Support Code 0x80072F17
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From: ABC on 20 Dec 2005 10:21 Hi I'm getting a Support Code 0x80072F17 back when I try and Sync with my Mobile 5.0 PDA. Anyone any ideas of what steps to take for this? I can browse to the https://mydomain/MOA and have accepted the certificate to the PDA. Any other points I should be looking for? Thanks in advance for any help. Regards, Anthony -- Anthony Capstick www.instant-search.com UK
From: "Charles Yang [MSFT]" on 20 Dec 2005 22:20 HI Anthony, Welcome to SBS newsgroup. Issue description: ============ I understand that you encountered 0x80072F17 error when sync the PDA with SBS server. Analyzing and suggestion: ============= Generally speaking, the error might be related with certificate issue, before we go any further, please double confirm that you have configured your PPC correctly, please disable the SSL connection between the Exchange and PDA. Although the following setting is for Mobile 2003, you can also use it for Mobile 5.0 as test. As I know if you want to connect your PPC to Exchange server, by default the SSL will be disabled, so you do not need to use certificate. You can refer to following section for my suggestions: When running CEICW, ensure to check the OMA (Outlook Mobile Access) option in the "Web Services Configuration" page, this will configure the System to allow OMA and "Server ActiveSync" access from the Internet. Note that if you installed ISA on the SBS 2K3, please do run CEICW again to re-allow OMA. The client host machine must be configured using the SBS Set Up Computer Wizard. During the Set Up Computer Wizard, the option to install ActiveSync 3.7 must be configured as well. If this is pushed to the client machine, then there will be an option in the Start Menu called Mobile Device Configuration. Then, it should be able to provision your phone or PPC so that the Server ActiveSync works. Exchange 2003: Disable Certificate Verification http://www.microsoft.com/downloads/details.aspx?FamilyId=D88753B8-8B3A-4F1D- 8E94-530A67614DF1&displaylang=en You can set up your Pocket PC 2003 in SBS 2003 Active sync follow the steps below: On a ppc2003 device perform the following: 1. Click start, then ActiveSync 2. Click Tools then Options 3. Click the Server tab at the bottom of the screen 4. In the "Use this server" field, provide the hostname that resolves to the SBS box's external IP address (mail.domain.com) 5. Uncheck "this server uses an SSL connection" (this is required if the sbs server issued a self signed cert at the devices only "trust" the root CA's per 308205 XCCC: Valid SSL Certificate Is Required When You Use Server ActiveSync http://support.microsoft.com/?id=308205 6. Check the items under "Sync these items" that you wish to sync 7. Click OK at the top of the screen. 8. You may have to "soft reset" the device prior to synchronizing the first time More info: ============== Configure the client http://www.microsoft.com/technet/prodtechnol/sbs/2003/plan/mobileuser.mspx Disable certificate trust check: http://www.microsoft.com/downloads/details.aspx?FamilyID=d88753b8-8b3a-4f1d- 8e94-530a67614df1&displaylang=en Hope the above information helpful, if you have any further concerns; please feel free to let me know. I am here waiting for your updates. Best regards, Charles Yang (MSFT) Microsoft CSS Online Newsgroup Support Get Secure! - www.microsoft.com/security ====================================================== This newsgroup only focuses on SBS technical issues. If you have issues regarding other Microsoft products, you'd better post in the corresponding newsgroups so that they can be resolved in an efficient and timely manner. You can locate the newsgroup here: http://www.microsoft.com/communities/newsgroups/en-us/default.aspx When opening a new thread via the web interface, we recommend you check the "Notify me of replies" box to receive e-mail notifications when there are any updates in your thread. When responding to posts via your newsreader, please "Reply to Group" so that others may learn and benefit from your issue. Microsoft engineers can only focus on one issue per thread. Although we provide other information for your reference, we recommend you post different incidents in different threads to keep the thread clean. In