From: LisaH on
I can't seem to delete an outgoing message that is too large. When I try it
says it is already sending. When it stops trying and gives an error message
it still won't let me delete. How do I get it out of my Outbox?
From: VanguardLH on
LisaH wrote:

> I can't seem to delete an outgoing message that is too large. When I try it
> says it is already sending. When it stops trying and gives an error message
> it still won't let me delete. How do I get it out of my Outbox?

Delete an item stuck in the Outbox folder:
- Load Outlook.
- Put Outlook in offline mode (File -> Work Offline: enable).
- Exit Outlook.
- Load Outlook in its safe mode ("outlook.exe /safe").
- Delete the stuck item in the Outbox folder. If you don't want the
item to move into the Deleted Items folder, use Shift+Del to
permanently delete the item.
- Put Outlook in online mode (File -> Work Offline: disable).
- Restart Outlook in its normal mode.