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From: Untit1ed on 21 Oct 2009 02:00
Thanks, but it didn't help.

"Shenan Stanley" wrote:

> Untit1ed wrote:
> > Suddenly this error started to show up when I am trying to use
> > windows update. I didn't install anything before it happened.
> > I tried to search for it, but solutions to restart service, or
> >
> > net stop wuauserv
> > regsvr32.exe wuapi.dll
> > regsvr32.exe wups.dll
> > regsvr32.exe wuaueng.dll
> > regsvr32.exe wucltui.dll
> > regsvr32.exe MSXML3.dll
> > regsvr32.exe qmgr.dll
> > regsvr32.exe qmgrprxy.dll
> > net start wuauserv
> >
> > don't solve my problem.
>
> Doubt the 32-bit solution would work.
>
> Download/run this:
> http://www.microsoft.com/downloads/details.aspx?FamilyId=f6f353c0-d00e-43e7-97ef-0feefc7ff064
>
> Also...
>
> Download, install, run, update and perform a full scan (separately) with the
> following two applications (freeware versions are the ones to use for this):
>
> SuperAntiSpyware
> http://www.superantispyware.com/
>
> MalwareBytes
> http://www.malwarebytes.com/
>
> After performing a full scan with one and then the other and removing
> whatever they both find completely, you may uninstall these products,
> if you wish.
>
> Download and run the MSRT manually:
> http://www.microsoft.com/security/malwareremove/default.mspx
>
> Reboot.
>
> Try again.
>
> --
> Shenan Stanley
> MS-MVP
> --
> How To Ask Questions The Smart Way
> http://www.catb.org/~esr/faqs/smart-questions.html
>
>
> .
>
From: Untit1ed on 21 Oct 2009 02:02
I have antivirus, hardware firewall, windows firewall, IDS and my computer
wasn't used for any web surfing besides web-mail. It was mainly used for
games. So I am pretty sure no attack or malware caused that problem.

"PA Bear [MS MVP]" wrote:

> There is a very good chance that you are seeing the effects of a hijackware
> infection!
>
> NB: If you had no anti-virus application installed or the subscription had
> expired *when the machine first got infected* and/or your subscription has
> since expired and/or the machine's not been kept fully-patched at Windows
> Update, don't waste your time with any of the below: Format & reinstall
> Windows. A Repair Install will NOT help!
>
> Microsoft PCSafety provides home users (only) with no-charge support to deal
> with malware infections such as viruses, spyware (including unwanted
> software), and adware.
> https://support.microsoft.com/oas/default.aspx?&prid=7552&st=1
>
> Otherwise...
>
> 1. See if you can download/run the MSRT manually:
> http://www.microsoft.com/security/malwareremove/default.mspx
>
> NB: Run the FULL scan, not the QUICK scan! You may need to download the
> MSRT on a non-infected machine, then transfer MRT.EXE to the infected
> machine and rename it to SCAN.EXE before running it.
>
> 2a. WinXP => Run the Windows Live Safety Center's 'Protection' scan (only!)
> in Safe Mode with Networking, if need be:
> http://onecare.live.com/site/en-us/center/howsafe.htm
>
> 2b. Vista or Win7=> Run this scan instead:
> http://onecare.live.com/site/en-us/center/whatsnew.htm
>
> 3. Run a /thorough/ check for hijackware, including posting requested logs
> in an appropriate forum, not here.
>
> Checking for/Help with Hijackware:
> • http://aumha.net/viewtopic.php?f=30&t=4075
>
> • http://mvps.org/winhelp2002/unwanted.htm
> • http://inetexplorer.mvps.org/tshoot.html
> • http://www.mvps.org/sramesh2k/Malware_Defence.htm
> • http://www.elephantboycomputers.com/page2.html#Removing_Malware
>
> **Chances are you will need to seek expert assistance in
> http://spywarehammer.com/simplemachinesforum/index.php?board=10.0,
> http://www.spywarewarrior.com/viewforum.php?f=5,
> http://www.dslreports.com/forum/cleanup,
> http://www.bluetack.co.uk/forums/index.php,
> http://aumha.net/viewforum.php?f=30 or other appropriate forums.**
>
> If these procedures look too complex - and there is no shame in admitting
> this isn't your cup of tea - take the machine to a local, reputable and
> independent (i.e., not BigBoxStoreUSA) computer repair shop.
> --
> ~Robear Dyer (PA Bear)
> MS MVP-IE, Mail, Security, Windows Client - since 2002
> www.banthecheck.com
>
>
> Untit1ed wrote:
> > Suddenly this error started to show up when I am trying to use windows
> > update. I didn't install anything before it happened.
> > I tried to search for it, but solutions to restart service, or
> >
> > net stop wuauserv
> > regsvr32.exe wuapi.dll
> > regsvr32.exe wups.dll
> > regsvr32.exe wuaueng.dll
> > regsvr32.exe wucltui.dll
> > regsvr32.exe MSXML3.dll
> > regsvr32.exe qmgr.dll
> > regsvr32.exe qmgrprxy.dll
> > net start wuauserv
> >
> > don't solve my problem.
> >
> > Please help.
>
> .
>
From: Untit1ed on 21 Oct 2009 02:02
Thanks, but it doesn't help.