doing so, it will ensure your issues are resolved in a timely manner. For urgent issues, you may want to contact Microsoft CSS directly. Please check http://support.microsoft.com for regional support phone numbers. Any input or comments in this thread are highly appreciated. ====================================================== This posting is provided "AS IS" with no warranties, and confers no rights. ===================================================== When responding to posts, please "Reply to Group" via your newsreader so that others may learn and benefit from your issue. ===================================================== This posting is provided "AS IS" with no warranties, and confers no rights. -------------------- | Thread-Topic: Support Code 0x80072F17 | thread-index: AcYFeP1OALknQuslSEK8Vi/mJ/5ooQ== | X-WBNR-Posting-Host: 217.161.64.202 | From: =?Utf-8?B?QUJD?= <ABC(a)discussions.microsoft.com> | Subject: Support Code 0x80072F17 | Date: Tue, 20 Dec 2005 07:21:03 -0800 | Lines: 15 | Message-ID: <B09A0558-677B-42AA-AD19-171E384E963C(a)microsoft.com> | MIME-Version: 1.0 | Content-Type: text/plain; | charset="Utf-8" | Content-Transfer-Encoding: 7bit | X-Newsreader: Microsoft CDO for Windows 2000 | Content-Class: urn:content-classes:message | Importance: normal | Priority: normal | X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.0 | Newsgroups: microsoft.public.windows.server.sbs | NNTP-Posting-Host: TK2MSFTNGXA03.phx.gbl 10.40.2.250 | Path: TK2MSFTNGXA02.phx.gbl!TK2MSFTNGXA01.phx.gbl!TK2MSFTNGXA03.phx.gbl | Xref: TK2MSFTNGXA02.phx.gbl microsoft.public.windows.server.sbs:231413 | X-Tomcat-NG: microsoft.public.windows.server.sbs | | Hi | | I'm getting a Support Code 0x80072F17 back when I try and Sync with my | Mobile 5.0 PDA. Anyone any ideas of what steps to take for this? I can browse | to the https://mydomain/MOA and have accepted the certificate to the PDA. | | Any other points I should be looking for? | | Thanks in advance for any help. | | Regards, Anthony | -- | Anthony Capstick | www.instant-search.com | UK |
From: Waj on 23 Dec 2005 06:16 Hi Charles. im working on this issue qith Anthony. I am now getting the following error code:0x85030022 The server you are synchronizing with is not an exchange server, or is running incompatible software. -- Thanks. Waj Shah ""Charles Yang [MSFT]"" wrote: > HI Anthony, > > Welcome to SBS newsgroup. > > Issue description: > ============ > > I understand that you encountered 0x80072F17 error when sync the PDA with > SBS server. > > Analyzing and suggestion: > ============= > > Generally speaking, the error might be related with certificate issue, > before we go any further, please double confirm that you have configured > your PPC correctly, please disable the SSL connection between the Exchange > and PDA. Although the following setting is for Mobile 2003, you can also > use it for Mobile 5.0 as test. > > As I know if you want to connect your PPC to Exchange server, by default > the SSL will be disabled, so you do not need to use certificate. You can > refer to following section for my suggestions: > > When running CEICW, ensure to check the OMA (Outlook Mobile Access) option > in the "Web Services Configuration" page, this will configure the System to > allow OMA and "Server ActiveSync" access from the Internet. Note that if > you installed ISA on the SBS 2K3, please do run CEICW again to re-allow OMA. > > The client host machine must be configured using the SBS Set Up Computer > Wizard. During the Set Up Computer Wizard, the option to install ActiveSync > 3.7 must be configured as well. If this is pushed to the client machine, > then there will be an option in the Start Menu called Mobile Device > Configuration. Then, it should be able to provision your phone or PPC so > that the Server ActiveSync works. > > Exchange 2003: Disable Certificate Verification > http://www.microsoft.com/downloads/details.aspx?FamilyId=D88753B8-8B3A-4F1D- > 8E94-530A67614DF1&displaylang=en > > You can set up your Pocket PC 2003 in SBS 2003 Active sync follow the steps > below: > > On a ppc2003 device perform the following: > > 1. Click start, then ActiveSync > 2. Click Tools then Options > 3. Click the Server tab at the bottom of the screen > 4. In the "Use this server" field, provide the hostname that