From: Bill Anderson on 14 Jan 2007 14:20
Will Bradshaw wrote:
> Captain Midnight wrote:
>> Use the Add Hardware wizard in Control Panel to install the VGA
>> driver. Don't know why but had to do it once even though XP was using
> I've tried that several times, selecting every single option, and none work,
> with that method I get 'There was a problem installing this hardware:
> RADEON 9800 PRO
> An error occurred during the installation of the device
> The system cannot find the file specified.'
> I've tried it by pointing to several different driver versions, but always
> get the same error message, Is there any way I can find out what file is
> being specified and does anyone have any more suggestions?
>> Probably would be a good idea to use the manual uninstall
>> instructions at ati.com/install to make sure everything is clean.
> Thanks, but I've already tried that.
Will, I've been exactly where you are with my AIW 9600XT and before that
my 8500DV. Yes, I know that VGA driver problem all too well. Actually
I think I once was able to re-install the VGA drivers from my WinXP
installation disk, or maybe I pointed the driver wizard to the system32
directory and it found what it was looking for. I just don't remember.
The fact is, I never found an elegant solution to the problem -- I just
finally took the sledgehammer approach and reformatted my drive and
re-installed Windows and re-installed the ATI drivers from scratch.
That worked just fine.
I can easily do something like that because I keep all my data files in
a partition separate from my OS and applications partition. I install
everything carefully, making sure my All in Wonder is playing TV
properly and everything else is working fine -- sound, printer, Office,
etc. etc. etc. -- and I point everything toward my data files on the
separate partition. (Examples: Microsoft Word is installed on C: but
it knows to look at D: for my documents. Also, my All in Wonder is
installed on C: but it knows to save TV captures on D:.) Then I back up
the entire C: partition using Norton Ghost. It takes up most of two DVDs.
Then, when I find myself in a pickle like the one you're in now, I just
pull out the backup DVDs and overwrite the problem -- replacing
everything on C:. Sure, if months have gone by since the last backup I
may have to reinstall a few new applications and get my virus database
up to date and reinstall all the Microsoft patches that have been issued
since the last backup -- but that doesn't take too long. And my system
is humming again just like it was after the clean install that I'd
backed up. Of course it's a little trouble, but for me at least it's
proven to be a much easier process than puzzling out a solution to the
ATI driver mystery.
I don't need to do this very often, thank goodness. But a few months
ago my AIW just inexplicably quit working and no
uninstalling/reinstalling of drivers, Catalyst, MMC, etc. would fix it.
So out came the backup disks and soon my problem was solved.
I realize this is no solution for your current problem. Just thought
you might like to know how one person manages the ATI driver mess.
I am the Mighty Favog
From: Julian Richards on 14 Jan 2007 15:40
On Sun, 14 Jan 2007 11:35:42 -0600, "Randy" <cakeman47(a)hotmail.com>
>Have you tried installing from safe mode? Not sure if you can but sometimes
>safe mode will let you install things easier. Others may know if this will
How about the technique of running the official uninstaller, run
Driver Cleaner, reboot and install. I found this as the only way to
get the drivers (in my case Omegas) to install to the latest version
Omega has out. There seems to have been something lurking from a
previous install. I believe that in my case it was linked to the soft
mod but it does show how files seem to hang on even when they are
supposed to have gone.
Website of "Robot Wars" middleweight "Broadsword IV"
From: Will Bradshaw on 14 Jan 2007 16:49
> Do you have Anti Virus software enabled? ATI says to disable it if
> you do or drivers may not install correctly. BUT I have had no real
> problems if I forget to turn it off
I had NIS 07 installed, but because I was getting cross and trying anything
I uninstalled it, and it still wouldn't work. I don't usually get problems
with it either.
From: Will Bradshaw on 14 Jan 2007 16:55
> Have you tried installing from safe mode? Not sure if you can but
> sometimes safe mode will let you install things easier. Others may
> know if this will work.
I hadn't actually tried that, so I did. I ran the ATI Software uninstall
utility for the 583 time and restarted into safe mode, ran the installer and
got the same error message. Then it came up with an add new hardware
wizard, and I told it to install automatically, expecting it to fail again,
which it did, and it asked me to restart, so I did, I opened device manager
and somehow it was installed and working. The driver (which it found on the
Connect 3D CD I had left in the drive) is a bit ancient, but I'm not about
to attempt to update it. I'll play AOE III for a bit and see how that goes
then I'll post an update.
From: Will Bradshaw on 15 Jan 2007 02:21
Will Bradshaw wrote:
> I opened device manager and somehow it was installed and
> working. The driver (which it found on the Connect 3D CD I had left
> in the drive) is a bit ancient, but I'm not about to attempt to
> update it. I'll play AOE III for a bit and see how that goes then
> I'll post an update.
I played it for an hour and it didn't crash or freeze, the graphics looked
good, and it wasn't running slowly, so it seems to be fixed. I noticed that
a couple of shadows wern't quite as good as I think they used to be, and I
didn't see any birds, but that might have been the map I was playing.
Anyway thanks for all the suggestions, even though the stupid thing just
decided to install its self in the end.