NEED HELP W/ DELL WIRELESS KB
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From: Ken Blake, MVP on 9 Feb 2010 14:16 On Tue, 9 Feb 2010 09:32:36 -0800, "Dallas" <Jagged Edge(a)StillIStruggle> wrote: > thanks - its a wireless kb, came w/ the package from dell. dont have another > kb. dont understand re; bios point. Did you try replacing the battery in the KB? > Dell P 4, 3GHz, 512 MB DDR SDRAM, 160 GB, Win XP HomeSP2, > 16X DVD-ROM & ,6X DVD+/RW, IE7, OE6, DSL, via AT&T. I use these on a regular > basis: Malwarebytes' Anti-Malware, Ad-Aware, Spybot, Spyware Blaster, Window > Defender, BitDefender & Ccleaner > > > "Shenan Stanley" <newshelper(a)gmail.com> wrote in message > news:%23CcpCpZqKHA.3676(a)TK2MSFTNGP04.phx.gbl... > > Dallas wrote: > >> NEED YOUR HELP ASAP re: my keyboard - am using on screen keyboard - > >> something is wrong. NONE OF THE KEYS are working. tried restore but > >> it only goes back 1 day. tried resetting it and new batteries - > >> neither worked. mouse works fine. ran security progs toshow no > >> virus oranything wrong. THANKS VERY MUCH > > > > Tried... > > > > - Checking that the keyboard is plugged in (if not bluetooth) > > - Replacing the keyboard with a known good keyboard > > > > You have not given enough information, really... > > > > - Is the keyboard USB or PS/2 (if either) > > - Is the keyboard bluetooth? > > - Does it (did it ever?) work in the system BIOS (if so - it may be a > > driver issue, if not - it's likely to be a dead keyboard.) > > > > Essentially - it sounds like the keyboard is physically dead. Replace it > > with a known good keyboard. > > > > Wireless keyboards, to me anyway - have always been a wash when it comes > > to personal use. 1 in every 1000 might actually have a legitimate reason > > for a wireless keyboard beyond stopping cable clutter and the ones > > stopping the cable clutter seldom move the keyboard from its current > > location meaning the cable would be a minimal issue - just a eye sore > > (maybe.) > > > > -- > > Shenan Stanley > > MS-MVP > > -- > > How To Ask Questions The Smart Way > > http://www.catb.org/~esr/faqs/smart-questions.html > > > -- Ken Blake, Microsoft MVP (Windows Desktop Experience) since 2003 Please Reply to the Newsgroup
From: Unknown on 9 Feb 2010 14:52 Try moving the antenna for the keyboard to another place. It is the part that plugs into the USB port. "Dallas" <Jagged Edge(a)StillIStruggle> wrote in message news:uzWAalbqKHA.1796(a)TK2MSFTNGP02.phx.gbl... > thx agin- try kb 1st as i know little re; bios. much appreciated ! > > -- > Dallas..... > > Dell P 4, 3GHz, 512 MB DDR SDRAM, 160 GB, Win XP HomeSP2, > 16X DVD-ROM & ,6X DVD+/RW, IE7, OE6, DSL, via AT&T. I use these on a > regular basis: Malwarebytes' Anti-Malware, Ad-Aware, Spybot, Spyware > Blaster, Window Defender, BitDefender & Ccleaner > > > "Shenan Stanley" <newshelper(a)gmail.com> wrote in message > news:%23aUEh$aqKHA.3408(a)TK2MSFTNGP06.phx.gbl... >> Dallas wrote: >>> thanks - its a wireless kb, came w/ the package from dell. dont >>> have another kb. dont understand re; bios point. >> >> If you can get into the system BIOS and can use the keyboard in the >> BIOS - then it is not a Windows issue. It would eliminate a software >> cause. >> >> -- >> Shenan Stanley >> MS-MVP >> -- >> How To Ask Questions The Smart Way >> http://www.catb.org/~esr/faqs/smart-questions.html >> > >
From: "Dallas" Jagged on 11 Feb 2010 01:59 Thanks Shenan, Unknown & Ken, Someone brought their k/b by for me to try & that's exactly what it was. I picked up a M/S 3000 wired kb & really like it. i bought a cheap mouse & yes, you get what you pay for, so it's going back & I just hooked back up the wireless mouse & all is well - so far! Thanks again -- Dallas..... Dell P 4, 3GHz, 512 MB DDR SDRAM, 160 GB, Win XP HomeSP2, 16X DVD-ROM & ,6X DVD+/RW, IE7, OE6, DSL, via AT&T. I use these on a regular basis: Malwarebytes' Anti-Malware, Ad-Aware, Spybot, Spyware Blaster, Window Defender, BitDefender & Ccleaner "Ken Blake, MVP" <kblake(a)this.is.an.invalid.domain> wrote in message news:b2d3n5h75ob4ugb8ku8tctgb4ddjskppb2(a)4ax.com... > On Tue, 9 Feb 2010 09:32:36 -0800, "Dallas" <Jagged > Edge(a)StillIStruggle> wrote: > > >> thanks - its a wireless kb, came w/ the package from dell. dont have >> another >> kb. dont understand re; bios point. > > > > Did you try replacing the battery in the KB? > > >> Dell P 4, 3GHz, 512 MB DDR SDRAM, 160 GB, Win XP HomeSP2, >> 16X DVD-ROM & ,6X DVD+/RW, IE7, OE6, DSL, via AT&T. I use these on a >> regular >> basis: Malwarebytes' Anti-Malware, Ad-Aware, Spybot, Spyware Blaster, >> Window >> Defender, BitDefender & Ccleaner >> >> >> "Shenan Stanley" <newshelper(a)gmail.com> wrote in message >> news:%23CcpCpZqKHA.3676(a)TK2MSFTNGP04.phx.gbl... >> > Dallas wrote: >> >> NEED YOUR HELP ASAP re: my keyboard - am using