From: 1woundupcontemplative on
We have recently switched from Outlook Express to Outlook 2003. I am trying
to sned a newsletter email to a group. When I select the group to send it
Bcc, I type the email...when I go to send it it throws a Microsoft Office
Word dialog box stating "an internal support function returned an error." It
will not send the email.
I did not have this problem in Outlook Express. In fact, I can go into
Outlook Express and use the same group and process and it works fine.
Any thoughts on what is going on and how to correct it?



From: Diane Poremsky [MVP] on
how large is the group? Does it also fail if you use the Outlook editor?
(tools, options, mail format)

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

Outlook Tips by email:
dailytips-subscribe-request(a)lists.outlooktips.net

Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com
Subscribe to Exchange Messaging Outlook newsletter:
EMO-NEWSLETTER-SUBSCRIBE-REQUEST(a)PEACH.EASE.LSOFT.COM


"1woundupcontemplative" <1woundupcontemplative(a)discussions.microsoft.com>
wrote in message news:723A1308-412A-46D3-B786-97DC0D08D9BD(a)microsoft.com...
> We have recently switched from Outlook Express to Outlook 2003. I am
> trying
> to sned a newsletter email to a group. When I select the group to send it
> Bcc, I type the email...when I go to send it it throws a Microsoft Office
> Word dialog box stating "an internal support function returned an error."
> It
> will not send the email.
> I did not have this problem in Outlook Express. In fact, I can go into
> Outlook Express and use the same group and process and it works fine.
> Any thoughts on what is going on and how to correct it?
>
>
>

From: 1woundupcontemplative on
Thanks for the reply.
The problem DOES occur when using Outlook editor. It just comes up in a
Microsoft Oultook dialog box rather than a Word dialog box.
I would say there are over 100 email addresses in this particular list. Is
there a limit in Outlook that was not there in Outlook Express?
Is there a way to get around it?


"Diane Poremsky [MVP]" wrote:

> how large is the group? Does it also fail if you use the Outlook editor?
> (tools, options, mail format)
>
> --
> Diane Poremsky [MVP - Outlook]
> Author, Teach Yourself Outlook 2003 in 24 Hours
> Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
> Outlook 2007: http://www.slipstick.com/outlook/ol2007/
>
> Outlook Tips by email:
> dailytips-subscribe-request(a)lists.outlooktips.net
>
> Outlook Tips: http://www.outlook-tips.net/
> Outlook & Exchange Solutions Center: http://www.slipstick.com
> Subscribe to Exchange Messaging Outlook newsletter:
> EMO-NEWSLETTER-SUBSCRIBE-REQUEST(a)PEACH.EASE.LSOFT.COM
>
>
> "1woundupcontemplative" <1woundupcontemplative(a)discussions.microsoft.com>
> wrote in message news:723A1308-412A-46D3-B786-97DC0D08D9BD(a)microsoft.com...
> > We have recently switched from Outlook Express to Outlook 2003. I am
> > trying
> > to sned a newsletter email to a group. When I select the group to send it
> > Bcc, I type the email...when I go to send it it throws a Microsoft Office
> > Word dialog box stating "an internal support function returned an error."
> > It
> > will not send the email.
> > I did not have this problem in Outlook Express. In fact, I can go into
> > Outlook Express and use the same group and process and it works fine.
> > Any thoughts on what is going on and how to correct it?
> >
> >
> >
>
From: Diane Poremsky [MVP] on
there seems to be one. Try sending to approx 1/4 or 1/2 of the addresses and
see if it works. It could also be something else - maybe some HTML code
outlook doesn't support.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

Outlook Tips by email:
dailytips-subscribe-request(a)lists.outlooktips.net

Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com
Subscribe to Exchange Messaging Outlook newsletter:
EMO-NEWSLETTER-SUBSCRIBE-REQUEST(a)PEACH.EASE.LSOFT.COM


