From: PaulT on
Does anyone know mystery behind "Service Unavailable" message in IIS 6.0?

I have checked all permissions, identity accounts in application pools,
etc., restarted IIS several times, rebooted, etc. , still getting "Service
Unavailable" on all web sites on the server. Even a simplest possible ASP
page won't come up. The WWW service is started okay each time.

I am looking into re-installing IIS.

Any help will be greatly appreciated.
Thanks,
Paul


From: "Tom Kaminski [MVP]" <tomk mvps on
"PaulT" <pthakur(a)apsc.com> wrote in message
news:#Il73f0HFHA.2924(a)TK2MSFTNGP15.phx.gbl...
> Does anyone know mystery behind "Service Unavailable" message in IIS 6.0?

Google has a few ideas ...

http://support.microsoft.com/?kbid=842493
http://support.microsoft.com/default.aspx?scid=kb;EN-US;840875
http://support.microsoft.com/default.aspx?kbid=823552&FR=1
http://support.microsoft.com/?scid=http://support.microsoft.com%2Fservicedesks%2Fwebcasts%2Fen%2Ftranscripts%2Fwct073003.asp

http://www.google.com/search?sourceid=navclient&ie=UTF-8&rls=GGLD,GGLD:2003-40,GGLD:en&q=site%3Asupport%2Emicrosoft%2Ecom+iis+Service+Unavailable

--
Tom Kaminski IIS MVP
http://www.microsoft.com/windowsserver2003/community/centers/iis/
http://mvp.support.microsoft.com/
http://www.iistoolshed.com/ - tools, scripts, and utilities for running IIS


From: PaulT on
Thanks Tom!
The problem is resolved now, these links were a great help to understand the
folder security setup, etc.

The problem I had was real simple, Application Pools were stopped. I had
reset IIS several times, rebooted server couple times but it didn't
re-activate the application pool, and no errors were logged in the eventlog
each time I did IISRESET or rebooted. How would someone know that an
Application Pool is stopped, there is no visual effects in MMC, it doesn't
tag Application Pools with word "Stopped" same as the web sites. I wish they
did it so that it's obvious when someone is looking at sites in MMC, the
"Stopped" word would catch attention.

Thanks again.
Paul


================
"Tom Kaminski [MVP]" <tomk (A@T) mvps (D.O.T) org> wrote in message
news:uFbbju1HFHA.2860(a)TK2MSFTNGP12.phx.gbl...
> "PaulT" <pthakur(a)apsc.com> wrote in message
> news:#Il73f0HFHA.2924(a)TK2MSFTNGP15.phx.gbl...
> > Does anyone know mystery behind "Service Unavailable" message in IIS
6.0?
>
> Google has a few ideas ...
>
> http://support.microsoft.com/?kbid=842493
> http://support.microsoft.com/default.aspx?scid=kb;EN-US;840875
> http://support.microsoft.com/default.aspx?kbid=823552&FR=1
>
http://support.microsoft.com/?scid=http://support.microsoft.com%2Fservicedesks%2Fwebcasts%2Fen%2Ftranscripts%2Fwct073003.asp
>
>
http://www.google.com/search?sourceid=navclient&ie=UTF-8&rls=GGLD,GGLD:2003-40,GGLD:en&q=site%3Asupport%2Emicrosoft%2Ecom+iis+Service+Unavailable
>
> --
> Tom Kaminski IIS MVP
> http://www.microsoft.com/windowsserver2003/community/centers/iis/
> http://mvp.support.microsoft.com/
> http://www.iistoolshed.com/ - tools, scripts, and utilities for running
IIS
>
>


From: David Wang [Msft] on
I'm curious on how this could be better communicated.

When a website is stopped, its icon changes, and at the Websites level, you
see a "Stopped" state. When an Application Pool is stopped, its icon also
changes, and at the Application Pools level, you see a "Stopped" state.
Completely analogous.

If an error causes an Application Pool to stop, that will be noted in the
event log. If the user just stops an Application Pool, that is obviously not
going to be recorded (the server has to presume the administrators has some
clue on what he/she is configuring). Only with behaviors like
tracing/auditing will such actions be verbosely reported.

If an Application Pool is stopped, either by the user or by an error, why
should IIS automatically restart it when you restart IIS or reboot the
server? The user told IIS to stop the Application Pool, so IIS shouldn't
start it again until the user instructs. Also, if the Application Pool was
stopped due to repeated failures, IIS shouldn't try to start it again
without administrator corrective actions (which includes restarting the
Application Pool).

The ultimate "visual clue" is the fact that when an Application Pool is
stopped, you will get a 503 Service Unavailable error for the URLs served by
the Application Pool.

--
//David
IIS
http://blogs.msdn.com/David.Wang
This posting is provided "AS IS" with no warranties, and confers no rights.
//
"PaulT" <pthakur(a)apsc.com> wrote in message
news:OycpmB3HFHA.3472(a)TK2MSFTNGP09.phx.gbl...
Thanks Tom!
The problem is resolved now, these links were a great help to understand the
folder security setup, etc.

The problem I had was real simple, Application Pools were stopped. I had
reset IIS several times, rebooted server couple times but it didn't
re-activate the application pool, and no errors were logged in the eventlog
each time I did IISRESET or rebooted. How would someone know that an
Application Pool is stopped, there is no visual effects in MMC, it doesn't
tag Application Pools with word "Stopped" same as the web sites. I wish they
did it so that it's obvious when someone is looking at sites in MMC, the
"Stopped" word would catch attention.

Thanks again.
Paul


================
"Tom Kaminski [MVP]" <tomk (A@T) mvps (D.O.T) org> wrote in message
news:uFbbju1HFHA.2860(a)TK2MSFTNGP12.phx.gbl...
> "PaulT" <pthakur(a)apsc.com> wrote in message
> news:#Il73f0HFHA.2924(a)TK2MSFTNGP15.phx.gbl...
> > Does anyone know mystery behind "Service Unavailable" message in IIS
6.0?
>
> Google has a few ideas ...
>
> http://support.microsoft.com/?kbid=842493
> http://support.microsoft.com/default.aspx?scid=kb;EN-US;840875
> http://support.microsoft.com/default.aspx?kbid=823552&FR=1
>
http://support.microsoft.com/?scid=http://support.microsoft.com%2Fservicedesks%2Fwebcasts%2Fen%2Ftranscripts%2Fwct073003.asp
>
>
http://www.google.com/search?sourceid=navclient&ie=UTF-8&rls=GGLD,GGLD:2003-40,GGLD:en&q=site%3Asupport%2Emicrosoft%2Ecom+iis+Service+Unavailable
>
> --
> Tom Kaminski IIS MVP
> http://www.microsoft.com/windowsserver2003/community/centers/iis/
> http://mvp.support.microsoft.com/
> http://www.iistoolshed.com/ - tools, scripts, and utilities for running
IIS
>
>