From: PA Bear [MS MVP] on
Are you in the habit of leaving OE open 24/7, even while the computer's in
Standby or Hibernate mode overnight?

How many messages are located in your Inbox folder right now?

How many messages are located in Sent Items folder right now?

How many messages are located in Deleted Items folder right now?

How frequently do you compact all OE folders? [Don't do it right now, just
answer my question.]


~*Laughingstar*~ wrote:
>>> Still going on -- as soon as I hit File/Send/Link and the OE window
>>> opens I'm 'stuck' in a website with open email window, and nothing
>>> will budge.
>
> Take some of this back, PA Bear - it only "does it" when I have more than
> 1
> OE window open; then they're all frozen, until I shut OE down.
<snip>

From: ~*Laughingstar*~ on
PA Bear [MS MVP] wrote:
>> Are you in the habit of leaving OE open 24/7, even while the
>> computer's in Standby or Hibernate mode overnight?

no.
>>
>> How many messages are located in your Inbox folder right now?
6 unread; 2 read
>>
>> How many messages are located in Sent Items folder right now? 30
>>
>> How many messages are located in Deleted Items folder right now? NONE
>>
>> How frequently do you compact all OE folders? [Don't do it right
>> now, just answer my question.] DAILY offline
>>
>>
>> ~*Laughingstar*~ wrote:
>>>>> Still going on -- as soon as I hit File/Send/Link and the OE
>>>>> window opens I'm 'stuck' in a website with open email window, and
>>>>> nothing will budge.
>>>
>>> Take some of this back, PA Bear - it only "does it" when I have
>>> more than 1
>>> OE window open; then they're all frozen, until I shut OE down.
>> <snip>

--
~Ciao~
Cj.���`:..><)))�>`�.��.���`�.�.���`�...�><)))�>

NJ State Dept of Health Polio Warning Wallet Card
http://pnnj.org/anesthesia/Anesthesia-Warning-Card.pdf (please pass
on)


From: PA Bear [MS MVP] on
Your current Identity may be damaged, especially if its the default Main
Identity. Try one or more of your accounts in a new Named Identity...

File | Identities | Add new identity

Assuming all is well, (1) compact all folders in the old identity, (2)
import messages from the old identity into the new one, and then (3) delete
the old one (File | Identities | Manage Identities).

If still no joy...

<canned>
You may be seeing the effects of a hijackware infection!

NB: If you had no anti-virus application installed or the subscription had
expired *when the machine first got infected* and/or your subscription has
since expired and/or the machine's not been kept fully-patched at Windows
Update, don't waste your time with any of the below: Format & reinstall
Windows. A Repair Install will NOT help!

Microsoft PCSafety provides home users (only) with no-charge support in
dealing with malware infections such as viruses, spyware (including unwanted
software), and adware.
https://support.microsoft.com/oas/default.aspx?&prid=7552&st=1

Also available via the Consumer Security Support home page:
https://consumersecuritysupport.microsoft.com/

Otherwise...

1. See if you can download/run the MSRT manually:
http://www.microsoft.com/security/malwareremove/default.mspx

NB: Run the FULL scan, not the QUICK scan! You may need to download the
MSRT on a non-infected machine, then transfer MRT.EXE to the infected
machine and rename it to SCAN.EXE before running it.

2a. WinXP => Run the Windows Live Safety Center's 'Protection' scan (only!)
in Safe Mode with Networking, if need be:
http://onecare.live.com/site/en-us/center/howsafe.htm

2b. Vista or Win7 (but not Vista 64-bit or Win7 64-bit) => Run this scan
instead: http://onecare.live.com/site/en-us/center/whatsnew.htm

3. Now post the requested information (logs, etc.) in your own, new thread
in one (only) of the following recommended forums for assistance by an
expert in such matters. DO NOT SKIP THIS STEP!!

� SpywareHammer: Malware Removal
http://spywarehammer.com/simplemachinesforum/index.php?board=10.0

� Spyware Warrior: Help with spyware removal
http://www.spywarewarrior.com/viewforum.php?f=5,

� DSL Reports: Security Cleanup
http://www.dslreports.com/forum/cleanup

� Bluetack: Malware Removal
http://www.bluetack.co.uk/forums/index.php?showforum=172

� AumHa: Malware Removal
http://aumha.net/viewforum.php?f=30

If these procedures look too complex - and there is no shame in admitting
this isn't your cup of tea - take the machine to a local, reputable and
independent (i.e., not BigBoxStoreUSA or Geek Squad) computer repair shop.
</canned>
--
~Robear


~*Laughingstar*~ wrote:
> PA Bear [MS MVP] wrote:
>>> Are you in the habit of leaving OE open 24/7, even while the
>>> computer's in Standby or Hibernate mode overnight?
>
> no.
>>>
>>> How many messages are located in your Inbox folder right now?
> 6 unread; 2 read
>>>
>>> How many messages are located in Sent Items folder right now? 30
>>>
>>> How many messages are located in Deleted Items folder right now? NONE
>>>
>>> How frequently do you compact all OE folders? [Don't do it right
>>> now, just answer my question.] DAILY offline
>>>
>>>
>>> ~*Laughingstar*~ wrote:
>>>>>> Still going on -- as soon as I hit File/Send/Link and the OE
>>>>>> window opens I'm 'stuck' in a website with open email window, and
>>>>>> nothing will budge.
>>>>
>>>> Take some of this back, PA Bear - it only "does it" when I have
>>>> more than 1
>>>> OE window open; then they're all frozen, until I shut OE down. <snip>

From: ~*Laughingstar*~ on
got it. thank you.