"Shenan Stanley" wrote:

> Untit1ed wrote:
> > Suddenly this error started to show up when I am trying to use
> > windows update. I didn't install anything before it happened.
> > I tried to search for it, but solutions to restart service, or
> >
> > net stop wuauserv
> > regsvr32.exe wuapi.dll
> > regsvr32.exe wups.dll
> > regsvr32.exe wuaueng.dll
> > regsvr32.exe wucltui.dll
> > regsvr32.exe MSXML3.dll
> > regsvr32.exe qmgr.dll
> > regsvr32.exe qmgrprxy.dll
> > net start wuauserv
> >
> > don't solve my problem.
>
> Doubt the 32-bit solution would work.
>
> Download/run this:
> http://www.microsoft.com/downloads/details.aspx?FamilyId=f6f353c0-d00e-43e7-97ef-0feefc7ff064
>
> Also...
>
> Download, install, run, update and perform a full scan (separately) with the
> following two applications (freeware versions are the ones to use for this):
>
> SuperAntiSpyware
> http://www.superantispyware.com/
>
> MalwareBytes
> http://www.malwarebytes.com/
>
> After performing a full scan with one and then the other and removing
> whatever they both find completely, you may uninstall these products,
> if you wish.
>
> Download and run the MSRT manually:
> http://www.microsoft.com/security/malwareremove/default.mspx
>
> Reboot.
>
> Try again.
>
> --
> Shenan Stanley
> MS-MVP
> --
> How To Ask Questions The Smart Way
> http://www.catb.org/~esr/faqs/smart-questions.html
>
>
> .
>
From: Untit1ed on 21 Oct 2009 02:03
Thanks, but it didn't help.

"Shenan Stanley" wrote:

> Untit1ed wrote:
> > Suddenly this error started to show up when I am trying to use
> > windows update. I didn't install anything before it happened.
> > I tried to search for it, but solutions to restart service, or
> >
> > net stop wuauserv
> > regsvr32.exe wuapi.dll
> > regsvr32.exe wups.dll
> > regsvr32.exe wuaueng.dll
> > regsvr32.exe wucltui.dll
> > regsvr32.exe MSXML3.dll
> > regsvr32.exe qmgr.dll
> > regsvr32.exe qmgrprxy.dll
> > net start wuauserv
> >
> > don't solve my problem.
>
> Doubt the 32-bit solution would work.
>
> Download/run this:
> http://www.microsoft.com/downloads/details.aspx?FamilyId=f6f353c0-d00e-43e7-97ef-0feefc7ff064
>
> Also...
>
> Download, install, run, update and perform a full scan (separately) with the
> following two applications (freeware versions are the ones to use for this):
>
> SuperAntiSpyware
> http://www.superantispyware.com/
>
> MalwareBytes
> http://www.malwarebytes.com/
>
> After performing a full scan with one and then the other and removing
> whatever they both find completely, you may uninstall these products,
> if you wish.
>
> Download and run the MSRT manually:
> http://www.microsoft.com/security/malwareremove/default.mspx
>
> Reboot.
>
> Try again.
>
> --
> Shenan Stanley
> MS-MVP
> --
> How To Ask Questions The Smart Way
> http://www.catb.org/~esr/faqs/smart-questions.html
>
>
> .
>
From: Untit1ed on 21 Oct 2009 02:04
Thanks, but it didn't help.
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