"1woundupcontemplative" <1woundupcontemplative(a)discussions.microsoft.com>
wrote in message news:C9DB85C0-64CC-4FCE-AF06-E15BC46A32C3(a)microsoft.com...
> Thanks for the reply.
> The problem DOES occur when using Outlook editor. It just comes up in a
> Microsoft Oultook dialog box rather than a Word dialog box.
> I would say there are over 100 email addresses in this particular list.
> Is
> there a limit in Outlook that was not there in Outlook Express?
> Is there a way to get around it?
>
>
> "Diane Poremsky [MVP]" wrote:
>
>> how large is the group? Does it also fail if you use the Outlook editor?
>> (tools, options, mail format)
>>
>> --
>> Diane Poremsky [MVP - Outlook]
>> Author, Teach Yourself Outlook 2003 in 24 Hours
>> Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
>> Outlook 2007: http://www.slipstick.com/outlook/ol2007/
>>
>> Outlook Tips by email:
>> dailytips-subscribe-request(a)lists.outlooktips.net
>>
>> Outlook Tips: http://www.outlook-tips.net/
>> Outlook & Exchange Solutions Center: http://www.slipstick.com
>> Subscribe to Exchange Messaging Outlook newsletter:
>> EMO-NEWSLETTER-SUBSCRIBE-REQUEST(a)PEACH.EASE.LSOFT.COM
>>
>>
>> "1woundupcontemplative" <1woundupcontemplative(a)discussions.microsoft.com>
>> wrote in message
>> news:723A1308-412A-46D3-B786-97DC0D08D9BD(a)microsoft.com...
>> > We have recently switched from Outlook Express to Outlook 2003. I am
>> > trying
>> > to sned a newsletter email to a group. When I select the group to send
>> > it
>> > Bcc, I type the email...when I go to send it it throws a Microsoft
>> > Office
>> > Word dialog box stating "an internal support function returned an
>> > error."
>> > It
>> > will not send the email.
>> > I did not have this problem in Outlook Express. In fact, I can go into
>> > Outlook Express and use the same group and process and it works fine.
>> > Any thoughts on what is going on and how to correct it?
>> >
>> >
>> >
>>

From: Diane Poremsky [MVP] on
also see http://support.microsoft.com/?kbid=222329

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

Outlook Tips by email:
dailytips-subscribe-request(a)lists.outlooktips.net

Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com
Subscribe to Exchange Messaging Outlook newsletter:
EMO-NEWSLETTER-SUBSCRIBE-REQUEST(a)PEACH.EASE.LSOFT.COM


"1woundupcontemplative" <1woundupcontemplative(a)discussions.microsoft.com>
wrote in message news:C9DB85C0-64CC-4FCE-AF06-E15BC46A32C3(a)microsoft.com...
> Thanks for the reply.
> The problem DOES occur when using Outlook editor. It just comes up in a
> Microsoft Oultook dialog box rather than a Word dialog box.
> I would say there are over 100 email addresses in this particular list.
> Is
> there a limit in Outlook that was not there in Outlook Express?
> Is there a way to get around it?
>
>
> "Diane Poremsky [MVP]" wrote:
>
>> how large is the group? Does it also fail if you use the Outlook editor?
>> (tools, options, mail format)
>>
>> --
>> Diane Poremsky [MVP - Outlook]
>> Author, Teach Yourself Outlook 2003 in 24 Hours
>> Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
>> Outlook 2007: http://www.slipstick.com/outlook/ol2007/
>>
>> Outlook Tips by email:
>> dailytips-subscribe-request(a)lists.outlooktips.net
>>
>> Outlook Tips: http://www.outlook-tips.net/
>> Outlook & Exchange Solutions Center: http://www.slipstick.com
>> Subscribe to Exchange Messaging Outlook newsletter:
>> EMO-NEWSLETTER-SUBSCRIBE-REQUEST(a)PEACH.EASE.LSOFT.COM
>>
>>
>> "1woundupcontemplative" <1woundupcontemplative(a)discussions.microsoft.com>
>> wrote in message
>> news:723A1308-412A-46D3-B786-97DC0D08D9BD(a)microsoft.com...
>> > We have recently switched from Outlook Express to Outlook 2003. I am
>> > trying
>> > to sned a newsletter email to a group. When I select the group to send
>> > it
>> > Bcc, I type the email...when I go to send it it throws a Microsoft
>> > Office
>> > Word dialog box stating "an internal support function returned an
>> > error."
>> > It
>> > will not send the email.
>> > I did not have this problem in Outlook Express. In fact, I can go into
>> > Outlook Express and use the same group and process and it works fine.
>> > Any thoughts on what is going on and how to correct it?
>> >
>> >
>> >
>>