From: XPclump on
Just reporting back..
The 10th update went perfectly!
Coincidentally I was also offered a Java update today. That went ahead fine,
but as warned, the default box-tick for the Google Toolbar reared its ugly
head!

Cheers all.

"XPclump" wrote:

> Thanks again MowGreen!
>
> All done and dusted now.
> I have seen that default ticked-box for Google Toolbars before, but
> interestingly I wasn't offered it today - nor did I have the Toolbar foisted
> upon me.
>
> Finger crossed for next Tuesday's updates...
>
> Regards
>
> XPclump
>
> "MowGreen [MVP]" wrote:
>
> > Glad to have assisted you, XPclump. You're mowst welcome <g>
> >
> > Uninstall the IBM java package from Add/Remove Programs. If the ActiveX
> > controls are left, then you can manually remove them.
> > I *highly* doubt that the system will be prompted to download another
> > java package as there will be none installed at that point.
> > Download the latest 1.5 JRE from here:
> >
> > Java Runtime Environment (JRE) 5.0 Update 11
> > http://java.sun.com/javase/downloads/index_jdk5.jsp
> >
> > Click the Download button next to that *specific package*.
> > Accept the agreement and then choose the
> > Windows Offline Installation, Multi-language package
> >
> > Save it. When the download is finished, close the browser and any other
> > open programs.
> > Now install it BUT watch that Sun does not SNEAK the Google Toolbar onto
> > your system without your express consent and acknowledgement.
> > It is checked by DEFAULT, a rather sneaky way of generating revenue, IMO.
> > One must uncheck it in order to prevent it's installation.
> >
> > This java package will notify you of any subsequent updates. However, it
> > may take quite some time to do so.
> > Since Sun does NOT uninstall older, vulnerable versions of their java
> > package, after a new package is installed you will have to uninstall the
> > OLDER, VULNERABLE version from ARP.
> >
> >
> > MowGreen [MVP 2003-2007]
> > ===============
> > *-343-* FDNY
> > Never Forgotten
> > ===============
> >
> >
> > XPclump wrote:
> >
> > > Hi there,
> > >
> > > In control panel add-remove Programs, there is only one reference to
> > > anything "Java". That is;
> > >
> > > "IBM 32-bit SDK for Java2, v1.4.1"
> > > It's 60Megs in size and was last used two years ago. I think it came with
> > > the [IBM] Laptop..
> > >
> > > In the control-panel Internet options, General, settings, view objects pane,
> > > I only see the following two Java entries;
> > >
> > > Java Plug-in 1.4.1 (damaged)
> > > Java2 Runtime Environment 1.4.1 (damaged)
> > >
> > > If I delete those two damaged items, and remove the IBM app that hasn't been
> > > run since June 2005, will I automatically be prompted to download a new Java
> > > version the first time I need it? or should I go and get a latest version now?
> > >
> > > Thanks again for all your help and advice MowGreen!!
> > >
> > > XPclump
> > >
> > > "MowGreen [MVP]" wrote:
> > >
> > >
> > >>Nice work ! I suspect that one of the ActiveX controls was damaged.
> > >>Wuweb is for Windows Update, MU is for Microsoft Update. That's why
> > >>there were no MU files <w>
> > >>As to the Java version ... how many different ones are listed in
> > >>Add/Remove Programs in the Control Panel ?
> > >>There should be only one version listed, the latest, non vulnerable
> > >>versions are 1.5.0 Update 11 and version 6 Update 1
> > >>
> > >>Uninstall all versions prior to Update 11 if they are listed. You can
> > >>also right click the 1.4 versions when "View objects" is chosen and
> > >>choose Remove if they are not deleted during the uninstallation of older
> > >>java packages.
> > >>Installing the latest version will install the needed ActiveX objects.
> > >>
> > >>For the record, the error code in the WindowsUpdate.log,
> > >>0x80245003 means
> > >>
> > >>
> > >>>The redirectorId in the downloaded wuredir.cab is smaller than the cached cab.
> > >>
> > >>There are no other updates out now. However, there *will* be new updates
> > >>coming out next Tuesday.
