"Microsoft Update" Website - error and strange behaviour
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From: mabu16 on 7 Oct 2009 17:29 Hi. Windows XP Pro SP3 When I go to "Microsoft Update" (http://www.update.microsoft.com/microsoftupdate/v6/default.aspx?ln=de) via IE8 I see "Activate Automatic Updates" as if the service is not running. But it is running. On my laptop it shows "Automatic Updates activated". When I use one of the search options on the site, I get errorcode 0x8002802B. Found nothing helpful via search engines. Tried the Update reset (http://support.microsoft.com/kb/971058/en-us) - normal at first and then the 2nd option. No change. Run newest F-Secure virus-scanner via Boot-CD. Nothing found. But I will try some malware-scanner now. Other hints, what the problem is? mabu16
From: PA Bear [MS MVP] on 7 Oct 2009 20:37 0x8002802B = Element Not Found Is this a sudden, new problem? > Run newest F-Secure virus-scanner via Boot-CD... What anti-virus application is *installed* on the WinXP SP3 machine and is the subscription current? Sounds like a hijackware infection to me. -- ~Robear Dyer (PA Bear) MS MVP-IE, Mail, Security, Windows Client - since 2002 www.banthecheck.com mabu16 wrote: > Windows XP Pro SP3 > > When I go to "Microsoft Update" > (http://www.update.microsoft.com/microsoftupdate/v6/default.aspx?ln=de) > via > IE8 I see "Activate Automatic Updates" as if the service is not running. > But > it is running. On my laptop it shows "Automatic Updates activated". > > When I use one of the search options on the site, I get errorcode > 0x8002802B. Found nothing helpful via search engines. > > Tried the Update reset (http://support.microsoft.com/kb/971058/en-us) - > normal at first and then the 2nd option. No change. > > Run newest F-Secure virus-scanner via Boot-CD. Nothing found. But I will > try > some malware-scanner now. > > Other hints, what the problem is? > > mabu16
From: Mav on 8 Oct 2009 01:01 I too am having the same problem. Also running WinXP PRO SP3. 0x8002802B error code trying to get express or custom update. "mabu16" wrote: > Hi. > > Windows XP Pro SP3 > > When I go to "Microsoft Update" > (http://www.update.microsoft.com/microsoftupdate/v6/default.aspx?ln=de) via > IE8 I see "Activate Automatic Updates" as if the service is not running. But > it is running. On my laptop it shows "Automatic Updates activated". > > When I use one of the search options on the site, I get errorcode > 0x8002802B. Found nothing helpful via search engines. > > Tried the Update reset (http://support.microsoft.com/kb/971058/en-us) - > normal at first and then the 2nd option. No change. > > Run newest F-Secure virus-scanner via Boot-CD. Nothing found. But I will try > some malware-scanner now. > > Other hints, what the problem is? > > mabu16
From: Carlos on 8 Oct 2009 04:14 I have exactly the same problem. It hapens after the last update of the "windows update agent". I've run windows defender, spybot, malwarebytes and eset anti-virus 4 and enerything is ok, so i think that is microsoft problem. Win XP SP3 home edition Thanks "mabu16" wrote: > Hi. > > Windows XP Pro SP3 > > When I go to "Microsoft Update" > (http://www.update.microsoft.com/microsoftupdate/v6/default.aspx?ln=de) via > IE8 I see "Activate Automatic Updates" as if the service is not running. But > it is running. On my laptop it shows "Automatic Updates activated". > > When I use one of the search options on the site, I get errorcode > 0x8002802B. Found nothing helpful via search engines. > > Tried the Update reset (http://support.microsoft.com/kb/971058/en-us) - > normal at first and then the 2nd option. No change. > > Run newest F-Secure virus-scanner via Boot-CD. Nothing found. But I will try > some malware-scanner now. > > Other hints, what the problem is? > > mabu16
From: mabu16 on 8 Oct 2009 11:17
Hi. I think the mentioned update also was the last one that worked (I use the update site not so often but Live Messenger mentioned an update via tool-tip). I use Avira AntiVir 9 - the newest version. No other spyware or firewall (just XP-FW). I opened a call at Microsoft. 24 hours response time mentioned. Let´s see. I will get the answer in here. Martin "Carlos" wrote: > I have exactly the same problem. It hapens after the last update of the > "windows update agent". I've run windows defender, spybot, malwarebytes and > eset anti-virus 4 and enerything is ok, so i think that is microsoft problem. > Win XP SP3 home edition > Thanks > > "mabu16" wrote: > > > Hi. > > > > Windows XP Pro SP3 > > > > When I go to "Microsoft Update" > > (http://www.update.microsoft.com/microsoftupdate/v6/default.aspx?ln=de) via > > IE8 I see "Activate Automatic Updates" as if the service is not running. But > > it is running. On my laptop it shows "Automatic Updates activated". > > > > When I use one of the search options on the site, I get errorcode > > 0x8002802B. Found nothing helpful via search engines. > > > > Tried the Update reset (http://support.microsoft.com/kb/971058/en-us) - > > normal at first and then the 2nd option. No change. > > > > Run newest F-Secure virus-scanner via Boot-CD. Nothing found. But I will try > > some malware-scanner now. > > > > Other hints, what the problem is? > > > > mabu16 |