Routing and Remote Access
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From: Terence Liu [MSFT] on 10 Aug 2007 06:34 Hello Rob, Thank you for your reply. From your current situation, I think your RRAS system file may corrupted. We need to complete repair your RRAS by RARepair.exe tool. To get the RARepair.ext tool, you need to call our CSS support. To obtain the phone numbers for specific technology request please take a look at the web site listed below. http://support.microsoft.com/default.aspx?scid=fh;EN-US;PHONENUMBERS If you are outside the US please see http://support.microsoft.com for regional support phone numbers. Thank you for your understanding. If you have any questions or concerns related to this issue, please let me know. Best regards, Terence Liu(MSFT) Microsoft CSS Online Newsgroup Support Get Secure! - www.microsoft.com/security ===================================================== This newsgroup only focuses on SBS technical issues. If you have issues regarding other Microsoft products, you'd better post in the corresponding newsgroups so that they can be resolved in an efficient and timely manner. You can locate the newsgroup here: http://www.microsoft.com/communities/newsgroups/en-us/default.aspx When opening a new thread via the web interface, we recommend you check the "Notify me of replies" box to receive e-mail notifications when there are any updates in your thread. When responding to posts via your newsreader, please "Reply to Group" so that others may learn and benefit from your issue. Microsoft engineers can only focus on one issue per thread. Although we provide other information for your reference, we recommend you post different incidents in different threads to keep the thread clean. In doing so, it will ensure your issues are resolved in a timely manner. For urgent issues, you may want to contact Microsoft CSS directly. Please check http://support.microsoft.com for regional support phone numbers. Any input or comments in this thread are highly appreciated. ===================================================== This posting is provided "AS IS" with no warranties, and confers no rights. -------------------- | Thread-Topic: Routing and Remote Access | thread-index: AcfaiR7jdbocJ0QMQuSdEorv+B9xug== | X-WBNR-Posting-Host: 207.46.19.197 | From: =?Utf-8?B?Um9i?= <Rob(a)discussions.microsoft.com> | References: <5DC0EC4E-3921-43DE-9474-285244072E37(a)microsoft.com> <22m#p9Y2HHA.6140(a)TK2MSFTNGHUB02.phx.gbl> <36FE5DED-E1C6-488C-A22C-95B28E00F379(a)microsoft.com> <tdjLYJn2HHA.4200(a)TK2MSFTNGHUB02.phx.gbl> | Subject: RE: Routing and Remote Access | Date: Thu, 9 Aug 2007 06:28:06 -0700 | Lines: 295 | Message-ID: <561992C6-41E5-404D-B1D8-8C6F509B3080(a)microsoft.com> | MIME-Version: 1.0 | Content-Type: text/plain; | charset="Utf-8" | Content-Transfer-Encoding: 7bit | X-Newsreader: Microsoft CDO for Windows 2000 | Content-Class: urn:content-classes:message | Importance: normal | Priority: normal | X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.2826 | Newsgroups: microsoft.public.windows.server.sbs | Path: TK2MSFTNGHUB02.phx.gbl | Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.windows.server.sbs:55461 | NNTP-Posting-Host: tk2msftsbfm01.phx.gbl 10.40.244.148 | X-Tomcat-NG: microsoft.public.windows.server.sbs | | Terence- | I followed your steps and it did not help. I still can not start the service. | | | "Terence Liu [MSFT]" wrote: | | > Hello Rob, | > | > Thank you for kind update. | > | > After analyze your log files, I think this issue may occur if the | > Oledb32.dll and Oledb32r.dll files are incorrectly registered. This | > condition may be caused by a third-party program that is installed on the | > computer. | > | > To resolve this issue, follow these steps. | > | > Step 1: Verify that the Administrators Group Has Full Control Permissions | > Verify that the Administrators group has Full Control permissions to the | > following files (if present) and folders, where Drive is the drive on which | > Windows is installed: | > | > Drive :\Winnt\System32\Ias | > Drive :\Winnt\System32\Ias\Ias.mdb | > Drive :\Winnt\System32\Ias\Dnary.mdb | > Drive :\Winnt\Temp | > | > To do this: | > 1. Start Windows Explorer, locate and right-click the file or folder, and | > then click Properties. | > 2. Click the Security tab. | > 3. Verify that the Administrators group is displayed in the Name list and | > that it has Full Control permissions to the file or folder. | > | > If the Administrators group does not appear on the Name list, add it. To do | > this, follow these steps: | > a. Click Add. | > b. In the Select Users or Groups dialog box, click Administrators, click | > Add, and then click OK. | > c. To assign Full Control permission, click Administrators in the Name | > list, and then in the Permissions list, click