> > >>The system should be good to go now. :)
> > >>
> > >>MowGreen [MVP 2003-2007]
> > >>===============
> > >> *-343-* FDNY
> > >>Never Forgotten
> > >>===============
> > >>
> > >>
> > >>
> > >>XPclump wrote:
> > >>
> > >>
> > >>>This message board has been unavailable for a few hours, so I Googled
> > >>>elsewhere.
> > >>>I found another helpful reply to a sort of similar problem and tried it.
> > >>>It seems to have worked. I can now connect to Windows Update. It downloaded
> > >>>a new Defender file and says there's nothing else to come. Assuming that's
> > >>>correct I'll wait until the the next Tuesday-Update and see if we're still
> > >>>working ;-)
> > >>>
> > >>>For your info, this is the advice I followed;
> > >>>
> > >>>"1. Rename the Update temporary folders.
> > >>>===================================
> > >>>1. Click Start, Run, type: cmd and press Enter. Please run the following
> > >>>command in the opened window.
> > >>>
> > >>>Net stop WuAuServ
> > >>>
> > >>>2. Click Start, Run, type: %windir% and press Enter.
> > >>>3. In the opened folder, rename the folder SoftwareDistribution to Sdold.
> > >>>4. Click Start, Run, type: cmd and press Enter. Please run the following
> > >>>command in the opened window.
> > >>>
> > >>>Net start WuAuServ
> > >>>
> > >>>2. Remove the corrupted Active X control
> > >>>=====================================
> > >>>1. Open Interent Options
> > >>>2. On the General Tab choose Settings under Temporary Internet Files
> > >>>3. Then click on View Objects.
> > >>>4. Right Click WuWebControl Class and choose remove
> > >>>5. Right Click MuWebControl Class and choose remove
> > >>>6. Delete the file c:\windows\system32\wuweb.dll
> > >>>7. Delete the file c:\windows\system32\muweb.dll
> > >>>
> > >>>The above steps will help us remove the ActiveX controls for Windows Update
> > >>>and Microsoft Update. Then will download a new one to instead of the
> > >>>corrupted one. "
> > >>>
> > >>>
> > >>>
> > >>>My notes:- I didn't have either of the MuWeb items to be deleted.
> > >>>Still don't know what caused the problem, but at least it's working again.
> > >>>
> > >>>One thing I noticed during step 2.4 above, there were (and still are) three
> > >>>program files tagged as "Damaged".
> > >>>They are;
> > >>>Java Plug-in 1.4.1
> > >>>Java2 Runtime Environment 1.4.1
> > >>>and
> > >>>{9F1C11AA-197B-4942-BA54-47A8489BB47F} version 5.4.3790.14
> > >>>
> > >>> - they all have 2003 creation dates but current (yesterday/today)
> > >>>last-accessed dates.
> > >>>
> > >>>Just a red herring?
> > >>>
> > >>>T again IA
> > >>>
> > >>>
> > >>>
> > >>>"XPclump" wrote:
> > >>>
> > >>>
> > >>>
> > >>>>Hi Again.
> > >>>>
> > >>>>Copy & Paste below as requested.
> > >>>>
> > >>>>In answer to your questions;
> > >>>>KB925902 is installed now.
> > >>>>The only other security software is Windows own Defender etc.
> > >>>>
> > >>>>Hope you can find the answer in this lot....
