Need help with boot up problem.
in [Computer]
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From: dh on 27 Sep 2009 18:22 I've been having a lot of trouble trying to get this computer to boot up lately. Sometimes I get the option of starting in Safe Mode, and then restarting it will get it to start normally. I got an error message that included this: BCCode : 100000ea BCP1 : 83158020 BCP2 : 83168F60 BCP3 : F8C68CB4 BCP4 : 00000001 OSVer : 5_1_2600 SP : 2_0 Product : 768_1 C:\DOCUME~1\MIKEWA~1\LOCALS~1\Temp\WERb07f.dir00\Mini092409-02.dmp C:\DOCUME~1\MIKEWA~1\LOCALS~1\Temp\WERb07f.dir00\sysdata.xml Can anyone explain anything about what all that means, and what to do about it? I've also been having trouble because of not having an MSVCRT40.dll file, so I downloaded it but don't know exactly where I should put it. I also did a free scan that told me I've got over 200 problems with .dll files ect, but it would cost about $30 to "register" and get a working program to fix the problems. I've tried something like that before and it was a waste of $30. Is there something that really is free I could try to see if it helps? Thanks for any help! David
From: Bob Hobden on 27 Sep 2009 18:47 David wrote ... > I've been having a lot of trouble trying to get this computer to boot up > lately. Sometimes I get the > option of starting in Safe Mode, and then restarting it will get it to > start normally. I got an > error message that included this: > > BCCode : 100000ea BCP1 : 83158020 BCP2 : 83168F60 BCP3 : > F8C68CB4 > BCP4 : 00000001 OSVer : 5_1_2600 SP : 2_0 Product : 768_1 > > C:\DOCUME~1\MIKEWA~1\LOCALS~1\Temp\WERb07f.dir00\Mini092409-02.dmp > C:\DOCUME~1\MIKEWA~1\LOCALS~1\Temp\WERb07f.dir00\sysdata.xml > > Can anyone explain anything about what all that means, and what to do > about it? > > I've also been having trouble because of not having an MSVCRT40.dll file, > so I downloaded it but > don't know exactly where I should put it. I also did a free scan that told > me I've got over 200 > problems with .dll files ect, but it would cost about $30 to "register" > and get a working program to > fix the problems. I've tried something like that before and it was a waste > of $30. Is there > something that really is free I could try to see if it helps? > Try downloading and using the freeware... http://www.ccleaner.com/ and see if that improves the situation. -- Regards Bob Hobden just W. of London
From: Paul on 27 Sep 2009 19:31 dh@. wrote: > I've been having a lot of trouble trying to get this computer to boot up lately. Sometimes I get the > option of starting in Safe Mode, and then restarting it will get it to start normally. I got an > error message that included this: > > BCCode : 100000ea BCP1 : 83158020 BCP2 : 83168F60 BCP3 : F8C68CB4 > BCP4 : 00000001 OSVer : 5_1_2600 SP : 2_0 Product : 768_1 > > C:\DOCUME~1\MIKEWA~1\LOCALS~1\Temp\WERb07f.dir00\Mini092409-02.dmp > C:\DOCUME~1\MIKEWA~1\LOCALS~1\Temp\WERb07f.dir00\sysdata.xml > > Can anyone explain anything about what all that means, and what to do about it? > > I've also been having trouble because of not having an MSVCRT40.dll file, so I downloaded it but > don't know exactly where I should put it. I also did a free scan that told me I've got over 200 > problems with .dll files ect, but it would cost about $30 to "register" and get a working program to > fix the problems. I've tried something like that before and it was a waste of $30. Is there > something that really is free I could try to see if it helps? > > Thanks for any help! > David Could it be a variation on "Thread stuck in device driver" ? Check the stop codes here. http://aumha.org/a/stop.htm "Free scans" and magic fixes, aren't going to fix this. You need to determine what driver is doing it. Is the name of the driver in any of the error message ? Is there anything logged in Event Viewer ? Try to determine the driver at fault. Presumably that info is stored in the .dmp file. "How to read the small memory dump files that Windows creates for debugging" http://support.microsoft.com/kb/315263 I don't have a dumpchk.exe on my C: drive. But I did find one via KB838079 and a download link. The download is here. Extract it, to get a "dumpchk.exe". (I use 7ZIP to extract the files, without installing anything.) http://www.microsoft.com/downloads/details.aspx?FamilyId=49AE8576-9BB9-4126-9761-BA8011FABF38&displaylang=en&displaylang=en I tried running dumpchk from a command window, using a dump file I found in C:\WINDOWS\minidump and it works. This is what I did in a command window. C:\WINDOWS\Minidump> dumpchk Mini020609-01.dmp Turns out the one I just tested, is a sound driver crash. Paul
From: Charlie on 27 Sep 2009 20:06 <dh@.> wrote in message news:bmovb5luf66522rkradqdb25reeh1ival8(a)4ax.com... >snip< > I've also been having trouble because of not having an > MSVCRT40.dll file, so I downloaded > it but don't know exactly > where I should put it. MSVCRT40.dll is one of the Microsoft Visual C Runtime Library files and normally is located in the Windows/System32 directory of your boot drive. >snip< Charlie
From: dh on 28 Sep 2009 14:11
On Sun, 27 Sep 2009 19:31:02 -0400, Paul <nospam(a)needed.com> wrote: >dh@. wrote: >> I've been having a lot of trouble trying to get this computer to boot up lately. Sometimes I get the >> option of starting in Safe Mode, and then restarting it will get it to start normally. I got an >> error message that included this: >> >> BCCode : 100000ea BCP1 : 83158020 BCP2 : 83168F60 BCP3 : F8C68CB4 >> BCP4 : 00000001 OSVer : 5_1_2600 SP : 2_0 Product : 768_1 >> >> C:\DOCUME~1\MIKEWA~1\LOCALS~1\Temp\WERb07f.dir00\Mini092409-02.dmp >> C:\DOCUME~1\MIKEWA~1\LOCALS~1\Temp\WERb07f.dir00\sysdata.xml >> >> Can anyone explain anything about what all that means, and what to do about it? >> >> I've also been having trouble because of not having an MSVCRT40.dll file, so I downloaded it but >> don't know exactly where I should put it. I also did a free scan that told me I've got over 200 >> problems with .dll files ect, but it would cost about $30 to "register" and get a working program to >> fix the problems. I've tried something like that before and it was a waste of $30. Is there >> something that really is free I could try to see if it helps? >> >> Thanks for any help! >> David > >Could it be a variation on "Thread stuck in device driver" ? >Check the stop codes here. > >http://aumha.org/a/stop.htm > >"Free scans" and magic fixes, aren't going to fix this. You need >to determine what driver is doing it. Is the name of the driver >in any of the error message ? Is there anything logged in >Event Viewer ? Try to determine the driver at fault. > >Presumably that info is stored in the .dmp file. > >"How to read the small memory dump files that Windows creates for debugging" > >http://support.microsoft.com/kb/315263 > >I don't have a dumpchk.exe on my C: drive. But I did find one >via KB838079 and a download link. The download is here. Extract >it, to get a "dumpchk.exe". (I use 7ZIP to extract the files, without >installing anything.) > >http://www.microsoft.com/downloads/details.aspx?FamilyId=49AE8576-9BB9-4126-9761-BA8011FABF38&displaylang=en&displaylang=en > >I tried running dumpchk from a command window, using a dump file I >found in C:\WINDOWS\minidump and it works. This is what I >did in a command window. > >C:\WINDOWS\Minidump> dumpchk Mini020609-01.dmp > >Turns out the one I just tested, is a sound driver crash. > > Paul I found the Minidump folder, and there's one named Mini092709-01.dmp so that might have the info needed to figure out the problem, but I haven't been able to find Dumpchk even at the link you provided, nor have I been able to open it with anything else. |