resolves to > the SBS box's external IP address (mail.domain.com) > 5. Uncheck "this server uses an SSL connection" (this is required if the > sbs server issued a self signed cert at the devices only "trust" the root > CA's per > 308205 XCCC: Valid SSL Certificate Is Required When You Use Server > ActiveSync > http://support.microsoft.com/?id=308205 > > 6. Check the items under "Sync these items" that you wish to sync > 7. Click OK at the top of the screen. > 8. You may have to "soft reset" the device prior to synchronizing the first > time > > More info: > ============== > > Configure the client > http://www.microsoft.com/technet/prodtechnol/sbs/2003/plan/mobileuser.mspx > > Disable certificate trust check: > http://www.microsoft.com/downloads/details.aspx?FamilyID=d88753b8-8b3a-4f1d- > 8e94-530a67614df1&displaylang=en > > Hope the above information helpful, if you have any further concerns; > please feel free to let me know. I am here waiting for your updates. > > > > Best regards, > > Charles Yang (MSFT) > > Microsoft CSS Online Newsgroup Support > > Get Secure! - www.microsoft.com/security > > ====================================================== > This newsgroup only focuses on SBS technical issues. If you have issues > regarding other Microsoft products, you'd better post in the corresponding > newsgroups so that they can be resolved in an efficient and timely manner. > You can locate the newsgroup here: > http://www.microsoft.com/communities/newsgroups/en-us/default.aspx > > When opening a new thread via the web interface, we recommend you check the > "Notify me of replies" box to receive e-mail notifications when there are > any updates in your thread. When responding to posts via your newsreader, > please "Reply to Group" so that others may learn and benefit from your > issue. > > Microsoft engineers can only focus on one issue per thread. Although we > provide other information for your reference, we recommend you post > different incidents in different threads to keep the thread clean. In doing > so, it will ensure your issues are resolved in a timely manner. > > For urgent issues, you may want to contact Microsoft CSS directly. Please > check http://support.microsoft.com for regional support phone numbers. > > Any input or comments in this thread are highly appreciated. > ====================================================== > This posting is provided "AS IS" with no warranties, and confers no rights. > > > ===================================================== > When responding to posts, please "Reply to Group" via your newsreader so > that others may learn and benefit from your issue. > ===================================================== > > This posting is provided "AS IS" with no warranties, and confers no rights. > > -------------------- > | Thread-Topic: Support Code 0x80072F17 > | thread-index: AcYFeP1OALknQuslSEK8Vi/mJ/5ooQ== > | X-WBNR-Posting-Host: 217.161.64.202 > | From: =?Utf-8?B?QUJD?= <ABC(a)discussions.microsoft.com> > | Subject: Support Code 0x80072F17 > | Date: Tue, 20 Dec 2005 07:21:03 -0800 > | Lines: 15 > | Message-ID: <B09A0558-677B-42AA-AD19-171E384E963C(a)microsoft.com> > | MIME-Version: 1.0 > | Content-Type: text/plain; > | charset="Utf-8" > | Content-Transfer-Encoding: 7bit > | X-Newsreader: Microsoft CDO for Windows 2000 > | Content-Class: urn:content-classes:message > | Importance: normal > | Priority: normal > | X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.0 > | Newsgroups: microsoft.public.windows.server.sbs > | NNTP-Posting-Host: TK2MSFTNGXA03.phx.gbl 10.40.2.250 > | Path: TK2MSFTNGXA02.phx.gbl!TK2MSFTNGXA01.phx.gbl!TK2MSFTNGXA03.phx.gbl > | Xref: TK2MSFTNGXA02.phx.gbl microsoft.public.windows.server.sbs:231413 > | X-Tomcat-NG: microsoft.public.windows.server.sbs > | > | Hi > | > | I'm getting a Support Code 0x80072F17 back when I try and Sync with my > | Mobile 5.0 PDA. Anyone any ideas of what steps to take for this? I can > browse > | to the https://mydomain/MOA and have accepted the certificate to the PDA. > | > | Any other points I should be looking for? > | > | Thanks in advance for any help. > | > | Regards, Anthony > | -- > | Anthony Capstick > | www.instant-search.com > | UK > | > >