> > >>>>
> > >>>>2007-04-04 20:18:07 1456 850 Service *************
> > >>>>2007-04-04 20:18:07 1456 850 Service ** START ** Service: Service startup
> > >>>>2007-04-04 20:18:07 1456 850 Service *********
> > >>>>2007-04-04 20:18:08 1456 850 Agent * WU client version 5.8.0.2469
> > >>>>2007-04-04 20:18:08 1456 850 Agent * SusClientId =
> > >>>>'d8e156b1-63e6-4d4f-b387-92036a158657'
> > >>>>2007-04-04 20:18:08 1456 850 Agent * Base directory:
> > >>>>C:\WINDOWS\SoftwareDistribution
> > >>>>2007-04-04 20:18:08 1456 850 Agent * Access type: No proxy
> > >>>>2007-04-04 20:18:08 1456 850 Agent * Network state: Connected
> > >>>>2007-04-04 20:18:53 1456 850 Agent *********** Agent: Initializing Windows
> > >>>>Update Agent ***********
> > >>>>2007-04-04 20:18:53 1456 850 Agent *********** Agent: Initializing global
> > >>>>settings cache ***********
> > >>>>2007-04-04 20:18:53 1456 850 Agent * WSUS server: <NULL>
> > >>>>2007-04-04 20:18:53 1456 850 Agent * WSUS status server: <NULL>
> > >>>>2007-04-04 20:18:53 1456 850 Agent * Target group: (Unassigned Computers)
> > >>>>2007-04-04 20:18:53 1456 850 Agent * Windows Update access disabled: No
> > >>>>2007-04-04 20:18:55 1456 850 DnldMgr Download manager restoring 0 downloads
> > >>>>2007-04-04 20:18:55 1456 850 AU ########### AU: Initializing Automatic
> > >>>>Updates ###########
> > >>>>2007-04-04 20:18:55 1456 850 AU # Approval type: Scheduled (User preference)
> > >>>>2007-04-04 20:18:55 1456 850 AU # Scheduled install day/time: Every day at
> > >>>>3:00
> > >>>>2007-04-04 20:18:55 1456 850 AU # Auto-install minor updates: Yes (User
> > >>>>preference)
> > >>>>2007-04-04 20:25:25 3236 cc4 Misc =========== Logging initialized (build:
> > >>>>5.8.0.2469, tz: +0100) ===========
> > >>>>2007-04-04 20:25:25 3236 cc4 Misc = Process: C:\Program Files\Internet
> > >>>>Explorer\iexplore.exe
> > >>>>2007-04-04 20:25:25 3236 cc4 Misc = Module: C:\WINDOWS\system32\wuweb.dll
> > >>>>2007-04-04 20:25:25 3236 cc4 WUWeb FATAL: CheckIfClientUpdateNeeded failed:
> > >>>>error 0x80245003
> > >>>>2007-04-04 20:27:14 3236 cc4 WUWeb FATAL: CheckIfClientUpdateNeeded failed:
> > >>>>error 0x80245003
> > >>>>2007-04-04 20:29:04 3236 cc4 WUWeb FATAL: CheckIfClientUpdateNeeded failed:
> > >>>>error 0x80245003
> > >>>>2007-04-04 20:39:09 3236 cc4 WUWeb FATAL: CheckIfClientUpdateNeeded failed:
> > >>>>error 0x80245003
> > >>>>2007-04-04 20:43:22 3236 cc4 WUWeb FATAL: CheckIfClientUpdateNeeded failed:
> > >>>>error 0x80245003
> > >>>>2007-04-04 20:57:14 1456 850 AU #############
> > >>>>2007-04-04 20:57:14 1456 850 AU ## START ## AU: Search for updates
> > >>>>2007-04-04 20:57:15 1456 850 AU #########
> > >>>>2007-04-04 20:57:15 1456 850 AU <<## SUBMITTED ## AU: Search for updates
> > >>>>[CallId = {D35BAE6D-991D-4DCB-A249-FE447598C719}]
> > >>>>2007-04-04 20:57:15 1456 5c0 Agent *************
> > >>>>2007-04-04 20:57:15 1456 5c0 Agent ** START ** Agent: Finding updates
> > >>>>[CallerId = AutomaticUpdates]
> > >>>>2007-04-04 20:57:15 1456 5c0 Agent *********
> > >>>>2007-04-04 20:57:34 1456 5c0 Setup FATAL: IsUpdateRequired failed with error
> > >>>>0x80245003
> > >>>>2007-04-04 20:57:34 1456 5c0 Report *********** Report: Initializing static
> > >>>>reporting data ***********
> > >>>>2007-04-04 20:57:34 1456 5c0 Report * OS Version = 5.1.2600.2.0.65792
