NEED HELP W/ DELL WIRELESS KB
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From: "Dallas" Jagged on 9 Feb 2010 10:06 NEED YOUR HELP ASAP re: my keyboard - am using on screen keyboard - something is wrong. NONE OF THE KEYS are working. tried restore but it only goes back 1 day. tried resetting it and new batteries - neither worked. mouse works fine. ran security progs toshow no virus oranything wrong. THANKS VERY MUCH -- Dallas..... Dell P 4, 3GHz, 512 MB DDR SDRAM, 160 GB, Win XP HomeSP2, 16X DVD-ROM & ,6X DVD+/RW, IE7, OE6, DSL, via AT&T. I use these on a regular basis: Malwarebytes' Anti-Malware, Ad-Aware, Spybot, Spyware Blaster, Window Defender, BitDefender & Ccleaner
From: Shenan Stanley on 9 Feb 2010 10:12 Dallas wrote: > NEED YOUR HELP ASAP re: my keyboard - am using on screen keyboard - > something is wrong. NONE OF THE KEYS are working. tried restore but > it only goes back 1 day. tried resetting it and new batteries - > neither worked. mouse works fine. ran security progs toshow no > virus oranything wrong. THANKS VERY MUCH Tried... - Checking that the keyboard is plugged in (if not bluetooth) - Replacing the keyboard with a known good keyboard You have not given enough information, really... - Is the keyboard USB or PS/2 (if either) - Is the keyboard bluetooth? - Does it (did it ever?) work in the system BIOS (if so - it may be a driver issue, if not - it's likely to be a dead keyboard.) Essentially - it sounds like the keyboard is physically dead. Replace it with a known good keyboard. Wireless keyboards, to me anyway - have always been a wash when it comes to personal use. 1 in every 1000 might actually have a legitimate reason for a wireless keyboard beyond stopping cable clutter and the ones stopping the cable clutter seldom move the keyboard from its current location meaning the cable would be a minimal issue - just a eye sore (maybe.) -- Shenan Stanley MS-MVP -- How To Ask Questions The Smart Way http://www.catb.org/~esr/faqs/smart-questions.html
From: "Dallas" Jagged on 9 Feb 2010 12:32 thanks - its a wireless kb, came w/ the package from dell. dont have another kb. dont understand re; bios point. -- Dallas..... Dell P 4, 3GHz, 512 MB DDR SDRAM, 160 GB, Win XP HomeSP2, 16X DVD-ROM & ,6X DVD+/RW, IE7, OE6, DSL, via AT&T. I use these on a regular basis: Malwarebytes' Anti-Malware, Ad-Aware, Spybot, Spyware Blaster, Window Defender, BitDefender & Ccleaner "Shenan Stanley" <newshelper(a)gmail.com> wrote in message news:%23CcpCpZqKHA.3676(a)TK2MSFTNGP04.phx.gbl... > Dallas wrote: >> NEED YOUR HELP ASAP re: my keyboard - am using on screen keyboard - >> something is wrong. NONE OF THE KEYS are working. tried restore but >> it only goes back 1 day. tried resetting it and new batteries - >> neither worked. mouse works fine. ran security progs toshow no >> virus oranything wrong. THANKS VERY MUCH > > Tried... > > - Checking that the keyboard is plugged in (if not bluetooth) > - Replacing the keyboard with a known good keyboard > > You have not given enough information, really... > > - Is the keyboard USB or PS/2 (if either) > - Is the keyboard bluetooth? > - Does it (did it ever?) work in the system BIOS (if so - it may be a > driver issue, if not - it's likely to be a dead keyboard.) > > Essentially - it sounds like the keyboard is physically dead. Replace it > with a known good keyboard. > > Wireless keyboards, to me anyway - have always been a wash when it comes > to personal use. 1 in every 1000 might actually have a legitimate reason > for a wireless keyboard beyond stopping cable clutter and the ones > stopping the cable clutter seldom move the keyboard from its current > location meaning the cable would be a minimal issue - just a eye sore > (maybe.) > > -- > Shenan Stanley > MS-MVP > -- > How To Ask Questions The Smart Way > http://www.catb.org/~esr/faqs/smart-questions.html >
From: "Dallas" Jagged on 9 Feb 2010 12:35 its not dead 100% as i hit a ky nd the 'find' window opens. -- Dallas..... Dell P 4, 3GHz, 512 MB DDR SDRAM, 160 GB, Win XP HomeSP2, 16X DVD-ROM & ,6X DVD+/RW, IE7, OE6, DSL, via AT&T. I use these on a regular basis: Malwarebytes' Anti-Malware, Ad-Aware, Spybot, Spyware Blaster, Window Defender, BitDefender & Ccleaner "Dallas" <Jagged Edge(a)StillIStruggle> wrote in message news:ORm4h3aqKHA.728(a)TK2MSFTNGP04.phx.gbl... > > thanks - its a wireless kb, came w/ the package from dell. dont have > another kb. dont understand re; bios point. > -- > Dallas..... > > Dell P 4, 3GHz, 512 MB DDR SDRAM, 160 GB, Win XP HomeSP2, > 16X DVD-ROM & ,6X DVD+/RW, IE7, OE6, DSL, via AT&T. I use these on a > regular basis: Malwarebytes' Anti-Malware, Ad-Aware, Spybot, Spyware > Blaster, Window Defender, BitDefender & Ccleaner > > > "Shenan Stanley" <newshelper(a)gmail.com> wrote in message > news:%23CcpCpZqKHA.3676(a)TK2MSFTNGP04.phx.gbl... >> Dallas wrote: >>> NEED YOUR HELP ASAP re: my keyboard - am using on screen keyboard - >>> something is wrong. NONE OF THE KEYS are working. tried restore but >>> it only goes back 1 day. tried resetting it and new batteries - >>> neither worked. mouse works fine. ran security progs toshow no >>> virus oranything wrong. THANKS VERY MUCH >> >> Tried... >> >> - Checking that the keyboard is plugged in (if not bluetooth) >> - Replacing the keyboard with a known good keyboard >> >> You have not given enough information, really... >> >> - Is the keyboard USB or PS/2 (if either) >> - Is the keyboard bluetooth? >> - Does it (did it ever?) work in the system BIOS (if so - it may be a >> driver issue, if not - it's likely to be a dead keyboard.) >> >> Essentially - it sounds like the keyboard is physically dead. Replace it >> with a known good keyboard. >> >> Wireless keyboards, to me anyway - have always been a wash when it comes >> to personal use. 1 in every 1000 might actually have a legitimate reason >> for a wireless keyboard beyond stopping cable clutter and the ones >> stopping the cable clutter seldom move the keyboard from its current >> location meaning the cable would be a minimal issue - just a eye sore >> (maybe.) >> >> -- >> Shenan Stanley >> MS-MVP >> -- >> How To Ask Questions The Smart Way >> http://www.catb.org/~esr/faqs/smart-questions.html >> > >
From: Shenan Stanley on 9 Feb 2010 12:41
Dallas wrote: > its not dead 100% as i hit a ky nd the 'find' window opens. That's even worse. Get an inexpensive USB keyboard (buy, borrow) and see if it works. -- Shenan Stanley MS-MVP -- How To Ask Questions The Smart Way http://www.catb.org/~esr/faqs/smart-questions.html |