PA Bear [MS MVP] wrote:
>> Your current Identity may be damaged, especially if its the default
>> Main Identity. Try one or more of your accounts in a new Named
>> Identity...
>>
>> File | Identities | Add new identity
>>
>> Assuming all is well, (1) compact all folders in the old identity,
>> (2) import messages from the old identity into the new one, and then
>> (3) delete the old one (File | Identities | Manage Identities).
>>
>> If still no joy...
>>
>> <canned>
>> You may be seeing the effects of a hijackware infection!
>>
>> NB: If you had no anti-virus application installed or the
>> subscription had expired *when the machine first got infected*
>> and/or your subscription has since expired and/or the machine's not
>> been kept fully-patched at Windows Update, don't waste your time
>> with any of the below: Format & reinstall Windows. A Repair Install
>> will NOT help!
>>
>> Microsoft PCSafety provides home users (only) with no-charge support
>> in dealing with malware infections such as viruses, spyware
>> (including unwanted software), and adware.
>> https://support.microsoft.com/oas/default.aspx?&prid=7552&st=1
>>
>> Also available via the Consumer Security Support home page:
>> https://consumersecuritysupport.microsoft.com/
>>
>> Otherwise...
>>
>> 1. See if you can download/run the MSRT manually:
>> http://www.microsoft.com/security/malwareremove/default.mspx
>>
>> NB: Run the FULL scan, not the QUICK scan! You may need to download
>> the MSRT on a non-infected machine, then transfer MRT.EXE to the
>> infected machine and rename it to SCAN.EXE before running it.
>>
>> 2a. WinXP => Run the Windows Live Safety Center's 'Protection' scan
>> (only!) in Safe Mode with Networking, if need be:
>> http://onecare.live.com/site/en-us/center/howsafe.htm
>>
>> 2b. Vista or Win7 (but not Vista 64-bit or Win7 64-bit) => Run this
>> scan instead: http://onecare.live.com/site/en-us/center/whatsnew.htm
>>
>> 3. Now post the requested information (logs, etc.) in your own, new
>> thread in one (only) of the following recommended forums for
>> assistance by an expert in such matters. DO NOT SKIP THIS STEP!!
>>
>> � SpywareHammer: Malware Removal
>>
>> http://spywarehammer.com/simplemachinesforum/index.php?board=10.0
>>
>> � Spyware Warrior: Help with spyware removal
>> http://www.spywarewarrior.com/viewforum.php?f=5,
>>
>> � DSL Reports: Security Cleanup
>> http://www.dslreports.com/forum/cleanup
>>
>> � Bluetack: Malware Removal
>> http://www.bluetack.co.uk/forums/index.php?showforum=172
>>
>> � AumHa: Malware Removal
>> http://aumha.net/viewforum.php?f=30
>>
>> If these procedures look too complex - and there is no shame in
>> admitting this isn't your cup of tea - take the machine to a local,
>> reputable and independent (i.e., not BigBoxStoreUSA or Geek Squad)
>> computer repair shop. </canned>
>> --
>> ~Robear
>>
>>
>> ~*Laughingstar*~ wrote:
>>> PA Bear [MS MVP] wrote:
>>>>> Are you in the habit of leaving OE open 24/7, even while the
>>>>> computer's in Standby or Hibernate mode overnight?
>>>
>>> no.
>>>>>
>>>>> How many messages are located in your Inbox folder right now?
>>> 6 unread; 2 read
>>>>>
>>>>> How many messages are located in Sent Items folder right now? 30
>>>>>
>>>>> How many messages are located in Deleted Items folder right now?
>>>>> NONE
>>>>>
>>>>> How frequently do you compact all OE folders? [Don't do it right
>>>>> now, just answer my question.] DAILY offline
>>>>>
>>>>>
>>>>> ~*Laughingstar*~ wrote:
>>>>>>>> Still going on -- as soon as I hit File/Send/Link and the OE
>>>>>>>> window opens I'm 'stuck' in a website with open email window,
>>>>>>>> and nothing will budge.
>>>>>>
>>>>>> Take some of this back, PA Bear - it only "does it" when I have
>>>>>> more than 1
>>>>>> OE window open; then they're all frozen, until I shut OE down.
>>>>>> <snip>

--
~Ciao~
Cj.���`:..><)))�>`�.��.���`�.�.���`�...�><)))�>

NJ State Dept of Health Polio Warning Wallet Card
http://pnnj.org/anesthesia/Anesthesia-Warning-Card.pdf (please pass
on)


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