From: thecreator on
Hi Gerald,

Uninstall Avanquest Fix-it 10 for Anti-Virus, Anti-Spyware and Registry.
You can always reinstall these programs. Once the programs are uninstalled.
Reboot. Now try the Fax procedure again. If it works, one of the programs is
causing your problem.

Also your User ID could be corrupt.

Try creating a new USER ID and see what happens.


"Gerald Bramwell" <newsgroups(a)> wrote in message
> I'm running Windows XP home with SP3,I have Avanquest Fix-it 10 for
> Anti-Virus, Anti-Spyware and Registry., I have tried with the programs
> enabled and disabled with no change. The tip with the text file to the
> desktop is still there after a reboot.
> I'm going to be fitting an extra SATA drive soon so I might install it as
> the boot drive and do a fresh install of Windows on it.
> Gerald
> On 12/06/2010 13:31, thecreator wrote:
>> Hi Gerald,
>> What Anti-Virus, Anti-Spyware and Registry Guards are installed?
>> What version of XP is installed and Service Pack Level.
>> Also, try this test, create a New Text File that is blank on the
>> Desktop. Reboot the computer and check whether or not the New Text File
>> Icon
>> is still on the Desktop after a reboot. Why? Make sure that Hard Drive
>> and
>> operating system is accepting changes.
>> Sometimes, the Hard Drive can be going bad and doesn't save changes
>> through reboots. I had such a problem. Not a physical problem with the
>> Hard
>> Drive, but an Electronic Failure of the Hard Drive Controller, either on
>> the
>> Motherboard or Hard Drive Elctronics, itself. Could not reformat the Hard
>> Drive. All information remained.