From: "Charles Yang [MSFT]" on 25 Dec 2005 20:10 HI, Thanks for updates. From your description, I understand that when you configure the PPC you encountered problem 0x85030022. Based on my research, I suggest you follow my steps below to check it: 1. Can you brose the OMA from your PPC? You can browse it via http://server name/OMA to see what is the result. 2. Please also follow the KB article below to check your authentication setting on the Exchange VD. 817739 Exchange ActiveSync and Outlook Mobile Access errors occur when SSL or http://support.microsoft.com/default.aspx?scid=KB;EN-US;817379 I appreciate your time here, please post back when you are free. Thanks again for your effort. Best regards, Charles Yang (MSFT) Microsoft CSS Online Newsgroup Support Get Secure! - www.microsoft.com/security ====================================================== This newsgroup only focuses on SBS technical issues. If you have issues regarding other Microsoft products, you'd better post in the corresponding newsgroups so that they can be resolved in an efficient and timely manner. You can locate the newsgroup here: http://www.microsoft.com/communities/newsgroups/en-us/default.aspx When opening a new thread via the web interface, we recommend you check the "Notify me of replies" box to receive e-mail notifications when there are any updates in your thread. When responding to posts via your newsreader, please "Reply to Group" so that others may learn and benefit from your issue. Microsoft engineers can only focus on one issue per thread. Although we provide other information for your reference, we recommend you post different incidents in different threads to keep the thread clean. In doing so, it will ensure your issues are resolved in a timely manner. For urgent issues, you may want to contact Microsoft CSS directly. Please check http://support.microsoft.com for regional support phone numbers. Any input or comments in this thread are highly appreciated. ====================================================== This posting is provided "AS IS" with no warranties, and confers no rights. ===================================================== When responding to posts, please "Reply to Group" via your newsreader so that others may learn and benefit from your issue. ===================================================== This posting is provided "AS IS" with no warranties, and confers no rights. -------------------- | Thread-Topic: Support Code 0x80072F17 | thread-index: AcYHskIzCAGAiBRKRaOPnFMpKrPo6w== | X-WBNR-Posting-Host: 82.68.131.206 | From: =?Utf-8?B?V2Fq?= <Waj(a)discussions.microsoft.com> | References: <B09A0558-677B-42AA-AD19-171E384E963C(a)microsoft.com> <lKv811dBGHA.1240(a)TK2MSFTNGXA02.phx.gbl> | Subject: RE: Support Code 0x80072F17 | Date: Fri, 23 Dec 2005 03:16:02 -0800 | Lines: 173 | Message-ID: <B6246857-E1BC-4244-9191-C679DFBACDB3(a)microsoft.com> | MIME-Version: 1.0 | Content-Type: text/plain; | charset="Utf-8" | Content-Transfer-Encoding: 7bit | X-Newsreader: Microsoft CDO for Windows 2000 | Content-Class: urn:content-classes:message | Importance: normal | Priority: normal | X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.0 | Newsgroups: microsoft.public.windows.server.sbs | NNTP-Posting-Host: TK2MSFTNGXA03.phx.gbl 10.40.2.250 | Path: TK2MSFTNGXA02.phx.gbl!TK2MSFTNGXA01.phx.gbl!TK2MSFTNGXA03.phx.gbl | Xref: TK2MSFTNGXA02.phx.gbl microsoft.public.windows.server.sbs:232169 | X-Tomcat-NG: microsoft.public.windows.server.sbs | | Hi Charles. | | im working on this issue qith Anthony. | I am now getting the following error code:0x85030022 | The server you are synchronizing with is not an exchange server, or is | running incompatible software. | -- | Thanks. | Waj Shah | | | ""Charles Yang [MSFT]"" wrote: | | > HI Anthony, | > | > Welcome to SBS newsgroup. | > | > Issue description: | > ============ | > | > I understand that you encountered 0x80072F17 error when sync the PDA with | > SBS server. | > | > Analyzing and suggestion: | > ============= | > | > Generally speaking, the error might be related with certificate issue, | > before we go any further, please double confirm that you have configured | > your PPC correctly, please disable the SSL connection between the Exchange | > and PDA. Although the following setting is for Mobile 2003, you can also | > use it for Mobile 5.0 as test. | > | > As I know if you want to connect your PPC