> > >>>>2007-04-04 20:57:35 1456 5c0 Report * Computer Brand = IBM
> > >>>>2007-04-04 20:57:35 1456 5c0 Report * Computer Model = 18297QG
> > >>>>2007-04-04 20:57:35 1456 5c0 Report * Bios Revision = 1RETDNWW (3.19 )
> > >>>>2007-04-04 20:57:35 1456 5c0 Report * Bios Name = Phoenix FirstBIOS(tm)
> > >>>>Notebook Pro Version 2.0 for IBM ThinkPad
> > >>>>2007-04-04 20:57:35 1456 5c0 Report * Bios Release Date =
> > >>>>2005-10-13T00:00:00
> > >>>>2007-04-04 20:57:35 1456 5c0 Report * Locale ID = 2057
> > >>>>2007-04-04 20:57:35 1456 5c0 Setup WARNING: SelfUpdate: Default Service:
> > >>>>IsUpdateRequired failed: 0x80245003
> > >>>>2007-04-04 20:57:35 1456 5c0 Setup WARNING: SelfUpdate: Default Service:
> > >>>>IsUpdateRequired failed, error = 0x80245003
> > >>>>2007-04-04 20:57:35 1456 5c0 Agent * WARNING: Skipping scan, self-update
> > >>>>check returned 0x80245003
> > >>>>2007-04-04 20:57:36 1456 5c0 Agent * WARNING: Exit code = 0x80245003
> > >>>>2007-04-04 20:57:36 1456 5c0 Agent *********
> > >>>>2007-04-04 20:57:36 1456 5c0 Agent ** END ** Agent: Finding updates
> > >>>>[CallerId = AutomaticUpdates]
> > >>>>2007-04-04 20:57:36 1456 5c0 Agent *************
> > >>>>2007-04-04 20:57:36 1456 5c0 Agent WARNING: WU client failed Searching for
> > >>>>update with error 0x80245003
> > >>>>2007-04-04 20:57:36 1456 5c0 AU >>## RESUMED ## AU: Search for updates
> > >>>>[CallId = {D35BAE6D-991D-4DCB-A249-FE447598C719}]
> > >>>>2007-04-04 20:57:36 1456 5c0 AU # WARNING: Search callback failed, result
> > >>>>= 0x80245003
> > >>>>2007-04-04 20:57:36 1456 5c0 AU #########
> > >>>>2007-04-04 20:57:36 1456 5c0 AU ## END ## AU: Search for updates [CallId
> > >>>>= {D35BAE6D-991D-4DCB-A249-FE447598C719}]
> > >>>>2007-04-04 20:57:36 1456 5c0 AU #############
> > >>>>2007-04-04 20:57:36 1456 5c0 AU AU setting next detection timeout to
> > >>>>2007-04-05 00:57:36
> > >>>>2007-04-04 20:57:40 1456 5c0 Report REPORT EVENT:
> > >>>>{87BD9CB0-2D90-48A5-BA03-686D7B0B1D5D} 2007-04-04
> > >>>>20:57:34+0100 1 148 101 {D67661EB-2423-451D-BF5D-13199E37DF28} 0 80245003 SelfUpdate Failure Software
> > >>>>Synchronization Error: Agent failed detecting with reason: 0x80245003
> > >>>>2007-04-04 21:25:36 3236 f50 WUWeb FATAL: CheckIfClientUpdateNeeded failed:
> > >>>>error 0x80245003
> > >>>>
> > >>>>
> > >>>>TIA
> > >>>>
> > >>>>XPclump
> > >>>>
> > >>>>"MowGreen [MVP]" wrote:
> > >>>>
> > >>>>
> > >>>>
> > >>>>>Please open the WindowsUpdate.log located in the WINDOWS directory
> > >>>>>[folder]. Scroll all the way to the bottom of the log.
> > >>>>>Copy&paste the last 40 to 50 lines or so of the log into your reply so
> > >>>>>we can see what's going on here.
> > >>>>>
> > >>>>>KB925902 is installed now, correct ?
> > >>>>>BTW, CA AV should not be causing any issues with the
> > >>>>>SoftwareDistribution folder.
> > >>>>>Is there any other security software installed ?
> > >>>>>
From: MowGreen [MVP] on
Good going. And nice move heading off the Google StealthBar <w>

MG

XPclump wrote:

> Just reporting back..
> The 10th update went perfectly!
> Coincidentally I was also offered a Java update today. That went ahead fine,
> but as warned, the default box-tick for the Google Toolbar reared its ugly
> head!
>
> Cheers all.
>
> "XPclump" wrote:
>
>
>>Thanks again MowGreen!