to select the Allow check box | > next to Full Control. | > d. Click OK. | > | > Step 2: Reregister the Oledb32.dll and Oledb32r.dll Files | > To register the Oledb32.dll and Oledb32r.dll files: | > 1. Click Start, and then click Run. | > 2. In the Open box, type cmd , and then click OK. | > 3. At the command prompt, type the following lines, pressing ENTER after | > each line (where Drive is the letter of the drive on which Windows is | > installed): | > Drive : | > | > cd program files\common files\system\ole db | > regsvr32 oledb32.dll | > regsvr32 oledb32r.dll | > | > 4. Click OK when you receive the messages that the operation succeeded. | > 5. Type exit to close the command prompt. | > | > Step 3: Register the vbscript.dll | > regsvr32 c:\windows\system32\vbscript.dll | > | > Then, try to start the RRAS. | > | > If we still cannot resolve this issue after we perform the above steps, we | > may need the tool RARepair to repair your RRAS. | > | > I hope these steps will give you some help. | > | > Thanks and have a nice day! | > | > Best regards, | > | > Terence Liu(MSFT) | > | > Microsoft CSS Online Newsgroup Support | > | > Get Secure! - www.microsoft.com/security | > | > ===================================================== | > This newsgroup only focuses on SBS technical issues. If you have issues | > regarding other Microsoft products, you'd better post in the corresponding | > newsgroups so that they can be resolved in an efficient and timely manner. | > You can locate the newsgroup here: | > http://www.microsoft.com/communities/newsgroups/en-us/default.aspx | > | > When opening a new thread via the web interface, we recommend you check the | > "Notify me of replies" box to receive e-mail notifications when there are | > any updates in your thread. When responding to posts via your newsreader, | > please "Reply to Group" so that others may learn and benefit from your | > issue. | > | > Microsoft engineers can only focus on one issue per thread. Although we | > provide other information for your reference, we recommend you post | > different incidents in different threads to keep the thread clean. In doing | > so, it will ensure your issues are resolved in a timely manner. | > | > For urgent issues, you may want to contact Microsoft CSS directly. Please | > check http://support.microsoft.com for regional support phone numbers. | > | > Any input or comments in this thread are highly appreciated. | > ===================================================== | > | > This posting is provided "AS IS" with no warranties, and confers no rights. | > | > -------------------- | > | Thread-Topic: Routing and Remote Access | > | thread-index: AcfZuu3QW7+SXiUPTCCxZ1x9jCWqsA== | > | X-WBNR-Posting-Host: 207.46.192.207 | > | From: =?Utf-8?B?Um9i?= <Rob(a)discussions.microsoft.com> | > | References: <5DC0EC4E-3921-43DE-9474-285244072E37(a)microsoft.com> | > <22m#p9Y2HHA.6140(a)TK2MSFTNGHUB02.phx.gbl> | > | Subject: RE: Routing and Remote Access | > | Date: Wed, 8 Aug 2007 05:52:08 -0700 | > | Lines: 140 | > | Message-ID: <36FE5DED-E1C6-488C-A22C-95B28E00F379(a)microsoft.com> | > | MIME-Version: 1.0 | > | Content-Type: text/plain; | > | charset="Utf-8" | > | Content-Transfer-Encoding: 7bit | > | X-Newsreader: Microsoft CDO for Windows 2000 | > | Content-Class: urn:content-classes:message | > | Importance: normal | > | Priority: normal | > | X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.2826 | > | Newsgroups: microsoft.public.windows.server.sbs | > | Path: TK2MSFTNGHUB02.phx.gbl | > | Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.windows.server.sbs:55188 | > | NNTP-Posting-Host: tk2msftsbfm01.phx.gbl 10.40.244.148 | > | X-Tomcat-NG: microsoft.public.windows.server.sbs | > | | > | The first steps did not help so I'm sending you the reports. | > | | > | | > | "Terence Liu [MSFT]" wrote: | > | | > | > Hello Rob, | > | > | > | > Thank you for posting here. | > | > | > | > According to your description, I understand that you get error when you | > try | > | > to start the RRAS on SBS. If I have misunderstood the problem, please | > don't | > | > hesitate to let me know. | > | > | > | > Based on my research, I suggest we try the following steps to see if we | > can | > | > resolve this issue: | > | > | > | > I. I suggest we try to disable the RRAS and reconfigure all settings in | > | > RRAS: | > | > | > | > 1. Disable RRAS | > | > | > | > a. Schedule a network down time. | > | > | > | > b. Please open Routing and Remote Access console on SBS thru run | > command | > | > "rrasmgmt.msc" | > | > | > | > c. Right click the SBSname (local), select Disable Routing and Remote | > | > Access console | > | > | > | > The step will drop out all settings in RRAS. Then, we have to Rerun the | > | > CEICW to recreate the settings. | > | > | > | > 2. Go through