to Exchange server, by default | > the SSL will be disabled, so you do not need to use certificate. You can | > refer to following section for my suggestions: | > | > When running CEICW, ensure to check the OMA (Outlook Mobile Access) option | > in the "Web Services Configuration" page, this will configure the System to | > allow OMA and "Server ActiveSync" access from the Internet. Note that if | > you installed ISA on the SBS 2K3, please do run CEICW again to re-allow OMA. | > | > The client host machine must be configured using the SBS Set Up Computer | > Wizard. During the Set Up Computer Wizard, the option to install ActiveSync | > 3.7 must be configured as well. If this is pushed to the client machine, | > then there will be an option in the Start Menu called Mobile Device | > Configuration. Then, it should be able to provision your phone or PPC so | > that the Server ActiveSync works. | > | > Exchange 2003: Disable Certificate Verification | > http://www.microsoft.com/downloads/details.aspx?FamilyId=D88753B8-8B3A-4F1D- | > 8E94-530A67614DF1&displaylang=en | > | > You can set up your Pocket PC 2003 in SBS 2003 Active sync follow the steps | > below: | > | > On a ppc2003 device perform the following: | > | > 1. Click start, then ActiveSync | > 2. Click Tools then Options | > 3. Click the Server tab at the bottom of the screen | > 4. In the "Use this server" field, provide the hostname that resolves to | > the SBS box's external IP address (mail.domain.com) | > 5. Uncheck "this server uses an SSL connection" (this is required if the | > sbs server issued a self signed cert at the devices only "trust" the root | > CA's per | > 308205 XCCC: Valid SSL Certificate Is Required When You Use Server | > ActiveSync | > http://support.microsoft.com/?id=308205 | > | > 6. Check the items under "Sync these items" that you wish to sync | > 7. Click OK at the top of the screen. | > 8. You may have to "soft reset" the device prior to synchronizing the first | > time | > | > More info: | > ============== | > | > Configure the client | > http://www.microsoft.com/technet/prodtechnol/sbs/2003/plan/mobileuser.mspx | > | > Disable certificate trust check: | > http://www.microsoft.com/downloads/details.aspx?FamilyID=d88753b8-8b3a-4f1d- | > 8e94-530a67614df1&displaylang=en | > | > Hope the above information helpful, if you have any further concerns; | > please feel free to let me know. I am here waiting for your updates. | > | > | > | > Best regards, | > | > Charles Yang (MSFT) | > | > Microsoft CSS Online Newsgroup Support | > | > Get Secure! - www.microsoft.com/security | > | > ====================================================== | > This newsgroup only focuses on SBS technical issues. If you have issues | > regarding other Microsoft products, you'd better post in the corresponding | > newsgroups so that they can be resolved in an efficient and timely manner. | > You can locate the newsgroup here: | > http://www.microsoft.com/communities/newsgroups/en-us/default.aspx | > | > When opening a new thread via the web interface, we recommend you check the | > "Notify me of replies" box to receive e-mail notifications when there are | > any updates in your thread. When responding to posts via your newsreader, | > please "Reply to Group" so that others may learn and benefit from your | > issue. | > | > Microsoft engineers can only focus on one issue per thread. Although we | > provide other information for your reference, we recommend you post | > different incidents in different threads to keep the thread clean. In doing | > so, it will ensure your issues are resolved in a timely manner. | > | > For urgent issues, you may want to contact Microsoft CSS directly. Please | > check http://support.microsoft.com for regional support phone numbers. | > | > Any input or comments in this thread are highly appreciated. | > ====================================================== | > This posting is provided "AS IS" with no warranties, and confers no rights. | > | > | > ===================================================== | > When responding to posts, please "Reply to Group" via your newsreader so | > that others may learn and benefit from your issue. | > ===================================================== | > | > This posting is provided "AS IS" with no warranties, and confers no rights. | > | > -------------------- | > | Thread-Topic: Support Code 0x80072F17 | > | thread-index: AcYFeP1OALknQuslSEK8Vi/mJ/5ooQ== | > | X-WBNR-Posting-Host: 217.161.64.202 | > | From: =?Utf-8?B?QUJD?