>>
>>All done and dusted now.
>>I have seen that default ticked-box for Google Toolbars before, but
>>interestingly I wasn't offered it today - nor did I have the Toolbar foisted
>>upon me.
>>
>>Finger crossed for next Tuesday's updates...
>>
>>Regards
>>
>>XPclump
>>
>>"MowGreen [MVP]" wrote:
>>
>>
>>>Glad to have assisted you, XPclump. You're mowst welcome <g>
>>>
>>>Uninstall the IBM java package from Add/Remove Programs. If the ActiveX
>>>controls are left, then you can manually remove them.
>>>I *highly* doubt that the system will be prompted to download another
>>>java package as there will be none installed at that point.
>>>Download the latest 1.5 JRE from here:
>>>
>>>Java Runtime Environment (JRE) 5.0 Update 11
>>>http://java.sun.com/javase/downloads/index_jdk5.jsp
>>>
>>>Click the Download button next to that *specific package*.
>>>Accept the agreement and then choose the
>>>Windows Offline Installation, Multi-language package
>>>
>>>Save it. When the download is finished, close the browser and any other
>>>open programs.
>>>Now install it BUT watch that Sun does not SNEAK the Google Toolbar onto
>>>your system without your express consent and acknowledgement.
>>>It is checked by DEFAULT, a rather sneaky way of generating revenue, IMO.
>>>One must uncheck it in order to prevent it's installation.
>>>
>>>This java package will notify you of any subsequent updates. However, it
>>>may take quite some time to do so.
>>>Since Sun does NOT uninstall older, vulnerable versions of their java
>>>package, after a new package is installed you will have to uninstall the
>>>OLDER, VULNERABLE version from ARP.
>>>
>>>
>>>MowGreen [MVP 2003-2007]
>>>===============
>>> *-343-* FDNY
>>>Never Forgotten
>>>===============
>>>
>>>
>>>XPclump wrote:
>>>
>>>
>>>>Hi there,
>>>>
>>>>In control panel add-remove Programs, there is only one reference to
>>>>anything "Java". That is;
>>>>
>>>>"IBM 32-bit SDK for Java2, v1.4.1"
>>>>It's 60Megs in size and was last used two years ago. I think it came with
>>>>the [IBM] Laptop..
>>>>
>>>>In the control-panel Internet options, General, settings, view objects pane,
>>>>I only see the following two Java entries;
>>>>
>>>>Java Plug-in 1.4.1 (damaged)
>>>>Java2 Runtime Environment 1.4.1 (damaged)
>>>>
>>>>If I delete those two damaged items, and remove the IBM app that hasn't been
>>>>run since June 2005, will I automatically be prompted to download a new Java
>>>>version the first time I need it? or should I go and get a latest version now?
>>>>
>>>>Thanks again for all your help and advice MowGreen!!
>>>>
>>>>XPclump
>>>>
>>>>"MowGreen [MVP]" wrote:
>>>>
>>>>
>>>>
>>>>>Nice work ! I suspect that one of the ActiveX controls was damaged.
>>>>>Wuweb is for Windows Update, MU is for Microsoft Update. That's why
>>>>>there were no MU files <w>
>>>>>As to the Java version ... how many different ones are listed in
>>>>>Add/Remove Programs in the Control Panel ?
>>>>>There should be only one version listed, the latest, non vulnerable
>>>>>versions are 1.5.0 Update 11 and version 6 Update 1
>>>>>
>>>>>Uninstall all versions prior to Update 11 if they are listed. You can
>>>>>also right click the 1.4 versions when "View objects" is chosen and
>>>>>choose Remove if they are not deleted during the uninstallation of older
>>>>>java packages.
>>>>>Installing the latest version will install the needed ActiveX objects.
>>>>>
>>>>>For the record, the error code in the WindowsUpdate.log,
>>>>>0x80245003 means
>>>>>
>>>>>
>>>>>
>>>>>>The redirectorId in the downloaded wuredir.cab is smaller than the cached cab.
>>>>>
>>>>>There are no other updates out now. However, there *will* be new updates
>>>>>coming out next Tuesday.
