Need help with boot up problem.
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From: Paul on 28 Sep 2009 15:31 dh@. wrote: > On Sun, 27 Sep 2009 19:31:02 -0400, Paul <nospam(a)needed.com> wrote: > >> dh@. wrote: >>> I've been having a lot of trouble trying to get this computer to boot up lately. Sometimes I get the >>> option of starting in Safe Mode, and then restarting it will get it to start normally. I got an >>> error message that included this: >>> >>> BCCode : 100000ea BCP1 : 83158020 BCP2 : 83168F60 BCP3 : F8C68CB4 >>> BCP4 : 00000001 OSVer : 5_1_2600 SP : 2_0 Product : 768_1 >>> >>> C:\DOCUME~1\MIKEWA~1\LOCALS~1\Temp\WERb07f.dir00\Mini092409-02.dmp >>> C:\DOCUME~1\MIKEWA~1\LOCALS~1\Temp\WERb07f.dir00\sysdata.xml >>> >>> Can anyone explain anything about what all that means, and what to do about it? >>> >>> I've also been having trouble because of not having an MSVCRT40.dll file, so I downloaded it but >>> don't know exactly where I should put it. I also did a free scan that told me I've got over 200 >>> problems with .dll files ect, but it would cost about $30 to "register" and get a working program to >>> fix the problems. I've tried something like that before and it was a waste of $30. Is there >>> something that really is free I could try to see if it helps? >>> >>> Thanks for any help! >>> David >> Could it be a variation on "Thread stuck in device driver" ? >> Check the stop codes here. >> >> http://aumha.org/a/stop.htm >> >> "Free scans" and magic fixes, aren't going to fix this. You need >> to determine what driver is doing it. Is the name of the driver >> in any of the error message ? Is there anything logged in >> Event Viewer ? Try to determine the driver at fault. >> >> Presumably that info is stored in the .dmp file. >> >> "How to read the small memory dump files that Windows creates for debugging" >> >> http://support.microsoft.com/kb/315263 >> >> I don't have a dumpchk.exe on my C: drive. But I did find one >> via KB838079 and a download link. The download is here. Extract >> it, to get a "dumpchk.exe". (I use 7ZIP to extract the files, without >> installing anything.) >> >> http://www.microsoft.com/downloads/details.aspx?FamilyId=49AE8576-9BB9-4126-9761-BA8011FABF38&displaylang=en&displaylang=en >> >> I tried running dumpchk from a command window, using a dump file I >> found in C:\WINDOWS\minidump and it works. This is what I >> did in a command window. >> >> C:\WINDOWS\Minidump> dumpchk Mini020609-01.dmp >> >> Turns out the one I just tested, is a sound driver crash. >> >> Paul > > I found the Minidump folder, and there's one named Mini092709-01.dmp so that > might have the info needed to figure out the problem, but I haven't been able to > find Dumpchk even at the link you provided, nor have I been able to open it with > anything else. Did you download the file from here ? I downloaded this some time ago. The file is WindowsXP-KB838079-SupportTools-ENU.exe and is 4,934,480 bytes. http://www.microsoft.com/downloads/details.aspx?FamilyId=49AE8576-9BB9-4126-9761-BA8011FABF38&displaylang=en&displaylang=en Inside that file, are four files. (I use 7zip to open the file and tell me this. I can continue to burrow down inside the files as needed.) support.cab suptools.msi sup_pro.cab sup_srv.cab There is a dumpchk.exe in support.cab. I expect, if you just execute the download, the Microsoft package will install, and *somewhere* on your computer, you'll have dumpchk.exe. It is a tiny program, like 5KB or so. I copy that file into the minidump folder, so I don't have to worry about the execution path for it. Then, I run a command window, and CD to the minidump folder, then execute the command to parse the dump. Text gets dumped into the window, and you have to scroll back a bit, to see the whole thing. And if that isn't the case, and the Microsoft file doesn't install anything, then get a copy of 7ZIP and just continue extracting until you get it. On your first extraction, you'd get four files. Then, you'd use 7ZIP again, to extract the contents of support.cab . Then, you should have a large list of files, one of which is dumpchk.exe . 7ZIP doesn't work on all CAB files. It won't touch ones from Installshield for example. But these CABs are open ones, so it works fine. HTH, Paul
