P4P800-X SATA Drive locks up with XP
in [Asus]
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From: Negotiator on 21 Jun 2005 13:53 please help. using P4P800-X with 1008 bios. WinXP Pro SP2, 1GB Ram, 2 IDE HD, one 220GB SATA. long access on SATA such as watching movie or compressing large files on this drive will lock up my computer. Never had this problem with the other 2 IDE drive.
From: Paul on 21 Jun 2005 17:44 In article <42b85417$0$31196$9a6e19ea(a)unlimited.newshosting.com>, <Negotiator> wrote: > please help. using P4P800-X with 1008 bios. WinXP Pro SP2, 1GB Ram, > 2 IDE HD, one 220GB SATA. long access on SATA such as watching movie > or compressing large files on this drive will lock up my computer. > Never had this problem with the other 2 IDE drive. Based on the BIOS history, I would be trying the latest beta BIOS, like 1008.004, on the off-chance that they fixed your problem after the 1008 release. ****************** P4P800-X [ 1008 ] Fix system is unstable when system is being overclocked and use a SATA HDD at the same time. [ 1007 ] Fix system boot failed when CD-ROM(2nd boot device) removed. Fix "Overclocking fail string appear after AC power loss issue" [ 1006 ] Patch clock Generator outputs incorrect frequency after resuming from S3 state. Patch system will be wake up by LAN when Onboard Lan disabled. Fix system resume time from S3 state is too long. [ 1005 ] Patch Power LED turning on after AC power pluged. [ 1004 ] Add CPU lock free function. Fix not Beep sound when without memory. Add Beep sound when find VGA. Fix CPU Frequency show error in setup menu. [ 1003 ] Support new CPUs. Fix system will show inaccurate speed when FSB 533 CPU is installed. [ 1002 ] Fix 3Com PCI Lan Card causes system to hang during download. [ 1001 ] First release. ****************** When I look at the ICH5 datasheet, it has a separate 100MHz input for the SATA clock. It could be that the SATA problems are caused by the clock generator running too far from its 100MHz frequency. Even though your BIOS has an AGP/PCI lock (set "AGP/PCI Frequency" to 66.66/33.33), that doesn't guarantee that the SATA is locked also. It would be good to find a program like clockgen (cpuid.com), to try to verify the frequencies being used, but I cannot tell what kind of clock generator chip is used on your board. Paul
From: Negotiator on 22 Jun 2005 13:24 I tried it with bios version 1008, but still persist. Asus tech told me to revert back to 1004. Now I cant even format the drive. Seagate tech told me to reinstall controller. Where can I find the control driver? tia... Path: unlimited.newshosting.com!dartmaster!63.218.45.62.MISMATCH!newshosting.com!s02-b03.iad01!newsfeeds.sol.net!news.maxwell.syr.edu!border1.nntp.dca.giganews.com!nntp.giganews.com!atl-c02.usenetserver.com!atl-c06.usenetserver.com!nf3.bellglobal.com!nf1.bellglobal.com!nf2.bellglobal.com!news20.bellglobal.com.POSTED!NewsWatcher!user From: nospam(a)needed.com (Paul) Newsgroups: alt.comp.periphs.mainboard.asus Subject: Re: P4P800-X SATA Drive locks up with XP Message-ID: <nospam-2106051744000001(a)192.168.1.178> References: <42b85417$0$31196$9a6e19ea(a)unlimited.newshosting.com> Lines: 58 Date: Tue, 21 Jun 2005 17:44:00 -0400 NNTP-Posting-Host: 64.230.22.46 X-Complaints-To: abuse(a)sympatico.ca X-Trace: news20.bellglobal.com 1119390332 64.230.22.46 (Tue, 21 Jun 2005 17:45:32 EDT) NNTP-Posting-Date: Tue, 21 Jun 2005 17:45:32 EDT Organization: Bell Sympatico Xref: unlimited.newshosting.com alt.comp.periphs.mainboard.asus:267771 In article <42b85417$0$31196$9a6e19ea(a)unlimited.newshosting.com>, <Negotiator> wrote: > please help. using P4P800-X with 1008 bios. WinXP Pro SP2, 1GB Ram, > 2 IDE HD, one 220GB SATA. long access on SATA such as watching movie > or compressing large files on this drive will lock up my computer. > Never had this problem with the other 2 IDE drive. Based on the BIOS history, I would be trying the latest beta BIOS, like 1008.004, on the off-chance that they fixed your problem after the 1008 release. ****************** P4P800-X [ 1008 ] Fix system is unstable when system is being overclocked and use a SATA HDD at the same time. [ 1007 ] Fix system boot failed when CD-ROM(2nd boot device) removed. Fix "Overclocking fail string appear after AC power loss issue" [ 1006 ] Patch clock Generator outputs incorrect frequency after resuming from S3 state. Patch system will be wake up by LAN when Onboard Lan disabled. Fix system resume time from S3 state is too long. [ 1005 ] Patch Power LED turning on after AC power pluged. [ 1004 ] Add CPU lock free function. Fix not Beep sound when without memory. Add Beep sound when find VGA. Fix CPU Frequency show error in setup menu. [ 1003 ] Support new CPUs. Fix system will show inaccurate speed when FSB 533 CPU is installed. [ 1002 ] Fix 3Com PCI Lan Card causes system to hang during download. [ 1001 ] First release. ****************** When I look at the ICH5 datasheet, it has a separate 100MHz input for the SATA clock. It could be that the SATA problems are caused by the clock generator running too far from its 100MHz frequency. Even though your BIOS has an AGP/PCI lock (set "AGP/PCI Frequency" to 66.66/33.33), that doesn't guarantee that the SATA is locked also. It would be good to find a program like clockgen (cpuid.com), to try to verify the frequencies being used, but I cannot tell what kind of clock generator chip is used on your board. Paul **********End Of Post*************
