Prev: Average download size of auto updates
Next: Welcome Screen and Fast User Swicthing Disabled
From: Brian Smith on 14 Jun 2010 19:39
Last night I installed IE8 (no problems) while I was running XP SP2. I then
discovered that SP2 support is done next month so I decided to install SP3.
No matter what I do I cannot get it to install. I keep getting the error
"Access Denied." I've tried literally every suggestion Microsoft offers on
http://support.microsoft.com/kb/949377. Now I'm wondering if IE8 is the
issue. In other words, can you even install SP3 after you install IE8? Any
suggestions would be most welcome as I'm at a loss of what to do.

Thanks.

Brian


From: Jean Rosenfeld on 14 Jun 2010 20:25
You can install SP3 after installing IE 8, but it is better to do it the
other way round, because if you install SP3 after installing IE8 you will
not be able to roll back IE8 to the previous version you had, should you
want to.
So my suggestion is to uninstall IE8 from add/remove (which will roll you
back to the previous version of IE you had).

You say you get access denied: when, and access to what exactly? are you
logged in to an account with full admin rights?

As for installing SP3, in my experience it is better to not to let Windows
update do it. Instead download and save to your hard drive the complete SP3
package (or you can order a CD, I think). Then install manually. Before
doing so make sure your computer is free of any malware or virus, and also
see Steps to take before installing SP3:

http://support.microsoft.com/kb/950717/

SP3 download from:
http://www.microsoft.com/downloads/details.aspx?FamilyId=5B33B5A8-5E76-401F-BE08-1E1555D4F3D4&displaylang=en


"Brian Smith" <dcg_brian(a)hotmail.com> wrote in message
news:utk%23UrBDLHA.4744(a)TK2MSFTNGP06.phx.gbl...
>
> Last night I installed IE8 (no problems) while I was running XP SP2. I
> then discovered that SP2 support is done next month so I decided to
> install SP3. No matter what I do I cannot get it to install. I keep
> getting the error "Access Denied." I've tried literally every suggestion
> Microsoft offers on http://support.microsoft.com/kb/949377. Now I'm
> wondering if IE8 is the issue. In other words, can you even install SP3
> after you install IE8? Any suggestions would be most welcome as I'm at a
> loss of what to do.
>
> Thanks.
>
> Brian
>



--- news://freenews.netfront.net/ - complaints: news(a)netfront.net ---
From: thecreator on 15 Jun 2010 09:41
Hi Brian,

What version of XP are you running? Have you downloaded the Full Version
of Service Pack 3 or installing from the Updates from Microsoft?

Do you have Anti-Virus installed? Have you disabled it?


--
thecreator



"Brian Smith" <dcg_brian(a)hotmail.com> wrote in message
news:utk%23UrBDLHA.4744(a)TK2MSFTNGP06.phx.gbl...
> Last night I installed IE8 (no problems) while I was running XP SP2. I
> then discovered that SP2 support is done next month so I decided to
> install SP3. No matter what I do I cannot get it to install. I keep
> getting the error "Access Denied." I've tried literally every suggestion
> Microsoft offers on http://support.microsoft.com/kb/949377. Now I'm
> wondering if IE8 is the issue. In other words, can you even install SP3
> after you install IE8? Any suggestions would be most welcome as I'm at a
> loss of what to do.
>
> Thanks.
>
> Brian
>


From: Brian Smith on 15 Jun 2010 23:28
"thecreator" <thecreator(a)home.com> wrote in message
news:eXeiqBJDLHA.4636(a)TK2MSFTNGP02.phx.gbl...
> Hi Brian,
>
> What version of XP are you running? Have you downloaded the Full
> Version of Service Pack 3 or installing from the Updates from Microsoft?
>
> Do you have Anti-Virus installed? Have you disabled it?
>
>
> --
> thecreator

I finally got it to work by uninstalling IE8 and then installing SP3 first.
I did download the full version as recommended by a Microsoft Knowledgeable
article, I disabled my anti-virus software along with anti everything else
and I also turned off my third party firewall and turned on Microsoft's
during the install process. Concerning the "Access Denied" error, that's all
the info the message gave! I did a ton of research on this and basically
Microsoft says that certain entries in the registry cannot be changed for
some reason. In one article they say some programs make changes to the
registry that you cannot change even with admin rights. Anyway, everything
appears to be running now and hopefully SP3 won't create problems with other
programs I have.

Brian


From: Brian Smith on 15 Jun 2010 23:29
"Jean Rosenfeld" <jean.rosenfeld(a)nospam.ukgateway.net> wrote in message
news:hv6h8c$nj2$1(a)adenine.netfront.net...
> You can install SP3 after installing IE 8, but it is better to do it the
> other way round, because if you install SP3 after installing IE8 you will
> not be able to roll back IE8 to the previous version you had, should you
> want to.
> So my suggestion is to uninstall IE8 from add/remove (which will roll you
> back to the previous version of IE you had).

Good suggestion and it worked!

Thanks.

Brian


 |  Next  |  Last
Pages: 1 2
Prev: Average download size of auto updates
Next: Welcome Screen and Fast User Swicthing Disabled