From: Sjouke Burry on 28 Sep 2009 15:41 dh@. wrote: > On Sun, 27 Sep 2009 19:31:02 -0400, Paul <nospam(a)needed.com> wrote: > >> dh@. wrote: >>> I've been having a lot of trouble trying to get this computer to boot up lately. Sometimes I get the >>> option of starting in Safe Mode, and then restarting it will get it to start normally. I got an >>> error message that included this: >>> >>> BCCode : 100000ea BCP1 : 83158020 BCP2 : 83168F60 BCP3 : F8C68CB4 >>> BCP4 : 00000001 OSVer : 5_1_2600 SP : 2_0 Product : 768_1 >>> >>> C:\DOCUME~1\MIKEWA~1\LOCALS~1\Temp\WERb07f.dir00\Mini092409-02.dmp >>> C:\DOCUME~1\MIKEWA~1\LOCALS~1\Temp\WERb07f.dir00\sysdata.xml >>> >>> Can anyone explain anything about what all that means, and what to do about it? >>> >>> I've also been having trouble because of not having an MSVCRT40.dll file, so I downloaded it but >>> don't know exactly where I should put it. I also did a free scan that told me I've got over 200 >>> problems with .dll files ect, but it would cost about $30 to "register" and get a working program to >>> fix the problems. I've tried something like that before and it was a waste of $30. Is there >>> something that really is free I could try to see if it helps? >>> >>> Thanks for any help! >>> David >> Could it be a variation on "Thread stuck in device driver" ? >> Check the stop codes here. >> >> http://aumha.org/a/stop.htm >> >> "Free scans" and magic fixes, aren't going to fix this. You need >> to determine what driver is doing it. Is the name of the driver >> in any of the error message ? Is there anything logged in >> Event Viewer ? Try to determine the driver at fault. >> >> Presumably that info is stored in the .dmp file. >> >> "How to read the small memory dump files that Windows creates for debugging" >> >> http://support.microsoft.com/kb/315263 >> >> I don't have a dumpchk.exe on my C: drive. But I did find one >> via KB838079 and a download link. The download is here. Extract >> it, to get a "dumpchk.exe". (I use 7ZIP to extract the files, without >> installing anything.) >> >> http://www.microsoft.com/downloads/details.aspx?FamilyId=49AE8576-9BB9-4126-9761-BA8011FABF38&displaylang=en&displaylang=en >> >> I tried running dumpchk from a command window, using a dump file I >> found in C:\WINDOWS\minidump and it works. This is what I >> did in a command window. >> >> C:\WINDOWS\Minidump> dumpchk Mini020609-01.dmp >> >> Turns out the one I just tested, is a sound driver crash. >> >> Paul > > I found the Minidump folder, and there's one named Mini092709-01.dmp so that > might have the info needed to figure out the problem, but I haven't been able to > find Dumpchk even at the link you provided, nor have I been able to open it with > anything else. M$ claims that it is part of service pack 2,support tools. The following is a list of all Support Tools in Service Pack 2: * acldiag.exe * activate.exe * addiag.exe * adprop.dll * adsiedit.msc * apimon.exe * apmstat.exe * bindiff.exe * bitsadmin.exe * browstat.exe * cabarc.exe * clonepr.dll * depends.exe * dfsutil.exe * dhcploc.exe * diruse.exe * dmdiag.exe * dnscmd.exe * dsacls.exe * dsastat.exe * dskprobe.exe * dumpchk.exe etc,etc,etc. It might be XP pro however.?
From: critcher on 29 Sep 2009 14:54 <dh@.> wrote in message news:bmovb5luf66522rkradqdb25reeh1ival8(a)4ax.com... > I've been having a lot of trouble trying to get this computer to boot up > lately. Sometimes I get the > option of starting in Safe Mode, and then restarting it will get it to > start normally. I got an > error message that included this: > > BCCode : 100000ea BCP1 : 83158020 BCP2 : 83168F60 BCP3 : > F8C68CB4 > BCP4 : 00000001 OSVer : 5_1_2600 SP : 2_0 Product : 768_1 > > C:\DOCUME~1\MIKEWA~1\LOCALS~1\Temp\WERb07f.dir00\Mini092409-02.dmp > C:\DOCUME~1\MIKEWA~1\LOCALS~1\Temp\WERb07f.dir00\sysdata.xml > > Can anyone explain anything about what all that means, and what to do > about it? > > I've also been having trouble because of not having an MSVCRT40.dll file, > so I downloaded it but > don't know exactly where I should put it. I also did a free scan that told > me I've got over 200 > problems with .dll files ect, but it would cost about $30 to "register" > and get a working program to > fix the problems. I've tried something like that before and it was a waste > of $30. Is there > something that really is free I could try to see if it helps? > > Thanks for any help! > David critcher said........................... get yourself combofix and run it, it will clear anything and set your machine right.
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