From: Brian Tillman [MVP-Outlook] on
"Dave" <Dave(a)discussions.microsoft.com> wrote in message
news:4F87F62F-81D5-4B38-BFF1-2FFF76EF7B8A(a)microsoft.com...

> Brian, It looked like it was going to work, i.e.it went further before the
> same message popped up.
> By the way it seems that all other email can't get through(5 keep
> coming )

If you can log into the mailbox using a web server, examine the messages in
the mailbox and see if any look peculiar, in particular the one after those
that do download. Create a new folder on the server nad move that message to
the extra folder. Will Outlook download the rest now?
--
Brian Tillman [MVP-Outlook]

From: Dave on


"Brian Tillman [MVP-Outlook]" wrote:

> "Dave" <Dave(a)discussions.microsoft.com> wrote in message
> news:4F87F62F-81D5-4B38-BFF1-2FFF76EF7B8A(a)microsoft.com...
>
> > Brian, It looked like it was going to work, i.e.it went further before the
> > same message popped up.
> > By the way it seems that all other email can't get through(5 keep
> > coming )
>
> If you can log into the mailbox using a web server, examine the messages in
> the mailbox and see if any look peculiar, in particular the one after those
> that do download. Create a new folder on the server nad move that message to
> the extra folder. Will Outlook download the rest now?
> --
> Brian Tillman [MVP-Outlook]
>
> .
> My bad,
I went back & forth between all servers & outlook & I see that other
email is getting through---I just couldn't see them amongst all the repeats
from those few customers. And the new emails from those customers get added
to the repeat list.
I tried to delete the rule, then recreate it from scratch.
Back to the same thing
From: Brian Tillman [MVP-Outlook] on
"Dave" <Dave(a)discussions.microsoft.com> wrote in message
news:6978AB96-5CCC-414B-BF33-1ABE8D5C840D(a)microsoft.com...

> I went back & forth between all servers & outlook & I see that other
> email is getting through---I just couldn't see them amongst all the repeats
> from those few customers. And the new emails from those customers get added
> to the repeat list.
> I tried to delete the rule, then recreate it from scratch.
> Back to the same thing

Rule? What rule? You never mentioned any rule up until now. Please give ALL
pertinent information.
--
Brian Tillman [MVP-Outlook]

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