= <ABC(a)discussions.microsoft.com> | > | Subject: Support Code 0x80072F17 | > | Date: Tue, 20 Dec 2005 07:21:03 -0800 | > | Lines: 15 | > | Message-ID: <B09A0558-677B-42AA-AD19-171E384E963C(a)microsoft.com> | > | MIME-Version: 1.0 | > | Content-Type: text/plain; | > | charset="Utf-8" | > | Content-Transfer-Encoding: 7bit | > | X-Newsreader: Microsoft CDO for Windows 2000 | > | Content-Class: urn:content-classes:message | > | Importance: normal | > | Priority: normal | > | X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.0 | > | Newsgroups: microsoft.public.windows.server.sbs | > | NNTP-Posting-Host: TK2MSFTNGXA03.phx.gbl 10.40.2.250 | > | Path: TK2MSFTNGXA02.phx.gbl!TK2MSFTNGXA01.phx.gbl!TK2MSFTNGXA03.phx.gbl | > | Xref: TK2MSFTNGXA02.phx.gbl microsoft.public.windows.server.sbs:231413 | > | X-Tomcat-NG: microsoft.public.windows.server.sbs | > | | > | Hi | > | | > | I'm getting a Support Code 0x80072F17 back when I try and Sync with my | > | Mobile 5.0 PDA. Anyone any ideas of what steps to take for this? I can | > browse | > | to the https://mydomain/MOA and have accepted the certificate to the PDA. | > | | > | Any other points I should be looking for? | > | | > | Thanks in advance for any help. | > | | > | Regards, Anthony | > | -- | > | Anthony Capstick | > | www.instant-search.com | > | UK | > | | > | > |
From: ABC on 29 Dec 2005 06:00
Dear Charles Thanks for your response posted on Christmas Day - hope you managed to get some time not working. In answer to your questions. 1. Yes I can browse from the PDA to https://servername/OMA - I get the accept cetificate dialogue screen, and I accept the certificate. I then key in my username and password and I get the Outlook menu. 2. The article you refer to talks about altering the registry - is this on the server or the PDA? Thanks for your help, Anthony -- Anthony Capstick www.instant-search.com UK ""Charles Yang [MSFT]"" wrote: > HI, > > > Thanks for updates. > > From your description, I understand that when you configure the PPC you > encountered problem 0x85030022. > > Based on my research, I suggest you follow my steps below to check it: > > 1. Can you brose the OMA from your PPC? You can browse it via http://server > name/OMA to see what is the result. > 2. Please also follow the KB article below to check your authentication > setting on the Exchange VD. > > 817739 Exchange ActiveSync and Outlook Mobile Access errors occur when SSL > or > http://support.microsoft.com/default.aspx?scid=KB;EN-US;817379 > > I appreciate your time here, please post back when you are free. Thanks > again for your effort. > > > > Best regards, > > Charles Yang (MSFT) > > Microsoft CSS Online Newsgroup Support > > Get Secure! - www.microsoft.com/security > > ====================================================== > This newsgroup only focuses on SBS technical issues. If you have issues > regarding other Microsoft products, you'd better post in the corresponding > newsgroups so that they can be resolved in an efficient and timely manner. > You can locate the newsgroup here: > http://www.microsoft.com/communities/newsgroups/en-us/default.aspx > > When opening a new thread via the web interface, we recommend you check the > "Notify me of replies" box to receive e-mail notifications when there are > any updates in your thread. When responding to posts via your newsreader, > please "Reply to Group" so that others may learn and benefit from your > issue. > > Microsoft engineers can only focus on one issue per thread. Although we > provide other information for your reference, we recommend you post > different incidents in different threads to keep the thread clean. In doing > so, it will ensure your issues are resolved in a timely manner. > > For urgent issues, you may want to contact Microsoft CSS directly. Please > check http://support.microsoft.com for regional support phone numbers. > > Any input or comments in this thread are highly appreciated. > ====================================================== > This posting is provided "AS IS" with no warranties, and confers no rights. > > > ===================================================== > When responding to posts, please "Reply to Group" via your newsreader so > that others may learn and benefit from your issue. > ===================================================== > > This posting is provided "AS IS" with no warranties, and confers no rights. > > -------------------- > | Thread-Topic: Support Code 0x80072F17 > | thread-index: AcYHskIzCAGAiBRKRaOPnFMpKrPo6w== > | X-WBNR-Posting-Host: 82.68.131.206 > | From: =?Utf-8?B?V2Fq?