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From: M13 on 29 Feb 2008 20:29
Well you'd be wrong, I have the same error code and I've never had Norton on
this machine. Just been using OneCare.

Any other ideas?

"MowGreen [MVP]" wrote:

> 8007370B ERROR_SXS_INVALID_IDENTITY_ATTRIBUTE_NAME
> The name of an attribute in an identity is not within the legal range.
>
> I'm not quite clear on what that error code signifies as I've not seen
> it in my 7-8 years of participation in this newsgroup.
> But, if my intuition is correct, I'd be willing to bet that it has
> something to do with Norton AV.
> IMHO, Norton AV is not compatible with Windows and has not been since
> Version 2.
>
> When you state that you 'turned' NAV off, was it completely and TOTALLY
> disabled including all Services of it, too ?
>
>
> MowGreen [MVP 2003-2008]
> ===============
> *-343-* FDNY
> Never Forgotten
> ===============
>
>
>
> vista update blues wrote:
>
> >
> > "vista update blues" wrote:
> >
> >
> >>keep getting error code 8007370B after trying to update windows defender
> >>and/or vista premium. I can find no details on this code. update service is
> >>running. i've tried with norton antivirus running and turned off update still
> >>fails........
> >
> >
> > Thx the windows defender update worked fron the security portal site,
> > however i still get error code 8007370B when i run windows update. o/s is
> > Vista Ultimate 32 bit...343 always in our heart...............
>
From: PA Bear [MS MVP] on 1 Mar 2008 01:21
[Out of the frying pan & into the fire.]

M13 wrote:
> Well you'd be wrong, I have the same error code and I've never had Norton
> on
> this machine. Just been using OneCare.
>
> Any other ideas?
>
> "MowGreen [MVP]" wrote:
>
>> 8007370B ERROR_SXS_INVALID_IDENTITY_ATTRIBUTE_NAME
>> The name of an attribute in an identity is not within the legal range.
>>
>> I'm not quite clear on what that error code signifies as I've not seen
>> it in my 7-8 years of participation in this newsgroup.
>> But, if my intuition is correct, I'd be willing to bet that it has
>> something to do with Norton AV.
>> IMHO, Norton AV is not compatible with Windows and has not been since
>> Version 2.
>>
>> When you state that you 'turned' NAV off, was it completely and TOTALLY
>> disabled including all Services of it, too ?
>>
>>
>> MowGreen [MVP 2003-2008]
>> ===============
>> *-343-* FDNY
>> Never Forgotten
>> ===============
>>
>>
>>
>> vista update blues wrote:
>>
>>>
>>> "vista update blues" wrote:
>>>
>>>
>>>> keep getting error code 8007370B after trying to update windows
>>>> defender
>>>> and/or vista premium. I can find no details on this code. update
>>>> service
>>>> is running. i've tried with norton antivirus running and turned off
>>>> update still fails........
>>>
>>>
>>> Thx the windows defender update worked fron the security portal site,
>>> however i still get error code 8007370B when i run windows update. o/s
>>> is Vista Ultimate 32 bit...343 always in our heart...............

From: MowGreen [MVP] on 1 Mar 2008 12:54
And, specfically, what is OneCare's track record when it comes to
Windows updates/ malware protection/ system maintenance/ and
compatibility with other software ?
Apparently you missed this:

> I'm not quite clear on what that error code signifies as I've not seen it in my 7-8 years of
> participation in this newsgroup.

How long have you been assisting people in the newsgroup, what does the
8007370B error code signify, and how is it resolved ?

You haven't even bothered posting which OS is installed thus, the only
recourse is to contact MS or provide more details so that someone can
assist you.

