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From: Big E on 26 Nov 2008 05:13
Hello all....

I have an older (2003) custom built computer with XP Home SP3 that's been
having problems with the six USB ports and Windows not finding drivers for
plugged in devices.

Under USB controllers in the Device Manager, with nothing plugged into the
ports, there are multiple listings for the USB controllers. Is this normal?
The list is as follows:

SiS 7001 PCI to USB Open Host Controller (this is on PCI bus 0, device 3,
function 0)
SiS 7001 PCI to USB Open Host Controller (this is on PCI bus 0, device 3,
function 1)
SiS 7001 PCI to USB Enhanced Host Controller (this is on PCI bus 0, device
3, function 3)
USB Root Hub (Location 0, 3 ports available)
USB Root Hub (Location 0, 3 ports available)
USB Root Hub (Location 0, 6 ports available)

I ask because I have another machine that shows only one PCI to USB
Universal Host Controller and one Root Hub for its two ports.

If this isn't a problem, then I'll have to post all the specifics.

Thanks in advance.
From: Malke on 26 Nov 2008 09:42
Big E wrote:

> Hello all....
>
> I have an older (2003) custom built computer with XP Home SP3 that's been
> having problems with the six USB ports and Windows not finding drivers for
> plugged in devices.
>
> Under USB controllers in the Device Manager, with nothing plugged into the
> ports, there are multiple listings for the USB controllers. Is this
> normal? The list is as follows:
>
> SiS 7001 PCI to USB Open Host Controller (this is on PCI bus 0, device 3,
> function 0)
> SiS 7001 PCI to USB Open Host Controller (this is on PCI bus 0, device 3,
> function 1)
> SiS 7001 PCI to USB Enhanced Host Controller (this is on PCI bus 0, device
> 3, function 3)
> USB Root Hub (Location 0, 3 ports available)
> USB Root Hub (Location 0, 3 ports available)
> USB Root Hub (Location 0, 6 ports available)
>
> I ask because I have another machine that shows only one PCI to USB
> Universal Host Controller and one Root Hub for its two ports.

I don't see that the above is a problem. I suspect that your older machine's
motherboard is failing. While 5 years isn't long to adult humans, it is
elderly in computer years. If you want to keep the machine longer, consider
installing a PCI USB controller as a workaround. They are very inexpensive.

Malke
--
MS-MVP
Elephant Boy Computers - Don't Panic!
FAQ - http://www.elephantboycomputers.com/#FAQ

From: Big E on 26 Nov 2008 15:39

Good suggestions. I hadn't thought of booting to an alternate OS. I am
vaguely familiar with Linux as I occasionally run some programs within
Cygwin. I may give that a shot at least out of curiosity.

New controller card may be the way to go because I'm certainly no USB guru
but I'd like to rule out any software glitches before I spend even a little
dough on this geezer. The motherboard is extremely stable. The regulator caps
for the CPU have been replaced - victim of the rash of bad caps made at the
time. This is probably the most stable machine I have ever seen. I work it
hard and it never crashes so I'd like to hang on to it a little while longer
before I rplace the whole thing.

The main problem is that it is selective about what it will recognize
plugged into the USB ports. This wasn't noticed before as I only ever plugged
in two USB devices and they work OK.

It recognizes:
a) MOTU Micro Lite MIDI interface with software drivers
b) Epson 1650 scanner with Windows default drivers.
Both operate without glitches in any port.

What it doesn't like:
1) Logitech reciever for wireless LX-8 mouse
2) Microsoft receiver for wireless Microsoft Mouse 3000
3) Sony 4GB Microvault USM4GL(B)
4) Sony Walkman NWZ-B105F

These all work in our other XP and Vista machines so it's not the devices.
It doesn't matter into which of six ports any of them are plugged. The
Walkman didn't work with SP2. The Microvault and mice are new purchases since
SP3. Windows can not find the drivers. All show up in Device Manager ONLY
under Other Devices - the mouse receivers as "USB Receiver"; the Microvault
as "Storage Media"; and the Walkman as "WALKMAN" and the drivers are missing.
So Windows knows what they are but not what to do with them assuming the
drivers are part of the firmware.

Here's what I've tried so far as picked up from other threads:
Cleared the SoftwareDistribution folder.
Reinstalled usb.inf
Installed Windows Installer 4.5
Installed Kelly's tweak #400
Made sure .NET was the latest.
Nothing has worked.

The machine has a Foxconn 661M03-G-6L motherboard with the last bios update
available (2007), 3.4GHz Pentium (chip actually runs at 2.8GHz), 1GB RAM, 75
GB HD, 160 GB HD, CD-ROM, DVD/CD burner, floppy (yup, some people still have
a use for 'em), nVidea G-Force FX-5200 graphics card with updated drivers,
Echo Mia audio card with updated drivers (onboard sound is disabled), onboard
ethernet.

I've seen similar problems in a lot of threads both here and at other sites
but not a lot of definitive solutions posted. I'm willing to try most any
suggestions short of a sledge hammer (tempting, though it is and probably
fun, too) and at the same time, come up with a good list of potential fixes
so others can benefit. And... I'll report back.