>>>>>The system should be good to go now. :)
>>>>>
>>>>>MowGreen [MVP 2003-2007]
>>>>>===============
>>>>> *-343-* FDNY
>>>>>Never Forgotten
>>>>>===============
>>>>>
>>>>>
>>>>>
>>>>>XPclump wrote:
>>>>>
>>>>>
>>>>>
>>>>>>This message board has been unavailable for a few hours, so I Googled
>>>>>>elsewhere.
>>>>>>I found another helpful reply to a sort of similar problem and tried it.
>>>>>>It seems to have worked. I can now connect to Windows Update. It downloaded
>>>>>>a new Defender file and says there's nothing else to come. Assuming that's
>>>>>>correct I'll wait until the the next Tuesday-Update and see if we're still
>>>>>>working ;-)
>>>>>>
>>>>>>For your info, this is the advice I followed;
>>>>>>
>>>>>>"1. Rename the Update temporary folders.
>>>>>>===================================
>>>>>>1. Click Start, Run, type: cmd and press Enter. Please run the following
>>>>>>command in the opened window.
>>>>>>
>>>>>>Net stop WuAuServ
>>>>>>
>>>>>>2. Click Start, Run, type: %windir% and press Enter.
>>>>>>3. In the opened folder, rename the folder SoftwareDistribution to Sdold.
>>>>>>4. Click Start, Run, type: cmd and press Enter. Please run the following
>>>>>>command in the opened window.
>>>>>>
>>>>>>Net start WuAuServ
>>>>>>
>>>>>>2. Remove the corrupted Active X control
>>>>>>=====================================
>>>>>>1. Open Interent Options
>>>>>>2. On the General Tab choose Settings under Temporary Internet Files
>>>>>>3. Then click on View Objects.
>>>>>>4. Right Click WuWebControl Class and choose remove
>>>>>>5. Right Click MuWebControl Class and choose remove
>>>>>>6. Delete the file c:\windows\system32\wuweb.dll
>>>>>>7. Delete the file c:\windows\system32\muweb.dll
>>>>>>
>>>>>>The above steps will help us remove the ActiveX controls for Windows Update
>>>>>>and Microsoft Update. Then will download a new one to instead of the
>>>>>>corrupted one. "
>>>>>>
>>>>>>
>>>>>>
>>>>>>My notes:- I didn't have either of the MuWeb items to be deleted.
>>>>>>Still don't know what caused the problem, but at least it's working again.
>>>>>>
>>>>>>One thing I noticed during step 2.4 above, there were (and still are) three
>>>>>>program files tagged as "Damaged".
>>>>>>They are;
>>>>>>Java Plug-in 1.4.1
>>>>>>Java2 Runtime Environment 1.4.1
>>>>>>and
>>>>>>{9F1C11AA-197B-4942-BA54-47A8489BB47F} version 5.4.3790.14
>>>>>>
>>>>>>- they all have 2003 creation dates but current (yesterday/today)
>>>>>>last-accessed dates.
>>>>>>
>>>>>>Just a red herring?
>>>>>>
>>>>>>T again IA
>>>>>>
>>>>>>
>>>>>>
>>>>>>"XPclump" wrote:
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>>Hi Again.
>>>>>>>
>>>>>>>Copy & Paste below as requested.
>>>>>>>
>>>>>>>In answer to your questions;
>>>>>>>KB925902 is installed now.
>>>>>>>The only other security software is Windows own Defender etc.
>>>>>>>
>>>>>>>Hope you can find the answer in this lot....