= <Waj(a)discussions.microsoft.com> > | References: <B09A0558-677B-42AA-AD19-171E384E963C(a)microsoft.com> > <lKv811dBGHA.1240(a)TK2MSFTNGXA02.phx.gbl> > | Subject: RE: Support Code 0x80072F17 > | Date: Fri, 23 Dec 2005 03:16:02 -0800 > | Lines: 173 > | Message-ID: <B6246857-E1BC-4244-9191-C679DFBACDB3(a)microsoft.com> > | MIME-Version: 1.0 > | Content-Type: text/plain; > | charset="Utf-8" > | Content-Transfer-Encoding: 7bit > | X-Newsreader: Microsoft CDO for Windows 2000 > | Content-Class: urn:content-classes:message > | Importance: normal > | Priority: normal > | X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.0 > | Newsgroups: microsoft.public.windows.server.sbs > | NNTP-Posting-Host: TK2MSFTNGXA03.phx.gbl 10.40.2.250 > | Path: TK2MSFTNGXA02.phx.gbl!TK2MSFTNGXA01.phx.gbl!TK2MSFTNGXA03.phx.gbl > | Xref: TK2MSFTNGXA02.phx.gbl microsoft.public.windows.server.sbs:232169 > | X-Tomcat-NG: microsoft.public.windows.server.sbs > | > | Hi Charles. > | > | im working on this issue qith Anthony. > | I am now getting the following error code:0x85030022 > | The server you are synchronizing with is not an exchange server, or is > | running incompatible software. > | -- > | Thanks. > | Waj Shah > | > | > | ""Charles Yang [MSFT]"" wrote: > | > | > HI Anthony, > | > > | > Welcome to SBS newsgroup. > | > > | > Issue description: > | > ============ > | > > | > I understand that you encountered 0x80072F17 error when sync the PDA > with > | > SBS server. > | > > | > Analyzing and suggestion: > | > ============= > | > > | > Generally speaking, the error might be related with certificate issue, > | > before we go any further, please double confirm that you have > configured > | > your PPC correctly, please disable the SSL connection between the > Exchange > | > and PDA. Although the following setting is for Mobile 2003, you can > also > | > use it for Mobile 5.0 as test. > | > > | > As I know if you want to connect your PPC to Exchange server, by > default > | > the SSL will be disabled, so you do not need to use certificate. You > can > | > refer to following section for my suggestions: > | > > | > When running CEICW, ensure to check the OMA (Outlook Mobile Access) > option > | > in the "Web Services Configuration" page, this will configure the > System to > | > allow OMA and "Server ActiveSync" access from the Internet. Note that > if > | > you installed ISA on the SBS 2K3, please do run CEICW again to re-allow > OMA. > | > > | > The client host machine must be configured using the SBS Set Up > Computer > | > Wizard. During the Set Up Computer Wizard, the option to install > ActiveSync > | > 3.7 must be configured as well. If this is pushed to the client > machine, > | > then there will be an option in the Start Menu called Mobile Device > | > Configuration. Then, it should be able to provision your phone or PPC > so > | > that the Server ActiveSync works. > | > > | > Exchange 2003: Disable Certificate Verification > | > > http://www.microsoft.com/downloads/details.aspx?FamilyId=D88753B8-8B3A-4F1D- > | > 8E94-530A67614DF1&displaylang=en > | > > | > You can set up your Pocket PC 2003 in SBS 2003 Active sync follow the > steps > | > below: > | > > | > On a ppc2003 device perform the following: > | > > | > 1. Click start, then ActiveSync > | > 2. Click Tools then Options > | > 3. Click the Server tab at the bottom of the screen > | > 4. In the "Use this server" field, provide the hostname that resolves > to > | > the SBS box's external IP address (mail.domain.com) > | > 5. Uncheck "this server uses an SSL connection" (this is required if > the > | > sbs server issued a self signed cert at the devices only "trust" the > root > | > CA's per > | > 308205 XCCC: Valid SSL Certificate Is Required When You Use Server > | > ActiveSync > | > http://support.microsoft.com/?id=308205 > | > > | > 