KB977816 keeps notifying
in [Windows Update]
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From: Grant Lui Grant on 18 Apr 2010 18:24 Hi, I have a W2K server with auto update setup. The thing is that, few days ago it downloaded a bunch of updates, including KB977816 and installed all of them. It is however, according to "add/remove programs", the KB977816 has been installed, but auto update keeps notifying that the update is ready to install. When ever I let auto update installs it, it just shows update was successful, no error. But less then a minute later, the auto update notify the KB977816 is ready for install again. Tried restart many times, did not help, tried stopping auto update service and starting it again, did not help.... I know it's already installed, and I just want to get rid of that auto update notification coz it's really annoying.... Any ideas?
From: Ǝиçεl on 18 Apr 2010 19:18 Grant Lui, Just out of curiosity, what service pack are you running? -=- "Grant Lui" wrote: > Hi, I have a W2K server with auto update setup. > > The thing is that, few days ago it downloaded a bunch of updates, including > KB977816 and installed all of them. It is however, according to "add/remove > programs", the KB977816 has been installed, but auto update keeps notifying > that the update is ready to install. When ever I let auto update installs it, > it just shows update was successful, no error. But less then a minute later, > the auto update notify the KB977816 is ready for install again. > > Tried restart many times, did not help, tried stopping auto update service > and starting it again, did not help.... > > I know it's already installed, and I just want to get rid of that auto > update notification coz it's really annoying.... > > Any ideas?
From: PA Bear [MS MVP] on 18 Apr 2010 19:12 See the "How to obtain help" section of http://support.microsoft.com/kb/9778616 For home users, no-charge support is available by calling 1-866-PCSAFETY (and/or 1-866-234-6020 and/or 1-800-936-5700) in the United States and in Canada or by contacting your local Microsoft subsidiary. There is no-charge for support calls that are associated with security updates. When you call, clearly state that your problem is related to a Security Update and cite the update's KB number (e.g., KB977816). Or you can... Start a free Windows Update support incident request: https://support.microsoft.com/oas/default.aspx?gprid=6527 Customers who experience issues installing Microsoft security updates also can visit the following pages for assistance: https://consumersecuritysupport.microsoft.com/ http://support.microsoft.com/ph/6527#tab3 For more information about how to contact your local Microsoft subsidiary for security update support issues, visit the International Support Web site: http://support.microsoft.com/common/international.aspx For enterprise customers, support for security updates is available through your usual support contacts. -- ~Robear Dyer (PA Bear) MS MVP-IE, Mail, Security, Windows Client - since 2002 Grant Lui wrote: > Hi, I have a W2K server with auto update setup. > > The thing is that, few days ago it downloaded a bunch of updates, > including > KB977816 and installed all of them. It is however, according to > "add/remove > programs", the KB977816 has been installed, but auto update keeps > notifying > that the update is ready to install. When ever I let auto update installs > it, it just shows update was successful, no error. But less then a minute > later, the auto update notify the KB977816 is ready for install again. > > Tried restart many times, did not help, tried stopping auto update service > and starting it again, did not help.... > > I know it's already installed, and I just want to get rid of that auto > update notification coz it's really annoying.... > > Any ideas?
From: Grant Lui on 18 Apr 2010 20:11 Hi... I'm running service pack 4, basically all critical updates are up to current, except this KB977816 issue is rather irritating. I also tried to enable install mode by putting the command "change user /install" in the command prompt, didn't help either. Nevertheless, I tried to do it manually by visiting the windows update website, again, it said update successful... no errors had happened.... I even tried to install it manually by downloading the patch from MS and install it with install mode... again... the installer claims that update is successful and that the patch also successfully recorded in the "add/remove programs". I check also the log... also told that the update went successful. Really have no idea what went wrong :( "Ǝиçεl" wrote: > Grant Lui, > > Just out of curiosity, what service pack are you running? > -=- > > > "Grant Lui" wrote: > > > Hi, I have a W2K server with auto update setup. > > > > The thing is that, few days ago it downloaded a bunch of updates, including > > KB977816 and installed all of them. It is however, according to "add/remove > > programs", the KB977816 has been installed, but auto update keeps notifying > > that the update is ready to install. When ever I let auto update installs it, > > it just shows update was successful, no error. But less then a minute later, > > the auto update notify the KB977816 is ready for install again. > > > > Tried restart many times, did not help, tried stopping auto update service > > and starting it again, did not help.... > > > > I know it's already installed, and I just want to get rid of that auto > > update notification coz it's really annoying.... > > > > Any ideas?
From: US Tech 1932 on 24 Apr 2010 23:06
If you review the names / dates of the files updated by the patch, most likely you will find that one or both did not get updated properly. From TechNet Article: 'MS10-026: Vulnerability in Microsoft MPEG Layer-3 codec could allow remote code execution' (http://support.microsoft.com/kb/977816) Windows 2000 file information For all supported editions of Microsoft Windows 2000 Service Pack 4 Collapse this tableExpand this tableFile name File version File size Date Time Platform L3codecx.ax 1.6.0.51 143,422 21-Jan-2010 19:46 Not Applicable L3codeca.acm 1.9.0.306 307,260 21-Jan-2010 19:48 Not Applicable On the few machines that I was seeing this issue on, L3codeca.acm, in %WINDIR%\System32 was not updated, even though the patch reported as successfully installed. Suggestion would be to manually copy L3codeca.acm from a different machine and replace on the problem machine. This process resolved the issue for me. -- US Tech 1932 Posted via http://www.vistaheads.com |