bsod error message
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From: laurie on 17 Mar 2010 16:29 my daughter turned on her laptop and got the bsod at first it didint have any messages she was able to boot to windows and received a message that the user interface faulire in dll.msgnia.dll. then it wouldn't show a display she tried again and got bsod and this message PSN-list_corrupt. i googled but the only thing in english i could find was on PFN_list_corrupt. please help daughter is across state in college and needs laptop to work. she hasn't changed anything on it and it was working fine up to 3 days ago. thanks laurie
From: laurie on 17 Mar 2010 16:34 sorry the code is PFN_list_corrupt. which seems to be the memory the laptop has 2 1 gig sticks of kingston memory so i know it will be replaced for free. just need to figure out which one is bad. can't run memtest as there is no floppy installed on laptop and also it wont boot beyond the bsod. "laurie" wrote: > my daughter turned on her laptop and got the bsod at first it didint have any > messages she was able to boot to windows and received a message that the user > interface faulire in dll.msgnia.dll. then it wouldn't show a display she > tried again and got bsod and this message PSN-list_corrupt. i googled but > the only thing in english i could find was on PFN_list_corrupt. please help > daughter is across state in college and needs laptop to work. she hasn't > changed anything on it and it was working fine up to 3 days ago. > > thanks laurie
From: Jose on 17 Mar 2010 17:53 On Mar 17, 4:34 pm, laurie <lau...(a)discussions.microsoft.com> wrote: > sorry the code is PFN_list_corrupt. which seems to be the memory the laptop > has 2 1 gig sticks of kingston memory so i know it will be replaced for free. > just need to figure out which one is bad. can't run memtest as there is no > floppy installed on laptop and also it wont boot beyond the bsod. > > > > "laurie" wrote: > > my daughter turned on her laptop and got the bsod at first it didint have any > > messages she was able to boot to windows and received a message that the user > > interface faulire in dll.msgnia.dll. then it wouldn't show a display she > > tried again and got bsod and this message PSN-list_corrupt. i googled but > > the only thing in english i could find was on PFN_list_corrupt. please help > > daughter is across state in college and needs laptop to work. she hasn't > > changed anything on it and it was working fine up to 3 days ago. > > > thanks laurie Is the laptop a Presario V4000? Somehow I think you are going to say there is no CD drive either on the system, but... Run a test of your RAM with memtest86+ (I know it is boring and will cost you a CD). Memtest86+ is a more up to date version of the old memtest program and they are not the same. The memtest86+ will not run under Windows, so you will need to download the ISO file and create a bootable CD, boot on that and then run the memtest86+ program. If even a single error is reported that is a failure and should make you suspicious of your RAM. If you have multiple sticks of RAM you may need to run the test on them one at a time and change them out to isolate the failure to a particular single stick. Always keep at least the first bank of RAM occupied so the test will find something to do and there is enough to boot your system. Sometimes, reseating the RAM in the slots will relieve the error but a failure is still cause for suspicion. The file and instructions are here: http://www.memtest.org/ If someone says to run memtest86, you can say that you know memtest86+ supercedes memtest86 and here's why: http://en.wikipedia.org/wiki/Memtest86
From: philo on 17 Mar 2010 19:22 laurie wrote: > sorry the code is PFN_list_corrupt. which seems to be the memory the laptop > has 2 1 gig sticks of kingston memory so i know it will be replaced for free. > just need to figure out which one is bad. can't run memtest as there is no > floppy installed on laptop and also it wont boot beyond the bsod. > > "laurie" wrote: > >> my daughter turned on her laptop and got the bsod at first it didint have any >> messages she was able to boot to windows and received a message that the user >> interface faulire in dll.msgnia.dll. then it wouldn't show a display she >> tried again and got bsod and this message PSN-list_corrupt. i googled but >> the only thing in english i could find was on PFN_list_corrupt. please help >> daughter is across state in college and needs laptop to work. she hasn't >> changed anything on it and it was working fine up to 3 days ago. >> >> thanks laurie Just try one at a time
From: laurie on 18 Mar 2010 19:52
its a hp presario zv6005 and will this run when pc just keeps giving bsod? "Jose" wrote: > On Mar 17, 4:34 pm, laurie <lau...(a)discussions.microsoft.com> wrote: > > sorry the code is PFN_list_corrupt. which seems to be the memory the laptop > > has 2 1 gig sticks of kingston memory so i know it will be replaced for free. > > just need to figure out which one is bad. can't run memtest as there is no > > floppy installed on laptop and also it wont boot beyond the bsod. > > > > > > > > "laurie" wrote: > > > my daughter turned on her laptop and got the bsod at first it didint have any > > > messages she was able to boot to windows and received a message that the user > > > interface faulire in dll.msgnia.dll. then it wouldn't show a display she > > > tried again and got bsod and this message PSN-list_corrupt. i googled but > > > the only thing in english i could find was on PFN_list_corrupt. please help > > > daughter is across state in college and needs laptop to work. she hasn't > > > changed anything on it and it was working fine up to 3 days ago. > > > > > thanks laurie > > Is the laptop a Presario V4000? > > Somehow I think you are going to say there is no CD drive either on > the system, but... > > Run a test of your RAM with memtest86+ (I know it is boring and will > cost you a CD). > > Memtest86+ is a more up to date version of the old memtest program and > they are not the same. > > The memtest86+ will not run under Windows, so you will need to > download the ISO file and create a bootable CD, boot on that and then > run the memtest86+ program. > > If even a single error is reported that is a failure and should make > you suspicious of your RAM. > > If you have multiple sticks of RAM you may need to run the test on > them one at a time and change them out to isolate the failure to a > particular single stick. Always keep at least the first bank of RAM > occupied so the test will find something to do and there is enough to > boot your system. > > Sometimes, reseating the RAM in the slots will relieve the error but a > failure is still cause for suspicion. > > The file and instructions are here: > > http://www.memtest.org/ > > If someone says to run memtest86, you can say that you know memtest86+ > supercedes memtest86 and here's why: > > http://en.wikipedia.org/wiki/Memtest86 > . > |