From: SRihan on 20 Nov 2008 07:17 Thanks for the report. We'll have a look and will come back. Paul, if you can also attach your Mac crash report, it will be great. Thanks.
From: DrPAS on 20 Nov 2008 08:26 SRihan, I will attach a crash report tonight, as I have to reinstall CS4 again. I removed it from my system and went back to CS3 because it was so perfect. I don't mind going through this whole reinstall situation, but you will have to bear with me for about 18 - 24 hours for the crash report, as I have a lot of work to do today. Thanks for looking into this for me and taking action. I wish you worked for Adobe, they need an action oriented customer service savvy person like you. Personally, I would have thought that after all the years of loyalty I have given Adobe, they would have taken action to try to resolve my issue and keep me as a customer. I have beta tested more products for them for so many years... my time and effort (for free) has helped them make better products that people are proud to own. Not a nice way to treat loyal beta-testers/end-users. Look for the report tonight. Thank you for your time and effort. Paul
From: Sarthak Singhal on 24 Nov 2008 06:54
Hi Arisian, Can you follow the below forum link and see if the crash is resolved for you? http://www.adobe.com/cfusion/webforums/forum/messageview.cfm?forumid=14&catid=19 3&threadid=1402325&enterthread=y Thanks |