>>>>>>>
>>>>>>>2007-04-04 20:18:07 1456 850 Service *************
>>>>>>>2007-04-04 20:18:07 1456 850 Service ** START ** Service: Service startup
>>>>>>>2007-04-04 20:18:07 1456 850 Service *********
>>>>>>>2007-04-04 20:18:08 1456 850 Agent * WU client version 5.8.0.2469
>>>>>>>2007-04-04 20:18:08 1456 850 Agent * SusClientId =
>>>>>>>'d8e156b1-63e6-4d4f-b387-92036a158657'
>>>>>>>2007-04-04 20:18:08 1456 850 Agent * Base directory:
>>>>>>>C:\WINDOWS\SoftwareDistribution
>>>>>>>2007-04-04 20:18:08 1456 850 Agent * Access type: No proxy
>>>>>>>2007-04-04 20:18:08 1456 850 Agent * Network state: Connected
>>>>>>>2007-04-04 20:18:53 1456 850 Agent *********** Agent: Initializing Windows
>>>>>>>Update Agent ***********
>>>>>>>2007-04-04 20:18:53 1456 850 Agent *********** Agent: Initializing global
>>>>>>>settings cache ***********
>>>>>>>2007-04-04 20:18:53 1456 850 Agent * WSUS server: <NULL>
>>>>>>>2007-04-04 20:18:53 1456 850 Agent * WSUS status server: <NULL>
>>>>>>>2007-04-04 20:18:53 1456 850 Agent * Target group: (Unassigned Computers)
>>>>>>>2007-04-04 20:18:53 1456 850 Agent * Windows Update access disabled: No
>>>>>>>2007-04-04 20:18:55 1456 850 DnldMgr Download manager restoring 0 downloads
>>>>>>>2007-04-04 20:18:55 1456 850 AU ########### AU: Initializing Automatic
>>>>>>>Updates ###########
>>>>>>>2007-04-04 20:18:55 1456 850 AU # Approval type: Scheduled (User preference)
>>>>>>>2007-04-04 20:18:55 1456 850 AU # Scheduled install day/time: Every day at
>>>>>>>3:00
>>>>>>>2007-04-04 20:18:55 1456 850 AU # Auto-install minor updates: Yes (User
>>>>>>>preference)
>>>>>>>2007-04-04 20:25:25 3236 cc4 Misc =========== Logging initialized (build:
>>>>>>>5.8.0.2469, tz: +0100) ===========
>>>>>>>2007-04-04 20:25:25 3236 cc4 Misc = Process: C:\Program Files\Internet
>>>>>>>Explorer\iexplore.exe
>>>>>>>2007-04-04 20:25:25 3236 cc4 Misc = Module: C:\WINDOWS\system32\wuweb.dll
>>>>>>>2007-04-04 20:25:25 3236 cc4 WUWeb FATAL: CheckIfClientUpdateNeeded failed:
>>>>>>>error 0x80245003
>>>>>>>2007-04-04 20:27:14 3236 cc4 WUWeb FATAL: CheckIfClientUpdateNeeded failed:
>>>>>>>error 0x80245003
>>>>>>>2007-04-04 20:29:04 3236 cc4 WUWeb FATAL: CheckIfClientUpdateNeeded failed:
>>>>>>>error 0x80245003
>>>>>>>2007-04-04 20:39:09 3236 cc4 WUWeb FATAL: CheckIfClientUpdateNeeded failed:
>>>>>>>error 0x80245003
>>>>>>>2007-04-04 20:43:22 3236 cc4 WUWeb FATAL: CheckIfClientUpdateNeeded failed:
>>>>>>>error 0x80245003
>>>>>>>2007-04-04 20:57:14 1456 850 AU #############
>>>>>>>2007-04-04 20:57:14 1456 850 AU ## START ## AU: Search for updates
>>>>>>>2007-04-04 20:57:15 1456 850 AU #########
>>>>>>>2007-04-04 20:57:15 1456 850 AU <<## SUBMITTED ## AU: Search for updates
>>>>>>>[CallId = {D35BAE6D-991D-4DCB-A249-FE447598C719}]
>>>>>>>2007-04-04 20:57:15 1456 5c0 Agent *************
>>>>>>>2007-04-04 20:57:15 1456 5c0 Agent ** START ** Agent: Finding updates
>>>>>>>[CallerId = AutomaticUpdates]
>>>>>>>2007-04-04 20:57:15 1456 5c0 Agent *********
>>>>>>>2007-04-04 20:57:34 1456 5c0 Setup FATAL: IsUpdateRequired failed with error