6. Check the items under "Sync these items" that you wish to sync > | > 7. Click OK at the top of the screen. > | > 8. You may have to "soft reset" the device prior to synchronizing the > first > | > time > | > > | > More info: > | > ============== > | > > | > Configure the client > | > > http://www.microsoft.com/technet/prodtechnol/sbs/2003/plan/mobileuser.mspx > | > > | > Disable certificate trust check: > | > > http://www.microsoft.com/downloads/details.aspx?FamilyID=d88753b8-8b3a-4f1d- > | > 8e94-530a67614df1&displaylang=en > | > > | > Hope the above information helpful, if you have any further concerns; > | > please feel free to let me know. I am here waiting for your updates. > | > > | > > | > > | > Best regards, > | > > | > Charles Yang (MSFT) > | > > | > Microsoft CSS Online Newsgroup Support > | > > | > Get Secure! - www.microsoft.com/security > | > > | > ====================================================== > | > This newsgroup only focuses on SBS technical issues. If you have issues > | > regarding other Microsoft products, you'd better post in the > corresponding > | > newsgroups so that they can be resolved in an efficient and timely > manner. > | > You can locate the newsgroup here: > | > http://www.microsoft.com/communities/newsgroups/en-us/default.aspx > | > > | > When opening a new thread via the web interface, we recommend you check > the > | > "Notify me of replies" box to receive e-mail notifications when there > are > | > any updates in your thread. When responding to posts via your > newsreader, > | > please "Reply to Group" so that others may learn and benefit from your > | > issue. > | > > | > Microsoft engineers can only focus on one issue per thread. Although we > | > provide other information for your reference, we recommend you post > | > different incidents in different threads to keep the thread clean. In > doing > | > so, it will ensure your issues are resolved in a timely manner. > | > > | > For urgent issues, you may want to contact Microsoft CSS directly. > Please > | > check http://support.microsoft.com for regional support phone numbers. > | > > | > Any input or comments in this thread are highly appreciated. > | > ====================================================== > | > This posting is provided "AS IS" with no warranties, and confers no > rights. > | > > | > > | > ===================================================== > | > When responding to posts, please "Reply to Group" via your newsreader > so > | > that others may learn and benefit from your issue. > | > ===================================================== > | > > | > This posting is provided "AS IS" with no warranties, and confers no > rights. > | > > | > -------------------- > | > | Thread-Topic: Support Code 0x80072F17 > | > | thread-index: AcYFeP1OALknQuslSEK8Vi/mJ/5ooQ== > | > | X-WBNR-Posting-Host: 217.161.64.202 > | > | From: =?Utf-8?B?QUJD?= <ABC(a)discussions.microsoft.com> > | > | Subject: Support Code 0x80072F17 > | > | Date: Tue, 20 Dec 2005 07:21:03 -0800 > | > | Lines: 15 > | > | Message-ID: <B09A0558-677B-42AA-AD19-171E384E963C(a)microsoft.com> > | > | MIME-Version: 1.0 > | > | Content-Type: text/plain; > | > | charset="Utf-8" > | > | Content-Transfer-Encoding: 7bit > | > | X-Newsreader: Microsoft CDO for Windows 2000 > | > | Content-Class: urn:content-classes:message > | > | Importance: normal > | > | Priority: normal > | > | X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.0 > | > | Newsgroups: microsoft.public.windows.server.sbs > | > | NNTP-Posting-Host: TK2MSFTNGXA03.phx.gbl 10.40.2.250 > | > | Path: > TK2MSFTNGXA02.phx.gbl!TK2MSFTNGXA01.phx.gbl!TK2MSFTNGXA03.phx.gbl > | > | Xref: TK2MSFTNGXA02.phx.gbl microsoft.public.windows.server.sbs:231413 > | > | X-Tomcat-NG: microsoft.public.windows.server.sbs > | > | > | > | Hi > | > | > | > | I'm getting a Support Code 0x80072F17 back when I try and Sync with > my > | > | Mobile 5.0 PDA. Anyone any ideas of what steps to take for this? I > can > | > browse > | > | to the https://mydomain/MOA and have accepted the certificate to the > PDA. > | > | > | > | Any other points I should be looking for? > | > | > | > | Thanks in advance for any help. > | > | > | > | Regards, Anthony > | > | -- > | > | Anthony Capstick > | > | www.instant-search.com > | > | UK > | > | > | > > | > |