From: shoutman on

Hey I've looked through the other threads but haven't found a solution
to my problem.

I have a fujisu siemens amilo laptop.

Earlier today I got a message that there was a task error on google
chrome and the program had to be exited, after i clicked ok on the
message I could still use google chrome, however when I got finished
doing what needed doing I exited chrome as per usual, however I could
not get back into chrome as the message would appear but chrome would
not open.

I decided to restart my laptop to see if this would work.
That is when I got the following message when trying to boot.

Stop:c000021s {fatal system error}
The windows logon process system process terminated unexpectedly with a
status of 0xc0000005 (0x000000000 0x0000000).
The system has been shut down.

I have tried to restart in safe mode, but half way through the booting
process it restarts itself and goes back to the blue screen. I've also
tried last good configuration but that also is unsuccessful.

I don't have a windows xp disc as it was preloaded on the laptop and I
didn't get a backup disc. I don't have any data on the laptop that is
essential, so if it would solve the problem I wouldn't have a problem
with wiping the laptop although it would be a large inconveniance.

Anybody got any suggestions for what I should try?

Thanks


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From: philo on
shoutman wrote:
> Hey I've looked through the other threads but haven't found a solution
> to my problem.
>
> I have a fujisu siemens amilo laptop.
>
> Earlier today I got a message that there was a task error on google
> chrome and the program had to be exited, after i clicked ok on the
> message I could still use google chrome, however when I got finished
> doing what needed doing I exited chrome as per usual, however I could
> not get back into chrome as the message would appear but chrome would
> not open.
>
> I decided to restart my laptop to see if this would work.
> That is when I got the following message when trying to boot.
>
> Stop:c000021s {fatal system error}
> The windows logon process system process terminated unexpectedly with a
> status of 0xc0000005 (0x000000000 0x0000000).
> The system has been shut down.
>
> I have tried to restart in safe mode, but half way through the booting
> process it restarts itself and goes back to the blue screen. I've also
> tried last good configuration but that also is unsuccessful.
>
> I don't have a windows xp disc as it was preloaded on the laptop and I
> didn't get a backup disc. I don't have any data on the laptop that is
> essential, so if it would solve the problem I wouldn't have a problem
> with wiping the laptop although it would be a large inconveniance.
>
> Anybody got any suggestions for what I should try?
>
> Thanks
>
>



First thing to do is run a RAM test...
if any errors are found...the test may be halted as your RAM will need
to be replaced.

If the RAM test runs for at least several hours with not a single
error...the RAM is probably ok...
so next...you should run the harddrive manufacturer's diagnostic
From: shoutman on

Can I do a ram test without booting windows?


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From: shoutman on

shoutman;4657150 Wrote:
> Can I do a ram test without booting windows?

Did a rem test using mem86 and it showed up as being no errors or
problems.


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From: Daave on
shoutman wrote:
> Hey I've looked through the other threads but haven't found a solution
> to my problem.
>
> I have a fujisu siemens amilo laptop.
>
> Earlier today I got a message that there was a task error on google
> chrome and the program had to be exited, after i clicked ok on the
> message I could still use google chrome, however when I got finished
> doing what needed doing I exited chrome as per usual, however I could
> not get back into chrome as the message would appear but chrome would
> not open.
>
> I decided to restart my laptop to see if this would work.
> That is when I got the following message when trying to boot.
>
> Stop:c000021s {fatal system error}
> The windows logon process system process terminated unexpectedly with
> a status of 0xc0000005 (0x000000000 0x0000000).
> The system has been shut down.
>
> I have tried to restart in safe mode, but half way through the booting
> process it restarts itself and goes back to the blue screen. I've also
> tried last good configuration but that also is unsuccessful.
>
> I don't have a windows xp disc as it was preloaded on the laptop and I
> didn't get a backup disc. I don't have any data on the laptop that is
> essential, so if it would solve the problem I wouldn't have a problem
> with wiping the laptop although it would be a large inconveniance.
>
> Anybody got any suggestions for what I should try?

Assuming your hardware is sound, a Clean Install might wind up being
your best bet (even considering all the time it requires).

Do you have XP Pro?

If the above was a typo and instead what you saw was:

STOP: c000021a {Fatal System Error}

.... you may want to look here:

http://support.microsoft.com/kb/156669

But you already said LKGC didn't work. :-(

Did you happen to install any new software, drivers, updates, or service
packs lately?

There is one thing you might try before the Clean Install: the
equivalent of a manual Windows System Restore:

http://support.microsoft.com/kb/307545

The good news is you can do this without an XP installation CD. However,
you will need to download the .iso file and create a bootable CD from it
which will contain the Recovery Console. Fortunately, you can find such
a file here:

http://www.mediafire.com/?ueyyzfymmig

or here:

http://www.thecomputerparamedic.com/files/rc.iso

Most CD burning programs will allow you to create a CD from an image. If
you don't have one, ImgBurn is a good program:

http://www.imgburn.com/