on screen keyboard - >> >> something is wrong. NONE OF THE KEYS are working. tried restore but >> >> it only goes back 1 day. tried resetting it and new batteries - >> >> neither worked. mouse works fine. ran security progs toshow no >> >> virus oranything wrong. THANKS VERY MUCH >> > >> > Tried... >> > >> > - Checking that the keyboard is plugged in (if not bluetooth) >> > - Replacing the keyboard with a known good keyboard >> > >> > You have not given enough information, really... >> > >> > - Is the keyboard USB or PS/2 (if either) >> > - Is the keyboard bluetooth? >> > - Does it (did it ever?) work in the system BIOS (if so - it may be a >> > driver issue, if not - it's likely to be a dead keyboard.) >> > >> > Essentially - it sounds like the keyboard is physically dead. Replace >> > it >> > with a known good keyboard. >> > >> > Wireless keyboards, to me anyway - have always been a wash when it >> > comes >> > to personal use. 1 in every 1000 might actually have a legitimate >> > reason >> > for a wireless keyboard beyond stopping cable clutter and the ones >> > stopping the cable clutter seldom move the keyboard from its current >> > location meaning the cable would be a minimal issue - just a eye sore >> > (maybe.) >> > >> > -- >> > Shenan Stanley >> > MS-MVP >> > -- >> > How To Ask Questions The Smart Way >> > http://www.catb.org/~esr/faqs/smart-questions.html >> > >> > > -- > Ken Blake, Microsoft MVP (Windows Desktop Experience) since 2003 > Please Reply to the Newsgroup
From: Ken Blake, MVP on 11 Feb 2010 10:26
On Wed, 10 Feb 2010 22:59:07 -0800, "Dallas" <Jagged Edge(a)StillIStruggle> wrote: > Thanks Shenan, Unknown & Ken, You're welcome. Glad to help. > Someone brought their k/b by for me to try & that's exactly what it was. I > picked up a M/S 3000 wired kb & really like it. i bought a cheap mouse & > yes, you get what you pay for, so it's going back & I just hooked back up > the wireless mouse & all is well - so far! > > Thanks again > > -- > Dallas..... > > Dell P 4, 3GHz, 512 MB DDR SDRAM, 160 GB, Win XP HomeSP2, > 16X DVD-ROM & ,6X DVD+/RW, IE7, OE6, DSL, via AT&T. I use these on a regular > basis: Malwarebytes' Anti-Malware, Ad-Aware, Spybot, Spyware Blaster, Window > Defender, BitDefender & Ccleaner > > > "Ken Blake, MVP" <kblake(a)this.is.an.invalid.domain> wrote in message > news:b2d3n5h75ob4ugb8ku8tctgb4ddjskppb2(a)4ax.com... > > On Tue, 9 Feb 2010 09:32:36 -0800, "Dallas" <Jagged > > Edge(a)StillIStruggle> wrote: > > > > > >> thanks - its a wireless kb, came w/ the package from dell. dont have > >> another > >> kb. dont understand re; bios point. > > > > > > > > Did you try replacing the battery in the KB? > > > > > >> Dell P 4, 3GHz, 512 MB DDR SDRAM, 160 GB, Win XP HomeSP2, > >> 16X DVD-ROM & ,6X DVD+/RW, IE7, OE6, DSL, via AT&T. I use these on a > >> regular > >> basis: Malwarebytes' Anti-Malware, Ad-Aware, Spybot, Spyware Blaster, > >> Window > >> Defender, BitDefender & Ccleaner > >> > >> > >> "Shenan Stanley" <newshelper(a)gmail.com> wrote in message > >> news:%23CcpCpZqKHA.3676(a)TK2MSFTNGP04.phx.gbl... > >> > Dallas wrote: > >> >> NEED YOUR HELP ASAP re: my keyboard - am using on screen keyboard - > >> >> something is wrong. NONE OF THE KEYS are working. tried restore but > >> >> it only goes back 1 day. tried resetting it and new batteries - > >> >> neither worked. mouse works fine. ran security progs toshow no > >> >> virus oranything wrong. THANKS VERY MUCH > >> > > >> > Tried... > >> > > >> > - Checking that the keyboard is plugged in (if not bluetooth) > >> > - Replacing the keyboard with a known good keyboard > >> > > >> > You have not given enough information, really... > >> > > >> > - Is the keyboard USB or PS/2 (if either) > >> > - Is the keyboard bluetooth? > >> > - Does it (did it ever?) work in the system BIOS (if so - it may be a > >> > driver issue, if not - it's likely to be a dead keyboard.) > >> > > >> > Essentially - it sounds like the keyboard is physically dead. Replace > >> > it > >> > with a known good keyboard. > >> > > >> > Wireless keyboards, to me anyway - have always been a wash when it > >> > comes > >> > to personal use. 1 in every 1000 might actually have a legitimate > >> > reason > >> > for a wireless keyboard beyond stopping cable clutter and the ones > >> > stopping the cable clutter seldom move the keyboard from its current > >> > location meaning the cable would be a minimal issue - just a eye sore > >> > (maybe.) > >> > > >> > -- > >> > Shenan Stanley > >> > MS-MVP > >> > -- > >> > How To Ask Questions The Smart Way > >> > http://www.catb.org/~esr/faqs/smart-questions.html > >> > > >> > > > > -- > > Ken Blake, Microsoft MVP (Windows Desktop Experience) since 2003 > > Please Reply to the Newsgroup > -- Ken Blake, Microsoft MVP (Windows Desktop Experience) since 2003 Please Reply to the Newsgroup |