>>>>>>>0x80245003
>>>>>>>2007-04-04 20:57:34 1456 5c0 Report *********** Report: Initializing static
>>>>>>>reporting data ***********
>>>>>>>2007-04-04 20:57:34 1456 5c0 Report * OS Version = 5.1.2600.2.0.65792
>>>>>>>2007-04-04 20:57:35 1456 5c0 Report * Computer Brand = IBM
>>>>>>>2007-04-04 20:57:35 1456 5c0 Report * Computer Model = 18297QG
>>>>>>>2007-04-04 20:57:35 1456 5c0 Report * Bios Revision = 1RETDNWW (3.19 )
>>>>>>>2007-04-04 20:57:35 1456 5c0 Report * Bios Name = Phoenix FirstBIOS(tm)
>>>>>>>Notebook Pro Version 2.0 for IBM ThinkPad
>>>>>>>2007-04-04 20:57:35 1456 5c0 Report * Bios Release Date =
>>>>>>>2005-10-13T00:00:00
>>>>>>>2007-04-04 20:57:35 1456 5c0 Report * Locale ID = 2057
>>>>>>>2007-04-04 20:57:35 1456 5c0 Setup WARNING: SelfUpdate: Default Service:
>>>>>>>IsUpdateRequired failed: 0x80245003
>>>>>>>2007-04-04 20:57:35 1456 5c0 Setup WARNING: SelfUpdate: Default Service:
>>>>>>>IsUpdateRequired failed, error = 0x80245003
>>>>>>>2007-04-04 20:57:35 1456 5c0 Agent * WARNING: Skipping scan, self-update
>>>>>>>check returned 0x80245003
>>>>>>>2007-04-04 20:57:36 1456 5c0 Agent * WARNING: Exit code = 0x80245003
>>>>>>>2007-04-04 20:57:36 1456 5c0 Agent *********
>>>>>>>2007-04-04 20:57:36 1456 5c0 Agent ** END ** Agent: Finding updates
>>>>>>>[CallerId = AutomaticUpdates]
>>>>>>>2007-04-04 20:57:36 1456 5c0 Agent *************
>>>>>>>2007-04-04 20:57:36 1456 5c0 Agent WARNING: WU client failed Searching for
>>>>>>>update with error 0x80245003
>>>>>>>2007-04-04 20:57:36 1456 5c0 AU >>## RESUMED ## AU: Search for updates
>>>>>>>[CallId = {D35BAE6D-991D-4DCB-A249-FE447598C719}]
>>>>>>>2007-04-04 20:57:36 1456 5c0 AU # WARNING: Search callback failed, result
>>>>>>>= 0x80245003
>>>>>>>2007-04-04 20:57:36 1456 5c0 AU #########
>>>>>>>2007-04-04 20:57:36 1456 5c0 AU ## END ## AU: Search for updates [CallId
>>>>>>>= {D35BAE6D-991D-4DCB-A249-FE447598C719}]
>>>>>>>2007-04-04 20:57:36 1456 5c0 AU #############
>>>>>>>2007-04-04 20:57:36 1456 5c0 AU AU setting next detection timeout to
>>>>>>>2007-04-05 00:57:36
>>>>>>>2007-04-04 20:57:40 1456 5c0 Report REPORT EVENT:
>>>>>>>{87BD9CB0-2D90-48A5-BA03-686D7B0B1D5D} 2007-04-04
>>>>>>>20:57:34+0100 1 148 101 {D67661EB-2423-451D-BF5D-13199E37DF28} 0 80245003 SelfUpdate Failure Software
>>>>>>>Synchronization Error: Agent failed detecting with reason: 0x80245003
>>>>>>>2007-04-04 21:25:36 3236 f50 WUWeb FATAL: CheckIfClientUpdateNeeded failed:
>>>>>>>error 0x80245003
>>>>>>>
>>>>>>>
>>>>>>>TIA
>>>>>>>
>>>>>>>XPclump
>>>>>>>
>>>>>>>"MowGreen [MVP]" wrote:
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>>Please open the WindowsUpdate.log located in the WINDOWS directory
>>>>>>>>[folder]. Scroll all the way to the bottom of the log.
>>>>>>>>Copy&paste the last 40 to 50 lines or so of the log into your reply so
>>>>>>>>we can see what's going on here.
>>>>>>>>
>>>>>>>>KB925902 is installed now, correct ?
>>>>>>>>BTW, CA AV should not be causing any issues with the
>>>>>>>>SoftwareDistribution folder.
>>>>>>>>Is there any other security software installed ?
>>>>>>>>