the follow KB and Rerun CEICW again carefully. The CEICW | > will | > | > reconfigure the RRAS: | > | > | > | > How to configure Internet access in Windows Small Business Server 2003 | > | > http://support.microsoft.com/kb/825763/en-us | > | > | > | > Detailed steps for your reference: | > | > | > | > II. Please ensure you have install the SBS 2003 sp1 on your server: | > | > | > | > Downloading and Installing Windows Small Business Server 2003 Service | > Pack 1 | > | > | > http://download.microsoft.com/download/e/0/f/e0fee8ce-768d-41c0-8871-9bc48e0 | > | > b3fc3/ToDownLoadFilesandReadInstructions.htm | > | > | > | > If we cannot resolve the issue after we perform the above steps, please | > | > kindly help me collect some information for further investigation: | > | > | > | > 1. Please capture screenshots on the error messages and send the | > pictures | > | > to me at v-terliu(a)microsoft.com | > | > | > | > 2. Gather MPS network report: | > | > | > | > a. Download MPSrepot_network from | > | > | > http://download.microsoft.com/download/b/b/1/bb139fcb-4aac-4fe5-a579-30b0bd9 | > | > 15706/MPSRPT_NETWORK.EXE | > | > | > | > b. Run MPSRPT_NETWORK.exe on the server box. | > | > | > | > c. The tool will automatically collect the information. This procedure | > will | > | > take 10~15 minutes. | > | > | > | > d. Open Windows Explorer, navigate to the folder: | > | > %SystemRoot%\MPSReports\Network\Reports\Cab\ | > | > | > | > e. Send the .cab file directly to me at v-terliu(a)microsoft.com | > | > | > | > I hope these steps will give you some help. | > | > | > | > Thanks and have a nice day! | > | > | > | > Best regards, | > | > | > | > Terence Liu(MSFT) | > | > | > | > Microsoft CSS Online Newsgroup Support | > | > | > | > Get Secure! - www.microsoft.com/security | > | > | > | > ===================================================== | > | > This newsgroup only focuses on SBS technical issues. If you have issues | > | > regarding other Microsoft products, you'd better post in the | > corresponding | > | > newsgroups so that they can be resolved in an efficient and timely | > manner. | > | > You can locate the newsgroup here: | > | > http://www.microsoft.com/communities/newsgroups/en-us/default.aspx | > | > | > | > When opening a new thread via the web interface, we recommend you check | > the | > | > "Notify me of replies" box to receive e-mail notifications when there | > are | > | > any updates in your thread. When responding to posts via your | > newsreader, | > | > please "Reply to Group" so that others may learn and benefit from your | > | > issue. | > | > | > | > Microsoft engineers can only focus on one issue per thread. Although we | > | > provide other information for your reference, we recommend you post | > | > different incidents in different threads to keep the thread clean. In | > doing | > | > so, it will ensure your issues are resolved in a timely manner. | > | > | > | > For urgent issues, you may want to contact Microsoft CSS directly. | > Please | > | > check http://support.microsoft.com for regional support phone numbers. | > | > | > | > Any input or comments in this thread are highly appreciated. | > | > ===================================================== | > | > | > | > This posting is provided "AS IS" with no warranties, and confers no | > rights. | > | > | > | > -------------------- | > | > | Thread-Topic: Routing and Remote Access | > | > | thread-index: AcfY9se1DeuOvflTQeKavdyj9R7ebw== | > | > | X-WBNR-Posting-Host: 207.46.19.168 | > | > | From: =?Utf-8?B?Um9i?= <Rob(a)discussions.microsoft.com> | > | > | Subject: Routing and Remote Access | > | > | Date: Tue, 7 Aug 2007 06:28:02 -0700 | > | > | Lines: 6 | > | > | Message-ID: <5DC0EC4E-3921-43DE-9474-285244072E37(a)microsoft.com> | > | > | MIME-Version: 1.0 | > | > | Content-Type: text/plain; | > | > | charset="Utf-8" | > | > | Content-Transfer-Encoding: 7bit | > | > | X-Newsreader: Microsoft CDO for Windows 2000 | > | > | Content-Class: urn:content-classes:message | > | > | Importance: normal | > | > | Priority: normal | > | > | X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.2826 | > | > | Newsgroups: microsoft.public.windows.server.sbs | > | > | Path: TK2MSFTNGHUB02.phx.gbl | > | > | Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.windows.server.sbs:54954 | > | > | NNTP-Posting-Host: tk2msftsbfm01.phx.gbl 10.40.244.148 | > | > | X-Tomcat-NG: microsoft.public.windows.server.sbs | > | > | | > | > | Every time i try to start Routing and Remote Access I recive these | > errors. | > | > | | > | > | The service has returned a service-specific error code. (8007042a) | > | > | And this one in event veiwer | > | > | The Routing and Remote Access service terminated with | > service-specific | > | > error | > | > | 2 (0x2) | > | > | | > | > | > | > | > | | > | > | |