MowGreen [MVP 2003-2008]
===============
*-343-* FDNY
Never Forgotten
===============


M13 wrote:

> Well you'd be wrong, I have the same error code and I've never had Norton on
> this machine. Just been using OneCare.
>
> Any other ideas?
>
> "MowGreen [MVP]" wrote:
>
>
>>8007370B ERROR_SXS_INVALID_IDENTITY_ATTRIBUTE_NAME
>>The name of an attribute in an identity is not within the legal range.
>>
>>I'm not quite clear on what that error code signifies as I've not seen
>>it in my 7-8 years of participation in this newsgroup.
>>But, if my intuition is correct, I'd be willing to bet that it has
>>something to do with Norton AV.
>>IMHO, Norton AV is not compatible with Windows and has not been since
>>Version 2.
>>
>>When you state that you 'turned' NAV off, was it completely and TOTALLY
>>disabled including all Services of it, too ?
>>
>>
>>MowGreen [MVP 2003-2008]
>>===============
>> *-343-* FDNY
>>Never Forgotten
>>===============
>>
>>
>>
>>vista update blues wrote:
>>
>>
>>>"vista update blues" wrote:
>>>
>>>
>>>
>>>>keep getting error code 8007370B after trying to update windows defender
>>>>and/or vista premium. I can find no details on this code. update service is
>>>>running. i've tried with norton antivirus running and turned off update still
>>>>fails........
>>>
>>>
>>>Thx the windows defender update worked fron the security portal site,
>>>however i still get error code 8007370B when i run windows update. o/s is
>>>Vista Ultimate 32 bit...343 always in our heart...............
>>
From: MowGreen [MVP] on 1 Mar 2008 13:12
I don't work for Microsoft and am aware of the publically available list
of Vista update error codes -
http://windowshelp.microsoft.com/windows/en-us/search.aspx?=&qu=%22windows+update+error%22

They are woefully lacking, to put it mildly.
I can only offer quasi-educated guesses when it comes to 8007370B.

> 8007370B ERROR_SXS_INVALID_IDENTITY_ATTRIBUTE_NAME
> The name of an attribute in an identity is not within the legal range.

Perhaps there is file corruption in the WinSxS subfolder; perhaps the
identity reference is a Cryptography issue; perhaps NAV caused the
corruption issue in WinSxS but it occurred over a period of time rather
than all at once.
Perhaps Vista is brittle when it comes to swapping out files stored in
WinSxS and self corrupts itself.
One thing I do know ... NAV is not reliable enough to be used in
conjunction with any version of Windows and can/will do more harm than good.

As a first step all I can recommend is to boot to the Windows Repair
Environment or System Repair and see if that can resolve the updating
issue. Then configure NAV *NOT* to scan nor monitor -

WINDOWS\SoftwareDistribution\DataStore
WINDOWS\WinSxS

Since I do not run Vista on any of my systems any recommendation I can
give you is second hand knowledge garnered from other MVPs, Vista Users
such as yourself in this newsgroup, articles/blogs by folks who have
resolved updating issues/error codes, and *tiny* drips of info that MS
passes on to MVPs.
Sorry.

MowGreen [MVP 2003-2008]
===============
*-343-* FDNY
Never Forgotten
===============



vista update blues wrote:

> yes i completely stopped nav and all symantec services (update did work with
> nav running for the past year, this error message first appeared sunday the
> 24th. no other new software has been added previously to the error message
> thatmicrosoft doesn't seem to recognize either see help dialogue text below
>
> 24 results for WindowsUpdate_8007370B WindowsUpdate_dt000
> 1. 1 Windows Update error 8024402C
> 2. 2 Windows Update error 800f020b
> 3. 3 Windows Update error 80070103
> 4. 4 Troubleshoot problems with installing updates
> 5. 5 Windows Update error 80070002
> 6. 6 Windows Update error 80070643
> 7. 7 Windows Update error 80072ee2
> 8. 8 Windows Update error 80070003
> 9. 9 Windows Update error 80072efd
> 10. 10 Windows Update error 80072f8f
> 11. 11 Windows Update error 8024001b
> 12. 12 Windows Update error 8007000b
> 13. 13 Windows Update error 80246007
> 14. 14 Windows Update error 1
> 15. 15 Windows Update error 80200010
> 16. 16 Windows Update error 2
> 17. 17 Windows Update error 80070422
> 18. 18 Windows Update error 80244022
> 19. 19 Windows Update error 80246005
> 20. 20 Windows Update error 8024401b
> 21. 21 Windows Update error 80246008
> 22. 22 Windows Update error 800f0826
> 23. 23 Windows Update error 8024001F
> 24. 24 Windows Update error 800f0828
>
>
> "MowGreen [MVP]" wrote:
>
>
>>8007370B ERROR_SXS_INVALID_IDENTITY_ATTRIBUTE_NAME
>>The name of an attribute in an identity is not within the legal range.
>>
>>I'm not quite clear on what that error code signifies as I've not seen
>>it in my 7-8 years of participation in this newsgroup.
>>But, if my intuition is correct, I'd be willing to bet that it has
>>something to do with Norton AV.
>>IMHO, Norton AV is not compatible with Windows and has not been since
>>Version 2.
>>
>>When you state that you 'turned' NAV off, was it completely and TOTALLY
>>disabled including all Services of it, too ?
>>
>>
>>MowGreen [MVP 2003-2008]
>>===============
>> *-343-* FDNY
>>Never Forgotten
>>===============
>>
>>
>>
>>vista update blues wrote:
>>
>>
>>>"vista update blues" wrote:
>>>
>>>
>>>
>>>>keep getting error code 8007370B after trying to update windows defender
>>>>and/or vista premium. I can find no details on this code. update service is
>>>>running. i've tried with norton antivirus running and turned off update still
>>>>fails........
>>>
>>>
>>>Thx the windows defender update worked fron the security portal site,
>>>however i still get error code 8007370B when i run windows update. o/s is
>>>Vista Ultimate 32 bit...343 always in our heart...............
>>
From: eharling on 2 Mar 2008 07:38
Mow.

Dont know if this helps but I have the same problem and have one care, not
Norton. I am in discussions (or e-mails ) with M/S and if they come up with
an answer I will post it. None of their answers have yet however, and just to
cap it I now have a visit from MonaRonaDona - Good week hey

Ian

"MowGreen [MVP]" wrote:

> And, specfically, what is OneCare's track record when it comes to
> Windows updates/ malware protection/ system maintenance/ and
> compatibility with other software ?
> Apparently you missed this:
>
> > I'm not quite clear on what that error code signifies as I've not seen it in my 7-8 years of
> > participation in this newsgroup.
>
> How long have you been assisting people in the newsgroup, what does the
> 8007370B error code signify, and how is it resolved ?
>
> You haven't even bothered posting which OS is installed thus, the only
> recourse is to contact MS or provide more details so that someone can
> assist you.
>
> MowGreen [MVP 2003-2008]
> ===============
> *-343-* FDNY
> Never Forgotten
> ===============
>
>
> M13 wrote:
>
> > Well you'd be wrong, I have the same error code and I've never had Norton on
> > this machine. Just been using OneCare.
> >
> > Any other ideas?
> >
> > "MowGreen [MVP]" wrote:
> >
> >
> >>8007370B ERROR_SXS_INVALID_IDENTITY_ATTRIBUTE_NAME
> >>The name of an attribute in an identity is not within the legal range.
> >>
> >>I'm not quite clear on what that error code signifies as I've not seen
> >>it in my 7-8 years of participation in this newsgroup.
> >>But, if my intuition is correct, I'd be willing to bet that it has
> >>something to do with Norton AV.
> >>IMHO, Norton AV is not compatible with Windows and has not been since
> >>Version 2.
> >>
> >>When you state that you 'turned' NAV off, was it completely and TOTALLY
> >>disabled including all Services of it, too ?
> >>
> >>
> >>MowGreen [MVP 2003-2008]
> >>===============
> >> *-343-* FDNY
> >>Never Forgotten
> >>===============
> >>
> >>
> >>
> >>vista update blues wrote:
> >>
> >>
> >>>"vista update blues" wrote:
> >>>
> >>>
> >>>
> >>>>keep getting error code 8007370B after trying to update windows defender
> >>>>and/or vista premium. I can find no details on this code. update service is
> >>>>running. i've tried with norton antivirus running and turned off update still
> >>>>fails........
> >>>
> >>>
> >>>Thx the windows defender update worked fron the security portal site,
> >>>however i still get error code 8007370B when i run windows update. o/s is
> >>>Vista Ultimate 32 bit...343 always in our heart...............
> >>
>
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