From: Bob Fry on
>>>>> "wr" == wr <wr(a)jr.> writes:

>> Does the device show up in Device Manager?

wr> I couldn't find Device Manager. I did a hard drive search and
wr> it came up with 0 results.


I suggest a Mac.

If a man would follow, today, the teachings of the Old Testament, he
would be a criminal. If he would follow strictly the teachings of the
New, he would be insane.
~ Robert G. Ingersoll
From: James D. Andrews on

<wr(a)jr.> wrote in message news:a76ad51ahssr7fo7tg0gtg5m721l4p2kkc(a)
> On Tue, 13 Oct 2009 14:27:36 -0500, "James D. Andrews"
> <jamesdandrews(a)> wrote:
>><wr(a)jr.> wrote in message
>>> On Mon, 12 Oct 2009 21:00:34 -0400, Paul <nospam(a)> wrote:
>>>>wr(a)jr. wrote:

>> 2. Try updating NVIDIA Graphics Driver manually
>> 3. Check the NVIDIA Corporation website for driver updates
>> 4. Check your computer manufacturer's website for driver updates
>>so I tried everything but the last thing. I downloaded the latest version:
>>which it appears I already had to begin with, and then searched for it on
>>hard drive. I found several other copies in a few different folders, so I
>>versions of the new one into every folder that had a copy already. I don't
>>remember it asking me if I wanted to replace the ones that were already
>>so could I still be having trouble with an old screwed up copy that it
>>bumping into without knowing there's a hopefully better copy right in the
>>folder? Or what? I got this computer used, and it has some stuff on it I
>>need or even want. Is there a way to find out what programs are using that
>>driver and remove everything associated with it if I don't want it, or
>>remove and reload it if I do?
>>Twice you reference putting the driver files into certain folders. Did
>>actually install these drivers?
> Maybe not...I don't know. Doing a search for
> 71.89_win2kxp_english.exe on the hard drive brings up two results
> for a 19,382 KB Application. They are located in:
> C:\cdj840\2kxpinf\enu\drivers\win2k_xp
> C:\Documents and Settings\Mike Ward\Desktop\K
> and both were created October 5, 2009. Both are File Version
>>Does the device show up in Device Manager?
> I couldn't find Device Manager. I did a hard drive search and it
> came up with 0 results.
>>If so, did you try to use the Update Driver function there?
>>You might also use Add/Remove Hardware to reinstall the device
> I don't know which device it would be. How to find out?

Are you familiar with the Control Panel? This has a lot of your basic tools
for operating windows. I'm going to walk you through the Settings path.
There are other ways to get there, but we'll just use this one for now.

But first, BACKUP your drivers and set a System Restore Point

You may want to print this out because of all the steps (simple steps, but
many). The steps I'm giving you are to Update Driver using the driver you
downloaded into whatever folder you put it in. Obviously, the steps vary
for other choices. Let's just use Update Driver now and see what happens.

Now, let's proceed.

To locate your Device Manager via Control Panel, select:
1) Start menu
2) Settings
3) Control Panel
The Control Panel has a whole bunch of different controls options.
The ones you should familiarize yourself with at the basic level are: Add
Hardware, Add or Remove Software, Display, and System. The others are
either more specific or more advanced and aren't relevant here.

Now to locate the Device Manager:
4) System
When you select System, it brings up a whole slew of information
with tabs including General, Computer Name, Hardware, Advanced, System
Restore, Automatic Updates, and Remote.
Copy down the info about your computer from the General tab for
future reference.

5) Hardware - Select the hardware tab and it will show Device Manager,
Drivers, and Hardware Profiles.

6) Device Manager - Select the Device Manager tab. This is what you're
looking for. After a few seconds, the Device Manager will display a list
of drop down categories of devices you can control. Among all the others,
you should have Display Adapters, Monitors, and Sound, Video and Game
Controllers. These three deal with your system graphics. We won't worry
about Imaging Devices and others at this point.

7) Select Display Adapters and it will drop down a list of display
devices the system recognizes. Your NVIDIA should be here.

8) Select the NVIDIA graphics device you are using. Right Click once to
show your options menu.

9) Select Properties. The Properties window should pop up. It has four
tabs: General, Driver, Details, and Resources. The two you need to worry
about are General and Driver.

10) General tab - This shows:
Device type (display adapters), the Manufacturer, and the
location of the device (PCI bus ... or something like that).
Device Status (with an info window and a Troubleshoot
Device usage: with the options Use This Device (Enable) and
Do Not Use This Device (Disable)

a) Make sure the Device Status says "This device is working
properly. If your are having problems with this device, click Troubleshoot
to start the Troubleshooter." DON'T CLICK Troubleshoot yet. We'll get into
that if updating your driver doesn't work.
b) Make sure the Device usage says Use this Device (enable). If
it doesn't, change it.

11) Driver tab - This shows the device and its own drivers along
with the Driver Provider, Driver Date, Driver Version, and Digital Signer.
It also has four buttons: Driver Details, Update Driver, Roll Back Driver,
and Uninstall.

12) Driver Details button - This will show all the driver files
associated with your device. Is there anything there?

13) Update Driver button - This will bring up the Hardware Update
Wizard. It will ask "Can Windows connect to Windows Update to search for
software?". Since you already have the updated driver downloaded and know
its location, you can select "No, not this time" and Click Next to continue.
(Usually, I let the system do its thing from this point on except
under specific circumstances. For our purposes, this is one of those

The wizard will state in bold "If your hardware came with an
installation CD or floppy disk, insert it now."
Then it asks "What do you want the wizard to do?"
a) If you want the system to do the job, select "Install the
software automatically (Recommended)."
b) If you want to go directly to the driver you have downloaded,
select "Install from a list or specific location (Advanced)."
Assuming this is what we're doing:
Click Next to Continue.

c) The wizard says "Please choose your search and installation
d) De-select "Search removable media" and Select "Include this
location in the search." Select the Browse button.

On the Browse for Folder window, follow your directory tree down
to whatever folder you have your Driver in and select that folder.

e) Hit OK and the window goes away. Back on the Hardware Update
Wizard, hit Next.

f) The wizard searches your file and sees if the driver you
downloaded is right. If not, it will say "Cannot Continue the Hardware
Update Wizard - The wizard could not find a better match for your hardware
than the software you currently have installed. Choose what you want to do.
To keep the current software, click Finish. To search again in another
location, click Back."
g) If the wizard finds one in that folder, it will display it.
Select it and go.
h) If the wizard doesn't, use the Back keys to go back to the
window that said "If your hardware came with an installation CD" and select
"Install the software automatically (Recommended)." It will search all over
for a better driver. If it finds one, it will come up with it and you
select it and go.

If this process doesn't solve your problem, you'll need to uninstall and
reinstall the driver or the uninstall and reinstall the hardware. Let us
know if so and we'll walk you through reinstalling.

Hope all this helps. If not, feel free to ignore it.