes > up > when I try to update windows defender software. I can't believe that > there > is no reference to what this error number refers to. Anyone have any > suggestions? Thanks.
From: Janet Carroll on 8 Feb 2010 16:11 I have Windowsw XP SP 2. McAfee subscription is current (one of the things done was to reinstall McAfee but still had the error). Also McAfee firewall. Never installed any other such as Norton. Everything was working ok until mid-December and have not loaded any new apps during that time. "PA Bear [MS MVP]" wrote: > Windows version would be...? > > What anti-virus application or security suite is installed and is your > subscription current? What anti-spyware applications (other than Defender)? > What third-party firewall (if any)? > > Has a(another) Norton or McAfee application ever been installed on the > computer (e.g., a free-trial version that came preinstalled when you bought > it)? > > > Janet Carroll wrote: > > I've been working with Microsoft for over a month without resolution and > > it > > has now come down to reinstalling my operating system which I really would > > like to avoid. I noticed in December that I was not getting any update > > notifications so after about 2 weeks I went to the website for updates and > > when I click express I now get Error number: 0x80090008. This even comes > > up > > when I try to update windows defender software. I can't believe that > > there > > is no reference to what this error number refers to. Anyone have any > > suggestions? Thanks. > > . >
From: Janet Carroll on 8 Feb 2010 17:15 Additional information. I just found that error code 80090008 exists for Visual Basic for invalid algorithm specified. Could my Update error actually be referring to VB? "PA Bear [MS MVP]" wrote: > Windows version would be...? > > What anti-virus application or security suite is installed and is your > subscription current? What anti-spyware applications (other than Defender)? > What third-party firewall (if any)? > > Has a(another) Norton or McAfee application ever been installed on the > computer (e.g., a free-trial version that came preinstalled when you bought > it)? > > > Janet Carroll wrote: > > I've been working with Microsoft for over a month without resolution and > > it > > has now come down to reinstalling my operating system which I really would > > like to avoid. I noticed in December that I was not getting any update > > notifications so after about 2 weeks I went to the website for updates and > > when I click express I now get Error number: 0x80090008. This even comes > > up > > when I try to update windows defender software. I can't believe that > > there > > is no reference to what this error number refers to. Anyone have any > > suggestions? Thanks. > > . >
From: PA Bear [MS MVP] on 8 Feb 2010 18:36
Answer my questions by number in your reply (don't try to quote my post & intersperse your anwsers): 1. To the best of your knowledge, when was the last time Windows Updates successfully installed (e.g., mid-November 2009; September 2009 or earlier)? 2. Any particular reason you hadn't installed WinXP SP3 over a year ago? [Extended Support for WinXP SP2 ends on 10 July 2010. After that date, computers running WinXP SP2 will NOT be offered any further critical security updates, Automatic Updates will not work, and Windows Update website will not be accessible until SP3 is installed.] 3. Did a McAfee free trial come preinstalled on the computer when you bought it? How about a Norton free trial? (Doesn't matter if you never used or Activated it.) 4. Has your McAfee subscription (or free trial) ever expired, if only for a day or two? 5. Is Automatic Updates enabled? If not, can you enable it, reboot & then find it's still enabled? 6. The above notwithstanding, see if this McAfee three-step fix resolves the problem: http://service.mcafee.com/FAQDocument.aspx?id=TS100507 Janet Carroll wrote: > I have Windowsw XP SP 2. McAfee subscription is current (one of the > things > done was to reinstall McAfee but still had the error). Also McAfee > firewall. Never installed any other such as Norton. Everything was > working > ok until mid-December and have not loaded any new apps during that time. > > "PA Bear [MS MVP]" wrote: >> Windows version would be...? >> >> What anti-virus application or security suite is installed and is your >> subscription current? What anti-spyware applications (other than >> Defender)? What third-party firewall (if any)? >> >> Has a(another) Norton or McAfee application ever been installed on the >> computer (e.g., a free-trial version that came preinstalled when you >> bought >> it)? >> >> >> Janet Carroll wrote: >>> I've been working with Microsoft for over a month without resolution and >>> it >>> has now come down to reinstalling my operating system which I really >>> would >>> like to avoid. I noticed in December that I was not getting any update >>> notifications so after about 2 weeks I went to the website for updates >>> and >>> when I click express I now get Error number: 0x80090008. This even >>> comes >>> up >>> when I try to update windows defender software. I can't believe that >>> there >>> is no reference to what this error number refers to. Anyone have any >>> suggestions? Thanks. >> >> . |