Thanks again




From: rockyhuffsr on 29 Nov 2008 10:01


"Big E" wrote:

>
> Good suggestions. I hadn't thought of booting to an alternate OS. I am
> vaguely familiar with Linux as I occasionally run some programs within
> Cygwin. I may give that a shot at least out of curiosity.
>
> New controller card may be the way to go because I'm certainly no USB guru
> but I'd like to rule out any software glitches before I spend even a little
> dough on this geezer. The motherboard is extremely stable. The regulator caps
> for the CPU have been replaced - victim of the rash of bad caps made at the
> time. This is probably the most stable machine I have ever seen. I work it
> hard and it never crashes so I'd like to hang on to it a little while longer
> before I rplace the whole thing.
>
> The main problem is that it is selective about what it will recognize
> plugged into the USB ports. This wasn't noticed before as I only ever plugged
> in two USB devices and they work OK.
>
> It recognizes:
> a) MOTU Micro Lite MIDI interface with software drivers
> b) Epson 1650 scanner with Windows default drivers.
> Both operate without glitches in any port.
>
> What it doesn't like:
> 1) Logitech reciever for wireless LX-8 mouse
> 2) Microsoft receiver for wireless Microsoft Mouse 3000
> 3) Sony 4GB Microvault USM4GL(B)
> 4) Sony Walkman NWZ-B105F
>
> These all work in our other XP and Vista machines so it's not the devices.
> It doesn't matter into which of six ports any of them are plugged. The
> Walkman didn't work with SP2. The Microvault and mice are new purchases since
> SP3. Windows can not find the drivers. All show up in Device Manager ONLY
> under Other Devices - the mouse receivers as "USB Receiver"; the Microvault
> as "Storage Media"; and the Walkman as "WALKMAN" and the drivers are missing.
> So Windows knows what they are but not what to do with them assuming the
> drivers are part of the firmware.
>
> Here's what I've tried so far as picked up from other threads:
> Cleared the SoftwareDistribution folder.
> Reinstalled usb.inf
> Installed Windows Installer 4.5
> Installed Kelly's tweak #400
> Made sure .NET was the latest.
> Nothing has worked.
>
> The machine has a Foxconn 661M03-G-6L motherboard with the last bios update
> available (2007), 3.4GHz Pentium (chip actually runs at 2.8GHz), 1GB RAM, 75
> GB HD, 160 GB HD, CD-ROM, DVD/CD burner, floppy (yup, some people still have
> a use for 'em), nVidea G-Force FX-5200 graphics card with updated drivers,
> Echo Mia audio card with updated drivers (onboard sound is disabled), onboard
> ethernet.
>
> I've seen similar problems in a lot of threads both here and at other sites
> but not a lot of definitive solutions posted. I'm willing to try most any
> suggestions short of a sledge hammer (tempting, though it is and probably
> fun, too) and at the same time, come up with a good list of potential fixes
> so others can benefit. And... I'll report back.
>
> Thanks again
>
>
>
>
From: rockyhuffsr on 29 Nov 2008 10:09
I graduated from Texas A&M so I'm not bright enough to keep up with you
gentlemen, but I have an aging Sony Vaio with the same symptoms. I recently
used the recovery disc to restore my c drive only and it will only recognize
my logitech mouse. Anything else it usually identifies and sticks in other
hardware without loading the driver which is out there in most cases.
Windows just won't recognize and load them.

"Big E" wrote:

>
> Good suggestions. I hadn't thought of booting to an alternate OS. I am
> vaguely familiar with Linux as I occasionally run some programs within
> Cygwin. I may give that a shot at least out of curiosity.
>
> New controller card may be the way to go because I'm certainly no USB guru
> but I'd like to rule out any software glitches before I spend even a little
> dough on this geezer. The motherboard is extremely stable. The regulator caps
> for the CPU have been replaced - victim of the rash of bad caps made at the
> time. This is probably the most stable machine I have ever seen. I work it
> hard and it never crashes so I'd like to hang on to it a little while longer
> before I rplace the whole thing.
>
> The main problem is that it is selective about what it will recognize
> plugged into the USB ports. This wasn't noticed before as I only ever plugged
> in two USB devices and they work OK.
>
> It recognizes:
> a) MOTU Micro Lite MIDI interface with software drivers
> b) Epson 1650 scanner with Windows default drivers.
> Both operate without glitches in any port.
>
> What it doesn't like:
> 1) Logitech reciever for wireless LX-8 mouse
> 2) Microsoft receiver for wireless Microsoft Mouse 3000
> 3) Sony 4GB Microvault USM4GL(B)
> 4) Sony Walkman NWZ-B105F
>
> These all work in our other XP and Vista machines so it's not the devices.
> It doesn't matter into which of six ports any of them are plugged. The
> Walkman didn't work with SP2. The Microvault and mice are new purchases since
> SP3. Windows can not find the drivers. All show up in Device Manager ONLY
> under Other Devices - the mouse receivers as "USB Receiver"; the Microvault
> as "Storage Media"; and the Walkman as "WALKMAN" and the drivers are missing.
> So Windows knows what they are but not what to do with them assuming the
> drivers are part of the firmware.
>
> Here's what I've tried so far as picked up from other threads:
> Cleared the SoftwareDistribution folder.
> Reinstalled usb.inf
> Installed Windows Installer 4.5
> Installed Kelly's tweak #400
> Made sure .NET was the latest.
> Nothing has worked.
>
> The machine has a Foxconn 661M03-G-6L motherboard with the last bios update
> available (2007), 3.4GHz Pentium (chip actually runs at 2.8GHz), 1GB RAM, 75
> GB HD, 160 GB HD, CD-ROM, DVD/CD burner, floppy (yup, some people still have
> a use for 'em), nVidea G-Force FX-5200 graphics card with updated drivers,
> Echo Mia audio card with updated drivers (onboard sound is disabled), onboard
> ethernet.
>
> I've seen similar problems in a lot of threads both here and at other sites
> but not a lot of definitive solutions posted. I'm willing to try most any
> suggestions short of a sledge hammer (tempting, though it is and probably
> fun, too) and at the same time, come up with a good list of potential fixes
> so others can benefit. And... I'll report back.
>
> Thanks again
>
>
>
>
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