Windows Fax and Scan not working
in [64 Bits Windows]
|
From: Forum on 18 Jul 2010 14:34 MJ Fries a �crit : > When I try to create a new fax in "Windows Fax and Scan" I get an error > message that pops up, that reads, > "new fax: unable to retrieve cover page associated with the selected > account." > > The only option is to click "OK", when I do that another pop-up appears, > it reads, > "The message could not be sent. Access denied." > > The "Setup Wizard" that is described on the Microsoft help html does not > start, is there a way to uninstall Windows Fax and Scan and then > reinstall it? > > Thank you, > Mark Freis ================================== Hi Mark, A few weeks ago, I' ve tried to use "Windows Printers and Fax" on x64 Windows Vista and Seven and it did not work. This feature is for 32 bits only. So, I bought a little Deskjet Printer Fax USB Brother and now , I can use it with my x64 OS. Windows XP, Vista and 7 x64 doesn't manage fax (I think) Regards. Forum
From: Dennis Pack on 18 Jul 2010 15:46 Forum: I only have 64-bit operating systems running so that isn't the cause for Windows Fax and Scan not working properly. Have a great day. -- Dennis Pack Win-7 Enterprise x64 "Forum" <yael.cheenne(a)wanadoo.fr> wrote in message news:#QWakfqJLHA.5716(a)TK2MSFTNGP05.phx.gbl... > MJ Fries a �crit : >> When I try to create a new fax in "Windows Fax and Scan" I get an error >> message that pops up, that reads, >> "new fax: unable to retrieve cover page associated with the selected >> account." >> >> The only option is to click "OK", when I do that another pop-up appears, >> it reads, >> "The message could not be sent. Access denied." >> >> The "Setup Wizard" that is described on the Microsoft help html does not >> start, is there a way to uninstall Windows Fax and Scan and then >> reinstall it? >> >> Thank you, >> Mark Freis > ================================== > Hi Mark, > > A few weeks ago, I' ve tried to use "Windows Printers and Fax" on x64 > Windows Vista and Seven and it did not work. This feature is for 32 bits > only. > > So, I bought a little Deskjet Printer Fax USB Brother and now , I can use > it with my x64 OS. Windows XP, Vista and 7 x64 doesn't manage fax (I > think) > > Regards. > Forum
From: Dennis Pack on 18 Jul 2010 15:57 MJ: How did you setup Windows Fax and Scan? I have Windows Fax and Scan setup on a system with a USB modem installed which functions properly. The system I'm currently on doesn't have a modem installed. On the setup page I have the choice of connecting to a fax modem or a fax server on your network. Have a great day. -- Dennis Pack Win-7 Enterprise x64 "MJ Fries" <mjfries(a)hotmail.com> wrote in message news:A4EFAEA9-163F-46AB-A3FB-F80F6C059596(a)microsoft.com... > I tried your advice, it had no effect. I still get the same error > messages. > > "Dennis Pack" <dennispack(a)hotmail.com> wrote in message > news:4A79EF22-F722-41FE-96FD-1406F64DED41(a)microsoft.com... >> MJ: >> Go to "Turn Windows features on or off", "Print and Document Services" >> uncheck "Windows Fax and Scan" then check OK to uninstall. Reverse >> procedure to reinstall. >> -- >> Dennis Pack >> Win-7 Enterprise x64, Win-7 Professional x64. >> "MJ Fries" <mjfries(a)hotmail.com> wrote in message >> news:98FB8C0F-36BB-49E8-9E67-8306001D3E72(a)microsoft.com... >>> When I try to create a new fax in "Windows Fax and Scan" I get an error >>> message that pops up, that reads, >>> "new fax: unable to retrieve cover page associated with the selected >>> account." >>> >>> The only option is to click "OK", when I do that another pop-up appears, >>> it reads, >>> "The message could not be sent. Access denied." >>> >>> The "Setup Wizard" that is described on the Microsoft help html does not >>> start, is there a way to uninstall Windows Fax and Scan and then >>> reinstall it? >>> >>> Thank you, >>> Mark Freis >>> >>> __________ Information from ESET NOD32 Antivirus, version of virus >>> signature database 5275 (20100713) __________ >>> >>> The message was checked by ESET NOD32 Antivirus. >>> >>> http://www.eset.com >>> >>> >>> >>
From: Roger Phillis on 23 Jul 2010 19:04 If you use broadband , not sure how you could fax / scan anyway ! "MJ Fries" wrote in message news:98FB8C0F-36BB-49E8-9E67-8306001D3E72(a)microsoft.com... When I try to create a new fax in "Windows Fax and Scan" I get an error message that pops up, that reads, "new fax: unable to retrieve cover page associated with the selected account." The only option is to click "OK", when I do that another pop-up appears, it reads, "The message could not be sent. Access denied." The "Setup Wizard" that is described on the Microsoft help html does not start, is there a way to uninstall Windows Fax and Scan and then reinstall it? Thank you, Mark Freis
First
|
Prev
|
Pages: 1 2 Prev: EasyBCD 2.0 released Next: Firebird performance on Windows Server 2008 R2 Foundation PL |