From: Paul on 22 Jun 2005 17:21 In article <42b99eb5$0$26739$9a6e19ea(a)unlimited.newshosting.com>, <Negotiator> wrote: > I tried it with bios version 1008, but still persist. Asus tech > told me to revert back to 1004. Now I cant even format the drive. > Seagate tech told me to reinstall controller. Where can I find the > control driver? > > tia... > There are the chipset drivers, like maybe "infinst_autol.exe" on the motherboard CD. But chipset drivers mainly help with enumeration - I don't know if there are any disk drivers involved there or not. You could go to the Device Manager and try updating a driver there. It could be the driver is built into Windows, so Windows will have a default driver it is using. I don't have any SATA drives here, so cannot help with that. I find the Seagate tech suggestion a trifle irresponsible, as you could really mess up your system by fiddling with the drivers. I suppose a restore point could be used to bring you back to a working state, so you may want to investigate how that works and what to do in advance. I have an alternate suggestion. What happens if you disconnect everything except a CDROM drive and the SATA drive ? Insert your Windows CD and try to install Windows on the SATA drive. That would be the equivalent of reinstalling any drivers, and won't mess up your other (working) drives. Make notes of where the other drive(s) were plugged in, before attempting this. If the drive will agree to do this, then perhaps the Seagate tech is right, and there is some issue with drivers. If Windows still cannot access the drive, it is time for Seatools. If this was my system, I would be backing up my current boot drive, so if for any reason, messing with the drivers prevents the system from being booted, you have a recovery strategy. I always keep spare disks around for situations like this. Cloning exact images of disks is the method I use for backup. Have you looked here ? http://www.seagate.com/support/seatools/ Perhaps downloading the desktop version, and preparing a boot floppy, would allow your SATA drive to be tested for hardware problems. Like all these tools, I don't know what flavors of SATA chips are supported on motherboards by the disk test tools, but if any SATA interface is going to work, it is going to be the ones on an Intel Southbridge, due to the emulation that Intel uses. (As in the Windows installer suggestion above, never run potentially destructive tools with your good working drives connected - if in doubt, only the target of the test should be connected, so no accidents happen.) Paul
From: Negotiator on 23 Jun 2005 13:36 Thanks Paul! I've already tried seatools desktop, it says the drive is fine. I also tried updating from windows, nothing seems to make a different. Today I went to my vendor and got a new drive, and still I have the same problem. Any other suggestion? Could it be a defective mainboard? > I tried it with bios version 1008, but still persist. Asus tech > told me to revert back to 1004. Now I cant even format the drive. > Seagate tech told me to reinstall controller. Where can I find the > control driver? > > tia... > There are the chipset drivers, like maybe "infinst_autol.exe" on the motherboard CD. But chipset drivers mainly help with enumeration - I don't know if there are any disk drivers involved there or not. You could go to the Device Manager and try updating a driver there. It could be the driver is built into Windows, so Windows will have a default driver it is using. I don't have any SATA drives here, so cannot help with that. I find the Seagate tech suggestion a trifle irresponsible, as you could really mess up your system by fiddling with the drivers. I suppose a restore point could be used to bring you back to a working state, so you may want to investigate how that works and what to do in advance. I have an alternate suggestion. What happens if you disconnect everything except a CDROM drive and the SATA drive ? Insert your Windows CD and try to install Windows on the SATA drive. That would be the equivalent of reinstalling any drivers, and won't mess up your other (working) drives. Make notes of where the other drive(s) were plugged in, before attempting this. If the drive will agree to do this, then perhaps the Seagate tech is right, and there is some issue with drivers. If Windows still cannot access the drive, it is time for Seatools. If this was my system, I would be backing up my current boot drive, so if for any reason, messing with the drivers prevents the system from being booted, you have a recovery strategy. I always keep spare disks around for situations like this. Cloning exact images of disks is the method I use for backup. Have you looked here ? http://www.seagate.com/support/seatools/ Perhaps downloading the desktop version, and preparing a boot floppy, would allow your SATA drive to be tested for hardware problems. Like all these tools, I don't know what flavors of SATA chips are supported on motherboards by the disk test tools, but if any SATA interface is going to work, it is going to be the ones on an Intel Southbridge, due to the emulation that Intel uses. (As in the Windows installer suggestion above, never run potentially destructive tools with your good working drives connected - if in doubt, only the target of the test should be connected, so no accidents happen.) Paul **********End Of Post*************
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